Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • Lucien_
  • Visitor
  • 14567 Views
  • 54 replies
  • 17 likes
  • 14567 Views
  • 54 replies
  • 17 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 864472 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 864472 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 23292 Views
  • 3 replies
  • 0 likes
  • 23292 Views
  • 3 replies
  • 0 likes

Superuser Contribution Podcasts not playing offline mode

I have my podcasts downloaded so I can listen to them when I travel. Now they're not showing up as downloaded offline! Help!

  • Casual Listener
  • I have my podcasts downloaded so I can listen to them when I travel. Now they're not showing up as downloaded offline! Help!
  • Shelley5328
  • Casual Listener
  • 546 Views
  • 2 replies
  • 0 likes
  • 546 Views
  • 2 replies
  • 0 likes

[Android][Other] Update lobbying

I know i'm being rude and all but come on, the update invites are so invasive. Is it possible to have the update info one or two time a day instead of two per minute ? I don't have empty room for all the updates of my phone.Thanks.

  • Newbie
  • I know i'm being rude and all but come on, the update invites are so invasive. Is it possible to have the update info one or two time a day instead of two per minute ? I don't have empty room for all...
  • 229 Views
  • 0 replies
  • 0 likes
  • Android
    Other
  • 229 Views
  • 0 replies
  • 0 likes

Up next/queue forgets the songs

After the latest update (on Android 7.0) I've had a problem with songs in the queue. Any time I play any audio in another app the Spotify app forgets the songs it's supposed to play next. I usually spend about five minutes picking songs and arranging...

  • Casual Listener
  • After the latest update (on Android 7.0) I've had a problem with songs in the queue. Any time I play any audio in another app the Spotify app forgets the songs it's supposed to play next. I usually s...
  • 119 Views
  • 0 replies
  • 0 likes
  • 119 Views
  • 0 replies
  • 0 likes

Solved!! STOP PLAYING RECOMMEND

When i listen to my playlist it playes recommend songs and i cant cancel it please tell me how i can turn it off

  • Newbie
  • When i listen to my playlist it playes recommend songs and i cant cancel it please tell me how i can turn it off
  • Finngao
  • Newbie
  • 377 Views
  • 2 replies
  • 0 likes
  • 377 Views
  • 2 replies
  • 0 likes

Is there anyway I can add one of my MP3 songs that I downloaded to my Samsung Galaxy Tab to Spotify?

Is there anyway I can add my downloaded MP3s from the internet to my Samsung Galaxy Tab using Spotify as there is some songs that Spotify dont have that I want to listen?

  • Regular
  • Is there anyway I can add my downloaded MP3s from the internet to my Samsung Galaxy Tab using Spotify as there is some songs that Spotify dont have that I want to listen?
  • dbreen1996
  • Regular
  • 684 Views
  • 7 replies
  • 0 likes
  • 684 Views
  • 7 replies
  • 0 likes

Solved!! Spotify stops working when I try to play the next song (skipping)

So I have had Spotify premium for a little less than a year and it keeps getting worse. I have a Moto G4 plus and the newest version of androidOf course the saved songs are undownloaded every now and then, and it's just slow.But lately I'm having a l...

  • Casual Listener
  • So I have had Spotify premium for a little less than a year and it keeps getting worse. I have a Moto G4 plus and the newest version of android Of course the saved songs are undownloaded every now a...
  • Eefje99
  • Casual Listener
  • 315 Views
  • 2 replies
  • 0 likes
  • 315 Views
  • 2 replies
  • 0 likes

Some playlists are released

Hello,I am using premium on my Android Samsung A5 2016. I have a problem. I can not reach my some playlists. Some songs that I added are released and these playlists are empty. How can I solve this problem or is it a general problem does it fix with ...

  • Newbie
  • Hello, I am using premium on my Android Samsung A5 2016. I have a problem. I can not reach my some playlists. Some songs that I added are released and these playlists are empty. How can I solve this...
  • 122 Views
  • 0 replies
  • 0 likes
  • 122 Views
  • 0 replies
  • 0 likes

Android playback just stops mid playback?

I have downloaded my playlists and the app says every song has been downloaded however mid way through a song while not connected to the internet, playback stops. It starts again once I am connected to the internet again. If I keep it in offline mode...

  • Newbie
  • I have downloaded my playlists and the app says every song has been downloaded however mid way through a song while not connected to the internet, playback stops. It starts again once I am connected ...
  • 140 Views
  • 0 replies
  • 0 likes
  • 140 Views
  • 0 replies
  • 0 likes

Superuser Contribution Problem with the app

The app keeps on deleting my playlists like 800 songs every day and I have to redownload them , is there something I am doing wrong or is it a bug ? Thanks for your help

  • Casual Listener
  • The app keeps on deleting my playlists like 800 songs every day and I have to redownload them , is there something I am doing wrong or is it a bug ? Thanks for your help
  • Arissarantis
  • Casual Listener
  • 183 Views
  • 2 replies
  • 0 likes
  • 183 Views
  • 2 replies
  • 0 likes

Spotify premium

I have just subscribed to spotify premium on my laptop. How do I pair up my Samsung Galaxy A3 so I share the same facilities?

  • Newbie
  • I have just subscribed to spotify premium on my laptop. How do I pair up my Samsung Galaxy A3 so I share the same facilities?
  • itu_
  • Community Legend
  • 129 Views
  • 1 replies
  • 0 likes
  • 129 Views
  • 1 replies
  • 0 likes

Music downloads

Every 2 days the music i have downloaded to where i can listen offline dissappears and becomes un-downloaded. This just recently started happening the past couple weeks and have no idea why. Im getting tired of searching for everything again and down...

  • Casual Listener
  • Every 2 days the music i have downloaded to where i can listen offline dissappears and becomes un-downloaded. This just recently started happening the past couple weeks and have no idea why. Im getti...
  • erediger
  • Newbie
  • 219 Views
  • 3 replies
  • 0 likes
  • 219 Views
  • 3 replies
  • 0 likes

Receiving no Notifications

The setting is activated that I should receive push notifications for new realeased music. And in the Android settings everthing is okay, too. I never got any notivications neither on Windows (since the bell was still available) or neither on Andorid...

  • Regular
  • The setting is activated that I should receive push notifications for new realeased music. And in the Android settings everthing is okay, too.  I never got any notivications neither on Windows (...
  • MartinStoichkov
  • Community Legend
  • 492 Views
  • 7 replies
  • 0 likes
  • 492 Views
  • 7 replies
  • 0 likes

'Download using cellular' turned on, still can't download

I always update my Spotify app, however, one update broke the feature that has always been working. Is this a bug that someone else have experienced or is it just me?Version: 5.8.0.1029Android: 5.1 (API22)Device: Asus Zenfone Go

  • Regular
  • I always update my Spotify app, however, one update broke the feature that has always been working. Is this a bug that someone else have experienced or is it just me? Version: 5.8.0.1029 Android:...
  • gazer104
  • Newbie
  • 551 Views
  • 3 replies
  • 0 likes
  • 551 Views
  • 3 replies
  • 0 likes

Help

No puedo abrir la aplicacio con mi cuenta pero si en la web. Que hago?

  • Newbie
  • No puedo abrir la aplicacio con mi cuenta pero si en la web. Que hago?
  • 117 Views
  • 0 replies
  • 0 likes
  • 117 Views
  • 0 replies
  • 0 likes

Logging in on Android phone

I have recently joined family premium woth my husband. Spotify will allow me to log into it on my computer but we i try to log in on the Android app with my username and password it tells me i dont habe a facebook account connected with spotify and i...

  • Newbie
  • I have recently joined family premium woth my husband. Spotify will allow me to log into it on my computer but we i try to log in on the Android app with my username and password it tells me i dont h...
  • Joe
  • Community Legend
  • 136 Views
  • 1 replies
  • 0 likes
  • 136 Views
  • 1 replies
  • 0 likes

Personal Mixtapes only working on Desktop

Hi there, as the topic already says, I can't use the "Your Mixtape" feature on my android devices.It only works on my MacOS application.I did not found anything regarding this problem in the web.Anybody who also had this issue and can tell me how to ...

  • Visitor
  • Hi there,   as the topic already says, I can't use the "Your Mixtape" feature on my android devices. It only works on my MacOS application. I did not found anything regarding this problem in...
  • user-removed
  • Not applicable
  • 440 Views
  • 6 replies
  • 0 likes
  • 440 Views
  • 6 replies
  • 0 likes

Singles section and albums disappeared

Hi! I have 2 problems. I have spotify on my android and on my computer.Why isn't the singles section there anymore on my android spotify? It has disappeared for a long long time! Sometimes the singles have other songs within, for example those of Eny...

  • Casual Listener
  • Hi! I have 2 problems. I have spotify on my android and on my computer. Why isn't the singles section there anymore on my android spotify? It has disappeared for a long long time! Sometimes the sing...
  • watermark
  • Casual Listener
  • 386 Views
  • 5 replies
  • 0 likes
  • 386 Views
  • 5 replies
  • 0 likes

Spotify reagiert nicht

Seit dem letzten update von spotify reagiert spotify nicht direkt und beendet sich von selbst. Ein fehlerhaftere Version gab es bis jetzt nicht.

  • Newbie
  • Seit dem letzten update von spotify reagiert spotify nicht direkt und beendet sich von selbst. Ein fehlerhaftere Version gab es bis jetzt nicht.
  • 776 Views
  • 0 replies
  • 0 likes
  • 776 Views
  • 0 replies
  • 0 likes

Keep losing added/downloaded songs from my library

All the sudden when I got to recently played artists or my songs. I may have only a few songs from certain albums and over 1000 songs from my library. I've been using Spotify for months and beverage had this sorta problem.

  • Casual Listener
  • All the sudden when I got to recently played artists or my songs. I may have only a few songs from certain albums and over 1000 songs from my library. I've been using Spotify for months and beverage ...
  • 176 Views
  • 0 replies
  • 0 likes
  • 176 Views
  • 0 replies
  • 0 likes

Why Auto Play?

To me it seems that the Auto Play is a new feature. I did not ask for it. And neither did I find anyone in this community that asked for it. What we asked for is the option to change the position of the tracks, we asked for a good way to handle audio...

  • Music Fan
  • To me it seems that the Auto Play is a new feature. I did not ask for it. And neither did I find anyone in this community that asked for it.   What we asked for is the option to change the pos...
  • Vanterax
  • Roadie
  • 338 Views
  • 3 replies
  • 2 likes
  • 338 Views
  • 3 replies
  • 2 likes