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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387450 Views

545 replies

34 likes

Account
Free
  • 387450 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8041 Views

0 replies

7 likes

  • 8041 Views
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  • 7 likes

Playing songs offline

Hi, I know this has been mentioned a thousand times and I've read so many posts but nothing is working and it's so frustrating, I'm on the verge of cancelling my premium subscription. 75% of the downloaded songs won't play offline despite having the ...

Regular

Hi, I know this has been mentioned a thousand times and I've read so many posts but nothing is working and it's so frustrating, I'm on the verge of cancelling my premium subscription. 75% of the down...

Cheesetroll86

Regular

888 Views

6 replies

0 likes

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Solved!! Can't Uninstall Spotify App on Android

Hey all. I was using Spotify for a while. I decided to uninstall Spotify app from my Sony XA Ultra device but I can't. I tried to unistall on the Play Store, clicked uninstall button but it didn't completely uninstall from my device. I can only enabl...

Regular

Hey all. I was using Spotify for a while. I decided to uninstall Spotify app from my Sony XA Ultra device but I can't. I tried to unistall on the Play Store, clicked uninstall button but it didn't co...

imactavishi

Regular

55316 Views

11 replies

1 likes

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  • 11 replies
  • 1 likes

Superuser Contribution Nothing will load when i connect to the internet

I have a premium account and have some play lists for ofline use, these work fine but when i connect spotify to the internet absolutly nothing will load! I have deleted and re installed spotify restarted my phone but nothing seems to help! What could...

Newbie

I have a premium account and have some play lists for ofline use, these work fine but when i connect spotify to the internet absolutly nothing will load! I have deleted and re installed spotify resta...

antonjw

Regular

1301 Views

2 replies

2 likes

  • 1301 Views
  • 2 replies
  • 2 likes

Skip song in German Google Assistant does not work

In the english version of Google Assistant on Android you can easily say "Skip song" while playing something on spotfy and it will work as expected. When you try "next song" or the german equivalent "nöchstes Lied" in the German Version of Google Ass...

Roadie

In the english version of Google Assistant on Android you can easily say "Skip song" while playing something on spotfy and it will work as expected. When you try "next song" or the german equivalent ...

754 Views

0 replies

1 likes

  • 754 Views
  • 0 replies
  • 1 likes

after restarting phone, saved songs are gone

Hi,I store my Spotify Data on the SD card. After restarting the phone spotify cant find the location on the sd card anymore and uses the local storage. Therfore all my downloaded songs are gone. I also tried to backup the "storage" folder and copy it...

Casual Listener

Hi, I store my Spotify Data on the SD card. After restarting the phone spotify cant find the location on the sd card anymore and uses the local storage. Therfore all my downloaded songs are gone. ...

samhee

Casual Listener

592 Views

2 replies

0 likes

  • 592 Views
  • 2 replies
  • 0 likes

OK Google / Speech control does not find playlist [German]

Hello everybody,I'm sure this question has been asked before but I'm not able to find it, so here I am with my question:I'm using Android Car (german) and would like to play my playlists using ok google command. Playing artists and songs works great ...

Newbie

Hello everybody, I'm sure this question has been asked before but I'm not able to find it, so here I am with my question: I'm using Android Car (german) and would like to play my playlists using ok...

414 Views

0 replies

0 likes

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Solved!! Phone restarts when I use spotify

Hello, I have this problem where my phone (samsung galaxy A5 2017) constantly crashes and restarts as soon as I start using spotify. This started after today's update. My accounts still works on my laptop though. Hoping for a quick solution

Casual Listener

Hello,  I have this problem where my phone (samsung galaxy A5 2017) constantly crashes and restarts as soon as I start using spotify. This started after today's update. My accounts still works ...

Joe

Community Legend

7329 Views

3 replies

0 likes

  • 7329 Views
  • 3 replies
  • 0 likes

Musik löscht sich immer

Zwischendurch wenn ich in meine playlist schaue dann sind alle Lieder gelöscht.Obwohl ich runterladen auf an habe ist dieses obwohl ich das nicht berührt habe wieder im Aus Modus aus welchem Grund ist das so?!?!?

Newbie

Zwischendurch wenn ich in meine playlist schaue dann sind alle Lieder gelöscht. Obwohl ich runterladen auf an habe ist dieses obwohl ich das nicht berührt habe wieder im Aus Modus aus welchem Grund ...

578 Views

0 replies

1 likes

  • 578 Views
  • 0 replies
  • 1 likes

Doesn't play next song

Hi! On my celphone spotify doesn't play the next song, doesn't matter if is a playlist o radio, I have to open the app so it starts playing. On my account in the computer it works normally. Please I already reset my celphone, uninstalled the app and ...

Casual Listener

Hi! On my celphone spotify doesn't play the next song, doesn't matter if is a playlist o radio, I have to open the app so it starts playing. On my account in the computer it works normally. Please I ...

Joe

Community Legend

1796 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Monthly listeners count always zero

EDITED: Just discovered that the problems was weirdly gone.Hi, I don't know since when the monthly listeners count in an artist's page is always zero. I'm sure days ago it's correct with numbers displayed. The problem appears both on my phone and tab...

Casual Listener

EDITED: Just discovered that the problems was weirdly gone. Hi, I don't know since when the monthly listeners count in an artist's page is always zero. I'm sure days ago it's correct with numbers ...

1340 Views

0 replies

0 likes

  • 1340 Views
  • 0 replies
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"My songs" is gone

Has this feature been removed from mobile? I can't find it, and I'd like to have access to playlists and songs I have saved on mobile again.

Casual Listener

Has this feature been removed from mobile? I can't find it, and I'd like to have access to playlists and songs I have saved on mobile again.

kcruff99

Newbie

666 Views

5 replies

0 likes

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  • 5 replies
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Cant download local files onto my android phone

i have the latest android spotify version and desktop version. both of them are connected to the same wifi and my android phone is connected to the spotify desktop version. and still spotify wont download my local files onto my android phone. help pl...

Casual Listener

i have the latest android spotify version and desktop version. both of them are connected to the same wifi and my android phone is connected to the spotify desktop version. and still spotify wont dow...

Joe

Community Legend

507 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Solved!! Menu doesnt work

When i press and hold the title of a song and the menu with the que option, add to playlist, go to artist and so on-menu pops up i cant click on anything. If i do the menu just closes and nothing more happens. This has been a problem since i updated ...

Casual Listener

When i press and hold the title of a song and the menu with the que option, add to playlist, go to artist and so on-menu pops up i cant click on anything. If i do the menu just closes and nothing mor...

jensdeb

Casual Listener

567 Views

2 replies

0 likes

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Superuser Contribution Play Next option gone

A recent update on my android version of the Spotify app has removed the play next option. Adding to queue is still an option but does not seem to work either. Please resolve.

Visitor

A recent update on my android version of the Spotify app has removed the play next option. Adding to queue is still an option but does not seem to work either. Please resolve.

Joe

Community Legend

3385 Views

5 replies

3 likes

  • 3385 Views
  • 5 replies
  • 3 likes

Add to Up Next button

What happened to the add to up next button? There one day and then gone. Put it back....

Casual Listener

What happened to the add to up next button? There one day and then gone. Put it back....

teddys

Casual Listener

1055 Views

5 replies

0 likes

  • 1055 Views
  • 5 replies
  • 0 likes

Solved!! Find a suggested song I liked?

I heard a suggested song (while playing one of my playlists) while I was in the shower that I really liked. Peeked out the shower to see the title of it and made a mental note but forgot the title of it by the end of the shower! Any way I can find th...

Newbie

I heard a suggested song (while playing one of my playlists) while I was in the shower that I really liked. Peeked out the shower to see the title of it and made a mental note but forgot the title of...

Joe

Community Legend

2664 Views

4 replies

0 likes

  • 2664 Views
  • 4 replies
  • 0 likes

Release Notes - Spotify for Android (5.2.0)

What's new in this version (5.2.0) Various bug fixes & improvements Slightly improved rendering performance by removing some overdraw issues Fixed playqueue crash How the app release process works

Community Legend

  What's new in this version (5.2.0)   Various bug fixes & improvements Slightly improved rendering performance by removing some overdraw issues Fixed playqueue crash ...

Joe

Community Legend

10093 Views

4 replies

1 likes

Android
Release Notes
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  • 4 replies
  • 1 likes

Solved!! Is there a way of showing tracks by a given artist in my playlists?

Is there a way of showing all tracks by a given artist anywhere in my playlists? It seems pretty basic functionality, but neither search nor filter seems to work. This is for when I know I downloaded a great track by an artist, but can't remember whe...

Casual Listener

Is there a way of showing all tracks by a given artist anywhere in my playlists? It seems pretty basic functionality, but neither search nor filter seems to work.  This is for when I know I down...

MichaelMoore

Casual Listener

643 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution Transfer storage to sd card (no icon)

I am currently using the newest update of Spotify (7.10) and the storage icon in the settings disappeared. At the moment I am unable to set the general storage to my SD card, because of the missing icon. I tried to delete and reinstall the hole thing...

Newbie

I am currently using the newest update of Spotify (7.10) and the storage icon in the settings disappeared. At the moment I am unable to set the general storage to my SD card, because of the missing i...

MattSuda

Spotify Star

619 Views

3 replies

0 likes

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  • 3 replies
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Can't download music to sd card

I have seen the tutorial and it looks very easy but in my phone (Huawei p9 lite) I can't find the storage option to switch where the music is being saved

Newbie

I have seen the tutorial and it looks very easy but in my phone (Huawei p9 lite) I can't find the storage option to switch where the music is being saved

MattSuda

Spotify Star

1816 Views

1 replies

0 likes

  • 1816 Views
  • 1 replies
  • 0 likes