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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118635 Views

27 replies

4 likes

  • 118635 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239210 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239210 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600081 Views

79 replies

3 likes

  • 600081 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492651 Views

581 replies

42 likes

Account
Free
  • 492651 Views
  • 581 replies
  • 42 likes

Solved!! No terminé de completar mi suscripción de estudiante y ya me aparecieron dos cobros pendientes en mi

Al no poder terminar en dos ocasiones mi suscripción me hicieron dos cargos. Y sigo sin servicio premium.

Newbie

Al no poder terminar en dos ocasiones mi suscripción me hicieron dos cargos. Y sigo sin servicio premium.

MattSuda

Spotify Star

651 Views

1 replies

0 likes

  • 651 Views
  • 1 replies
  • 0 likes

[Moto G4] Behind the Lyrics cards get cut off

Loving the behind the lyrics feature but long cards are getting cut off with no way to read the last one or two lines. Please make them scrollable or a smaller font.

Newbie

Loving the behind the lyrics feature but long cards are getting cut off with no way to read the last one or two lines. Please make them scrollable or a smaller font.

692 Views

0 replies

6 likes

  • 692 Views
  • 0 replies
  • 6 likes

Downloading now working.

To download music (with wifi connection) do I need to have download using cellular data on? It doesn't want to work with it off. Just don't want to chance it and use up all my data.

Newbie

To download music (with wifi connection) do I need to have download using cellular data on? It doesn't want to work with it off. Just don't want to chance it and use up all my data.

justinewin_

Roadie

437 Views

1 replies

0 likes

  • 437 Views
  • 1 replies
  • 0 likes

continuous play

my spotify stops playing after one song. Also sometimes when my screen blacks out

Newbie

my spotify stops playing after one song.  Also sometimes when my screen blacks out

487 Views

0 replies

0 likes

  • 487 Views
  • 0 replies
  • 0 likes

Superuser Contribution Buen día tengo un problema

Buenos días tengo un problema con mi spotify en mi celular no es la primera vez que sucede pero quiero expresar que no siempre tenemos la posibilidad de conectarnos a internet y volver a descargar la música que se supone ya estaba descargada, resulta...

Newbie

Buenos días tengo un problema con mi spotify en mi celular no es la primera vez que sucede pero quiero expresar que no siempre tenemos la posibilidad de conectarnos a internet y volver a descargar la...

user-removed

Not applicable

585 Views

1 replies

0 likes

  • 585 Views
  • 1 replies
  • 0 likes

Nexus 6P Sound Issues Marshmallow

I just recently purchased the Google Nexus 6P and have been having issues with the sound output for Spotify app on Android 6.0 Marshmallow. It is very quiet when the audio cable is plugged into external speakers or my car stereo. I tested the phone i...

Regular

I just recently purchased the Google Nexus 6P and have been having issues with the sound output for Spotify app on Android 6.0 Marshmallow. It is very quiet when the audio cable is plugged into exter...

robertsonj0844

Regular

2677 Views

12 replies

3 likes

  • 2677 Views
  • 12 replies
  • 3 likes

Lost playlist

I have had a free account with Spotify for about the last 8 months. During that time, I created a playlist with over 250 songs. All was well until this afternoon. I usually just have to tap on my Spotify icon, and I'm taken to the last song in my lis...

Newbie

I have had a free account with Spotify for about the last 8 months. During that time, I created a playlist with over 250 songs. All was well until this afternoon. I usually just have to tap on my Spo...

Joe

Community Legend

560 Views

1 replies

0 likes

  • 560 Views
  • 1 replies
  • 0 likes

Spotify randomly changes device when playing

While playing a song, it seems to randomly go from my computer to me music player, without any interaction.

Casual Listener

While playing a song, it seems to randomly go from my computer to me music player, without any interaction.

Joe

Community Legend

3458 Views

8 replies

6 likes

  • 3458 Views
  • 8 replies
  • 6 likes

Spotify undownloads tracks and albums (Premium)

This is really strange. After updating recently from a really old version, Spotify kept deleting certain songs and an album I had downloaded on my Huawei. After another update, the single tracks from albums I had downloaded would stay again, but Kate...

Casual Listener

This is really strange. After updating recently from a really old version, Spotify kept deleting certain songs and an album I had downloaded on my Huawei. After another update, the single tracks from...

Nordavind

Casual Listener

798 Views

2 replies

0 likes

  • 798 Views
  • 2 replies
  • 0 likes

Music skips Stutteren

Music skips stuterd if i play it on the bluetooth in the car (at least 8 x per song) like an old diskman have tried different phones and reset the bluetooth and mobile but noting helps but if I put the number on the phone it selfs and play it, this w...

Newbie

Music skips stuterd if i play it on the bluetooth in the car (at least 8 x per song) like an old diskman  have tried different phones and reset the bluetooth and mobile but noting helps&nb...

322 Views

0 replies

0 likes

  • 322 Views
  • 0 replies
  • 0 likes

Songs stop one second before it should end

For months ive been dealing with spotify not continuing to the next song. 90% on the time the music stops after the songs is over. Ive played with all the settings nothing. Ive deleted the app and the data from my galaxy s7 phone. Nothing. Ive moved ...

Newbie

For months ive been dealing with spotify not continuing to the next song. 90% on the time the music stops after the songs is over. Ive played with all the settings nothing. Ive deleted the app and th...

discord-317

Music Fan

527 Views

1 replies

0 likes

  • 527 Views
  • 1 replies
  • 0 likes

Problemas com reprodução de musicas offline

As músicas estão baixadas mas não consigo escuta-Mas off line, mesmo a seta de download estando verde.

Newbie

As músicas estão baixadas mas não consigo escuta-Mas off line, mesmo a seta de download estando verde.

439 Views

0 replies

3 likes

  • 439 Views
  • 0 replies
  • 3 likes

Spotify plays audio from saved video files when using tasker

I used tasker to auto launch spotify when the headphines are plugged in, however when it lauches it plays audio from saved video files on phone instaeding of playing the play list. Below is the intent command I am using; System”>Send Intent• – Action...

Newbie

I used tasker to auto launch spotify when the headphines are plugged in, however when it lauches it plays audio from saved video files on phone instaeding of playing the play list.   Below is ...

355 Views

0 replies

0 likes

  • 355 Views
  • 0 replies
  • 0 likes

Offline playlist get unsynched (undownloaded)

So this happened to me a few times now and it's becoming more and more of an issue. I have a playlist downloaded to my device and once in a while Spotify (spontaneously) decides my playlist shouldn't be listened to offline and unsynces(undownloads, w...

Newbie

So this happened to me a few times now and it's becoming more and more of an issue. I have a playlist downloaded to my device and once in a while Spotify (spontaneously) decides my playlist shouldn't...

tvshirley44

Casual Listener

2932 Views

2 replies

2 likes

  • 2932 Views
  • 2 replies
  • 2 likes

Solved!! Wont play my downloaded songs

It has happened a couple times now that my downloaded songs wont play but the files for them are still saved to my phone

Newbie

It has happened a couple times now that my downloaded songs wont play but the files for them are still saved to my phone

AndyUrie

Casual Listener

852 Views

2 replies

0 likes

  • 852 Views
  • 2 replies
  • 0 likes

Missing downloaded songs after software update

I have problem after update spotify, all songs on all my playlists that I have downloaded before show no green check, and I can't play it offline. I have to re-download all of them again. I got same problem twice, first on desktop, second on my andro...

Newbie

I have problem after update spotify, all songs on all my playlists that I have downloaded before show no green check, and I can't play it offline. I have to re-download all of them again. I got same ...

622 Views

0 replies

0 likes

  • 622 Views
  • 0 replies
  • 0 likes

Language setting on Spotify differs from Android

My Xperia is set to Danish but the language on the Spotify app is running Malayan. How can I set the language to Danish in the App?

Newbie

My Xperia is set to Danish but the language on the Spotify app is running Malayan. How can I set the language to Danish in the App?

Joe

Community Legend

623 Views

1 replies

0 likes

  • 623 Views
  • 1 replies
  • 0 likes

Samsung Galaxy A5 spotify starts playing automatically

For some reason when playing music on my computer and pausing it for a longer time, it starts playing from my mobile device if spotify is turned on.

Newbie

For some reason when playing music on my computer and pausing it for a longer time, it starts playing from my mobile device if spotify is turned on.

476 Views

0 replies

0 likes

  • 476 Views
  • 0 replies
  • 0 likes

Spotify on Samsung S8 not updating track on lock screen

HeyI have two new issues on the Samsun S8 1) When Casting to Chromecast the artist details don't always update on the lock screen so I'm unable to forward a track etc.2) Then if I go into the phone to change a track in the Spotify app, it disconnects...

Newbie

Hey I have two new issues on the Samsun S8   1) When Casting to Chromecast the artist details don't always update on the lock screen so I'm unable to forward a track etc. 2) Then if I go int...

richf90

Newbie

781 Views

1 replies

0 likes

  • 781 Views
  • 1 replies
  • 0 likes

Solved!! Spotify does not rocognize my sd card

Help, my mobile (tplink neffos 5c) cannot recognize my sd card to migrate my offline mode songs. Just appears the phone memory two times.

Newbie

Help, my mobile (tplink neffos 5c) cannot recognize my sd card to migrate my offline mode songs. Just appears the phone memory two times.

MattSuda

Spotify Star

6760 Views

1 replies

0 likes

  • 6760 Views
  • 1 replies
  • 0 likes