Missing Spotify Controls in Notification Panel

[NEVARLeVrai]

Missing Spotify Controls in Notification Panel

Issue Description:

The media controls for Spotify are missing from the notification panel (media player section). The controls used to appear correctly, but now they don’t show up for Spotify. Other music apps display the controls as expected.

Steps Taken to Resolve the Issue:

1. Cleared Spotify app data.

2. Uninstalled and reinstalled both Spotify and the system UI plugin.

3. Restarted the device multiple times.

4. Verified that other music apps work correctly in the notification panel.

Additional Details:

Spotify Subscription Type: Premium

Device Model: Xiaomi 14

Region: France

Spotify App Version: 8.9.94.470

Android Version: Android 15

HyperOS :1.1.4.0 VNCEUXM

It was working correctly on realse 8.6 and lower

Please investigate and provide a resolution for this issue.

[#2]

In my previous phone(poco x5), whenever i play a song, the notification controls show and album cover of the current song, but on my current phone(Redmi 12) it's just a gradient colours

[Eni]

Hey there @NEVARLeVrai, 

Thanks for getting in touch about this and welcome to the Community. 

Currently, the way how the media player looks like and the features/options it offers vary across devices. 

We appreciate you taking the time to share your feedback with us and will make sure to pass it onto the right team, as we always strive to improve your experience.

Hope this clears things up. If you need a hand with anything else, the Community is here for you. 

[NEVARLeVrai]

It's not a suggestion, because before it was working fine, i already contacted Xiaomi and now Spotify, pls make icons back, like it was before (see screenshot)

[Maria]

Hey @NEVARLeVrai,

Thanks for following up and for adding more details!

We understand that the behavior has changed and we appreciate your feedback about the new look and functionality. @Eni mentioned that what you're currently seeing is expected with the latest version and while we can give any promises about future versions, we recommend always keeping your app up-to-date, to get the latest features and fixes as soon as they're released.

We're just a post away if there's anything else, cheers!