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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118630 Views

27 replies

4 likes

  • 118630 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239202 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239202 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600077 Views

79 replies

3 likes

  • 600077 Views
  • 79 replies
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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492649 Views

581 replies

42 likes

Account
Free
  • 492649 Views
  • 581 replies
  • 42 likes

My spotify won't play songs

It keeps saying I need premium in order to shuffle play. **bleep**?

Newbie

It keeps saying I need premium in order to shuffle play. **bleep**?

389 Views

0 replies

0 likes

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Artist Page Shuffle omits old albums, plays Popular 10 too often

I have a question. Does shuffle have a heavier bias toward more popular songs? Or am I just imagining it? I often put Regina Spektor's page on "Shuffle All". It seems like the tracks I get most are the more 'mainstream' or the albums' flagship songs....

Regular

I have a question. Does shuffle have a heavier bias toward more popular songs? Or am I just imagining it?   I often put Regina Spektor's page on "Shuffle All". It seems like the tracks I get m...

519 Views

0 replies

0 likes

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Stop Playing music of last album of Drake(?)

Hi, well i dont if im the only one, maybe it happens with other songs to you, but in my case is with Drake, i want to hear his last album and it starts play the songs good and then stop and all spotify frozen. Im premium, in my computer the same with...

Newbie

Hi, well i dont if im the only one, maybe it happens with other songs to you, but in my case is with Drake, i want to hear his last album and it starts play the songs good and then stop and all spoti...

826 Views

0 replies

1 likes

  • 826 Views
  • 0 replies
  • 1 likes

Not working

When i start the app it always signs me out,and makes me redowload my muisic, and a few minutes later it happens again.

Newbie

When i start the app it always signs me out,and makes me redowload my muisic, and a few minutes later it happens again.

344 Views

0 replies

0 likes

  • 344 Views
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Shuffle Trouble

Not sure if this is due to the size of my playlist (Current 2,773) It tends to stick to the top of the list. I found that sometimes it will be a bit more diverse if I choose a song further down the list bit maybe one out of three times. Anything I ca...

Newbie

Not sure if this is due to the size of my playlist (Current 2,773)  It tends to stick to the top of the list. I found that sometimes it will be a bit more diverse if I choose a song further down...

453 Views

0 replies

0 likes

  • 453 Views
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Superuser Contribution Deleted songs

Spotify deleted 400 of my 500 songs in 'songs'How can I get back my songs without search for everyone new?Please help. Thx.

Newbie

Spotify deleted 400 of my 500 songs in 'songs' How can I get back my songs without search for everyone new? Please help.   Thx.

user-removed

Not applicable

462 Views

1 replies

0 likes

  • 462 Views
  • 1 replies
  • 0 likes

Picture on Profile

I have a Samsung j7 prime android 6.0.1 I can not enable the album cover on the lock screen as the background photo. Please solve my problem. Only the player stays, but nothing from the album as wallpaper.

Casual Listener

I have a Samsung j7 prime android 6.0.1 I can not enable the album cover on the lock screen as the background photo. Please solve my problem. Only the player stays, but nothing from the album as wall...

CryticalAce

Spotify Star

703 Views

3 replies

0 likes

  • 703 Views
  • 3 replies
  • 0 likes

Superuser Contribution Android 7.1.1 Recommended Song list refreshes when I add song

Hello guysI have a One Plus 3T with Android 7.1.1 and when I want to add a number to my Saved Numbers with the Add shortcut in Recommend Numbers, the whole list refreshes with new music. I think that I just discovered a bug. Can anyone help me?

Casual Listener

Hello guys I have a One Plus 3T with Android 7.1.1 and when I want to add a number to my Saved Numbers with the Add shortcut in Recommend Numbers, the whole list refreshes with new music. I think th...

user-removed

Not applicable

429 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Musicas com Estalos

Alguem com problemas na reprodução de músicas, pois o meu no momento se encontra com uns estalos enquanto a musica toca.Aconteceu isso depois que atualizou para última versão.Alguem com solução??

Regular

Alguem com problemas na reprodução de músicas, pois o meu no momento se encontra com uns estalos enquanto a musica toca. Aconteceu isso depois que atualizou para última versão. Alguem com solução??

649 Views

0 replies

1 likes

  • 649 Views
  • 0 replies
  • 1 likes

Superuser Contribution Playlists/albums don't play the songs on the playlist/album selected.

When I attempt to play a playlist or album one or a couple of the songs will play correctly, then all when the next song should play it jumps randomly to a different playlist, album, or genre completely. I have uninstalled and reinstalled the app, re...

Newbie

When I attempt to play a playlist or album one or a couple of the songs will play correctly, then all when the next song should play it jumps randomly to a different playlist, album, or genre complet...

user-removed

Not applicable

562 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Updated App now.not connect at all

I have updated spotify app on my samsung galaxy and now it doesnet connect at all....i have uninstalled the app and reinstalled it....turned phone on and off....still no luck....please help!

Casual Listener

I have updated spotify app on my samsung galaxy and now it doesnet connect at all....i have uninstalled the app and reinstalled it....turned phone on and off....still no luck....please help!

Graybar80

Casual Listener

725 Views

4 replies

0 likes

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Superuser Contribution Spotify closes when I pause a song

Everytime a pause a song the app closes and I have to open it again to keep listening the song or pass to the next one. Please help!

Newbie

Everytime a pause a song the app closes and I have to open it again to keep listening the song or pass to the next one. Please help! 😞

user-removed

Not applicable

926 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Androind Background Data

I recently realized that Spotify was consuming way more data than it used to (I stopped using Spotify for like two monts then reactivated my premium acount a month ago) so I went to my settings and saw the backgound data was usin 3x what the foregoru...

Newbie

I recently realized that Spotify was consuming way more data than it used to (I stopped using Spotify for like two monts then reactivated my premium acount a month ago) so I went to my settings and s...

712 Views

0 replies

0 likes

Android
background data
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Atualizacao do app e importacao de musica

Depois que atualizei e adquiri o plano familiar premium nao achei a opcao de importar musicas do meu android,como devo proceder?

Newbie

Depois que atualizei e adquiri o plano familiar premium nao achei a opcao de importar musicas do meu android,como devo proceder?

576 Views

0 replies

1 likes

  • 576 Views
  • 0 replies
  • 1 likes

Superuser Contribution Spotify stopping between each song

When I listen on my phone with my new bluetooth beadphones (platronic Backbeat Pro 2) the playlist stops at the end of each song. The phone display still shows that it is playing but I have to skip to the next song to get it to start playing again.

Newbie

When I listen on my phone with my new bluetooth beadphones (platronic Backbeat Pro 2)  the playlist stops at the end of each song.  The phone display still shows that it is playing but I ha...

user-removed

Not applicable

794 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution APP STARTET VON SELBST UND ALLE DOWNLOADS SIND WEG

Seit ca 3-4 Wochen öffnet sich die App ständig von selbst. Heist ich spiele mit dem Handy und die App popt einfach auf. Auch sind jeden Tag alle offline Tracks weg und ich muss sie erst wieder runterladen. Bin kurz davor spotify zu kündigen!!!Hat jem...

Newbie

Seit ca 3-4 Wochen öffnet sich die App ständig von selbst. Heist ich spiele mit dem Handy und die App popt einfach auf. Auch sind jeden Tag alle offline Tracks weg und ich muss sie erst wieder runter...

user-removed

Not applicable

2092 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Playlist not updating on phone

My playlist is not updating or downloading new songs I add from my pc. The issue has been happing for the last week or so. I've rebooted the phone multiple times. The songs show up on my PC playlist but not on the phone. Any thoughts on fixing?

Newbie

My playlist is not updating or downloading new songs I add from my pc. The issue has been happing for the last week or so. I've rebooted the phone multiple times. The songs show up on my PC playlist ...

user-removed

Not applicable

530 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

How do I delete a single song off of an entire downloaded playlist?

I've downloaded my whole playlist but I don't see any options of deleting a single song from my downloads. I've been told that removing the song from my playlist does not delete the song. Is there any solution to this? Why is it so complicated to del...

Casual Listener

 I've downloaded my whole playlist but I don't see any options of deleting a single song from my downloads. I've been told that removing the song from my playlist does not delete the song. Is th...

ElsaGottvall

Casual Listener

738 Views

1 replies

0 likes

  • 738 Views
  • 1 replies
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Spotify deleting downloaded songs

Randomly Spotify will delete all but a song or two from most of my downloaded albums. Playlists are unaffected. This has happened across two phones now, after clearing the offline devices and reinstalling the app, wiping cache, data, restarting the p...

Newbie

Randomly Spotify will delete all but a song or two from most of my downloaded albums. Playlists are unaffected. This has happened across two phones now, after clearing the offline devices and reinsta...

610 Views

0 replies

0 likes

  • 610 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify Issues

Been having several issues with Spotify for a while now.1. Songs often just stop/pause midway through a track for no reason.2. Keeps unsaving all of my downloaded songs (2000+)3. Occasionally just glitches, songs skip almost like a scratched CD?I've ...

Newbie

Been having several issues with Spotify for a while now. 1. Songs often just stop/pause midway through a track for no reason. 2. Keeps unsaving all of my downloaded songs (2000+) 3. Occasionally j...

user-removed

Not applicable

711 Views

1 replies

0 likes

  • 711 Views
  • 1 replies
  • 0 likes