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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

196010 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 196010 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

537690 Views

78 replies

3 likes

  • 537690 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

442940 Views

565 replies

37 likes

Account
Free
  • 442940 Views
  • 565 replies
  • 37 likes

Solved!! [Android][Other] Play queue is broken!

There are alot of problems with play queue and the list, that shows following songs and especially in suffle mode. Following observations are made using a premium account on Sony Experia Z1.When an album or playlist is played in suffle, the following...

Music Fan

There are alot of problems with play queue and the list, that shows following songs and especially in suffle mode. Following observations are made using a premium account on Sony Experia Z1. When an...

Jauza

Music Fan

1660 Views

1 replies

0 likes

Android
Other
  • 1660 Views
  • 1 replies
  • 0 likes

play list not updating between computer and phone

I have tried putting my phone into offline mode and then back to online mode. I have turned it to offline mode, closed the app then re started it and put it back to online. I made sure i was connected to my wifi with spotify open on my computer, put ...

Regular

I have tried putting my phone into offline mode and then back to online mode. I have turned it to offline mode, closed the app then re started it and put it back to online. I made sure i was con...

RogueDown

Regular

2993 Views

8 replies

1 likes

  • 2993 Views
  • 8 replies
  • 1 likes

Can't reorder my songs

I noticed a while ago that I couldn't edit the order of my songs in my own playlists, on my android device. It was odd because I could do it on my previous one, which as iOS. I can do it on my computer but I don't want to have to turn it on everytime...

Casual Listener

I noticed a while ago that I couldn't edit the order of my songs in my own playlists, on my android device. It was odd because I could do it on my previous one, which as iOS. I can do it on my comput...

Borowscy

Music Fan

862 Views

2 replies

0 likes

  • 862 Views
  • 2 replies
  • 0 likes

Pauses

Listenning to music and it just randomly stops.. its been 3 weeks! I tried pretty much everythng. Uninstall app. Restart phone. Logged out everywhere. Help.

Newbie

Listenning to music and it just randomly stops.. its been 3 weeks! I tried pretty much everythng. Uninstall app. Restart phone. Logged out everywhere. Help.

anbarasu

Casual Listener

819 Views

4 replies

1 likes

  • 819 Views
  • 4 replies
  • 1 likes

Spotify why has it stoped

Why am I receiving the message Spotify stopped how do I really start it on android

Casual Listener

Why am I receiving the message Spotify stopped how do I really start it on android

Tom

Community Legend

512 Views

2 replies

0 likes

  • 512 Views
  • 2 replies
  • 0 likes

Spotify wont stream over data connection

Spotify wont play music over data connection. Wifi works fine. I've went into the settings and made sure the streaming setting was set to automatic. I've deleted the cache and i've also deleted and reinstalled the app and the problem persists. my dat...

Regular

Spotify wont play music over data connection. Wifi works fine. I've went into the settings and made sure the streaming setting was set to automatic. I've deleted the cache and i've also deleted and r...

Kingfry7

Regular

946 Views

4 replies

0 likes

  • 946 Views
  • 4 replies
  • 0 likes

Stops playing when running on background

My Spotify stops playing after a couple of seconds when it's streaming on background or does not start next song in same conditions.This doesn't happen if I keep Spotify in 1st plan or if the song is downloaded on my phone.If I go back to the app (on...

Newbie

My Spotify stops playing after a couple of seconds when it's streaming on background or does not start next song in same conditions. This doesn't happen if I keep Spotify in 1st plan or if the song ...

Joe

Community Legend

535 Views

1 replies

0 likes

  • 535 Views
  • 1 replies
  • 0 likes

PROBLEM WITH ONE ALBUM

Hello, sorry for my bad english (i'm italian, yes pizza pepperoni xdxd)I'm playing a album "ZZALA" on my s7 and so far so good.*Open Spotify*Click on a random song on the album and MAGIC no song starts except one, ok this is funny for what i'm playin...

Visitor

Hello, sorry for my bad english (i'm italian, yes pizza pepperoni xdxd) I'm playing a album "ZZALA" on my s7 and so far so good. *Open Spotify* Click on a random song on the album and MAGIC no son...

Tom

Community Legend

881 Views

6 replies

0 likes

  • 881 Views
  • 6 replies
  • 0 likes

Someone please help me remove this device

This device (screenshot included) keeps hijacking my account and changing my music when I listen as well as deleting my saved songs. It's always playing Spanish music and I've tried changing my password, and removing it from offline devices and tried...

Newbie

This device (screenshot included) keeps hijacking my account and changing my music when I listen as well as deleting my saved songs. It's always playing Spanish music and I've tried changing my passw...

Tom

Community Legend

374 Views

1 replies

0 likes

  • 374 Views
  • 1 replies
  • 0 likes

Solved!! [Android][Offline] I can't listen music from my computer on my cellphone

I'm facing a problem , i have a couple of musics on my desktop and sync. with my computer and i'm able to listen normally , the problem occours when i try to use the offilne option on my cellphone and it's say " This song isn't Available" , i'm alred...

Casual Listener

I'm facing a problem , i have a couple of musics on my desktop and sync. with my computer  and i'm able to listen normally , the problem occours when i try to use the offilne option on my cellph...

Joe

Community Legend

1260 Views

5 replies

0 likes

  • 1260 Views
  • 5 replies
  • 0 likes

Superuser Contribution NÃO VERIFICARAM A MINHA CONTA NO PLANO FAMILIAR

Gente, vocês sabem com quem eu reclamo por não ter a minha conta verificada no plano familiar? Estou tentando entrar no plano familiar aqui de casa e toda hora eles falam que eu não estou no mesmo endereço do pessoal aqui de casa.

Newbie

Gente, vocês sabem com quem eu reclamo por não ter a minha conta verificada no plano familiar?    Estou tentando entrar no plano familiar aqui de casa e toda hora eles falam que eu não es...

nobrejade34

Newbie

563 Views

2 replies

0 likes

  • 563 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Restarts freezes and sometimes restarts my phone

Everytime i have WiFi on and open Spotify my mobile phone freezes , and sometimes restarts the device When i don't have wifi on it just simply freezes for 5 minutes before allowing me to playback ... I'm using HTC One M7Android 5.0.2Htc Sense 6Softwa...

Regular

Everytime i have WiFi on and open Spotify my mobile phone freezes , and sometimes restarts the device    When i don't have wifi on it just simply freezes for 5 minutes before allowing me ...

Polys

Regular

2096 Views

3 replies

0 likes

  • 2096 Views
  • 3 replies
  • 0 likes

Nothing works!

Hello all,For the last two days my spotify has been really messed up. When I open it it takes about two minutes to load anything, then random songs sometimes play. Nothing will load no matter which account I use and i cant play any songs. I have free...

Casual Listener

Hello all, For the last two days my spotify has been really messed up. When I open it it takes about two minutes to load anything, then random songs sometimes play. Nothing will load no matter which...

Robert_W

Community Legend

912 Views

3 replies

0 likes

  • 912 Views
  • 3 replies
  • 0 likes

I rearrange tracks in my playlist but they jumps back to their former place.

I use my PC to rearrange the tracks in my playlist but for some reason they don't remain in their new position but jumps back their former place. Very annoying.When I compare the same playlist in my android samsung and PC the tracknumber i different....

Regular

I use my PC to rearrange the tracks in my playlist but for some reason they don't remain in their new position but jumps back their former place. Very annoying. When I compare the same playlist in...

Joe

Community Legend

1653 Views

8 replies

0 likes

  • 1653 Views
  • 8 replies
  • 0 likes

Chromecast audio only visible if I use my tablet

To play spotify using the new chromecast audio I use my Windows PC, a Nexus 7 tablet or my Moto G-2015 phone. But I only can find and control chromecast on my Windows PC or my phone if I first connect chromecast audio on my Nexus tablet. The chromeca...

Regular

To play spotify using the new chromecast audio I use my Windows PC, a Nexus 7 tablet or my Moto G-2015 phone. But I only can find and control chromecast on my Windows PC or my phone if I first connec...

inky-dinky

Regular

4510 Views

19 replies

2 likes

Android
PC
  • 4510 Views
  • 19 replies
  • 2 likes

Syncing/downloading tracks on multiple devices

I've signed in on multiple devices. I want to be able to download specific tracks to one device rather then having them download on both devices.At the moment when I put device 1 in offline mode and download tracks on device 2, then switch device 1 i...

Casual Listener

I've signed in on multiple devices. I want to be able to download specific tracks to one device rather then having them download on both devices. At the moment when I put device 1 in offline mode an...

fredsinator

Casual Listener

14333 Views

2 replies

0 likes

  • 14333 Views
  • 2 replies
  • 0 likes

[BUG] [Android] Spotify Connect Volume Bug

Hello Spotify,I have Sonos speakers connected to my Spotify app on my Google Pixel and when I go to change the volume in the app, it defaults to zero volume and essentially mutes my Sonos speakers. Once I turn the volume up it applies, but whenever I...

Casual Listener

Hello Spotify, I have Sonos speakers connected to my Spotify app on my Google Pixel and when I go to change the volume in the app, it defaults to zero volume and essentially mutes my Sonos speakers....

433 Views

0 replies

0 likes

  • 433 Views
  • 0 replies
  • 0 likes

Questions regarding downloads

New to Spotify on trial. I only need to download songs on to my phone for offline playback, not my desktop. Q1. Am I correct in saying that if I click download on a playlist on my desktop app, it stores the file to my desktops hard drive, and that me...

Newbie

New to Spotify on trial. I only need to download songs on to my phone for offline playback, not my desktop.   Q1. Am I correct in saying that if I click download on a playlist on my deskt...

Joe

Community Legend

584 Views

1 replies

0 likes

  • 584 Views
  • 1 replies
  • 0 likes

spotify connect

is absolute garbage lately. i use 2 android devices....my phone and an old phone i use as just a player.just a few weeks ago i could be listening on the old phone hard wire connected to a speaker and be able to control things with my phone from acros...

Casual Listener

is absolute garbage lately.  i use 2 android devices....my phone and an old phone i use as just a player. just a few weeks ago i could be listening on the old phone hard wire connected to a spe...

blahhhhhh2

Casual Listener

650 Views

2 replies

0 likes

  • 650 Views
  • 2 replies
  • 0 likes

'three dot' menu actions not working

EDIT: It turns out that the problem is that, for some reason, Spotify and Lux don't work well together any more. What's the issue? Hi. I'm running Android 7.1.1 (Nexus 6P, N4F26T). Since the most recent update, none of the options available from the ...

Casual Listener

EDIT: It turns out that the problem is that, for some reason, Spotify and Lux don't work well together any more. What's the issue?       Hi. I'm running Android 7.1.1 (Nexus 6P, N4...

heedfull

Casual Listener

1854 Views

2 replies

0 likes

  • 1854 Views
  • 2 replies
  • 0 likes