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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118630 Views

27 replies

4 likes

  • 118630 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239202 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239202 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600077 Views

79 replies

3 likes

  • 600077 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492649 Views

581 replies

42 likes

Account
Free
  • 492649 Views
  • 581 replies
  • 42 likes

Superuser Contribution My Downloaded Musics Lost!

I have a Premium Account and I downloaded hundreds of songs. I turned off my device while I was listening to music from the Spotify and when I turned on I see my Musics lost and I must download they again. But my device's memory same. So I understand...

Newbie

I have a Premium Account and I downloaded hundreds of songs. I turned off my device while I was listening to music from the Spotify and when I turned on I see my Musics lost and I must download they ...

user-removed

Not applicable

506 Views

1 replies

0 likes

  • 506 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify randomly switches from my desktop to my phone when the app is running on my Galaxy S7

Hi There, I have been using spotify for a few years now and never ran into any problems with any of your softwares. A couple days ago I noticed if I have the spotify app running on my phone and I open up spotify on one of my other devices, such as my...

Newbie

Hi There,   I have been using spotify for a few years now and never ran into any problems with any of your softwares. A couple days ago I noticed if I have the spotify app running on my phone ...

user-removed

Not applicable

509 Views

1 replies

0 likes

  • 509 Views
  • 1 replies
  • 0 likes

Superuser Contribution offline mode and "go to album/ go to artist"

So when in offline mode and i bring up the settings for any song. The "go to album" and "go to artist" selections are greyed out and unclickable. Should it be like this? Even if you don't have the whole album it could list what's there.

Visitor

So when in offline mode and i bring up the settings for any song. The "go to album" and "go to artist" selections are greyed out and unclickable. Should it be like this? Even if you don't have the wh...

user-removed

Not applicable

493 Views

1 replies

0 likes

  • 493 Views
  • 1 replies
  • 0 likes

Problème de téléchargement

Bonjour je suis abonné à Spotify Prenium, et j'écoute ma musique principalement sur un Samsung Galaxy Trend 2 Lite. J'ai telecharger plusieurs album mais une fois le téléchargement de l'album terminé, je n'arrive pas à ecouter de titre . Il m'indique...

Newbie

Bonjour je suis abonné à Spotify Prenium, et j'écoute ma musique principalement sur un Samsung Galaxy Trend 2 Lite. J'ai telecharger plusieurs album mais une fois le téléchargement de l'album terminé...

672 Views

0 replies

0 likes

  • 672 Views
  • 0 replies
  • 0 likes

Larger covers when using the App

Hi everybody, my children love to listen to the children audiobooks. Unfortunately it not so easy for them to choose an audiobook on their own, as the album covers/pictures are comparatively small when we are using the app on the phone or the tablet....

Newbie

Hi everybody,   my children love to listen to the children audiobooks. Unfortunately it not so easy for them to choose an audiobook on their own, as the album covers/pictures are comparatively...

MartinStoichkov

Community Legend

488 Views

1 replies

0 likes

  • 488 Views
  • 1 replies
  • 0 likes

Music spontaneously plays from phone

Hello! Recently when I've been listening to music on my desktop with my phone nearby, spotify will seemingly randomly switch to playing music from my phone instead of my desktop. How can I fix this problem?

Casual Listener

Hello!   Recently when I've been listening to music on my desktop with my phone nearby, spotify will seemingly randomly switch to playing music from my phone instead of my desktop. How can I f...

Joe

Community Legend

1000 Views

1 replies

0 likes

audio bug
connected devices
  • 1000 Views
  • 1 replies
  • 0 likes

Loss of Downloaded tracks when phone shuts down

I'm an android user on a Galaxy S5. I download my tracks to my SD card (roughly 2000 of them). Recently any time my phone shuts down or restarts, spotify undownloads every single one of my tracks. It gets really frustrating and stressful if I'm out/t...

Casual Listener

I'm an android user on a Galaxy S5. I download my tracks to my SD card (roughly 2000 of them). Recently any time my phone shuts down or restarts, spotify undownloads every single one of my tracks. &...

538 Views

0 replies

0 likes

Download bug
SD-card
  • 538 Views
  • 0 replies
  • 0 likes

Downloaded tracks undownload every time phone turns off

I'm an android user on a Galaxy S5. I download my tracks to my SD card (roughly 2000 of them). Recently any time my phone shuts down or restarts, spotify undownloads every single one of my tracks. It gets really frustrating and stressful if I'm out/t...

Casual Listener

I'm an android user on a Galaxy S5. I download my tracks to my SD card (roughly 2000 of them). Recently any time my phone shuts down or restarts, spotify undownloads every single one of my tracks. &...

413 Views

0 replies

0 likes

  • 413 Views
  • 0 replies
  • 0 likes

Spotify schaltet automatisch auf Handy um

Ich habe das Problem, dass ich am PC oder am Tablet (IOs) mit Spotify höre und urplötzlich, OHNE dass ich irgendwas drücke oder mache, spielt die Musik auf meinem Handy weiter und hört am PC auf.Und das, obwohl das Handy mit ausgeschaltetem Bildschir...

Casual Listener

Ich habe das Problem, dass ich am PC oder am Tablet (IOs) mit Spotify höre und urplötzlich, OHNE dass ich irgendwas drücke oder mache, spielt die Musik auf meinem Handy weiter und hört am PC auf. Un...

1074 Views

0 replies

0 likes

  • 1074 Views
  • 0 replies
  • 0 likes

Solved!! No puedo descargar mis playlist en mi Micro SD de mi celular android porque ya no?!!

Desabilitaron las opción de descargar directo a la memoria micro SD...Para así no ocupar la memoria interna del equipo... Porfavor ayúdenme

Newbie

Desabilitaron las opción de descargar directo a la memoria micro SD...Para así no ocupar la memoria interna del equipo... Porfavor ayúdenme

MattSuda

Spotify Star

2623 Views

2 replies

0 likes

  • 2623 Views
  • 2 replies
  • 0 likes

Discover Content Gone

I was trying to find my Discover Weekly playlist under the discovery column in the browse tab on my android, but the only content that populated was several sleep playlists I had listened to before and the words "Night Night!" above the row of sleep ...

Newbie

I was trying to find my Discover Weekly playlist under the discovery column in the browse tab on my android, but the only content that populated was several sleep playlists I had listened to before a...

mzantsi

Newbie

446 Views

1 replies

2 likes

  • 446 Views
  • 1 replies
  • 2 likes

Unable to sync playlist or get online with spotify

Android and win10Premium accountWas working fine, syncing fine between devices, playlists from computer would show up on phone. Recently started using offline mode. Today added a new playlist on the computer. Did not sync to android. Playlist did not...

Newbie

Android and win10 Premium account Was working fine, syncing fine between devices, playlists from computer would show up on phone. Recently started using offline mode.   Today added a new pla...

386 Views

0 replies

0 likes

  • 386 Views
  • 0 replies
  • 0 likes

Superuser Contribution Lockscreen Android - Issue and Suggested alternative layout

Hi, I have trouble the current layout of the lockscreen widget on my Samsung Galaxy S7. When I try to hit the next button, I often find myself accidentally hitting the album art icon, even when i think I'm clearly hitting the next button. The hit box...

Casual Listener

Hi,   I have trouble the current layout of the lockscreen widget on my Samsung Galaxy S7.   When I try to hit the next button, I often find myself accidentally hitting the album a...

Leonardo

Roadie

676 Views

1 replies

0 likes

Mobile
  • 676 Views
  • 1 replies
  • 0 likes

Extreme Data Usage Samsung Galaxy Sky

Please Help...I've used Spotify for 3yrs now no problem...I used to play full albums on weekends all month with 3gb data plan,never had problem...Bought a Samsung Galaxy Sky(Straight Talk,all Android phones i had were Straight Talk)with 5gb data plan...

Casual Listener

Please Help...I've used Spotify for 3yrs now no problem...I used to play full albums on weekends all month with 3gb data plan,never had problem...Bought a Samsung Galaxy Sky(Straight Talk,all Android...

303 Views

0 replies

0 likes

  • 303 Views
  • 0 replies
  • 0 likes

Músicas baixando todos os dias

Minhas músicas já foram baixadas, tenho álbuns inteiros de bandas, porém todo dia fica baixando músicas que já foram baixadas, ontem escutei um álbum que eu já tinha na minha conta, hoje quando fui ouvi uma musica desse mesmo álbum, a musica simplesm...

Newbie

Minhas músicas já foram baixadas, tenho álbuns inteiros de bandas, porém todo dia fica baixando músicas que já foram baixadas, ontem escutei um álbum que eu já tinha na minha conta, hoje quando fui o...

4018 Views

0 replies

28 likes

  • 4018 Views
  • 0 replies
  • 28 likes

How do I remove downloaded songs?

I've downloaded a whole playlist of mine and I want to remove some songs. Will removing the song from the playlist remove the download? Also, is there a way to download songs one by one? Thank you!

Casual Listener

I've downloaded a whole playlist of mine and I want to remove some songs. Will removing the song from the playlist remove the download? Also, is there a way to download songs one by one? Thank you!

ChandlerKimball

Casual Listener

648 Views

1 replies

0 likes

  • 648 Views
  • 1 replies
  • 0 likes

Spotify deleting my songs

It's not the fist time that Spotify deletes my songs. I guess it pics the songs randomly, like half of my downloaded album is still available online, and the other songs is gone(frome the phone's memory,too). It happened before and i did this steps h...

Newbie

It's not the fist time that Spotify deletes my songs. I guess it pics the songs randomly, like half of my downloaded album is still available online, and the other songs is gone(frome the phone's mem...

chandlermcgrane

Casual Listener

540 Views

1 replies

0 likes

  • 540 Views
  • 1 replies
  • 0 likes

Previous/back button for lock screen (Android)

HiDo you know how can I visualize the song i'm listening to on the lock screen?Thanks

Casual Listener

Hi Do you know how can I visualize the song i'm listening to on the lock screen? Thanks

Tom

Community Legend

442 Views

1 replies

0 likes

  • 442 Views
  • 1 replies
  • 0 likes

Account in use somewhere else...

This message occurs afther a few seconds playing... have tried all the advices on "help" . Even changed password, re-innstalled spotify and signed out everywhere... still sthe music stops, and the message above pops up. This is getting rather annoyin...

Newbie

This message occurs afther a few seconds playing... have tried all the advices on "help" . Even changed password, re-innstalled spotify and signed out everywhere... still sthe music stops, and the me...

Tom

Community Legend

380 Views

1 replies

0 likes

  • 380 Views
  • 1 replies
  • 0 likes