My music keeps stopping

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Re: My music keeps stopping

Casual Listener

It was actually only confirmed on 4G, I haven't put it on wifi yet.  However, these are all supposed to be downloaded songs, I'm not even streaming, so that shouldn't matter, should it?  I've been using spotify for about 4  months or so and haven't had this issue until now, and I have a few hundred songs downloaded on my device, although another issue I've noticed recently is that the application is trying to re-download all of the songs, which may be unrelated, but I don't understand why it is doing that.  That being said, I have successfully listened to my songs continuously for over an hour while on offline mode, so it seems like it is a recent quirk or issue.

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Re: My music keeps stopping

Music Fan

I'm having the same issue. Samsung Galaxy Nexus and using Android 4.2.2

When playing downloaded songs in Spotify I find that every other song or so will just stop playing. No reason for it and as soon as I hit play it carries on as though nothing happens. Sometimes this can happen 2 or 3 times per song??

I've tried re-installing Spotify (a pain in the arse I might add when you have a lot of stuff downloaded to your phone and have to re-do it all!) and that made no difference at all!!

This coupled with the issue of too much data being used when I have the background data use un-restricted is giving me serious issues with the whole platform!!

I have my phone with Orange/EE in the UK and as a result I get free mobile Deezer to use. As much as I prefer Spotify the fact I have NONE of these issues with that platform is making me think about cancelling this totally and using the money to pay for the desktop version of that...

 

Sad times when they're more interested in releasing an update to include 'language' options rather than address any of these basic usability problems!!

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Re: My music keeps stopping

Casual Listener

I am having a similar issue. I am using HTC Inspire 4g on Android 4.2.2.  The volume while playing on wifi or 4g goes up and down and up and down and a lot of sounds are very staticy. Bass sound in particular in hip hop music.  Sounds like a blown speaker.  

 

To clarify, the hardware is working fine because ALL other music programs work 100%. YouTube, SoundCloud, SiriusXM, etc.. so it is definitely a problem with Spotify and Android 4.2.2.  All was well on 4.2.1.

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Re: My music keeps stopping

Community Legend

@plopdawg wrote:

I am having a similar issue. I am using HTC Inspire 4g on Android 4.2.2.  The volume while playing on wifi or 4g goes up and down and up and down and a lot of sounds are very staticy. Bass sound in particular in hip hop music.  Sounds like a blown speaker.  

 

To clarify, the hardware is working fine because ALL other music programs work 100%. YouTube, SoundCloud, SiriusXM, etc.. so it is definitely a problem with Spotify and Android 4.2.2.  All was well on 4.2.1.


Hey! Welcome to the community 🙂 

 

I would suggest you follow all of the steps outlined in the android troubleshooting guide as normally removing the Spotify files and a clean reinstall fixes those playback issues. 

You might also be interested to know that Spotify don't officially support 4G yet, so there might be additional issues stemming from that. 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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Re: My music keeps stopping

Casual Listener

Thanks hammeh.  I have been tinkering with it alot yesterday to narrow down the issue.  Based on the other replies to this I believe this is a 4.2.2 compatability issue.  I clean flashed 4.2.2 and still broken.  I clean flashed to the lastest build with 4.2.1 and everything is normal.  Other users on different devices are reporting the same issue when they upgrade to 4.2.2 and not on 4.2.1.  Also, I am not truley on 4g with the Inspire, it is the HSPA+ network.  Regardless, does not work on wi-fi or hspa+.  

 

Conclusion: Don't upgrade to 4.2.2 until Spotify releases an update for it if you use Spotify regularly. 

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Re: My music keeps stopping

Newbie
I have a galaxy note 5 and I am running into the same problems as mentioned above. Songs will just stop mid-song. Can it be fixed?
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Re: My music keeps stopping

Roadie

Hi, this isn't just related to Android 4.4.2. I'm on Android 5.1 and I'm having the same issue.

BTW, it's funny how clueless Spotify is about this issue. All we've been given are vage troubleshooting options like reinstalling the app.

Re: My music keeps stopping

Gig Goer
Galaxy note 5
5.1.1
Spotify 4.1.0.868 premium
Same plus a bunch of other glitches things
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Re: My music keeps stopping

Casual Listener
i have the same issue with the song always stop. i've tried to logout my acount and login it again,and as of now i have played 10 songs and still not yet stop, i think my problem was solved. but ill update you guys if this problem back.
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Re: My music keeps stopping

Casual Listener

I am having this issue of the app crashing but normally under these issues.

 

The app is running while the phone is locked, the app normally crashes

I find that it is normally on bigger running time say a 6-12 minute song.

Normally crashes while on I have no signal it will occasionally crash with 4G or connected to WiFi but not as much as no signal.

 

I have tried alternative headphones and also just running music on speaker but still with the above issues.

 

I tried a clean install yesterday and I am getting less crashes but this could also be down to me removing other apps.

 

I also tried closing other apps to see if this was any different but still the same as above.

 

I have a Galaxy S6 running on Android 5.1.1.

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