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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

381095 Views

541 replies

34 likes

Account
Free
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7752 Views

0 replies

7 likes

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Any smartphone can connect to my Play Station 4 and change the songs

Hi all!! Im a Play Station 4 user that is using Spotify. Sometimes when I play and listen Spotify, (just guessing) my brother is able to connect via Spotify Mobile (android) to my PS4 and change the songs and I don´t know how to block him. Is there a...

Newbie

Hi all!!   Im a Play Station 4 user that is using Spotify.   Sometimes when I play and listen Spotify, (just guessing) my brother is able to connect via Spotify Mobile (android) to my P...

219 Views

0 replies

0 likes

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Spotify Premium

Spotify Premium won't let me sign up. When I put my card number in it says to enter the expiration date. The expiration date is entered and correct.

Newbie

Spotify Premium won't let me sign up. When I put my card number in it says to enter the expiration date. The expiration date is entered and correct.

Joe

Community Legend

427 Views

2 replies

0 likes

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Downloads Dissapearing

Paid for Premium so I could download music onto my phone to use while I was camping. However 2 days in to my trip and spotify logged me out and then deleted all music I had downloaded to my phone. This has now happened 3 seperate times and am getting...

Newbie

Paid for Premium so I could download music onto my phone to use while I was camping. However 2 days in to my trip and spotify logged me out and then deleted all music I had downloaded to my phone. Th...

user-removed

Not applicable

348 Views

1 replies

0 likes

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  • 1 replies
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Radio Mode and AutoPlay not working

Every time I am listening to the radio mod or in autoplay after 3 or 4 songs it stops playing even though the play button is still active.Is there any way around it? as it is very frustrating having to click to pause and then play again every 4 songs...

Newbie

Every time I am listening to the radio mod or in autoplay after 3 or 4 songs it stops playing even though the play button is still active. Is there any way around it? as it is very frustrating hav...

551 Views

0 replies

0 likes

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removing all downloads

this is just a bug report i guessi am only using spotify on my computer and on my phonei downloaded my music only to my phone and since i want it in extreme quality and my wifi isnt the best it took several days to download the 3000 songsnow after sw...

Music Fan

this is just a bug report i guess i am only using spotify on my computer and on my phone i downloaded my music only to my phone and since i want it in extreme quality and my wifi isnt the best it...

MartinStoichkov

Community Legend

344 Views

1 replies

0 likes

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  • 1 replies
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Trouble queuing songs. Wont work.

I want to queue songs, but it wont work. I put it in queue but it still wont play. Bit when i play that specifc song, the song itself work. What do i do? I have updated, install and reinstalled. Logged in and logged out. Restart my phone.. Etc.

Newbie

I want to queue songs, but it wont work. I put it in queue but it still wont play. Bit when i play that specifc song, the song itself work. What do i do? I have updated, install and reinstalled. Logg...

MartinStoichkov

Community Legend

258 Views

1 replies

0 likes

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Solved!! Downloaded songs on free account.

I have a free account on Spotify. My saved songs show as downloaded songs and do occupy space on my phone. But I can't play them offline. Is it a problem or does it not matter if I delete the "downloaded"?

Casual Listener

I have a free account on Spotify. My saved songs show as downloaded songs and do occupy space on my phone. But I can't play them offline. Is it a problem or does it not matter if I delete the "downlo...

MattSuda

Spotify Star

647 Views

5 replies

0 likes

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Premium Account 2500 Offline Songs gone

Toll now i have my premium Account 4-5 years, iam now on vacation and all of sudden all my offline songs are gone. Playlists are still available and iam able to download all songs again.The green arrow disappeared, the playlist aren't even shown as s...

Casual Listener

Toll now i have my premium Account 4-5 years, iam now on vacation and all of sudden all my offline songs are gone. Playlists are still available and iam able to download all songs again. The green a...

302 Views

0 replies

0 likes

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AUX cable issue and earphones plugin.

So this is the thing, when I have an aux cable plugged to my phone and listening to music in the car for example, the music keeps pausing and the headphone symbol blinks for just a second and the music stops. You have to press play again for it to re...

Newbie

So this is the thing, when I have an aux cable plugged to my phone and listening to music in the car for example, the music keeps pausing and the headphone symbol blinks for just a second and the mus...

itu_

Community Legend

6932 Views

1 replies

1 likes

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Removing Recommend Tracks/Suggestions

Hi, Name Yaygen After dealing with the Spotify Free I decided it's time to get Premium so as of today I did. And enjoying it! I have over 100 playlist and such and working on another however... How do you disable the recommended track or suggested tr...

Newbie

Hi, Name Yaygen After dealing with the Spotify Free I decided it's time to get Premium so as of today I did. And enjoying it! I have over 100 playlist and such and working on another however... How d...

itu_

Community Legend

331 Views

1 replies

0 likes

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Superuser Contribution Getting music Spotify don't have on to phone and listen to it

The problem is that I have added a song to a playlist and downloaded it on my phone (worked three times before) but it will not download it so I can listen to it. Why don't they make local files on phones so you don't have listen form to places

Newbie

The problem is that I have added a song to a playlist and downloaded it on my phone (worked three times before) but it will not download it so I can listen to it.   Why don't they make local f...

Maria_B

Moderator

268 Views

1 replies

0 likes

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Spotify shuffle

While using spotify my shuffle will not work. If I hit shuffle play it just goes to the first song and will play music like it's not on shuffle.

Casual Listener

While using spotify my shuffle will not work. If I hit shuffle play it just goes to the first song and will play music like it's not on shuffle.

MattSuda

Spotify Star

1013 Views

9 replies

1 likes

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Superuser Contribution Mi musica esta acelerada

Mi musica se escucha muy acelerada, casi como si fuera de esas ediciones "versión alvin y las ardillas".No se a que se deba, de pronto lo inicie y ya se escuchaba así.

Newbie

Mi musica se escucha muy acelerada, casi como si fuera de esas ediciones "versión alvin y las ardillas". No se a que se deba, de pronto lo inicie y ya se escuchaba así.

Maria_B

Moderator

5463 Views

1 replies

0 likes

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Superuser Contribution Spotify on Android: it keep starting and starting alone

Hi, since some days ago Spotify on my Android keeps starting alone.Do you have any idea of how to solve that?Thx

Casual Listener

Hi, since some days ago Spotify on my Android keeps starting alone. Do you have any idea of how to solve that? Thx

Maria_B

Moderator

333 Views

1 replies

0 likes

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Superuser Contribution Android App strart playing the same song when I'm using the Mac App

Hello Good Afternoon, recently I have had alot of problems with the Spotify app (Android), I'm listening my music on my Mac (spotify App, no web) and It randomly stops playing on the Mac and it starts on the phone... I belive that it has something to...

Newbie

Hello Good Afternoon, recently I have had alot of problems with the Spotify app (Android), I'm listening my music on my Mac (spotify App, no web) and It randomly stops playing on the Mac and it start...

Maria_B

Moderator

369 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Downloaded songs not playing and songs need to be manually changed after one ends

Within the last couple days, Spotify has not allowed me to play any of my downloaded songs even though they show as downloaded. Also even though I have Auto play and Gapless Playback enabled, songs require me to manually skip or change to continue to...

Newbie

Within the last couple days, Spotify has not allowed me to play any of my downloaded songs even though they show as downloaded. Also even though I have Auto play and Gapless Playback enabled, songs r...

Maria_B

Moderator

1464 Views

1 replies

0 likes

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**bleep**ing Spotify, **bleep**ing support

Erstellt endlich einen richtigen Support den man kontaktieren kann und der einem beim Lösen der Probleme hilft. Das Problem liegt bestimmt nicht an meinem Gerät! Was eine blöde Ausrede! Das Problem ist sehr umfassend und lässt sich nicht eben ersuche...

Newbie

Erstellt endlich einen richtigen Support den man kontaktieren kann und der einem beim Lösen der Probleme hilft. Das Problem liegt bestimmt nicht an meinem Gerät! Was eine blöde Ausrede! Das Problem i...

MattSuda

Spotify Star

334 Views

1 replies

0 likes

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Cannot connect to Yamaha WX030

If I startet Spotify (from Android or Windows) I see my Speaker in the devicelist. If I try to connect them I see the message "connecting". After about 30 seconds this operation stops without any message and no connection.I've updated the Speaker to ...

Casual Listener

If I startet Spotify (from Android or Windows) I see my Speaker in the devicelist. If I try to connect them I see the message "connecting". After about 30 seconds this operation stops without any mes...

MEA707

Casual Listener

1844 Views

3 replies

2 likes

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Play store download problem

First of all, I want to install Spotify download key is installed in the normal way after 100% and loading ... says. And then there's no Enough storage space the application cannot be installed because you get the error. But all the other application...

Casual Listener

First of all, I want to install Spotify download key is installed in the normal way after 100% and loading ... says. And then there's no Enough storage space the application cannot be installed becau...

308 Views

0 replies

0 likes

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Spotity not working with Pioneer car stereo head unit

Since Tuesday night my spotify does not work on my pioneer head unit over USB. It wont work in offline or online mode. I am a premium subscriber. Phone: moto x android version: 4.4.2spotify version: 8.2.0.788pioneer head unit: MVH-X390BT I called Pio...

Newbie

Since Tuesday night my spotify does not work on my pioneer head unit over USB. It wont work in offline or online mode. I am a premium subscriber.   Phone: moto x  android version: 4.4.2 ...

1035 Views

0 replies

2 likes

  • 1035 Views
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  • 2 likes