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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375691 Views

541 replies

34 likes

Account
Free
  • 375691 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7535 Views

0 replies

7 likes

  • 7535 Views
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  • 7 likes

Superuser Contribution I'm unable to see videos on my Spotify “artist for video” section idk why

I'm unable to see the clips which the artists upload & I usually follow on my Spotify account, recently I just checked the countdown section where we can presave the album there I can't find the vids they upload, it's been almost a week and am not su...

Visitor

I'm unable to see the clips which the artists upload & I usually follow on my Spotify account, recently I just checked the countdown section where we can presave the album there I can't find the ...

ale_gliz

Newbie

2007 Views

2 replies

0 likes

  • 2007 Views
  • 2 replies
  • 0 likes

Superuser Contribution Pair my echo show to my phone spotify

My echo show is playing Spotify but not the one I have on my phone which is premium

Visitor

My echo show is playing Spotify but not the one I have on my phone which is premium

Ivelina

Moderator

364 Views

1 replies

0 likes

  • 364 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify cuts out after a while, songs keep timing indefinitely

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThis has mainly been happening on my Klipsch speaker with Google Assistant, but I seem to rec...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue This ha...

mvrab

Casual Listener

2240 Views

2 replies

0 likes

  • 2240 Views
  • 2 replies
  • 0 likes

Superuser Contribution Songs abspielen und gleichzeitig Internet nutzen

Was ich habe:sowohl Premium als auch kostenlose VersionSamsung Galaxy A 52, Android 13Meine Frage oder mein ProblemBeim Abspielen von Playlisten (als Download und Online) UND gleichzeitiger Nutzung des Internets (Surfen, Abrufen von Mails, Social Med...

Newbie

Was ich habe: sowohl Premium als auch kostenlose Version Samsung Galaxy A 52, Android 13 Meine Frage oder mein Problem Beim Abspielen von Playlisten (als Download und Online) UND gleichzeitiger N...

Ivelina

Moderator

802 Views

1 replies

1 likes

  • 802 Views
  • 1 replies
  • 1 likes

Spotify will not play on Marshal Kilburn (and other older devices) via Bluetooth since "Jam" update

PlanPremiumCountryGermanyDeviceMotorola G42, Marshal Kilburn, Fiat/Chrysler UConnectOperating SystemAndroid 13 My Question or IssueSpotify refuses to play audio via Bluetooth on my Marshall Kilburn device when connected with a Motorola Moto G42 Andro...

Casual Listener

Plan Premium Country Germany Device Motorola G42, Marshal Kilburn, Fiat/Chrysler UConnect Operating System Android 13   My Question or Issue Spotify refuses to play audio via Blue...

Ze_em

Casual Listener

1285 Views

1 replies

0 likes

  • 1285 Views
  • 1 replies
  • 0 likes

Superuser Contribution Alexa multiroom doesn't work with LG SP9YA Soundbar.

PlanPremiumCountryFranceDeviceHuawei Mate 20 pro / Macbook Pro 16Operating SystemOSX/Android/Windows 10 My IssueWhen I pick "Living Room" music group created in Alexa that includes LG_Speaker_SP9YA then the sound plays on all other Alexa devices (5) ...

Casual Listener

Plan Premium Country France Device Huawei Mate 20 pro / Macbook Pro 16 Operating System OSX/Android/Windows 10   My Issue When I pick "Living Room" music group created in Alexa that in...

deetothejay

Casual Listener

1887 Views

7 replies

1 likes

  • 1887 Views
  • 7 replies
  • 1 likes

Solved!!Superuser Contribution Why does Spotify use mobile data when I told it not to?

What I want to accomplish:I want the Spotify app to use only WIFI to download/stream stuff. I want the app to never use mobile data at all. What I have:Premium, Android 12, Fairphone FP4. What measures I've taken:1) I my phone settings -> apps -> Spo...

Casual Listener

What I want to accomplish: I want the Spotify app to use only WIFI to download/stream stuff. I want the app to never use mobile data at all.   What I have: Premium, Android 12, Fairphone FP4...

joojanta

Newbie

9756 Views

6 replies

2 likes

  • 9756 Views
  • 6 replies
  • 2 likes

Superuser Contribution Downloading local files from PC

PlanPremiumCountryBrazilDeviceGalaxy A31Operating SystemAndroid 11 My Question or IssueI am trying to add some mp3 files on my PC to a playlist and then download the playlist on my phone. This worked just fine 2 months ago, but for whatever reason, I...

Regular

Plan Premium Country Brazil Device Galaxy A31 Operating System Android 11   My Question or Issue I am trying to add some mp3 files on my PC to a playlist and then download the playlist...

elvislein

Visitor

3627 Views

9 replies

2 likes

  • 3627 Views
  • 9 replies
  • 2 likes

Fix app crashes

This is not a new idea but something that needs serious attention from the devs of the app. I have the app both on my Samsung Tab s9 and Samsung S20, but I have experienced frequent crashes of the app and its getting frustrating. I have looked at rec...

Visitor

This is not a new idea but something that needs serious attention from the devs of the app. I have the app both on my Samsung Tab s9 and Samsung S20, but I have experienced frequent crashes of the ap...

398 Views

0 replies

0 likes

  • 398 Views
  • 0 replies
  • 0 likes

Superuser Contribution Podcast videos not showing when connected to bluetooth speakers

PlanPremiumCountryPhilippinesDeviceSamsung S23 UltraOperating SystemAndroid 14My Question or IssueVideo podcasts aren't showing (just audio) when connected to Bluetooth speakers, videos play fine when just on phone speakers. Tried reinstalling, clear...

Casual Listener

  Plan Premium Country Philippines Device Samsung S23 Ultra Operating System Android 14 My Question or Issue Video podcasts aren't showing (just audio) when connected to Bluetooth spea...

MihailY

Moderator

682 Views

3 replies

0 likes

  • 682 Views
  • 3 replies
  • 0 likes

Superuser Contribution Won't play songs I've played before

PlanPremiumCountryThe NetherlandsDeviceSamsung Galaxy S8Operating SystemAndroid 11 latest update installed 9th of november 2020 My Question or IssueSince 2 weeks when I want to play music on my mobile device (see above), I select a song, the song pop...

Casual Listener

Plan Premium Country The Netherlands Device Samsung Galaxy S8 Operating System Android 11 latest update installed 9th of november 2020   My Question or Issue Since 2 weeks when I want ...

dbmfk

Visitor

1756 Views

5 replies

0 likes

  • 1756 Views
  • 5 replies
  • 0 likes

Superuser Contribution Lyrics not showing

My spotify on android won't show me lyrics I am listening to lyrics supported songs and have premium

Casual Listener

My spotify on android won't show me lyrics I am listening to lyrics supported songs and have premium

Not applicable

3234 Views

1 replies

0 likes

  • 3234 Views
  • 1 replies
  • 0 likes

Solved!! App crashes at login

PlanPremiumCountryUsaDeviceSamsung Galaxy S22+Operating SystemAndroid 12 My Question or IssueApp crashes if I log in. I can open it fine, but if I log in (Facebook login) the app crashesI've tried uninstalling, deleting Android/data/com.spotify.music...

Casual Listener

Plan Premium Country Usa Device Samsung Galaxy S22+ Operating System Android 12   My Question or Issue App crashes if I log in. I can open it fine, but if I log in (Facebook login) the...

KatesHere

Community Legend

2056 Views

2 replies

0 likes

  • 2056 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify Code

My Question or IssueWhen I scan a code for a music on my boyfriend's cellphone it redirects to the playlist and not to the song itself. The code for the playlist and for the music are different, my account is free so it redirects to the song but I ca...

Visitor

My Question or Issue When I scan a code for a music on my boyfriend's cellphone it redirects to the playlist and not to the song itself. The code for the playlist and for the music are different, my...

Nezaforever

Visitor

4228 Views

5 replies

1 likes

  • 4228 Views
  • 5 replies
  • 1 likes

Superuser Contribution Podcast skipping backwards on bluetooth

PlanPremiumCountryUnited States DeviceOnePlus 10 ProOperating SystemOxygenOS 13.1 My Question or Issue 15 Second Podcast forward skip going backwards when using Bluetooth controls on headphones (Skullcandy and ISOTunes) and from lock screen. Works wh...

Newbie

Plan Premium Country United States  Device OnePlus 10 Pro Operating System OxygenOS 13.1   My Question or Issue   15 Second Podcast forward skip going backwards when using B...

Joan

Moderator

393 Views

1 replies

0 likes

  • 393 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android 13 - settings for audio quality blocked on Premium

Hi! I have had Spotify since it appeared - now on an Oneplus 9 ProNone with Android 13. I have the "normal" problem with the bad audio sound on Spotify - and no matter what I do, i have a "lock" on the setting in Spotify app thay could improve the qu...

Newbie

Hi! I have had Spotify since it appeared - now on an Oneplus 9 ProNone with Android 13. I have the "normal" problem with the bad audio sound on Spotify - and no matter what I do, i have a "lock" on t...

Joan

Moderator

605 Views

1 replies

0 likes

Premium
  • 605 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android app "forgets" certain local files, why?

I have several local files on my phone (S23 Ultra, though I had the same issue on an S22 Ultra) and they usually play fine from the liked songs playlist. But seemingly randomly, Spotify deems certain songs unplayable even though nothing changes. If I...

Casual Listener

I have several local files on my phone (S23 Ultra, though I had the same issue on an S22 Ultra) and they usually play fine from the liked songs playlist. But seemingly randomly, Spotify deems certain...

Joan

Moderator

416 Views

1 replies

1 likes

  • 416 Views
  • 1 replies
  • 1 likes

Superuser Contribution A way to Mass follow all artist you've liked

So since as the lastest update my artist tab has been ruined. I need a work around to get it back to what is was before.As far as i can tell my libary has been divided in two, those I have followed displayed up top and those i have not dispayed in a ...

Casual Listener

So since as the lastest update my artist tab has been ruined. I need a work around to get it back to what is was before. As far as i can tell my libary has been divided in two, those I have followed...

Weatherav3n

Newbie

10036 Views

4 replies

15 likes

  • 10036 Views
  • 4 replies
  • 15 likes