Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
195916 Views
131 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
537548 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
442701 Views
565 replies
37 likes
Hoy quise escuchar desde mi spotify de un samsung alli me propone solo escuchar de una forma aleatoria, si bien ingrese con mi Facebook no reconoce mi cuenta premiun, hay una forma de sincronizar mi cuenta de PC y la de mi telefono, cundo no estoy en...
Hoy quise escuchar desde mi spotify de un samsung alli me propone solo escuchar de una forma aleatoria, si bien ingrese con mi Facebook no reconoce mi cuenta premiun, hay una forma de sincronizar mi ...
Newbie
904 Views
4 replies
0 likes
Alright Spotify needs to fix the shuffle option ASAP. For the past week every time I shuffle my library of MULTIPLE ARTISTS and MULTIPLE GENRES the same songs always start first and some songs I never get to hear unless I go specifically select them....
Alright Spotify needs to fix the shuffle option ASAP. For the past week every time I shuffle my library of MULTIPLE ARTISTS and MULTIPLE GENRES the same songs always start first and some songs I...
Spotify Star
538 Views
1 replies
0 likes
I've downloaded multiple tracks in .mp3 on my dektop, adde them to my Local files and put them on a Playlist. They are now all availible via the desktop, but when I go onto my andriod phone, they all are greyed out and it says waiting to download. Bo...
I've downloaded multiple tracks in .mp3 on my dektop, adde them to my Local files and put them on a Playlist. They are now all availible via the desktop, but when I go onto my andriod phone, they all...
Casual Listener
1149 Views
2 replies
0 likes
Hi,I have a p8 lite and i want save my music on sd card.But in the option of Spotify, i dont have a partie "storage"..I need help ! Thanks
Hi, I have a p8 lite and i want save my music on sd card. But in the option of Spotify, i dont have a partie "storage".. I need help ! Thanks
Spotify Star
3684 Views
1 replies
0 likes
so i dont know if spotify recently updated or not on android but my main playlist where i save everything before moving into set lists has now changed and any andall tracks that were not dowloaded previously have dissapeared, i mean come on if its go...
so i dont know if spotify recently updated or not on android but my main playlist where i save everything before moving into set lists has now changed and any andall tracks that were not dowloaded pr...
348 Views
0 replies
0 likes
Always when a playlist is finished a playlist radio is started at the end of the playlist...But this includws always not downloaded songs so that my mobile traffic which is realy expensive is used...How can i switch of this?
Always when a playlist is finished a playlist radio is started at the end of the playlist... But this includws always not downloaded songs so that my mobile traffic which is realy expensive is used....
Spotify Star
1433 Views
4 replies
0 likes
When I leave my apartment then come back my phone connects back to my Google home perfectly and I can play music but the volume change function is broken. It always shows max volume even when that is not the case.Going to the Google Home unit and man...
When I leave my apartment then come back my phone connects back to my Google home perfectly and I can play music but the volume change function is broken. It always shows max volume even when that is...
516 Views
0 replies
0 likes
I just upgraded from the premium plan to the family premium plans and I'm not sure why if two of us are playing music at the same time the music keeps pausing. I thought the point of getting the family plan was , so we can play our music at the same ...
I just upgraded from the premium plan to the family premium plans and I'm not sure why if two of us are playing music at the same time the music keeps pausing. I thought the point of getting the fami...
Newbie
1625 Views
3 replies
0 likes
Hi! I'm using the new Chromecast Audio wth two Andoid smartphones and an Android tablet. There is no problem to play an album or a playlist BUT if I want to skip a song or choose a new song from same or other playlist the music stopped. It is not pos...
Hi! I'm using the new Chromecast Audio wth two Andoid smartphones and an Android tablet. There is no problem to play an album or a playlist BUT if I want to skip a song or choose a new song ...
Casual Listener
31537 Views
21 replies
5 likes
I just got a new phone Samsung A5 they transferred my data went to open Spotify App had to log in, so I did and all my playlists are gone. I tried the log in with ID and password when I uninstalled the app and reinstalled, it wanted credit card ect, ...
I just got a new phone Samsung A5 they transferred my data went to open Spotify App had to log in, so I did and all my playlists are gone. I tried the log in with ID and password when I uninstalled t...
494 Views
0 replies
0 likes
Tengo Spotify Premium con un plan familiar y no puedo escu hay música ni con Internet.
Tengo Spotify Premium con un plan familiar y no puedo escu hay música ni con Internet.
397 Views
0 replies
0 likes
Just installed Android Auto and Spotify is not appearing only Google Play and Amazon music. I read in these forums that it can be solved by reinstalling Spotify however I am unable to reinstall Spotify. It offers me the choice to Disable / Enable ins...
Just installed Android Auto and Spotify is not appearing only Google Play and Amazon music. I read in these forums that it can be solved by reinstalling Spotify however I am unable to reinstall Spoti...
457 Views
0 replies
0 likes
All of the sudden all my downloads are gone. If I redownload them, they stay downloaded but once I lock my phone they are gone. And it is not that I haven't enough storage because I have stil 15GB of storage that's free. Can someone help me?
All of the sudden all my downloads are gone. If I redownload them, they stay downloaded but once I lock my phone they are gone. And it is not that I haven't enough storage because I have stil 15GB of...
332 Views
0 replies
0 likes
There must be something I'm missing. For the past 20 minutes I've been trying everything to just change the order of the songs in a playlist I've created. I long hold a song and a screen pops up without an option to move the song in any direction. I ...
There must be something I'm missing. For the past 20 minutes I've been trying everything to just change the order of the songs in a playlist I've created. I long hold a song and a screen pops up with...
Newbie
2132 Views
3 replies
1 likes
How do you reorder tracks in a spotify playlist? I've read other threads but I have no "Edit" option, no way to filter columns, etc as mentioned in those threads. This is a VERY basic funtionality and I want it. Thanks
How do you reorder tracks in a spotify playlist? I've read other threads but I have no "Edit" option, no way to filter columns, etc as mentioned in those threads. This is a VERY bas...
Music Fan
782 Views
2 replies
1 likes
I'm pretty upset right now. I'm a Premium user but there are certain songs that I am still unable to play to. I've read some forums & followed the solutions but it didn't seemed to work for me i.e clean reinstallation on Android. I can't do that on m...
I'm pretty upset right now. I'm a Premium user but there are certain songs that I am still unable to play to. I've read some forums & followed the solutions but it didn't seemed to work for me i....
Casual Listener
1339 Views
2 replies
0 likes
Hi all, Two quick questions. I'm using Spotify radio on mobile and it gets frustrating that my phone goes into sleep mode when Spotify is playing. I'd like to find a way to prevent this so I hoped to find a setting. Which brings up another point -- t...
Hi all, Two quick questions. I'm using Spotify radio on mobile and it gets frustrating that my phone goes into sleep mode when Spotify is playing. I'd like to find a way to pre...
Casual Listener
30364 Views
6 replies
0 likes
Hello world! Spotifys Album Art on the lockscreen dont work *like the googleMusic one*There is just a little buggy Title widgets. Im using a Huawei p9 with Nougat on it *newest version* EVA-L09C432B383
Hello world! Spotifys Album Art on the lockscreen dont work *like the googleMusic one* There is just a little buggy Title widgets. Im using a Huawei p9 with Nougat on it *new...
593 Views
0 replies
0 likes
Hi all. This is an issue that seems to be happening/happened to a lot of people. Most times, I don't realise it hasn't downloaded my songs until i'm away from home. I can't use mobile data as I don't have much. If Spotify doesn't fix this issue by th...
Hi all. This is an issue that seems to be happening/happened to a lot of people. Most times, I don't realise it hasn't downloaded my songs until i'm away from home. I can't use mobile data as I don't...
313 Views
0 replies
0 likes
I have an android but anytime I'm listening via the Spotify app it tries to log into 'iPhone'. I no longer have an iPhone. It stops playing continuously and gives me an error message (see attachment).I have changed from fb login to setting a Spotify ...
I have an android but anytime I'm listening via the Spotify app it tries to log into 'iPhone'. I no longer have an iPhone. It stops playing continuously and gives me an error message (see attachment)...
257 Views
0 replies
0 likes
