Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
387646 Views
545 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Hello,I have problem to log in to android device to my account i even try on IOS ane the result was the same.In website i can log in and i bought premium buy when i try to log in to the device i got problem, i got message that my account doesnt exist...
Hello, I have problem to log in to android device to my account i even try on IOS ane the result was the same. In website i can log in and i bought premium buy when i try to log in to the device i ...
Spotify Star
328 Views
1 replies
0 likes
How do I invite a family member to spotify? If thats possible.... if not is their a referral code they can enter when the install it for the first time
How do I invite a family member to spotify? If thats possible.... if not is their a referral code they can enter when the install it for the first time
Spotify Star
823 Views
5 replies
0 likes
When I move one of my query musics to "Now playing", the item on the list duplicates and freezes on the screen. When I try to move the "duplicate item" back down, the app freezes and crashes.Steps to reproduce:Start playlistClick on the little icon o...
When I move one of my query musics to "Now playing", the item on the list duplicates and freezes on the screen. When I try to move the "duplicate item" back down, the app freezes and crashes. Step...
342 Views
0 replies
0 likes
I entered Spotify and when I play any music, in the notification bar I get the notification of the music played, but it shows me everything in white and I can not see it
I entered Spotify and when I play any music, in the notification bar I get the notification of the music played, but it shows me everything in white and I can not see it
Moderator
611 Views
1 replies
0 likes
Minha internet está ótima, mas o Spotify não abre.
Minha internet está ótima, mas o Spotify não abre.
Moderator
488 Views
1 replies
0 likes
Hello, does anyone know why every song quits playing after about two minutes or so? It's so annoying, especially when I'm working and have to stop just to press play to start the song again. Can someone help me with this problem? I've already uninsta...
Hello, does anyone know why every song quits playing after about two minutes or so? It's so annoying, especially when I'm working and have to stop just to press play to start the song again. Can some...
Newbie
28607 Views
37 replies
14 likes
EDIT: Reinstalling the app fixed the problem (for now). If I encounter this problem again, will update this thread.Hey, I've just tried your android app for the first time today and while it's pretty nice, I've noticed that every time I leave a radio...
EDIT: Reinstalling the app fixed the problem (for now). If I encounter this problem again, will update this thread. Hey, I've just tried your android app for the first time today and while it's pr...
484 Views
0 replies
0 likes
So i used the command "Alexa spotify connect" and when i try to connect on my phone it says "connected to spotify" twice but no it doesnt play music, but when i use my laptop and connect it the same way it works Thanks in advance for any help
So i used the command "Alexa spotify connect" and when i try to connect on my phone it says "connected to spotify" twice but no it doesnt play music, but when i use my laptop and connect it the same ...
495 Views
0 replies
0 likes
The new menus that you see when clicking the three little dots to go to the album page, go to artist page, add to playlist etc are way worse than they were before. Before it was a nice little compact box where you could see everything, now you have t...
The new menus that you see when clicking the three little dots to go to the album page, go to artist page, add to playlist etc are way worse than they were before. Before it was a nice little compact...
Casual Listener
725 Views
5 replies
1 likes
On more than one occasion downloaded music is being removed from my libary, it is there to listen to online but no longer available offline. This has happened several times and most recently caused over 1000 songs to go. I'm using a Samsung Galaxy s6...
On more than one occasion downloaded music is being removed from my libary, it is there to listen to online but no longer available offline. This has happened several times and most recently caused o...
264 Views
0 replies
0 likes
Hey guys,So with the new UI overhaul, I am really enjoying the new features and ways to get to artist radios and pages. On the other hand, there are a few new annoying bugs that have really made the app a lot worse. First off, now when you search for...
Hey guys, So with the new UI overhaul, I am really enjoying the new features and ways to get to artist radios and pages. On the other hand, there are a few new annoying bugs that have really made th...
337 Views
0 replies
0 likes
Hi people, I bought a chromecast few days ago, and I can use it with youtube, soundcloud, and other apps in my android, but when I select the Chromecast as a device from Spotify, the loading screen appears but after a few seconds it just disappear, I...
Hi people, I bought a chromecast few days ago, and I can use it with youtube, soundcloud, and other apps in my android, but when I select the Chromecast as a device from Spotify, the loading screen a...
696 Views
0 replies
1 likes
Und zwar1. Wie kann ich einzelne Lieder aus einer von Spotify gestellten Playlist downloaden? Immer wenn ich auf einen Titel klicke steht da zwar alles andere, nur eben nicht downloaden.2. Kann ich nicht die heruntergeladenen Titel der Playlists auf ...
Und zwar 1. Wie kann ich einzelne Lieder aus einer von Spotify gestellten Playlist downloaden? Immer wenn ich auf einen Titel klicke steht da zwar alles andere, nur eben nicht downloaden. 2. Kann i...
Newbie
15982 Views
2 replies
0 likes
When listening to songs - both streaming and offline (downloaded) - on bluetooth the songs occasionally cut out for a second or so and then resume - they also speed up for a couple seconds and then play normally - there doesn't seem to be a pattern t...
When listening to songs - both streaming and offline (downloaded) - on bluetooth the songs occasionally cut out for a second or so and then resume - they also speed up for a couple seconds and then p...
407 Views
0 replies
0 likes
Hello!Today an spotify update or my device (Samsung Galaxy S7 Edge) was released. Befor the update, everything was finde but now I'm not able to add new songs to any playlist.Does anyone else have this problem and/or knows how to fix it? Greetings!
Hello! Today an spotify update or my device (Samsung Galaxy S7 Edge) was released. Befor the update, everything was finde but now I'm not able to add new songs to any playlist. Does anyone else hav...
Casual Listener
995 Views
6 replies
0 likes
Does Spotify mobile app have a feature to scan local music files on phone? For example, I have songs and playlist within Poweramp. How do I get Spotify mobile app to recognize this Poweramp playlist, and, or the local music files on my phone. Thank y...
Does Spotify mobile app have a feature to scan local music files on phone? For example, I have songs and playlist within Poweramp. How do I get Spotify mobile app to recognize this Poweramp playlist,...
830 Views
0 replies
1 likes
Hi, i have spotify premium on my honor x5.I activated the download function on my song list and spotify starts to download all my songs. After that all songs have this green downloaded button behind them. But if I now restart my phone all the songs h...
Hi, i have spotify premium on my honor x5. I activated the download function on my song list and spotify starts to download all my songs. After that all songs have this green downloaded button behin...
312 Views
0 replies
0 likes
Hello,I Wanted to Change my Subscription from the normal One to Family. I am using Spotify on Android but can t find it in the Options where to Change it.Thanks for your Help!
Hello, I Wanted to Change my Subscription from the normal One to Family. I am using Spotify on Android but can t find it in the Options where to Change it. Thanks for your Help!
Spotify Star
304 Views
1 replies
0 likes
Hi all, Today I have seen that there is the possibility to listen to podcasts on my android device through the spotify app. However, when I go to my "Browse" tab I cannot find the option. What can be happening? Is there any way to get to listen to po...
Hi all, Today I have seen that there is the possibility to listen to podcasts on my android device through the spotify app. However, when I go to my "Browse" tab I cannot find the option. Wh...
377 Views
0 replies
1 likes
There are a few songs that I have downloaded on my phone as local files because they were not on spotify at the time. These songs are now on spotify but some are slightly different and I just want to listen to the spotify version. I deleted all of my...
There are a few songs that I have downloaded on my phone as local files because they were not on spotify at the time. These songs are now on spotify but some are slightly different and I just want to...
248 Views
0 replies
0 likes
