Music pauses in the middle of song

[Albulena]

Plan

Premium

Country

Austria

Device

Samsung Galaxy 8

Operating System

Android Oreo

My Question or Issue

Hi! When when I want to hear my playlist it always stops in the middle of EVERY song! I have to unlock my phone and press again play. My internet is working really good and I also tried turning my device off and on. It still stops at every playlist. Only when I'm listening with headphones it doesnt stop .. could you help me please? Its relly annoying..

[Loxer · Accepted solution]

Hey,

Thanks for getting in touch, and welcome to the Community!

I recommend checking out the “Downloads unexpectedly removed” section of the “Listen offline troubleshooting”support article for some more help with this.

If the article doesn't help I recommend keeping your app updated with a clean reinstallation and avoiding any cache-clearing apps.

We hope this helps!