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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

196218 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 196218 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

538030 Views

78 replies

3 likes

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  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

jeetchanchawat

Casual Listener

444171 Views

566 replies

37 likes

Account
Free
  • 444171 Views
  • 566 replies
  • 37 likes

Downloaded songs not showing in library "songs"

I just started Spotify a few weeks ago and I noticed that my downloaded songs are not showing in my library. I downloaded playlists such as Global Top 50 and in my library it showed nothing. After that I tried saving every song individually and it wo...

Casual Listener

I just started Spotify a few weeks ago and I noticed that my downloaded songs are not showing in my library. I downloaded playlists such as Global Top 50 and in my library it showed nothing. After th...

nikuafreak

Casual Listener

841 Views

2 replies

0 likes

  • 841 Views
  • 2 replies
  • 0 likes

Musica si mette in pausa su huawey p9plus

Ciao, qualcuno sa perche' su huawey p9 la musica si mette in pausa a schermo spenti e ad intervalli irregolari, ho gia dato tutte le autorizzazioni per la batteria, mai capitato su altri telefoni, grazie

Newbie

Ciao, qualcuno sa perche' su huawey p9 la musica si mette in pausa a schermo spenti e ad intervalli irregolari, ho gia dato tutte le autorizzazioni per la batteria, mai capitato su altri telefoni, gr...

748 Views

0 replies

0 likes

  • 748 Views
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Can't save to SD card

Hi, I'm currently use a Samsung Galaxy S7. I'm having troubles saving my data to my external storage instead of my internal storage. I've searched for it and I know that there are solutions given by spotify here https://support.spotify.com/is/using_s...

Newbie

Hi,   I'm currently use a Samsung Galaxy S7. I'm having troubles saving my data to my external storage instead of my internal storage.   I've searched for it and I know that there are s...

MattSuda

Spotify Star

1051 Views

1 replies

0 likes

  • 1051 Views
  • 1 replies
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Spotify app minimizes instantly - Moto Z Play - LineageOS - 7.1.1

I've installed LineageOS on my Moto Z Play with Nougat 7.1.1Spotify worked for half a day without any problems. But then it crashes instantly after start. Sometimes I can see the dialog to decide wether to log in or create an account. But never come ...

Newbie

I've installed LineageOS on my Moto Z Play with Nougat 7.1.1 Spotify worked for half a day without any problems. But then it crashes instantly after start. Sometimes I can see the dialog to decide w...

433 Views

0 replies

0 likes

  • 433 Views
  • 0 replies
  • 0 likes

Notification at top of my samsung

Hi all, My spotify notification at the top of my samsung A5 wont go away. I used to just swipe it and it went when I had finished listening but this is not happening now. This means that it keeps playing when in my pocket and also whenever I listen t...

Newbie

Hi all,   My  spotify notification at the top of my samsung A5 wont go away. I used to just swipe it and it went when I had finished listening but this is not happening now.   This...

370 Views

0 replies

0 likes

  • 370 Views
  • 0 replies
  • 0 likes

Start Playlist about widget button in my home screen

Hello,I would like to start playing a special playlist with a widget button in my home screen of my smartphone. Can you help me please?

Newbie

Hello, I would like to start playing a special playlist with a widget button in my home screen of my smartphone. Can you help me please? 😀

349 Views

0 replies

0 likes

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  • 0 likes

Spotify app randomly disconnecting when not used, making me lose my synced playlists

Hello, I have a rooted LG G3 (LG-D855) using CyanogenMod version 12.1-20151026-NIGHTLY-d855, and used to live in France where I had no issues at all with spotify on my phone. But since I came to New Zealand 4 months ago (and had to change my payment ...

Casual Listener

Hello,   I have a rooted LG G3 (LG-D855) using CyanogenMod version 12.1-20151026-NIGHTLY-d855, and used to live in France where I had no issues at all with spotify on my phone. But since I cam...

407 Views

0 replies

0 likes

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Bug when music started

Hello, SpotifyI have a Galaxy Note 4, official Google Play App. This newtest version have one critical bug. When i want song, click music dont play. Stay in 0:00 and nothing after i click pause/play again bugs still here.. When a click to music line....

Newbie

Hello, Spotify I have a Galaxy Note 4, official Google Play App. This newtest version have one critical bug. When i want song, click music dont play. Stay in 0:00 and nothing after i click pause/pla...

302 Views

0 replies

0 likes

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Unable to control volume when Android screen off/locked

Until recently I was able to control Spotify Connect volume from my phone (Chromecast Audio) but this no longer works. I have to unlock the phone and enter the Spotify app in order to control volume!Is this a bug? Will this feature be returning?

Regular

Until recently I was able to control Spotify Connect volume from my phone (Chromecast Audio) but this no longer works. I have to unlock the phone and enter the Spotify app in order to control volume!...

cericthered

Casual Listener

2822 Views

5 replies

3 likes

  • 2822 Views
  • 5 replies
  • 3 likes

Spotify stops playing in desktop/laptop and starts in my android device

Hello there.I use my Spotify account in 3 devices, desktop (home); laptop (work), both Windows, and my cellphone (Galaxy S7 Edge). Never had this problem before with my old LG G3.And just as the title says, while I'm listening something during at wor...

Newbie

Hello there. I use my Spotify account in 3 devices, desktop (home); laptop (work), both Windows, and my cellphone (Galaxy S7 Edge). Never had this problem before with my old LG G3. And just as the ...

429 Views

0 replies

1 likes

  • 429 Views
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  • 1 likes

Superuser Contribution Strange songs appearing on my play list

Something really weird is happening. I suspect its when I go to a certain same location, but haven't verified. I suddenly have a strange song of artist that I did not choose or a song I would never listen to (it's vietamese, not that i have anything ...

Newbie

Something really weird is happening. I suspect its when I go to a certain same location, but haven't verified. I suddenly have a strange song of artist that I did not choose or a song I would never l...

Leonardo

Roadie

3128 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution I cant download any song

I can't download any, songThe spotify app download the first 3 songs and it just stuck in one song it just doesn't move

Newbie

I can't download any, song The spotify app download the first 3 songs and it just stuck in one song it just doesn't move

Leonardo

Roadie

374 Views

1 replies

0 likes

  • 374 Views
  • 1 replies
  • 0 likes

Device Available Issues

Is anyone else having issues with the newest spotify updating seeing all the devices available? In the past, I have been able to see the other devices that are logged on. Now, is there distance limitation for devices outside a certain range? You used...

Newbie

Is anyone else having issues with the newest spotify updating seeing all the devices available? In the past, I have been able to see the other devices that are logged on. Now, is there distance limit...

kirashi

Community Legend

2919 Views

2 replies

0 likes

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  • 2 replies
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Equalizer for Android

I continue to read arguments about the equalizer for Apple devices, but recently I bought an android and can not find it anymore. Before it was easily found in the settings. is the equalizer not available for Android?

Newbie

I continue to read arguments about the equalizer for Apple devices, but recently I bought an android and can not find it anymore. Before it was easily found in the settings. is the equalizer not avai...

Joe

Community Legend

438 Views

1 replies

0 likes

  • 438 Views
  • 1 replies
  • 0 likes

Spotify extremely slow via wifi

My Spotify using wi-fi connection is extremely slow although I have fastest line available in Germany. Frontend is almost not loading and downloads are extremely slow.4g is ok.

Casual Listener

My Spotify using wi-fi connection is extremely slow although I have fastest line available in Germany. Frontend is almost not loading and downloads are extremely slow. 4g is ok.

Hubo

Community Legend

3558 Views

5 replies

2 likes

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  • 5 replies
  • 2 likes

Waiting and waiting and waiting. (iTunes sync with iOS/Mac Spotify)

For the past week, I've tried every single solution offered up online - both within this forum and elsewhere (resetting wifi, reinstalling Spotify, restarting computer, etc.) - in regards to Spotify desktop not syncing any my local files with the Spo...

Casual Listener

For the past week, I've tried every single solution offered up online - both within this forum and elsewhere (resetting wifi, reinstalling Spotify, restarting computer, etc.) - in regards to Spotify ...

matbaxt

Casual Listener

537 Views

3 replies

0 likes

  • 537 Views
  • 3 replies
  • 0 likes

Problem with Long (Many Tracks) Album

On very long, multi-CD album (e.g. "Complete Road Trips", Grateful Dead, 388 tracks) if you play a track well into the album (> 127?), the next track played is not the next, but always the first. Also, if while playing such a track, the up-arrow at l...

Newbie

On very long, multi-CD album (e.g. "Complete Road Trips", Grateful Dead, 388 tracks) if you play a track well into the album (> 127?), the next track played is not the next, but always the first. ...

322 Views

0 replies

0 likes

  • 322 Views
  • 0 replies
  • 0 likes

4.5G conection problem

Anyone is having a problem while searching for a song through an operator while using data (3G/4G) I've been having this issue for a month and still don't know why obviously I'm connected to the internet and all the apps work just fine

Regular

Anyone is having a problem while searching for a song through an operator while using data (3G/4G) I've been having this issue for a month and still don't know why obviously I'm connected to the inte...

Joe

Community Legend

1325 Views

8 replies

0 likes

  • 1325 Views
  • 8 replies
  • 0 likes

Superuser Contribution Spotify Connect streaming issues

Hi All,I have a Yamaha RX-V475 AV Receiver that I am having a heap of buffering issues. I have Cable internet so the speeds are good. Pandora works fine, Apple Music works fine, amps firmware is up to date. Spotify cannot get through a song without a...

Newbie

Hi All, I have a Yamaha RX-V475 AV Receiver that I am having a heap of buffering issues. I have Cable internet so the speeds are good. Pandora works fine, Apple Music works fine, amps firmware is ...

Juandroid38

Newbie

623 Views

2 replies

0 likes

  • 623 Views
  • 2 replies
  • 0 likes