Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
107318 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
217203 Views
140 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
571237 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
470682 Views
577 replies
40 likes
I have updated spotify app on my samsung galaxy and now it doesnet connect at all....i have uninstalled the app and reinstalled it....turned phone on and off....still no luck....please help!
I have updated spotify app on my samsung galaxy and now it doesnet connect at all....i have uninstalled the app and reinstalled it....turned phone on and off....still no luck....please help!
Casual Listener
711 Views
4 replies
0 likes
Everytime a pause a song the app closes and I have to open it again to keep listening the song or pass to the next one. Please help!
Everytime a pause a song the app closes and I have to open it again to keep listening the song or pass to the next one. Please help! 😞
Not applicable
905 Views
1 replies
0 likes
I recently realized that Spotify was consuming way more data than it used to (I stopped using Spotify for like two monts then reactivated my premium acount a month ago) so I went to my settings and saw the backgound data was usin 3x what the foregoru...
I recently realized that Spotify was consuming way more data than it used to (I stopped using Spotify for like two monts then reactivated my premium acount a month ago) so I went to my settings and s...
689 Views
0 replies
0 likes
Depois que atualizei e adquiri o plano familiar premium nao achei a opcao de importar musicas do meu android,como devo proceder?
Depois que atualizei e adquiri o plano familiar premium nao achei a opcao de importar musicas do meu android,como devo proceder?
568 Views
0 replies
1 likes
When I listen on my phone with my new bluetooth beadphones (platronic Backbeat Pro 2) the playlist stops at the end of each song. The phone display still shows that it is playing but I have to skip to the next song to get it to start playing again.
When I listen on my phone with my new bluetooth beadphones (platronic Backbeat Pro 2) the playlist stops at the end of each song. The phone display still shows that it is playing but I ha...
Not applicable
772 Views
1 replies
0 likes
Seit ca 3-4 Wochen öffnet sich die App ständig von selbst. Heist ich spiele mit dem Handy und die App popt einfach auf. Auch sind jeden Tag alle offline Tracks weg und ich muss sie erst wieder runterladen. Bin kurz davor spotify zu kündigen!!!Hat jem...
Seit ca 3-4 Wochen öffnet sich die App ständig von selbst. Heist ich spiele mit dem Handy und die App popt einfach auf. Auch sind jeden Tag alle offline Tracks weg und ich muss sie erst wieder runter...
Not applicable
2080 Views
1 replies
0 likes
My playlist is not updating or downloading new songs I add from my pc. The issue has been happing for the last week or so. I've rebooted the phone multiple times. The songs show up on my PC playlist but not on the phone. Any thoughts on fixing?
My playlist is not updating or downloading new songs I add from my pc. The issue has been happing for the last week or so. I've rebooted the phone multiple times. The songs show up on my PC playlist ...
Not applicable
518 Views
1 replies
0 likes
I've downloaded my whole playlist but I don't see any options of deleting a single song from my downloads. I've been told that removing the song from my playlist does not delete the song. Is there any solution to this? Why is it so complicated to del...
I've downloaded my whole playlist but I don't see any options of deleting a single song from my downloads. I've been told that removing the song from my playlist does not delete the song. Is th...
Casual Listener
724 Views
1 replies
0 likes
Randomly Spotify will delete all but a song or two from most of my downloaded albums. Playlists are unaffected. This has happened across two phones now, after clearing the offline devices and reinstalling the app, wiping cache, data, restarting the p...
Randomly Spotify will delete all but a song or two from most of my downloaded albums. Playlists are unaffected. This has happened across two phones now, after clearing the offline devices and reinsta...
597 Views
0 replies
0 likes
Been having several issues with Spotify for a while now.1. Songs often just stop/pause midway through a track for no reason.2. Keeps unsaving all of my downloaded songs (2000+)3. Occasionally just glitches, songs skip almost like a scratched CD?I've ...
Been having several issues with Spotify for a while now. 1. Songs often just stop/pause midway through a track for no reason. 2. Keeps unsaving all of my downloaded songs (2000+) 3. Occasionally j...
Not applicable
689 Views
1 replies
0 likes
Hello! I hope someone can help me out. I have searched the forum but haven't found a solution to my problem. Last week I listened to one of my playlists on my phone (android) while I slept for about an hour. When I woke up, I noticed that the playlis...
Hello! I hope someone can help me out. I have searched the forum but haven't found a solution to my problem. Last week I listened to one of my playlists on my phone (android) while I slept f...
Spotify Star
2563 Views
1 replies
1 likes
Well, this is getting beyond annoying:I have spotify premium, regular payments, etc etc...I have 2 offline-enabled devices with a lot of offline music downloaded (a samsung galaxy S7 and a samsung galaxy tab s2)Every other day or so I find a number (...
Well, this is getting beyond annoying: I have spotify premium, regular payments, etc etc... I have 2 offline-enabled devices with a lot of offline music downloaded (a samsung galaxy S7 and a samsun...
Community Legend
813 Views
3 replies
0 likes
Hi, I have Chromecast and Apple devices for streaming music at home. However, Spotify doesn't show Airport Express on available devices, only Chromecast. How can I enable streaming Spotify thru my Airport Express?Thanks for your adviceFausto
Hi, I have Chromecast and Apple devices for streaming music at home. However, Spotify doesn't show Airport Express on available devices, only Chromecast. How can I enable streaming Spotify thru my Ai...
345 Views
0 replies
0 likes
Hi. I downloaded MP3 file of Charlie Puth's Chandelier cover before. First time I failed to apply it on Spotify, but second time I succeed.However, that's not a problem. The file that I failed to apply still remains. It keeps catching my eyes.Is ther...
Hi. I downloaded MP3 file of Charlie Puth's Chandelier cover before. First time I failed to apply it on Spotify, but second time I succeed. However, that's not a problem. The file that I failed to...
364 Views
0 replies
0 likes
Hey guys. I have no computer available and wanted to convert my saved songs into a playlist that I can share. Any suggestions? Cheers.
Hey guys. I have no computer available and wanted to convert my saved songs into a playlist that I can share. Any suggestions? Cheers.
Spotify Star
3121 Views
3 replies
0 likes
After the Android Wear 2.0-update on my Polar M600, I can't control the volume anymore via the M600 watch (see attachment). Before the update, the M600 would display a diamond shaped control pad on the watch: left and right for previous/next track - ...
After the Android Wear 2.0-update on my Polar M600, I can't control the volume anymore via the M600 watch (see attachment). Before the update, the M600 would display a diamond shaped control pad...
Not applicable
6016 Views
6 replies
0 likes
Ok my Spotify simply does not play anything I want, if I try to play some new Playlist or something it simply does not do it. Please check the pics, but if a want to play something that I already played before or some suggestions work fine. Please he...
Ok my Spotify simply does not play anything I want, if I try to play some new Playlist or something it simply does not do it. Please check the pics, but if a want to play something that I already pla...
Spotify Star
1472 Views
4 replies
0 likes
Hi! I have two phones, both on the internet via the save WiFi. Phone 1 has a playlist which is saved to the phone. When I listen to music on phone 2 and then stream it via phone 1 (via available devices) and that particular track is saved on phone 1,...
Hi! I have two phones, both on the internet via the save WiFi. Phone 1 has a playlist which is saved to the phone. When I listen to music on phone 2 and then stream it via phone 1 (via avail...
367 Views
0 replies
0 likes
Hey hi everyoneI updated the appAnd after that the app doesn't allow me to play music without an Internet connection. Even if I have already downloaded the songsI have deleted the app and redownloaded the song and still the same problemI have spotify...
Hey hi everyone I updated the app And after that the app doesn't allow me to play music without an Internet connection. Even if I have already downloaded the songs I have deleted the app and redow...
420 Views
0 replies
0 likes
All of my playlists are missing on my phone. I can access them fine on my computer but they dont appear on my android. I've tried reinstalling, setting to offline mode and clearing the cache but I can't get them to appear.
All of my playlists are missing on my phone. I can access them fine on my computer but they dont appear on my android. I've tried reinstalling, setting to offline mode and clearing the cache but I ca...
Casual Listener
508 Views
2 replies
0 likes
