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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375735 Views

541 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7538 Views

0 replies

7 likes

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Spotify mobile wont connect to Amazon Echo

So i used the command "Alexa spotify connect" and when i try to connect on my phone it says "connected to spotify" twice but no it doesnt play music, but when i use my laptop and connect it the same way it works Thanks in advance for any help

Newbie

So i used the command "Alexa spotify connect" and when i try to connect on my phone it says "connected to spotify" twice but no it doesnt play music, but when i use my laptop and connect it the same ...

485 Views

0 replies

0 likes

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Does anyone like the new menus?

The new menus that you see when clicking the three little dots to go to the album page, go to artist page, add to playlist etc are way worse than they were before. Before it was a nice little compact box where you could see everything, now you have t...

Casual Listener

The new menus that you see when clicking the three little dots to go to the album page, go to artist page, add to playlist etc are way worse than they were before. Before it was a nice little compact...

fckoffdsaadsda

Casual Listener

701 Views

5 replies

1 likes

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  • 5 replies
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Saved songs are being undownloaded

On more than one occasion downloaded music is being removed from my libary, it is there to listen to online but no longer available offline. This has happened several times and most recently caused over 1000 songs to go. I'm using a Samsung Galaxy s6...

Newbie

On more than one occasion downloaded music is being removed from my libary, it is there to listen to online but no longer available offline. This has happened several times and most recently caused o...

261 Views

0 replies

0 likes

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I just feel like the mobile app (Android at least) has gotten worse and better

Hey guys,So with the new UI overhaul, I am really enjoying the new features and ways to get to artist radios and pages. On the other hand, there are a few new annoying bugs that have really made the app a lot worse. First off, now when you search for...

Regular

Hey guys, So with the new UI overhaul, I am really enjoying the new features and ways to get to artist radios and pages. On the other hand, there are a few new annoying bugs that have really made th...

326 Views

0 replies

0 likes

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Can't connect Spotify to Chromecast

Hi people, I bought a chromecast few days ago, and I can use it with youtube, soundcloud, and other apps in my android, but when I select the Chromecast as a device from Spotify, the loading screen appears but after a few seconds it just disappear, I...

Newbie

Hi people, I bought a chromecast few days ago, and I can use it with youtube, soundcloud, and other apps in my android, but when I select the Chromecast as a device from Spotify, the loading screen a...

690 Views

0 replies

1 likes

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Solved!! Viele Fragen auf die ich keine Antwort finde

Und zwar1. Wie kann ich einzelne Lieder aus einer von Spotify gestellten Playlist downloaden? Immer wenn ich auf einen Titel klicke steht da zwar alles andere, nur eben nicht downloaden.2. Kann ich nicht die heruntergeladenen Titel der Playlists auf ...

Newbie

Und zwar 1. Wie kann ich einzelne Lieder aus einer von Spotify gestellten Playlist downloaden? Immer wenn ich auf einen Titel klicke steht da zwar alles andere, nur eben nicht downloaden. 2. Kann i...

ManuelHeredia

Newbie

15966 Views

2 replies

0 likes

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Songs cut out for a second or two then resume also songs sometimes speed up

When listening to songs - both streaming and offline (downloaded) - on bluetooth the songs occasionally cut out for a second or so and then resume - they also speed up for a couple seconds and then play normally - there doesn't seem to be a pattern t...

Newbie

When listening to songs - both streaming and offline (downloaded) - on bluetooth the songs occasionally cut out for a second or so and then resume - they also speed up for a couple seconds and then p...

398 Views

0 replies

0 likes

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Can't add songs to a playlist

Hello!Today an spotify update or my device (Samsung Galaxy S7 Edge) was released. Befor the update, everything was finde but now I'm not able to add new songs to any playlist.Does anyone else have this problem and/or knows how to fix it? Greetings!

Newbie

Hello! Today an spotify update or my device (Samsung Galaxy S7 Edge) was released. Befor the update, everything was finde but now I'm not able to add new songs to any playlist. Does anyone else hav...

Danjohns85

Casual Listener

940 Views

6 replies

0 likes

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Does Spotify mobile app scan music on phone?

Does Spotify mobile app have a feature to scan local music files on phone? For example, I have songs and playlist within Poweramp. How do I get Spotify mobile app to recognize this Poweramp playlist, and, or the local music files on my phone. Thank y...

Casual Listener

Does Spotify mobile app have a feature to scan local music files on phone? For example, I have songs and playlist within Poweramp. How do I get Spotify mobile app to recognize this Poweramp playlist,...

822 Views

0 replies

1 likes

Local files for Spotify Mobile
Mobile
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Downloading all my songs doesent work

Hi, i have spotify premium on my honor x5.I activated the download function on my song list and spotify starts to download all my songs. After that all songs have this green downloaded button behind them. But if I now restart my phone all the songs h...

Newbie

Hi, i have spotify premium on my honor x5. I activated the download function on my song list and spotify starts to download all my songs. After that all songs have this green downloaded button behin...

305 Views

0 replies

0 likes

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Changing to Family

Hello,I Wanted to Change my Subscription from the normal One to Family. I am using Spotify on Android but can t find it in the Options where to Change it.Thanks for your Help!

Newbie

Hello, I Wanted to Change my Subscription from the normal One to Family. I am using Spotify on Android but can t find it in the Options where to Change it. Thanks for your Help!

MattSuda

Spotify Star

299 Views

1 replies

0 likes

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There is no podcast option in my android device, what can be happening?

Hi all, Today I have seen that there is the possibility to listen to podcasts on my android device through the spotify app. However, when I go to my "Browse" tab I cannot find the option. What can be happening? Is there any way to get to listen to po...

Newbie

Hi all,   Today I have seen that there is the possibility to listen to podcasts on my android device through the spotify app. However, when I go to my "Browse" tab I cannot find the option. Wh...

373 Views

0 replies

1 likes

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Local files replacing original tracks

There are a few songs that I have downloaded on my phone as local files because they were not on spotify at the time. These songs are now on spotify but some are slightly different and I just want to listen to the spotify version. I deleted all of my...

Newbie

There are a few songs that I have downloaded on my phone as local files because they were not on spotify at the time. These songs are now on spotify but some are slightly different and I just want to...

244 Views

0 replies

0 likes

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Tenho 30 dias gratis e só veio o mês que eu paguei

Eu paguei o boleto do mês passado do Spotify pra ser Premium pra essa mês ter 30 dias gratis e agora me aparece as propaganda de novo!

Newbie

Eu paguei o boleto do mês passado do Spotify pra ser Premium pra essa mês ter 30 dias gratis e agora me aparece as propaganda de novo!

334 Views

0 replies

0 likes

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Spotify Pauses

I have cleared the cache and reloaded the app but nothing has changed. Any ideas of how to fix it?

Newbie

I have cleared the cache and reloaded the app but nothing has changed. Any ideas of how to fix it?

kyemempers

Newbie

254 Views

1 replies

0 likes

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Storage

I can nota chance the storage off my downloads on my Android Phone, i wanted to change to sd-card, but in Phone the storage under settings does not appear, i haver Android 5.1.Can anyone help me out? Thanks

Newbie

I can nota chance the storage off my downloads on my Android Phone, i wanted to change to sd-card, but in Phone the storage under settings does not appear, i haver Android 5.1. Can anyone help me ...

MattSuda

Spotify Star

426 Views

1 replies

0 likes

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Solved!! Songs grayed on a playlist but not on an album?

I tried to listen to this playlist but some of the songs are grayed out, which I thought might be from country restrictions or whatnot. It doesn't show up on the Spotify app (I'm a Premium user), but when I clicked on the link and it showed up on the...

Regular

I tried to listen to this playlist but some of the songs are grayed out, which I thought might be from country restrictions or whatnot. It doesn't show up on the Spotify app (I'm a Premium user), but...

jinium

Regular

1938 Views

6 replies

0 likes

Albums
gray out
Playlists
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app update has bugs: menu won't work

My Spotify app (for Android) recently automatically updated but the menu buttons don't work (as in the 3 vertical dots button). When you tap it the options such as "go to artist" "add up to next" "remove song" etc show but when you touch any of them ...

Newbie

My Spotify app (for Android) recently automatically updated but the menu buttons don't work (as in the 3 vertical dots button). When you tap it the options such as "go to artist" "add up to next" "re...

mkygod

Music Fan

3407 Views

11 replies

5 likes

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Spotify for Android launches and runs with web player

Since the web player update I got earlier today, every time I use the web player, my phone player automatically launches as well. What is going on with this? Is there a way to turn it off? I lost 10% of my phone's battery in an hour during which I wa...

Casual Listener

Since the web player update I got earlier today, every time I use the web player, my phone player automatically launches as well.  What is going on with this?  Is there a way to turn it off...

353 Views

0 replies

0 likes

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Superuser Contribution I CAN PLAY SONG ON MY PHONE BUT NOT ON MY COMPUTER

i can play this specific song on my phone but when i try to play the same song on my computer,it always says unavailable.WHYYYY?

Newbie

i can play this specific song on my phone but when i try to play the same song on my computer,it always says unavailable.WHYYYY?  

Maria_B

Moderator

427 Views

1 replies

0 likes

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