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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375718 Views

541 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7537 Views

0 replies

7 likes

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Last update 8.3.0.681 cause problems while hearing music on a bluetooth headset

Hello,I experienced problems while listen to either downloaded or streaming songs on my Bluetooth headset Bose QC35.There's a lot of interference, the music stops and continue faster, then stop again, and that happens a lot,it's impossible to hear a ...

Newbie

Hello, I experienced problems while listen to either downloaded or streaming songs on my Bluetooth headset Bose QC35. There's a lot of interference, the music stops and continue faster, then stop a...

358 Views

0 replies

0 likes

  • 358 Views
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Lyrics on Android

Does the viewing of the lyrics while listening to the song apply to Android users?

Newbie

Does the viewing of the lyrics while listening to the song apply to Android users?

399 Views

0 replies

0 likes

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Superuser Contribution Se elimina la música.

Hola a toda la comunidad de Spotify.Vengo a escrbir esto por que necesito de su ayuda.Lleva 3 veces que se elimina el modo offline en las playlist que tenia descargada. Me salen sin la marca de "descargadas" pero aún asi me sigue marcando el uso de l...

Newbie

Hola a toda la comunidad de Spotify. Vengo a escrbir esto por que necesito de su ayuda. Lleva 3 veces que se elimina el modo offline en las playlist que tenia descargada. Me salen sin la marca de...

MonicaM_Bogota

Roadie

325 Views

1 replies

0 likes

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Superuser Contribution some songs disappeared from my library?

hello, as of this morning, i cannot see some songs in my library, for example if i saved a whole album, not all songs show up in my list but 2 of them. but when i click on the ones that dont show up they look like they are saved so they should show u...

Newbie

hello, as of this morning, i cannot see some songs in my library, for example if i saved a whole album, not all songs show up in my list but 2 of them. but when i click on the ones that dont show up ...

MonicaM_Bogota

Roadie

367 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Androit Auto

Habe android auto installiert und sehe auch den button im Display meines radios erst hat es funktioniert jetzt bekomme ich eine Fehlermeldung das spotifey nicht funktioniert aber auf meinem smartphohne spielt es denke die verbindubzum radio funktioni...

Newbie

Habe android auto installiert und sehe auch den button im Display meines radios erst hat es funktioniert jetzt bekomme ich eine Fehlermeldung das spotifey nicht funktioniert aber auf meinem smartphoh...

Vjtito2008

Newbie

549 Views

1 replies

0 likes

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Songs are being randomly deleted from playlists?

Hey, so as of 30 minutes ago, over half of my songs in a playlist were randomly deteled and I know this for a fact because there were 49 songs in that playlist, but now theres only 20. What the heck happened and is there anyway to get them back? And ...

Newbie

Hey, so as of 30 minutes ago, over half of my songs in a playlist were randomly deteled and I know this for a fact because there were 49 songs in that playlist, but now theres only 20. What the heck ...

506 Views

0 replies

2 likes

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  • 2 likes

Spotify lock screen

Hi, i have a Huawei Mate9 and i cant control spotify at the lock screen, HELP!

Newbie

Hi, i have a Huawei Mate9 and i cant control spotify at the lock screen, HELP!

394 Views

0 replies

0 likes

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playlist keeps re-downloading

My playlist keeps re-downloading every time I open up Spotify on my phone. What's weirder is that not all of the song are there on my phone, but they are on the desktop. Everytime it re-downloads, the missing songs appear, but then a few seconds late...

Visitor

My playlist keeps re-downloading every time I open up Spotify on my phone. What's weirder is that not all of the song are there on my phone, but they are on the desktop. Everytime it re-downloads, th...

286 Views

0 replies

0 likes

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Others can't view my playlist

Me and a friend were sharing playlists, but when she found mine, it was simply the name of the first song in the playlist, and that song. I've set it to private then back to public, made it collaborative, signed out and signed back in, and even remov...

Casual Listener

Me and a friend were sharing playlists, but when she found mine, it was simply the name of the first song in the playlist, and that song. I've set it to private then back to public, made it collabora...

286 Views

0 replies

0 likes

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Premium

I downloaded spotify on my new phone and every time I go to download my play list it it tells me I'm not a premium member

Casual Listener

I downloaded spotify on my new phone and every time I go to download my play list it it tells me I'm not a premium member

kejt_

Community Legend

630 Views

5 replies

0 likes

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Solved!! Device registers multiple times

Hello,I've got Spotify Premium and my Android Phone (Oneplus X, up to date) registers itself multiple times in a week. Because of this, it is not possible to download/store the songs on other devices or the device itself, because the cap of 3 registe...

Newbie

Hello, I've got Spotify Premium and my Android Phone (Oneplus X, up to date) registers itself multiple times in a week. Because of this, it is not possible to download/store the songs on other dev...

Joe

Community Legend

586 Views

1 replies

0 likes

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Queue on Android

Hi everyone! When using the Spotify app on my Android, if I go to add a new album to the queue, the new album starts from the next track, and then once the newly added album's finished, it carries on playing the original album in the queue. Is there ...

Regular

Hi everyone!   When using the Spotify app on my Android, if I go to add a new album to the queue, the new album starts from the next track, and then once the newly added album's finished, it c...

Joe

Community Legend

994 Views

6 replies

0 likes

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  • 6 replies
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Playing songs offline

Hi, I know this has been mentioned a thousand times and I've read so many posts but nothing is working and it's so frustrating, I'm on the verge of cancelling my premium subscription. 75% of the downloaded songs won't play offline despite having the ...

Regular

Hi, I know this has been mentioned a thousand times and I've read so many posts but nothing is working and it's so frustrating, I'm on the verge of cancelling my premium subscription. 75% of the down...

Cheesetroll86

Regular

829 Views

6 replies

0 likes

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Solved!! Can't Uninstall Spotify App on Android

Hey all. I was using Spotify for a while. I decided to uninstall Spotify app from my Sony XA Ultra device but I can't. I tried to unistall on the Play Store, clicked uninstall button but it didn't completely uninstall from my device. I can only enabl...

Regular

Hey all. I was using Spotify for a while. I decided to uninstall Spotify app from my Sony XA Ultra device but I can't. I tried to unistall on the Play Store, clicked uninstall button but it didn't co...

imactavishi

Regular

55137 Views

11 replies

1 likes

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Superuser Contribution Nothing will load when i connect to the internet

I have a premium account and have some play lists for ofline use, these work fine but when i connect spotify to the internet absolutly nothing will load! I have deleted and re installed spotify restarted my phone but nothing seems to help! What could...

Newbie

I have a premium account and have some play lists for ofline use, these work fine but when i connect spotify to the internet absolutly nothing will load! I have deleted and re installed spotify resta...

antonjw

Regular

1274 Views

2 replies

2 likes

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Skip song in German Google Assistant does not work

In the english version of Google Assistant on Android you can easily say "Skip song" while playing something on spotfy and it will work as expected. When you try "next song" or the german equivalent "nöchstes Lied" in the German Version of Google Ass...

Roadie

In the english version of Google Assistant on Android you can easily say "Skip song" while playing something on spotfy and it will work as expected. When you try "next song" or the german equivalent ...

746 Views

0 replies

1 likes

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after restarting phone, saved songs are gone

Hi,I store my Spotify Data on the SD card. After restarting the phone spotify cant find the location on the sd card anymore and uses the local storage. Therfore all my downloaded songs are gone. I also tried to backup the "storage" folder and copy it...

Casual Listener

Hi, I store my Spotify Data on the SD card. After restarting the phone spotify cant find the location on the sd card anymore and uses the local storage. Therfore all my downloaded songs are gone. ...

samhee

Casual Listener

584 Views

2 replies

0 likes

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OK Google / Speech control does not find playlist [German]

Hello everybody,I'm sure this question has been asked before but I'm not able to find it, so here I am with my question:I'm using Android Car (german) and would like to play my playlists using ok google command. Playing artists and songs works great ...

Newbie

Hello everybody, I'm sure this question has been asked before but I'm not able to find it, so here I am with my question: I'm using Android Car (german) and would like to play my playlists using ok...

402 Views

0 replies

0 likes

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Solved!! Phone restarts when I use spotify

Hello, I have this problem where my phone (samsung galaxy A5 2017) constantly crashes and restarts as soon as I start using spotify. This started after today's update. My accounts still works on my laptop though. Hoping for a quick solution

Casual Listener

Hello,  I have this problem where my phone (samsung galaxy A5 2017) constantly crashes and restarts as soon as I start using spotify. This started after today's update. My accounts still works ...

Joe

Community Legend

7297 Views

3 replies

0 likes

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Musik löscht sich immer

Zwischendurch wenn ich in meine playlist schaue dann sind alle Lieder gelöscht.Obwohl ich runterladen auf an habe ist dieses obwohl ich das nicht berührt habe wieder im Aus Modus aus welchem Grund ist das so?!?!?

Newbie

Zwischendurch wenn ich in meine playlist schaue dann sind alle Lieder gelöscht. Obwohl ich runterladen auf an habe ist dieses obwohl ich das nicht berührt habe wieder im Aus Modus aus welchem Grund ...

572 Views

0 replies

1 likes

  • 572 Views
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  • 1 likes