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Queue clears out when playing another playlist

Queue clears out when playing another playlist

Hi there, I recently noticed on the most recent install that if I have songs in my queue and then go to a different playlist (Liked Songs in my case) then hit play on that playlist, the entire queue gets cleared out. Seems to be a very recent issue- I usually queue up a few songs and then go to another playlist to continue after those are over, so it's quite annoying.
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1 Reply

Hi @Schnauf,

 

Thanks for reaching out to the Community and welcome.

To begin with, we'd recommend performing a clean reinstall of the Spotify app on your device. You won't lose any content by doing so, but you'll need to re-download your offline music.

 

If the issue persists, check if this also happens on another device or the Web Player. If you don't have another device, you could borrow a relative or friend's one and log in for just a minute to check.

 

Lastly, would you mind sending us a video recording of this behavior? You can attach it in your next reply in mp4 format, or you can also upload it to YouTube or Google Drive and make it public, so we can visualize it.

We'll keep an eye out for your reply!

Susan_GPModerator
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