All Playlists Empty & Unplayable on Android – Proposed Fixes Not Working

[JohnyBeeGood]

Plan
Free

Country
Czech Republic

Device
Any current Android device

Operating System
Android (e.g., 15)

My Question or Issue
I’m experiencing the same issue described in the previous topic marked as solved: upon logging in, every playlist is empty, and I can’t play a single song, even though everything works fine in the browser. I’ve tried the proposed fixes (logging out and back in, reinstalling the app, clearing the cache and app data), but none of these steps resolve the problem for me or several other users who have reported the same All playlists are empty . 

NO VPN

NOT TRAVELING ABROAD 

MORE DEVICES WITH THE SAME ERROR
REGION IS THE SAME FOR 8 YEARS

NO BAN E-MAIL / NOTIFICATION

APP INSTALLED FROM THE OFFICIAL GOOGLE STORE

NO 3rd APP CONNECTED

New account works fine, only "old one" not working since version 9.0.48.xxx official and also beta, current version 9.0.54.509 problem persists. 

UPDATE (20/6/2025) version 9.0.54.518

The original account works, but the new account stopped working. 

[Aliuwu]

The "marked as a solution" was a mistake I made and that I don't know how to undo 😞 It's not solved. I uninstalled everything and the issue persists on my main account. That what bothers me, because in my other account it works perfectly

[Aliuwu]

It doesn't work. The model is Samsung Galaxy A53G

[JENNICARO]

Hi , a few days ago my Spotify started telling me that I'm abroad but that's a lie, I've never traveled, I changed the password and it worked but since then the songs no longer appear, I changed the password again and it worked for about two days but today when I logged in again the songs no longer appear and I go to an artist that I follow and it appears as if they have no songs, I don't have a VPN, it's weird and I'm not out of town and I haven't been abroad, I already uninstalled the application, reinstalled it, deleted the application data, I don't even have internet, I don't know what to do to not lose my songs

[Aliuwu]

Same here

[JohnyBeeGood]

Unbelievable – after the latest update, the old account randomly started working, and now the exact same issue appeared on the new one. Is this a joke? I've removed the new one. I'm curious how long it will last. 

[fcarpenter_]

Plan

Free

Country

Venezuela 

Device

Redmi 9 Note Pro

Operating System

Android 12

My Question or Issue

First of all, good day/afternoon/evening. I've been experiencing issues with the Spotify mobile app for the past two days. It won't let me access the app's home screen, my playlists are completely empty, and the shared links are reported as empty, as if there's no connection or I can't access them.

I've tried deleting and reinstalling the app, clearing the cache, clearing data, and repeatedly logging out and back in, but the problem isn't resolved. The website works perfectly fine, but I need to have it on my phone. Could someone help me?

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