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Move offline playlist to SD-card doesnt work

Move offline playlist to SD-card doesnt work

Hello,

 

when im looking into my local storage of my mobile it says spotify takes 6GB. When i look into Spotify it says the 6GB are located on the SD-card...

My problem is that my local storage 16GB is full and spotify takes most of the space. I already reinstalled spotify, changed desired download location and redownloaded the songs but nothing changed

2017_03_01_11_41_03_Screenshot_20170301_113752.png_Fotos.png
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3 Replies

push

Isn't there any support for Spotify?

Hey there @GvR_Mr_Mister,

 

Thanks for reaching out to us. We'll be happy to help you out 🙂

 

Can you also give these steps a go and run a clean reinstall? That way you can make sure the cache is not leading to this issue. In this article there are also steps for restarting the device. By doing that any changes can sync up.

 

You can also try the steps below and run a reinstall without the SD card.

 

Uninstall the app > Turn off the phone > Remove the SD card > Turn the phone back on and install Spotify

 

Let us know how it goes. If you have questions, you know where to find us.

 

 

 

 

 

 

 

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