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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118918 Views

27 replies

4 likes

  • 118918 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239926 Views

153 replies

11 likes

Android
autoplay
bluetooth
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  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600899 Views

79 replies

3 likes

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  • 79 replies
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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

493201 Views

581 replies

42 likes

Account
Free
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  • 42 likes

Spotify deleting my songs

It's not the fist time that Spotify deletes my songs. I guess it pics the songs randomly, like half of my downloaded album is still available online, and the other songs is gone(frome the phone's memory,too). It happened before and i did this steps h...

Newbie

It's not the fist time that Spotify deletes my songs. I guess it pics the songs randomly, like half of my downloaded album is still available online, and the other songs is gone(frome the phone's mem...

chandlermcgrane

Casual Listener

541 Views

1 replies

0 likes

  • 541 Views
  • 1 replies
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Previous/back button for lock screen (Android)

HiDo you know how can I visualize the song i'm listening to on the lock screen?Thanks

Casual Listener

Hi Do you know how can I visualize the song i'm listening to on the lock screen? Thanks

Tom

Community Legend

443 Views

1 replies

0 likes

  • 443 Views
  • 1 replies
  • 0 likes

Account in use somewhere else...

This message occurs afther a few seconds playing... have tried all the advices on "help" . Even changed password, re-innstalled spotify and signed out everywhere... still sthe music stops, and the message above pops up. This is getting rather annoyin...

Newbie

This message occurs afther a few seconds playing... have tried all the advices on "help" . Even changed password, re-innstalled spotify and signed out everywhere... still sthe music stops, and the me...

Tom

Community Legend

381 Views

1 replies

0 likes

  • 381 Views
  • 1 replies
  • 0 likes

No Music with headphones

Hey Guys, I actually have a problem with my Sony Xperia Z3 Spotify APP.Spotify is working on Andoroid 6 without Headphones, so there is no problem so far. But even if i connect my phone with my non-wireless headphone (Bose), there is no more sound. T...

Newbie

Hey Guys,   I actually have a problem with my Sony Xperia Z3 Spotify APP. Spotify is working on Andoroid 6 without Headphones, so there is no problem so far. But even if i conn...

480 Views

0 replies

0 likes

  • 480 Views
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No funciona con autoradio Parrot

Spotify no esta funcionando con la aplicacion para autoradio Parrot la seccion de busqueda de artistas cada vez que uno desea un artista y buscar su album sale que no hay nada , y soy usuario premium

Newbie

Spotify no esta funcionando con la aplicacion para autoradio Parrot la seccion de busqueda de artistas cada vez que uno desea un artista y buscar su album sale que no hay nada , y soy usuario premium

ZeroNanaki

Newbie

849 Views

1 replies

2 likes

  • 849 Views
  • 1 replies
  • 2 likes

Phone is controlling ipad

I'm trying to listen to music on my ipad at work. Everytime I start music on the ipad, my samsung s7 starts playing it too. They're not on the same network and they didn't do this a couple of weeks ago.Does anyone know how to stop it? It's really ann...

Newbie

I'm trying to listen to music on my ipad at work. Everytime I start music on the ipad, my samsung s7 starts playing it too. They're not on the same network and they didn't do this a couple of weeks a...

334 Views

0 replies

0 likes

  • 334 Views
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Downloaded songs not showing in library "songs"

I just started Spotify a few weeks ago and I noticed that my downloaded songs are not showing in my library. I downloaded playlists such as Global Top 50 and in my library it showed nothing. After that I tried saving every song individually and it wo...

Casual Listener

I just started Spotify a few weeks ago and I noticed that my downloaded songs are not showing in my library. I downloaded playlists such as Global Top 50 and in my library it showed nothing. After th...

nikuafreak

Casual Listener

896 Views

2 replies

0 likes

  • 896 Views
  • 2 replies
  • 0 likes

Musica si mette in pausa su huawey p9plus

Ciao, qualcuno sa perche' su huawey p9 la musica si mette in pausa a schermo spenti e ad intervalli irregolari, ho gia dato tutte le autorizzazioni per la batteria, mai capitato su altri telefoni, grazie

Newbie

Ciao, qualcuno sa perche' su huawey p9 la musica si mette in pausa a schermo spenti e ad intervalli irregolari, ho gia dato tutte le autorizzazioni per la batteria, mai capitato su altri telefoni, gr...

769 Views

0 replies

0 likes

  • 769 Views
  • 0 replies
  • 0 likes

Can't save to SD card

Hi, I'm currently use a Samsung Galaxy S7. I'm having troubles saving my data to my external storage instead of my internal storage. I've searched for it and I know that there are solutions given by spotify here https://support.spotify.com/is/using_s...

Newbie

Hi,   I'm currently use a Samsung Galaxy S7. I'm having troubles saving my data to my external storage instead of my internal storage.   I've searched for it and I know that there are s...

MattSuda

Spotify Star

1101 Views

1 replies

0 likes

  • 1101 Views
  • 1 replies
  • 0 likes

Spotify app minimizes instantly - Moto Z Play - LineageOS - 7.1.1

I've installed LineageOS on my Moto Z Play with Nougat 7.1.1Spotify worked for half a day without any problems. But then it crashes instantly after start. Sometimes I can see the dialog to decide wether to log in or create an account. But never come ...

Newbie

I've installed LineageOS on my Moto Z Play with Nougat 7.1.1 Spotify worked for half a day without any problems. But then it crashes instantly after start. Sometimes I can see the dialog to decide w...

470 Views

0 replies

0 likes

  • 470 Views
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  • 0 likes

Notification at top of my samsung

Hi all, My spotify notification at the top of my samsung A5 wont go away. I used to just swipe it and it went when I had finished listening but this is not happening now. This means that it keeps playing when in my pocket and also whenever I listen t...

Newbie

Hi all,   My  spotify notification at the top of my samsung A5 wont go away. I used to just swipe it and it went when I had finished listening but this is not happening now.   This...

395 Views

0 replies

0 likes

  • 395 Views
  • 0 replies
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Start Playlist about widget button in my home screen

Hello,I would like to start playing a special playlist with a widget button in my home screen of my smartphone. Can you help me please?

Newbie

Hello, I would like to start playing a special playlist with a widget button in my home screen of my smartphone. Can you help me please? 😀

376 Views

0 replies

0 likes

  • 376 Views
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Spotify app randomly disconnecting when not used, making me lose my synced playlists

Hello, I have a rooted LG G3 (LG-D855) using CyanogenMod version 12.1-20151026-NIGHTLY-d855, and used to live in France where I had no issues at all with spotify on my phone. But since I came to New Zealand 4 months ago (and had to change my payment ...

Casual Listener

Hello,   I have a rooted LG G3 (LG-D855) using CyanogenMod version 12.1-20151026-NIGHTLY-d855, and used to live in France where I had no issues at all with spotify on my phone. But since I cam...

442 Views

0 replies

0 likes

  • 442 Views
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Bug when music started

Hello, SpotifyI have a Galaxy Note 4, official Google Play App. This newtest version have one critical bug. When i want song, click music dont play. Stay in 0:00 and nothing after i click pause/play again bugs still here.. When a click to music line....

Newbie

Hello, Spotify I have a Galaxy Note 4, official Google Play App. This newtest version have one critical bug. When i want song, click music dont play. Stay in 0:00 and nothing after i click pause/pla...

344 Views

0 replies

0 likes

  • 344 Views
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Unable to control volume when Android screen off/locked

Until recently I was able to control Spotify Connect volume from my phone (Chromecast Audio) but this no longer works. I have to unlock the phone and enter the Spotify app in order to control volume!Is this a bug? Will this feature be returning?

Regular

Until recently I was able to control Spotify Connect volume from my phone (Chromecast Audio) but this no longer works. I have to unlock the phone and enter the Spotify app in order to control volume!...

cericthered

Casual Listener

3031 Views

5 replies

3 likes

  • 3031 Views
  • 5 replies
  • 3 likes

Spotify stops playing in desktop/laptop and starts in my android device

Hello there.I use my Spotify account in 3 devices, desktop (home); laptop (work), both Windows, and my cellphone (Galaxy S7 Edge). Never had this problem before with my old LG G3.And just as the title says, while I'm listening something during at wor...

Newbie

Hello there. I use my Spotify account in 3 devices, desktop (home); laptop (work), both Windows, and my cellphone (Galaxy S7 Edge). Never had this problem before with my old LG G3. And just as the ...

458 Views

0 replies

1 likes

  • 458 Views
  • 0 replies
  • 1 likes

Superuser Contribution Strange songs appearing on my play list

Something really weird is happening. I suspect its when I go to a certain same location, but haven't verified. I suddenly have a strange song of artist that I did not choose or a song I would never listen to (it's vietamese, not that i have anything ...

Newbie

Something really weird is happening. I suspect its when I go to a certain same location, but haven't verified. I suddenly have a strange song of artist that I did not choose or a song I would never l...

Leonardo

Roadie

3183 Views

1 replies

0 likes

  • 3183 Views
  • 1 replies
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Superuser Contribution I cant download any song

I can't download any, songThe spotify app download the first 3 songs and it just stuck in one song it just doesn't move

Newbie

I can't download any, song The spotify app download the first 3 songs and it just stuck in one song it just doesn't move

Leonardo

Roadie

422 Views

1 replies

0 likes

  • 422 Views
  • 1 replies
  • 0 likes

Device Available Issues

Is anyone else having issues with the newest spotify updating seeing all the devices available? In the past, I have been able to see the other devices that are logged on. Now, is there distance limitation for devices outside a certain range? You used...

Newbie

Is anyone else having issues with the newest spotify updating seeing all the devices available? In the past, I have been able to see the other devices that are logged on. Now, is there distance limit...

kirashi

Community Legend

3031 Views

2 replies

0 likes

  • 3031 Views
  • 2 replies
  • 0 likes