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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375431 Views

541 replies

34 likes

Account
Free
  • 375431 Views
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7525 Views

0 replies

7 likes

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Solved!! sorted by artist

Hello, It would be good if in the app (android so far) the play list could also be sorted by artist.Who can I share with this idea for a change? many greets

Newbie

Hello,   It would be good if in the app (android so far) the play list could also be sorted by artist. Who can I share with this idea for a change?   many greets

MattSuda

Spotify Star

382 Views

1 replies

0 likes

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Solved!! Can you change your name back to your original username after connecting to facebook?

after I connected my spotify account to my facebook it changed the name to my full name, I've unlinked them, but it's still the same. I'm just wondering if its possible to change back, and if so then how?

Newbie

after I connected my spotify account to my facebook it changed the name to my full name, I've unlinked them, but it's still the same. I'm just wondering if its possible to change back, and if so then...

MattSuda

Spotify Star

413 Views

1 replies

0 likes

  • 413 Views
  • 1 replies
  • 0 likes

Listening to podcasts in New Zealand

Hey guys, Have been using Spotify preminum for a couple of months now. Does anyone know if its possisble to listen to podcasts in NZ?

Newbie

Hey guys,    Have been using Spotify preminum for a couple of months now.    Does anyone know if its possisble to listen to podcasts in NZ?

469 Views

0 replies

0 likes

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Solved!! Add to queue seems to do nothing, no more add to up next?

The add to up next option from the long press menu in my library seems to have been replaced with an add to queue option. This change in and of itself is fine, but the documentation on the Spotify site still references add to queue.Regardless, this f...

Casual Listener

The add to up next option from the long press menu in my library seems to have been replaced with an add to queue option. This change in and of itself is fine, but the documentation on the Spotify si...

skennedy789

Music Fan

773 Views

4 replies

0 likes

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  • 4 replies
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Wifi Network - Only Downloads On Neighbors Wifi

WIthin the last 2-4 weeks I have not been able to download songs on my Android phone. I've uninstalled the app, cleared the cache, restarted my phone and do not have more than 3,000 songs on my phone (see cleared cache above). I read a post about som...

Regular

WIthin the last 2-4 weeks I have not been able to download songs on my Android phone.  I've uninstalled the app, cleared the cache, restarted my phone and do not have more than 3,000 songs on my...

ehilding01

Regular

623 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Issues with SD card

I'm having since tofay some issues teying to download my music and save it on the SD card of my android but the option is not appearing on the app, my SD card is active and working very well as usual. Why is happening this?

Newbie

I'm having since tofay some issues teying to download my music and save it on the SD card of my android but the option is not appearing on the app, my SD card is active and working very well as usual...

MattSuda

Spotify Star

3421 Views

1 replies

0 likes

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  • 1 replies
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Can't install Spotify

Hi, I can't install spotify on my phoneModel: Hyper X BladeAndroid Version: 5.1There's enough storage in both phone memory and SD Card

Newbie

Hi, I can't install spotify on my phone Model: Hyper X Blade Android Version: 5.1 There's enough storage in both phone memory and SD Card

Joe

Community Legend

362 Views

1 replies

0 likes

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  • 1 replies
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When will Spotify provide offline support to Android Smart Watches?

There's a large community here (777 votes to be exact based on an old post) that would like downloadable capabilities for playlists on Android Smart Watches. But we have not heard any form of an update on this topic for more than a year from Spotify ...

Newbie

There's a large community here (777 votes to be exact based on an old post) that would like downloadable capabilities for playlists on Android Smart Watches. But we have not heard any form of an upda...

user-removed

Not applicable

700 Views

1 replies

0 likes

Android wearables
Offline download
Offline listening
runners
smartwatch
Wearable technology
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  • 1 replies
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Playing music from desktop will randomly start playing on my phone!

As the lengthy title states, the Spotify player is behaving strangely. I start playing music on my desktop computer (Windows 7). Then, randomly, it'll start playing the music on my android phone (Nougat)! Sometimes it'll play from both computer and p...

Regular

As the lengthy title states, the Spotify player is behaving strangely. I start playing music on my desktop computer (Windows 7). Then, randomly, it'll start playing the music on my android phone (Nou...

StatGuy

Regular

626 Views

1 replies

0 likes

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Skipping bits of downloaded songs in premium on android phone + bluetooth headphones in offline mode

I am using spotify premium on android phone while on the train so using bluetooth headphones, only listening to downloaded songs in offline mode as the signal isn't reliable and train wifi does not allow streaming... why would bits be skipping?!

Casual Listener

I am using spotify premium on android phone while on the train so using bluetooth headphones, only listening to downloaded songs in offline mode as the signal isn't reliable and train wifi does not a...

egglett

Casual Listener

1454 Views

3 replies

0 likes

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  • 3 replies
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"We couldn't move your data: There might be something wrong, check permissions and try again."(Ugh.)

I just want my music on my SD Card. My 2000 song playlist. I've done it before. LG G6, running Spotify version 8.3.0.681 armv7 last updated April 6th. SD card has 30GB available from 59.4 total. I'm given the impression that this problem ranges from ...

Newbie

I just want my music on my SD Card. My 2000 song playlist. I've done it before. LG G6, running Spotify version 8.3.0.681 armv7 last updated April 6th. SD card has 30GB available from 59.4 total. I'm ...

2783 Views

0 replies

20 likes

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  • 20 likes

App running in toolbar, but not in list of apps available to close...

I can see the Spotify logo in my toolbar, but when I expand all the currently running apps (to end processes, for example), it is not listed there. I would like the ability to manually exit the app at all times. Seems like something is buggy there.

Regular

I can see the Spotify logo in my toolbar, but when I expand all the currently running apps (to end processes, for example), it is not listed there. I would like the ability to manually exit the app a...

284 Views

0 replies

0 likes

  • 284 Views
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Music stop when plugged with audio cable coaxial

Spotify app doesn't work when the phone is plugged to the car with audio cable jack 3.5mm coaxial.As soon as I start the music, it stops. I push play, the music plays 1sec and then it turns automatically to pause.When the phone is not plugged to the ...

Newbie

Spotify app doesn't work when the phone is plugged to the car with audio cable jack 3.5mm coaxial. As soon as I start the music, it stops. I push play, the music plays 1sec and then it turns automat...

296 Views

0 replies

0 likes

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Offline Mode - Cached Songs - Randomization Bug

Hi Spotify members and who it concerns, There is a randomization bug. Before you chalk it off as, -Human minds are not good at understanding randomization -Spotify's randomization is purposely not random to make us feel it's more random -I may have d...

Regular

Hi Spotify members and who it concerns, There is a randomization bug. Before you chalk it off as, -Human minds are not good at understanding randomization -Spotify's randomization is purposely not ra...

363 Views

0 replies

0 likes

  • 363 Views
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Unable to send music to a specific user

Today when I launched Spotify on my Windows desktop, I find that I am unable to "share" music (songs, albums playlists) with specific Spotify users. Before, I was able to "send to" and select users, now the only option is to "Share with followers." I...

Newbie

Today when I launched Spotify on my Windows desktop, I find that I am unable to "share" music (songs, albums playlists) with specific Spotify users. Before, I was able to "send to" and select users, ...

user-removed

Not applicable

3037 Views

16 replies

14 likes

  • 3037 Views
  • 16 replies
  • 14 likes

spotify tells me im offline

Well ive been using spotify for a long time and i just upgraded to premium again after a break but now spotify tells me im offline when im not on wifi. Ive tried to delete cache and saved data, reinstalling the app and restarting my device, but im st...

Newbie

Well ive been using spotify for a long time and i just upgraded to premium again after a break but now spotify tells me im offline when im not on wifi. Ive tried to delete cache and saved data, reins...

Obbuer

Newbie

506 Views

1 replies

0 likes

  • 506 Views
  • 1 replies
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Music time in control bar

Why Android doesn't display the time of the music in the control bar?

Regular

Why Android doesn't display the time of the music in the control bar?

MartinStoichkov

Community Legend

365 Views

1 replies

0 likes

  • 365 Views
  • 1 replies
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Wi-Fi or nothing..

Noticed a couple of weeks ago that when I'm on a mobile network I just get "No internet connection available" even though I know it is.I checked other threads and the only "solution" seems to be the ipv4(?)/ipv6 stuff, I checked and I have the right ...

Newbie

Noticed a couple of weeks ago that when I'm on a mobile network I just get "No internet connection available" even though I know it is. I checked other threads and the only "solution" seems to be th...

328 Views

0 replies

0 likes

  • 328 Views
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my downloaded albums disapear sometimes and i have to download it again.

i have to redownload my songs/albums often. so i cant hear them when i am not online, i am very mad about that becouse my internet connection is often very bad.

Newbie

i have to redownload my songs/albums often. so i cant hear them when i am not online, i am very mad about that becouse my internet connection is often very bad.

253 Views

0 replies

0 likes

  • 253 Views
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