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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375361 Views

541 replies

34 likes

Account
Free
  • 375361 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7519 Views

0 replies

7 likes

  • 7519 Views
  • 0 replies
  • 7 likes

Solved!! TCL Google TV Volume Control

Plan: PremiumCountry: USA DeviceTCL 55Q750GOperating SystemGoogle TV TV App version 1.76.1 My Question or IssueThe volume control in my TV app is not behaving as expected. The minimum volume in the Google TV app is too loud. When playing music in the...

Casual Listener

Plan: Premium Country: USA   Device TCL 55Q750G Operating System Google TV   TV App version 1.76.1   My Question or Issue The volume control in my TV app is not behavin...

Jawatkins95

Casual Listener

3286 Views

1 replies

0 likes

  • 3286 Views
  • 1 replies
  • 0 likes

Superuser Contribution Wear OS Spotify volume adjust not working

PlanPremiumCountryUSADeviceGoogle Pixel 6 and Fossil Gen 5Operating SystemAndroid 13 My Question or IssueI cannot adjust volume from the Spotify app on my smartwatch. In the devices on my watch, I see "Google Pixel 6" and "Your Phone" as separate whi...

Casual Listener

Plan Premium Country USA Device Google Pixel 6 and Fossil Gen 5 Operating System Android 13   My Question or Issue I cannot adjust volume from the Spotify app on my smartwatch. In the ...

GPeti07

Regular

1254 Views

4 replies

0 likes

  • 1254 Views
  • 4 replies
  • 0 likes

Songs in playlist can't load normally

PlanFreeCountryChinaOperating SystemAndroid My Question or IssueWhen i open any playlist in my android device, songs don't show up normally, but instead show in the blue boxes, so i can't play any song. But once i play a song in my PC spotify, this p...

Newbie

  Plan Free Country China Operating System Android   My Question or Issue When i open any playlist in my android device, songs don't show up normally, but instead show in the blue&...

Amay

Spotify Star

392 Views

1 replies

0 likes

  • 392 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Liked Songs] Switching from shuffle to linear playback resets queue to first song

PlanPremiumCountryGermanyDevice(OnePlus 6)Operating System(Android 11)Spotify Version(8.8.96.394) My Question or IssueThe issue relates to the different playback modes, which I will call linear (L), shuffle (S), and smart shuffle (SmS). The issue see...

Newbie

Plan Premium Country Germany Device (OnePlus 6) Operating System (Android 11) Spotify Version (8.8.96.394)   My Question or Issue The issue relates to the different playback modes, w...

Daibly

Newbie

699 Views

2 replies

1 likes

Android
liked songs
shuffle
smart shuffle
sorting
start from beginning
  • 699 Views
  • 2 replies
  • 1 likes

Superuser Contribution Episodes disappearing

PlanFreeCountry DeviceSamsung Galaxy SOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThis has happened a while ago but this is the first time I actually said anything about it. When I try to search up episodes I listened ...

Newbie

Plan Free Country   Device Samsung Galaxy S Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue This has happened a while ago but this is the firs...

Susan_GP

Moderator

450 Views

1 replies

0 likes

  • 450 Views
  • 1 replies
  • 0 likes

Superuser Contribution No puedo descargar, ni poner me gusta, ni seguir a aryistas

Esq hace varias semanas no puedo descargar las nuevas canciones. También no puedo seguir al artista ni pno aparece que me gusta la canciones nuevas. No entiendo que pasa, si yo pago mensualmente, tngo bastante espacio en mi teléfono. Tampoco pude vot...

Newbie

Esq hace varias semanas no puedo descargar las nuevas canciones. También no puedo seguir al artista ni pno aparece que me gusta la canciones nuevas. No entiendo que pasa, si yo pago mensualmente, tng...

Maria

Moderator

378 Views

1 replies

0 likes

  • 378 Views
  • 1 replies
  • 0 likes

Superuser Contribution App keeps closing itself when running in background

When I go to play my playlist and turn off my phone, the app closes itself after a few minutes. I've tried doing multiple troubleshoot steps. Everything is up to date and battery saver is not turned on. I have tried logging out and logging in again b...

Visitor

When I go to play my playlist and turn off my phone, the app closes itself after a few minutes. I've tried doing multiple troubleshoot steps. Everything is up to date and battery saver is not turned ...

MihailY

Moderator

2433 Views

5 replies

0 likes

  • 2433 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify has no audio on Android Auto, all others work fine

Plan PremiumCountry USDevice Pixel 6 ProOperating System Android 14 (latest release)Spotify app latest release2018 Honda Civic I've had no issues with spotify on this phone/car combination for well over a year. I generally use the AAwireless dongle t...

Regular

Plan Premium Country US Device Pixel 6 Pro Operating System Android 14 (latest release) Spotify app latest release 2018 Honda Civic        I've had no issues with spot...

Susan_GP

Moderator

4992 Views

18 replies

2 likes

  • 4992 Views
  • 18 replies
  • 2 likes

Can't add songs to Jam

PlanPremiumCountryUSADeviceGoogle Pixel 7 ProOperating SystemAndroid 14 My Question or IssueLately when I'm invited to a jam, I can't search for songs and add them to the jam from the search page. I can add them from the "Group Recommendations" page ...

Casual Listener

Plan Premium Country USA Device Google Pixel 7 Pro Operating System Android 14   My Question or Issue Lately when I'm invited to a jam, I can't search for songs and add them to the jam...

plofstof

Newbie

10669 Views

8 replies

4 likes

  • 10669 Views
  • 8 replies
  • 4 likes

Solved!!Superuser Contribution New Beta Version 8.8.88.87 Crashing Even After Clean Install

PlanPremiumCountryIndiaDeviceSamsung A33 5GOperating SystemAndroid 13 My Question or IssueNew Beta Version 8.8.88.87 Crashing Even After Clean InstallHere are the crash logs:11-08 16:09:25.127 7151 7151 E AndroidRuntime: FATAL EXCEPTION: main11-08 16...

Music Fan

Plan Premium Country India Device Samsung A33 5G Operating System Android 13   My Question or Issue New Beta Version 8.8.88.87 Crashing Even After Clean Install Here are the crash l...

T23000s

Visitor

3577 Views

24 replies

6 likes

  • 3577 Views
  • 24 replies
  • 6 likes

Superuser Contribution This bug is a pain in the ass. Deleted downloads on SD after reboot.

I've been watching this for what feels like years, and the bug still hasn't been fixed. On Android, every time you restart, whether because of an update or because the battery is low, the SD card in the phone is not recognized by Spotify, and all dow...

Casual Listener

I've been watching this for what feels like years, and the bug still hasn't been fixed. On Android, every time you restart, whether because of an update or because the battery is low, the SD card in ...

EarlPurple

Roadie

1461 Views

4 replies

1 likes

  • 1461 Views
  • 4 replies
  • 1 likes

Superuser Contribution Perché il brano preferito è sparito dall'album dei miei preferiti?

Il brano si chiama "la gattina",vorrei ascoltarlo ma Spotify mi dice che non è disponibile,pochi giorni fa era ancora disponibile

Visitor

Il brano si chiama "la gattina",vorrei ascoltarlo ma Spotify mi dice che non è disponibile,pochi giorni fa era ancora disponibile

MalfunzionatoRecords

Visitor

1296 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Solved!!Superuser Contribution What is this button?

PlanFreeCountryUnited KingdomDevice(Samsung a54 5G)Operating System(Android14) My Question or IssueI recently got a new phone and today was the first time I've opened Spotify on it. I then noticed this button on the notifications bar which just chang...

Casual Listener

Plan Free Country United Kingdom Device (Samsung a54 5G) Operating System (Android14)   My Question or Issue I recently got a new phone and today was the first time I've opened Spotify...

BritTea

Casual Listener

1529 Views

2 replies

0 likes

App & Features
  • 1529 Views
  • 2 replies
  • 0 likes

Why did you remove the option to remove song from Playlist while playing a

While listening to my Playlist there is no way to remove a song that is being played from my Playlist.There is also no way to go to Playlist and 'search' for it. So if you wish to exact your Playlist you have to remember what songs you don't wish to ...

Visitor

While listening to my Playlist there is no way to remove a song that is being played from my Playlist. There is also no way to go to Playlist and 'search' for it. So if you wish to exact your Playli...

Natmeinzer

Visitor

1013 Views

2 replies

1 likes

  • 1013 Views
  • 2 replies
  • 1 likes

Superuser Contribution Cannot download music on Google Pixel Watch 2

PlanPremiumCountryUnited KingdomDevicePhone: Google Pixel 6 ProWatch: Google Pixel Watch 2 Operating SystemPhone: Android version 14Watch: Wear OS By Google 4.0 My Question or IssueI have Spotify app downloaded on my phone and on my watch. According ...

Casual Listener

Plan Premium Country United Kingdom Device Phone: Google Pixel 6 Pro Watch: Google Pixel Watch 2   Operating System Phone: Android version 14 Watch: Wear OS By Google 4.0   My Q...

Maria

Moderator

2126 Views

3 replies

0 likes

  • 2126 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify cannot play on my XiaoMi Smart Clock

PlanPremium CountryMalaysia DevicePhone: Samsung Flip z3Clock: Xiao Mi Smart Clock Operating SystemAndroid 13 My Question or IssueAll this while, i have no problem casting spotify to my smart clock, After i have updated my android app on the 13 dec 2...

Newbie

Plan Premium   Country Malaysia   Device Phone: Samsung Flip z3 Clock: Xiao Mi Smart Clock   Operating System Android 13   My Question or Issue All this while, i hav...

Maria

Moderator

2230 Views

1 replies

0 likes

  • 2230 Views
  • 1 replies
  • 0 likes

Superuser Contribution App para de tocar as músicas

Plano PremiumDispositivo Moto g20A alguns meses venho sofrendo com o problema do app parar de reproduzir as músicas, e reiniciando o app fazendo com que eu não consiga ouvir música nem podcast Outro problema que tenho sofrido é que quando abro o apli...

Newbie

Plano  Premium Dispositivo  Moto g20 A alguns meses venho sofrendo com o problema do app parar de reproduzir as músicas, e reiniciando o app fazendo com que eu não consiga ouvir música ...

Vasil

Moderator

688 Views

1 replies

0 likes

  • 688 Views
  • 1 replies
  • 0 likes

Superuser Contribution I cannot turn off the recommended songs

I've been trying to do everything to get rid of the Spotify recommendations. I have my own Playlist that I want to listen and I'm absolutely not interested in any other suggestions. Can you please help me stop it or I have to unsubscribe and delete S...

Visitor

I've been trying to do everything to get rid of the Spotify recommendations. I have my own Playlist that I want to listen and I'm absolutely not interested in any other suggestions. Can you please he...

atilas

Visitor

1038 Views

5 replies

5 likes

  • 1038 Views
  • 5 replies
  • 5 likes

Superuser Contribution App stories are buggy

PlanPremiumCountryCzechiaDeviceXiaomi Pad 6Operating SystemAndroid 13 My Question or Issue

Casual Listener

Plan Premium Country Czechia Device Xiaomi Pad 6 Operating System Android 13   My Question or Issue  

Susan_GP

Moderator

569 Views

3 replies

0 likes

  • 569 Views
  • 3 replies
  • 0 likes

Superuser Contribution Having trouble logging into new samsung galaxy s23

Hi, I just got a new phone and am unable to log into my account through the Spotify app. I have tried to log in using my credentials and with my Google account, none of them were successful. I keep getting "something went wrong, try again/ dismiss " ...

Visitor

Hi, I just got a new phone and am unable to log into my account through the Spotify app. I have tried to log in using my credentials and with my Google account, none of them were successful. I ke...

Elena

Moderator

555 Views

1 replies

0 likes

  • 555 Views
  • 1 replies
  • 0 likes