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Music stops when phone auto locks

Music stops when phone auto locks

Plan

Premium

Country

Ireland

Device

Samsung Galaxy 9

Operating System

Android Oreo

 

It started with the most recent update. When in car mode and outside of it. In car mode, when the phone auto locks the music stops and I can no longer control my phone using the controls in my car. I could do so before the update. I have to keep unlocking it to get it to play.

Listening to my phone at my desk too the music stops when the phone locks but comes back on after a couple of minutes. Its not my network. Soundcloud is working fine.

 

 

Reply
3 Replies

Hey @grahamspud! Welcome to the Spotify Community. ^^

 

I'm sorry to hear that your app isn't working properly.

 

Please be aware that this issue is already under investigation.

Be sure to check this ongoing issue thread and vote for it to get more details about it. ^^

 

Peace

 

Does the ongoing issue include the music keeps stopping when the screen locks? Dont see it mentioned.

@grahamspud 

 

Yes, a few users mentioned it in the comments. ^^

 

Peace

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