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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

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  • Daniel
  • Community Legend
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  • Android
    Guide
    Troubleshooting
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Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 20497 Views
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plsss guys help me.....

can somebody tell me what to do with this pls..how to activate premium account using cash payment? i already paid it thru a third party vendor (cebuana lhuilher perapal)..

  • Newbie
  • can somebody tell me what to do with this pls.. how to activate premium account using cash payment? i already paid it thru a third party vendor (cebuana lhuilher perapal)..
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Can't save music, artists missing.

On my phone, I cannot save music and cannot seem to find the 'your music' section. I can only favourite songs. Is this part of a new update, as I only have a 'me' section, rather than 'your music.' However, on my computer, I can save a song, but the ...

  • Casual Listener
  • On my phone, I cannot save music and cannot seem to find the 'your music' section. I can only favourite songs. Is this part of a new update, as I only have a 'me' section, rather than 'your music.' ...
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Solved!! Difference between "favorite" and "download"

After deciding to abandon my entire 30,000 song library and my personal downloading tactics/system via torrents, then start from scratch with Spotify, I'm having trouble figuring out what the difference between "Favorite" and "Download" is. If I favo...

  • Casual Listener
  • After deciding to abandon my entire 30,000 song library and my personal downloading tactics/system via torrents, then start from scratch with Spotify, I'm having trouble figuring out what the differe...
  • Rspcry
  • Casual Listener
  • 2708 Views
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  • 2708 Views
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Solved!! Updated app, can't find my 'all songs' playlist?!

I downloaded the latest version of Android Spotify and now I can't for the life of me seem to be able to locate my 'all song's' playlist (the one that is just all your downloaded songs). Does anyone know how/where to find a full list of downloaded (o...

  • Visitor
  • I downloaded the latest version of Android Spotify and now I can't for the life of me seem to be able to locate my 'all song's' playlist (the one that is just all your downloaded songs). Does anyone ...
  • TayOfTheAygir
  • Music Fan
  • 11468 Views
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  • 11468 Views
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Solved!! Missing 'your library' on android

Hi,I'm using spotify on a Sony Xperia Z5 (as well as my iphone 6). On the Sony (Android App version 7.1.0.1025 armv7), I don't have any access to 'your library' on the android version. Instead I have an icon labelled 'Me' at the bottom right of the s...

  • Casual Listener
  • Hi, I'm using spotify on a Sony Xperia Z5 (as well as my iphone 6). On the Sony (Android App version 7.1.0.1025 armv7), I don't have any access to 'your library' on the android version. Instead I ha...
  • TayOfTheAygir
  • Music Fan
  • 1260 Views
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  • 1260 Views
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Paused song notifications

Hello, just updated Spotify so I am running the latest version. When I pause a song when I'm not in the app (i.e. from my pebble watch, from the home screen) a notification is pushed from Spotify with the song name and author. Not sure why it does th...

  • Newbie
  • Hello, just updated Spotify so I am running the latest version. When I pause a song when I'm not in the app (i.e. from my pebble watch, from the home screen) a notification is pushed from Spotify wit...
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BUG - Singles no longer on artist pages

The singles have disappeared from every artist's page, only albums appear. I can still find and play them by searching, but unsurprisingly I don't know the name of every single by every artist I want to listen to! This is also very annoying as I am a...

  • Casual Listener
  • The singles have disappeared from every artist's page, only albums appear. I can still find and play them by searching, but unsurprisingly I don't know the name of every single by every artist I want...
  • leepea
  • Casual Listener
  • 312 Views
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  • 312 Views
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PORTADA DE DISCO HIP HOP

Quisiera saber si alguien conoce el nombre del disco y/o el artista en el cual la portada es de un hombre calvo y creo que de tez negra con los ojos y la cara cubierta por cintas como si fueran de policia de color amarillas y el fondo rojo

  • Casual Listener
  • Quisiera saber si alguien conoce el nombre del disco y/o el artista en el cual la portada es de un hombre calvo y creo que de tez negra con los ojos y la cara cubierta por cintas como si fueran de po...
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Local files not downloading to app

I am having a problem with my local files playing on the Android Spotify app. I have tried uninstalling and reinstalling the app but it doesn't seem to work, all the other music downloads but not my local files that have been added to that playlist. ...

  • Casual Listener
  • I am having a problem with my local files playing on the Android Spotify app. I have tried uninstalling and reinstalling the app but it doesn't seem to work, all the other music downloads but not my ...
  • Brentrf
  • Newbie
  • 20843 Views
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  • 20843 Views
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Solved!! How to change the size of Spotify in the notification bar

Seems like Spotify is stuck on the larger player when it's in the notification bar. Anyone know how to change it to the smaller player without the random huge black gap between then skip/pause buttons and the album art?

  • Casual Listener
  • Seems like Spotify is stuck on the larger player when it's in the notification bar. Anyone know how to change it to the smaller player without the random huge black gap between then skip/pause button...
  • Meatballs
  • Casual Listener
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My spotify doesn't show the storage options

Device: BQ Aquaris M4.5Android version: 5.1 I have tried everything and every guide I found here and in other places but still can't get my Spotify to store the downloaded songs into the SD card. The SD card works perfectly, have all kind of other fi...

  • Newbie
  • Device: BQ Aquaris M4.5 Android version: 5.1   I have tried everything and every guide I found here and in other places but still can't get my Spotify to store the downloaded songs into the S...
  • chamuscaa
  • Regular
  • 7308 Views
  • 9 replies
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  • 7308 Views
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Solved!! Sort Album by "Last Added"

)Hi,on the Desktop-Client I can easily sort my Album-View in Spotify by "Last Added".On Android I can do that for artists and songs but ironically not for the "Album"-View where I would acutally need it. It is only sorted alphabetically there.See att...

  • Casual Listener
  • )Hi, on the Desktop-Client I can easily sort my Album-View in Spotify by "Last Added". On Android I can do that for artists and songs but ironically not for the "Album"-View where I would acutally ...
  • Suvashis
  • Visitor
  • 456 Views
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Podcasts don't work

When clicking on browse - - > podcasts, i can see all different podcasts displayed but when i click on them nothing happens - i cannot open it, can't see any details. It's just not working at all. My only option is to share it. I have a premium accou...

  • Newbie
  • When clicking on browse - - > podcasts, i can see all different podcasts displayed but when i click on them nothing happens - i cannot open it, can't see any details. It's just not working at all....
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Solved!! Spotify free won't play music

Since switching back to the free version songs will play on desktop but not on my phone (android 6.0) I connect to wifi, hit shuffle, and a message pops up saying "Get premium to listen to ad free music everywhere" but there are no ads playing. It wa...

  • Casual Listener
  • Since switching back to the free version songs will play on desktop but not on my phone (android 6.0) I connect to wifi, hit shuffle, and a message pops up saying "Get premium to listen to ad free mu...
  • Joe
  • Community Legend
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Android Auto

When I put Spotify into offline mode so it doesn't use any data, it doesn't let me use it on Android Auto, it just says no internet connection. When I take it off offline mode, it connects bit I'm worried it will use up my data. Spotify seems to use ...

  • Visitor
  • When I put Spotify into offline mode so it doesn't use any data, it doesn't let me use it on Android Auto, it just says no internet connection. When I take it off offline mode, it connects bit I'm wo...
  • Joe
  • Community Legend
  • 539 Views
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  • 539 Views
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Spotify is running so slow

Hi all,I have tried to search for possible solutions but getting nowhere so I'm hoping someone somewhere can help me.I have a Samsung Galaxy A3 and have had spotify on this device for 13 months now.I upgraded last month to premium and all has been fi...

  • Newbie
  • Hi all, I have tried to search for possible solutions but getting nowhere so I'm hoping someone somewhere can help me. I have a Samsung Galaxy A3 and have had spotify on this device for 13 mont...
  • Joe
  • Community Legend
  • 240 Views
  • 1 replies
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  • 240 Views
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offline playlist is not for travelers

I am currently on a flight to istanbul, and the over to south africa. I love music, thats why i have spotify.When i put my phone on flight mode, all my offline playlists was deleted for some reason. This will be the longest 24 hours in my life.I real...

  • Regular
  • I am currently on a flight to istanbul, and the over to south africa. I love music, thats why i have spotify. When i put my phone on flight mode, all my offline playlists was deleted for some reas...
  • memmekleske
  • Regular
  • 179 Views
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How can i change the download location site of my android music player?

My player is sony walkman F800. I want to change the download location site to the usb storage instead of its default setting, which is internal storage. How can I do that?

  • Newbie
  • My player is sony walkman F800. I want to change the download location site to the usb storage instead of its default setting, which is internal storage. How can I do that?
  • user-removed
  • Not applicable
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Problema para Baixar musicas para Cartão SD

Prezado(a),boa noite. A uns dias não consigo mais baixar minhas músicas para o cartão SD. Não consigo achar opção para que as músicas sejam baixadas no cartão SD em vez da memória interna do celular(o q acontece no momento). O passo a passo que const...

  • Newbie
  • Prezado(a),boa noite.   A uns dias não consigo mais baixar minhas músicas para o cartão SD. Não consigo achar opção para que as músicas sejam baixadas no cartão SD em vez da memória interna do...
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Solved!! You have reached the maximum number of songs that can be made available off-line

Hi, I recently re-installed Spotify on my Anroid phone and now get the message " You have reached the maximum number of songs that can be made available off-line. To get the pending songs you must first de-select another play-list." after syncing a f...

  • Casual Listener
  • Hi, I recently re-installed Spotify on my Anroid phone and now get the message " You have reached the maximum number of songs that can be made available off-line.  To get the pending so...
  • Marziez
  • Newbie
  • 19419 Views
  • 9 replies
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  • 19419 Views
  • 9 replies
  • 3 likes