Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
203072 Views
135 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
548042 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
455755 Views
571 replies
38 likes
Why am I receiving the message Spotify stopped how do I really start it on android
Why am I receiving the message Spotify stopped how do I really start it on android
Community Legend
561 Views
2 replies
0 likes
Spotify wont play music over data connection. Wifi works fine. I've went into the settings and made sure the streaming setting was set to automatic. I've deleted the cache and i've also deleted and reinstalled the app and the problem persists. my dat...
Spotify wont play music over data connection. Wifi works fine. I've went into the settings and made sure the streaming setting was set to automatic. I've deleted the cache and i've also deleted and r...
Regular
1009 Views
4 replies
0 likes
My Spotify stops playing after a couple of seconds when it's streaming on background or does not start next song in same conditions.This doesn't happen if I keep Spotify in 1st plan or if the song is downloaded on my phone.If I go back to the app (on...
My Spotify stops playing after a couple of seconds when it's streaming on background or does not start next song in same conditions. This doesn't happen if I keep Spotify in 1st plan or if the song ...
Community Legend
553 Views
1 replies
0 likes
Hello, sorry for my bad english (i'm italian, yes pizza pepperoni xdxd)I'm playing a album "ZZALA" on my s7 and so far so good.*Open Spotify*Click on a random song on the album and MAGIC no song starts except one, ok this is funny for what i'm playin...
Hello, sorry for my bad english (i'm italian, yes pizza pepperoni xdxd) I'm playing a album "ZZALA" on my s7 and so far so good. *Open Spotify* Click on a random song on the album and MAGIC no son...
Community Legend
910 Views
6 replies
0 likes
This device (screenshot included) keeps hijacking my account and changing my music when I listen as well as deleting my saved songs. It's always playing Spanish music and I've tried changing my password, and removing it from offline devices and tried...
This device (screenshot included) keeps hijacking my account and changing my music when I listen as well as deleting my saved songs. It's always playing Spanish music and I've tried changing my passw...
Community Legend
393 Views
1 replies
0 likes
I'm facing a problem , i have a couple of musics on my desktop and sync. with my computer and i'm able to listen normally , the problem occours when i try to use the offilne option on my cellphone and it's say " This song isn't Available" , i'm alred...
I'm facing a problem , i have a couple of musics on my desktop and sync. with my computer and i'm able to listen normally , the problem occours when i try to use the offilne option on my cellph...
Community Legend
1292 Views
5 replies
0 likes
Gente, vocês sabem com quem eu reclamo por não ter a minha conta verificada no plano familiar? Estou tentando entrar no plano familiar aqui de casa e toda hora eles falam que eu não estou no mesmo endereço do pessoal aqui de casa.
Gente, vocês sabem com quem eu reclamo por não ter a minha conta verificada no plano familiar? Estou tentando entrar no plano familiar aqui de casa e toda hora eles falam que eu não es...
Newbie
578 Views
2 replies
0 likes
Everytime i have WiFi on and open Spotify my mobile phone freezes , and sometimes restarts the device When i don't have wifi on it just simply freezes for 5 minutes before allowing me to playback ... I'm using HTC One M7Android 5.0.2Htc Sense 6Softwa...
Everytime i have WiFi on and open Spotify my mobile phone freezes , and sometimes restarts the device When i don't have wifi on it just simply freezes for 5 minutes before allowing me ...
Regular
2127 Views
3 replies
0 likes
Hello all,For the last two days my spotify has been really messed up. When I open it it takes about two minutes to load anything, then random songs sometimes play. Nothing will load no matter which account I use and i cant play any songs. I have free...
Hello all, For the last two days my spotify has been really messed up. When I open it it takes about two minutes to load anything, then random songs sometimes play. Nothing will load no matter which...
Community Legend
971 Views
3 replies
0 likes
I use my PC to rearrange the tracks in my playlist but for some reason they don't remain in their new position but jumps back their former place. Very annoying.When I compare the same playlist in my android samsung and PC the tracknumber i different....
I use my PC to rearrange the tracks in my playlist but for some reason they don't remain in their new position but jumps back their former place. Very annoying. When I compare the same playlist in...
Community Legend
1698 Views
8 replies
0 likes
To play spotify using the new chromecast audio I use my Windows PC, a Nexus 7 tablet or my Moto G-2015 phone. But I only can find and control chromecast on my Windows PC or my phone if I first connect chromecast audio on my Nexus tablet. The chromeca...
To play spotify using the new chromecast audio I use my Windows PC, a Nexus 7 tablet or my Moto G-2015 phone. But I only can find and control chromecast on my Windows PC or my phone if I first connec...
Regular
4667 Views
19 replies
2 likes
I've signed in on multiple devices. I want to be able to download specific tracks to one device rather then having them download on both devices.At the moment when I put device 1 in offline mode and download tracks on device 2, then switch device 1 i...
I've signed in on multiple devices. I want to be able to download specific tracks to one device rather then having them download on both devices. At the moment when I put device 1 in offline mode an...
Casual Listener
14438 Views
2 replies
0 likes
Hello Spotify,I have Sonos speakers connected to my Spotify app on my Google Pixel and when I go to change the volume in the app, it defaults to zero volume and essentially mutes my Sonos speakers. Once I turn the volume up it applies, but whenever I...
Hello Spotify, I have Sonos speakers connected to my Spotify app on my Google Pixel and when I go to change the volume in the app, it defaults to zero volume and essentially mutes my Sonos speakers....
439 Views
0 replies
0 likes
New to Spotify on trial. I only need to download songs on to my phone for offline playback, not my desktop. Q1. Am I correct in saying that if I click download on a playlist on my desktop app, it stores the file to my desktops hard drive, and that me...
New to Spotify on trial. I only need to download songs on to my phone for offline playback, not my desktop. Q1. Am I correct in saying that if I click download on a playlist on my deskt...
Community Legend
603 Views
1 replies
0 likes
is absolute garbage lately. i use 2 android devices....my phone and an old phone i use as just a player.just a few weeks ago i could be listening on the old phone hard wire connected to a speaker and be able to control things with my phone from acros...
is absolute garbage lately. i use 2 android devices....my phone and an old phone i use as just a player. just a few weeks ago i could be listening on the old phone hard wire connected to a spe...
Casual Listener
681 Views
2 replies
0 likes
EDIT: It turns out that the problem is that, for some reason, Spotify and Lux don't work well together any more. What's the issue? Hi. I'm running Android 7.1.1 (Nexus 6P, N4F26T). Since the most recent update, none of the options available from the ...
EDIT: It turns out that the problem is that, for some reason, Spotify and Lux don't work well together any more. What's the issue? Hi. I'm running Android 7.1.1 (Nexus 6P, N4...
Casual Listener
1899 Views
2 replies
0 likes
Hoy quise escuchar desde mi spotify de un samsung alli me propone solo escuchar de una forma aleatoria, si bien ingrese con mi Facebook no reconoce mi cuenta premiun, hay una forma de sincronizar mi cuenta de PC y la de mi telefono, cundo no estoy en...
Hoy quise escuchar desde mi spotify de un samsung alli me propone solo escuchar de una forma aleatoria, si bien ingrese con mi Facebook no reconoce mi cuenta premiun, hay una forma de sincronizar mi ...
Newbie
951 Views
4 replies
0 likes
Alright Spotify needs to fix the shuffle option ASAP. For the past week every time I shuffle my library of MULTIPLE ARTISTS and MULTIPLE GENRES the same songs always start first and some songs I never get to hear unless I go specifically select them....
Alright Spotify needs to fix the shuffle option ASAP. For the past week every time I shuffle my library of MULTIPLE ARTISTS and MULTIPLE GENRES the same songs always start first and some songs I...
Spotify Star
561 Views
1 replies
0 likes
I've downloaded multiple tracks in .mp3 on my dektop, adde them to my Local files and put them on a Playlist. They are now all availible via the desktop, but when I go onto my andriod phone, they all are greyed out and it says waiting to download. Bo...
I've downloaded multiple tracks in .mp3 on my dektop, adde them to my Local files and put them on a Playlist. They are now all availible via the desktop, but when I go onto my andriod phone, they all...
Casual Listener
1186 Views
2 replies
0 likes
Hi,I have a p8 lite and i want save my music on sd card.But in the option of Spotify, i dont have a partie "storage"..I need help ! Thanks
Hi, I have a p8 lite and i want save my music on sd card. But in the option of Spotify, i dont have a partie "storage".. I need help ! Thanks
Spotify Star
3702 Views
1 replies
0 likes
