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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387207 Views

545 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8037 Views

0 replies

7 likes

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Unable to send music to a specific user

Today when I launched Spotify on my Windows desktop, I find that I am unable to "share" music (songs, albums playlists) with specific Spotify users. Before, I was able to "send to" and select users, now the only option is to "Share with followers." I...

Newbie

Today when I launched Spotify on my Windows desktop, I find that I am unable to "share" music (songs, albums playlists) with specific Spotify users. Before, I was able to "send to" and select users, ...

user-removed

Not applicable

3124 Views

16 replies

14 likes

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spotify tells me im offline

Well ive been using spotify for a long time and i just upgraded to premium again after a break but now spotify tells me im offline when im not on wifi. Ive tried to delete cache and saved data, reinstalling the app and restarting my device, but im st...

Newbie

Well ive been using spotify for a long time and i just upgraded to premium again after a break but now spotify tells me im offline when im not on wifi. Ive tried to delete cache and saved data, reins...

Obbuer

Newbie

520 Views

1 replies

0 likes

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Music time in control bar

Why Android doesn't display the time of the music in the control bar?

Regular

Why Android doesn't display the time of the music in the control bar?

MartinStoichkov

Community Legend

378 Views

1 replies

0 likes

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Wi-Fi or nothing..

Noticed a couple of weeks ago that when I'm on a mobile network I just get "No internet connection available" even though I know it is.I checked other threads and the only "solution" seems to be the ipv4(?)/ipv6 stuff, I checked and I have the right ...

Newbie

Noticed a couple of weeks ago that when I'm on a mobile network I just get "No internet connection available" even though I know it is. I checked other threads and the only "solution" seems to be th...

345 Views

0 replies

0 likes

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my downloaded albums disapear sometimes and i have to download it again.

i have to redownload my songs/albums often. so i cant hear them when i am not online, i am very mad about that becouse my internet connection is often very bad.

Newbie

i have to redownload my songs/albums often. so i cant hear them when i am not online, i am very mad about that becouse my internet connection is often very bad.

258 Views

0 replies

0 likes

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Canción equivocada en mi perfil de artista

Saludos, quiero saber como puedo remover esta cancion de mi perfil de artista de spotify ya que es de otro artista que se esta beneficiando practicamente de mi y no se como remover esa cancion ya que no es mia ni conozco a la persona.Este es mi spoti...

Newbie

Saludos, quiero saber como puedo remover esta cancion de mi perfil de artista de spotify ya que es de otro artista que se esta beneficiando practicamente de mi y no se como remover esa cancion ya que...

862 Views

0 replies

0 likes

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Last update 8.3.0.681 cause problems while hearing music on a bluetooth headset

Hello,I experienced problems while listen to either downloaded or streaming songs on my Bluetooth headset Bose QC35.There's a lot of interference, the music stops and continue faster, then stop again, and that happens a lot,it's impossible to hear a ...

Newbie

Hello, I experienced problems while listen to either downloaded or streaming songs on my Bluetooth headset Bose QC35. There's a lot of interference, the music stops and continue faster, then stop a...

372 Views

0 replies

0 likes

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Lyrics on Android

Does the viewing of the lyrics while listening to the song apply to Android users?

Newbie

Does the viewing of the lyrics while listening to the song apply to Android users?

416 Views

0 replies

0 likes

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Superuser Contribution Se elimina la música.

Hola a toda la comunidad de Spotify.Vengo a escrbir esto por que necesito de su ayuda.Lleva 3 veces que se elimina el modo offline en las playlist que tenia descargada. Me salen sin la marca de "descargadas" pero aún asi me sigue marcando el uso de l...

Newbie

Hola a toda la comunidad de Spotify. Vengo a escrbir esto por que necesito de su ayuda. Lleva 3 veces que se elimina el modo offline en las playlist que tenia descargada. Me salen sin la marca de...

MonicaM_Bogota

Roadie

331 Views

1 replies

0 likes

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Superuser Contribution some songs disappeared from my library?

hello, as of this morning, i cannot see some songs in my library, for example if i saved a whole album, not all songs show up in my list but 2 of them. but when i click on the ones that dont show up they look like they are saved so they should show u...

Newbie

hello, as of this morning, i cannot see some songs in my library, for example if i saved a whole album, not all songs show up in my list but 2 of them. but when i click on the ones that dont show up ...

MonicaM_Bogota

Roadie

374 Views

1 replies

0 likes

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Androit Auto

Habe android auto installiert und sehe auch den button im Display meines radios erst hat es funktioniert jetzt bekomme ich eine Fehlermeldung das spotifey nicht funktioniert aber auf meinem smartphohne spielt es denke die verbindubzum radio funktioni...

Newbie

Habe android auto installiert und sehe auch den button im Display meines radios erst hat es funktioniert jetzt bekomme ich eine Fehlermeldung das spotifey nicht funktioniert aber auf meinem smartphoh...

Vjtito2008

Newbie

563 Views

1 replies

0 likes

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Songs are being randomly deleted from playlists?

Hey, so as of 30 minutes ago, over half of my songs in a playlist were randomly deteled and I know this for a fact because there were 49 songs in that playlist, but now theres only 20. What the heck happened and is there anyway to get them back? And ...

Newbie

Hey, so as of 30 minutes ago, over half of my songs in a playlist were randomly deteled and I know this for a fact because there were 49 songs in that playlist, but now theres only 20. What the heck ...

518 Views

0 replies

2 likes

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Spotify lock screen

Hi, i have a Huawei Mate9 and i cant control spotify at the lock screen, HELP!

Newbie

Hi, i have a Huawei Mate9 and i cant control spotify at the lock screen, HELP!

400 Views

0 replies

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playlist keeps re-downloading

My playlist keeps re-downloading every time I open up Spotify on my phone. What's weirder is that not all of the song are there on my phone, but they are on the desktop. Everytime it re-downloads, the missing songs appear, but then a few seconds late...

Visitor

My playlist keeps re-downloading every time I open up Spotify on my phone. What's weirder is that not all of the song are there on my phone, but they are on the desktop. Everytime it re-downloads, th...

291 Views

0 replies

0 likes

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Others can't view my playlist

Me and a friend were sharing playlists, but when she found mine, it was simply the name of the first song in the playlist, and that song. I've set it to private then back to public, made it collaborative, signed out and signed back in, and even remov...

Casual Listener

Me and a friend were sharing playlists, but when she found mine, it was simply the name of the first song in the playlist, and that song. I've set it to private then back to public, made it collabora...

292 Views

0 replies

0 likes

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Premium

I downloaded spotify on my new phone and every time I go to download my play list it it tells me I'm not a premium member

Casual Listener

I downloaded spotify on my new phone and every time I go to download my play list it it tells me I'm not a premium member

kejt_

Community Legend

703 Views

5 replies

0 likes

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Solved!! Device registers multiple times

Hello,I've got Spotify Premium and my Android Phone (Oneplus X, up to date) registers itself multiple times in a week. Because of this, it is not possible to download/store the songs on other devices or the device itself, because the cap of 3 registe...

Newbie

Hello, I've got Spotify Premium and my Android Phone (Oneplus X, up to date) registers itself multiple times in a week. Because of this, it is not possible to download/store the songs on other dev...

Joe

Community Legend

599 Views

1 replies

0 likes

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Queue on Android

Hi everyone! When using the Spotify app on my Android, if I go to add a new album to the queue, the new album starts from the next track, and then once the newly added album's finished, it carries on playing the original album in the queue. Is there ...

Regular

Hi everyone!   When using the Spotify app on my Android, if I go to add a new album to the queue, the new album starts from the next track, and then once the newly added album's finished, it c...

Joe

Community Legend

1028 Views

6 replies

0 likes

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Playing songs offline

Hi, I know this has been mentioned a thousand times and I've read so many posts but nothing is working and it's so frustrating, I'm on the verge of cancelling my premium subscription. 75% of the downloaded songs won't play offline despite having the ...

Regular

Hi, I know this has been mentioned a thousand times and I've read so many posts but nothing is working and it's so frustrating, I'm on the verge of cancelling my premium subscription. 75% of the down...

Cheesetroll86

Regular

887 Views

6 replies

0 likes

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Solved!! Can't Uninstall Spotify App on Android

Hey all. I was using Spotify for a while. I decided to uninstall Spotify app from my Sony XA Ultra device but I can't. I tried to unistall on the Play Store, clicked uninstall button but it didn't completely uninstall from my device. I can only enabl...

Regular

Hey all. I was using Spotify for a while. I decided to uninstall Spotify app from my Sony XA Ultra device but I can't. I tried to unistall on the Play Store, clicked uninstall button but it didn't co...

imactavishi

Regular

55313 Views

11 replies

1 likes

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  • 1 likes