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Android

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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Hello, forgive me but i'm dyslexic and as a consequence a little confused. Bare with me...

I want to use Spotify on my Chrome browser rather than the app but cannot figure out how to access the music from the page (link) below. Could you please explain how to do so? https://goo.gl/photos/wq1cuHiibfcHCdBV9

Regular

I want to use Spotify on my Chrome browser rather than the app but cannot figure out how to access the music from the page (link) below. Could you please explain how to do so?  https://goo.gl/p...

Joe

Community Legend

465 Views

3 replies

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Spotify Android App skipping tracks

I've noticed in the past week or so that when I listen to songs on Spotify there are times where it just randomly skips a track. It will just complety skip it. Most of the time it's the last track on the album, it just goes right back to the beginnin...

Casual Listener

I've noticed in the past week or so that when I listen to songs on Spotify there are times where it just randomly skips a track.  It will just complety skip it.  Most of the time it's the l...

GrayAz

Newbie

4017 Views

8 replies

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Solved!! Disable automatic station creation...

Hello there! Sometimes when you listen to a certain song, Spotify automatically creates a radio station based on that song. Is there any way to disable this? []sRoger

Music Fan

Hello there!   Sometimes when you listen to a certain song, Spotify automatically creates a radio station based on that song. Is there any way to disable this?   []s Roger

rogertms3

Music Fan

478 Views

2 replies

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Network player does not show up

Hello, i have a problem. In my house there is a network player connected via wired connection to internet, and also there is a wifi, that im using with my phone. So main problem is when i try to cast something to play via network player, it does not ...

Casual Listener

Hello, i have a problem. In my house there is a network player connected via wired connection to internet, and also there is a wifi, that im using with my phone. So main problem is when i try to cast...

MrMinister

Casual Listener

785 Views

4 replies

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Problem in downloaded songs.

I was normally listening to my playlists in Spotify, I stopped listening for a few hours and I went back to the app but this time offline without an internet connection but I came across my playlists all downloaded but were unavailable to access and ...

Casual Listener

I was normally listening to my playlists in Spotify, I stopped listening for a few hours and I went back to the app but this time offline without an internet connection but I came across my playlists...

Higor-HL7

Casual Listener

805 Views

4 replies

1 likes

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Podcast not showing all content

Hi, is anyone else having a problem on Android with not all of a podcast's episodes show up? It happens to me sometimes, only on the podcast Thrilling Adventure Hour though, it only shows the first 40 or so

Newbie

Hi, is anyone else having a problem on Android with not all of a podcast's episodes show up? It happens to me sometimes, only on the podcast Thrilling Adventure Hour though, it only shows the first 4...

11136886297

Newbie

951 Views

1 replies

1 likes

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Album with 11 Tracks. Most are disabled

I d like to hear an Album from flowered up. There are 11tracks, i can only play 2 of Them? The others are disabled.Any ideal why?Thank you

Newbie

I d like to hear an Album from flowered up. There are 11tracks, i can only play 2 of Them? The others are disabled. Any ideal why? Thank you

MartinStoichkov

Community Legend

395 Views

1 replies

0 likes

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Can't save downloaded playlists in SD card

I have tried following the guide on the website to save my downloaded content on my SD card, but i can't get it to work.Any suggestions?My internal storage is full..

Casual Listener

I have tried following the guide on the website to save my downloaded content on my SD card, but i can't get it to work. Any suggestions? My internal storage is full..

Joe

Community Legend

369 Views

3 replies

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Je ne peux plus écouter la musique

Bonjour , Ça fait 3 semaines que je ne peux écouter de la musique alors que j'ai l'offre premium avec mon opérateur , pourtant l'application me dit que je suis connecté mais les musiques sont en grises alors que normalement elles sont blanches , j'ai...

Casual Listener

Bonjour ,    Ça fait 3 semaines que je ne peux écouter de la musique alors que j'ai l'offre premium avec mon opérateur , pourtant l'application me dit que je suis connecté mais les musiqu...

273 Views

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Solved!!Superuser Contribution Spotify on Tablet

It's now 2017, I was curious if the on demand privilege was still available for tablets. I'm afraid to update my Spotify on my tablet because I do not want the "shuffle play" as my only option. I want to be able to play a specific song at any given t...

Casual Listener

It's now 2017, I was curious if the on demand privilege was still available for tablets. I'm afraid to update my Spotify on my tablet because I do not want the "shuffle play" as my only option. I wan...

Erika

Roadie

566 Views

3 replies

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Can I get to preferences on an android tablet?

I've been looking for preferences on my android for a while and I know you can get to it on a computer, sadly I don't have access to one, so I was wondering if I could access preferences on my tablet and how. Note, I don't have access to Spotify Prem...

Newbie

I've been looking for preferences on my android for a while and I know you can get to it on a computer, sadly I don't have access to one, so I was wondering if I could access preferences on my tablet...

Joe

Community Legend

2769 Views

3 replies

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Volume Spikes

When I skip a song the first half a second or so goes really loud. It seems what is happening is it is taking the equalizer a second to turn on. I've been a member for quite awhile but I'm getting pretty sick of this issue. I see posts from 2013 of p...

Casual Listener

When I skip a song the first half a second or so goes really loud. It seems what is happening is it is taking the equalizer a second to turn on. I've been a member for quite awhile but I'm getting pr...

Audi403

Casual Listener

634 Views

2 replies

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Komt er een app voor fit2?

Komt er in nederland een app voor op de gear fit2?

Casual Listener

Komt er in nederland een app voor op de gear fit2?

Hubo

Community Legend

254 Views

1 replies

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Solved!! MirrorLink + RockScout on Peugeot 3008 SUV

HelloI use Mirrorlink to have SPOTIFY (Samsung S5 on Android) on the Peugeot screen. I did not have any problems until after I plugged in an Iphone with Carplay then trigger SPOTIFY (no problem) but when Iphone disconnected, there was no phone menu, ...

Casual Listener

Hello I use Mirrorlink to have SPOTIFY (Samsung S5 on Android) on the Peugeot screen. I did not have any problems until after I plugged in an Iphone with Carplay then trigger SPOTIFY (no problem) bu...

Joe

Community Legend

7870 Views

3 replies

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Starting the app problem

When I try to open spotify, I have to restart it several times befor being able to use the app. I'm a premium user and it really bothers me.. I have a Samsung galaxy s7 edge. Thanks for the help!

Newbie

When I try to open spotify, I have to restart it several times befor being able to use the app. I'm a premium user and it really bothers me.. I have a Samsung galaxy s7 edge. Thanks for the help!

170 Views

0 replies

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Ola

Estava ouvindo normalmente minhas playlists no Spotify, deixei de ouvi por algumas hrs e dps voltei a entrar no app porem desta vez offline sem conexão com a internet porem me deparei com minhas playlists todas baixadas, mas eatavam indisponíveis par...

Casual Listener

Estava ouvindo normalmente minhas playlists no Spotify, deixei de ouvi por algumas hrs e dps voltei a entrar no app porem desta vez offline sem conexão com a internet porem me deparei com minhas play...

233 Views

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I cant change the music quality to High

Im a new prenium user. I use a android phone. I tried to resest the cache, re install Spotify. It wont work. I want to downlowad music in the higher quality possible.

Casual Listener

Im a new prenium user. I use a android phone. I tried to resest the cache, re install Spotify. It wont work. I want to downlowad music in the higher quality possible.

LunaFreyja

Casual Listener

369 Views

2 replies

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Equalizer disappeared Android Nougat

I cannot find the Spotify equalizer that was previously there. It's not under any settings to my knowledge. I don't want to use another app and I was wondering where it went.Running Android Nougat on the Oneplus 3. Spotify version 7.5.0.1076 armV7

Casual Listener

I cannot find the Spotify equalizer that was previously there. It's not under any settings to my knowledge. I don't want to use another app and I was wondering where it went. Running Android Nouga...

sachin124567

Casual Listener

1192 Views

2 replies

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Lockscreen album cover in Nougat

Hi, I have a Honor 8 and since I updated to Android Nougat the album cover in lockscreen stopped working.However, other applications like the stock Music player or Google Play Music do show the album cover properly. PFA screenshots comparing my locks...

Newbie

Hi, I have a Honor 8 and since I updated to Android Nougat the album cover in lockscreen stopped working. However, other applications like the stock Music player or Google Play Music do show the a...

pekarting

Casual Listener

1934 Views

4 replies

2 likes

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Solved!! No forward/rearward arrows

I use Spotify via Rockscout by Mirrorlink. Since last week, even if I can still connect to my car's infotainment system and listen to Spotify, the pause button as well as the forward and rearward arrows have vanished from the car's screen (same goes ...

Visitor

I use Spotify via Rockscout by Mirrorlink. Since last week, even if I can still connect to my car's infotainment system and listen to Spotify, the pause button as well as the forward and rearward arr...

V3nn3tj3

Newbie

2048 Views

3 replies

0 likes

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