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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111145 Views

26 replies

3 likes

  • 111145 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

223656 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 223656 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

580813 Views

79 replies

3 likes

  • 580813 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478263 Views

577 replies

40 likes

Account
Free
  • 478263 Views
  • 577 replies
  • 40 likes

Nexus 6P Sound Issues Marshmallow

I just recently purchased the Google Nexus 6P and have been having issues with the sound output for Spotify app on Android 6.0 Marshmallow. It is very quiet when the audio cable is plugged into external speakers or my car stereo. I tested the phone i...

Regular

I just recently purchased the Google Nexus 6P and have been having issues with the sound output for Spotify app on Android 6.0 Marshmallow. It is very quiet when the audio cable is plugged into exter...

robertsonj0844

Regular

2654 Views

12 replies

3 likes

  • 2654 Views
  • 12 replies
  • 3 likes

Lost playlist

I have had a free account with Spotify for about the last 8 months. During that time, I created a playlist with over 250 songs. All was well until this afternoon. I usually just have to tap on my Spotify icon, and I'm taken to the last song in my lis...

Newbie

I have had a free account with Spotify for about the last 8 months. During that time, I created a playlist with over 250 songs. All was well until this afternoon. I usually just have to tap on my Spo...

Joe

Community Legend

549 Views

1 replies

0 likes

  • 549 Views
  • 1 replies
  • 0 likes

Spotify randomly changes device when playing

While playing a song, it seems to randomly go from my computer to me music player, without any interaction.

Casual Listener

While playing a song, it seems to randomly go from my computer to me music player, without any interaction.

Joe

Community Legend

3430 Views

8 replies

6 likes

  • 3430 Views
  • 8 replies
  • 6 likes

Spotify undownloads tracks and albums (Premium)

This is really strange. After updating recently from a really old version, Spotify kept deleting certain songs and an album I had downloaded on my Huawei. After another update, the single tracks from albums I had downloaded would stay again, but Kate...

Casual Listener

This is really strange. After updating recently from a really old version, Spotify kept deleting certain songs and an album I had downloaded on my Huawei. After another update, the single tracks from...

Nordavind

Casual Listener

784 Views

2 replies

0 likes

  • 784 Views
  • 2 replies
  • 0 likes

Music skips Stutteren

Music skips stuterd if i play it on the bluetooth in the car (at least 8 x per song) like an old diskman have tried different phones and reset the bluetooth and mobile but noting helps but if I put the number on the phone it selfs and play it, this w...

Newbie

Music skips stuterd if i play it on the bluetooth in the car (at least 8 x per song) like an old diskman  have tried different phones and reset the bluetooth and mobile but noting helps&nb...

315 Views

0 replies

0 likes

  • 315 Views
  • 0 replies
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Songs stop one second before it should end

For months ive been dealing with spotify not continuing to the next song. 90% on the time the music stops after the songs is over. Ive played with all the settings nothing. Ive deleted the app and the data from my galaxy s7 phone. Nothing. Ive moved ...

Newbie

For months ive been dealing with spotify not continuing to the next song. 90% on the time the music stops after the songs is over. Ive played with all the settings nothing. Ive deleted the app and th...

discord-317

Music Fan

517 Views

1 replies

0 likes

  • 517 Views
  • 1 replies
  • 0 likes

Problemas com reprodução de musicas offline

As músicas estão baixadas mas não consigo escuta-Mas off line, mesmo a seta de download estando verde.

Newbie

As músicas estão baixadas mas não consigo escuta-Mas off line, mesmo a seta de download estando verde.

429 Views

0 replies

3 likes

  • 429 Views
  • 0 replies
  • 3 likes

Spotify plays audio from saved video files when using tasker

I used tasker to auto launch spotify when the headphines are plugged in, however when it lauches it plays audio from saved video files on phone instaeding of playing the play list. Below is the intent command I am using; System”>Send Intent• – Action...

Newbie

I used tasker to auto launch spotify when the headphines are plugged in, however when it lauches it plays audio from saved video files on phone instaeding of playing the play list.   Below is ...

343 Views

0 replies

0 likes

  • 343 Views
  • 0 replies
  • 0 likes

Offline playlist get unsynched (undownloaded)

So this happened to me a few times now and it's becoming more and more of an issue. I have a playlist downloaded to my device and once in a while Spotify (spontaneously) decides my playlist shouldn't be listened to offline and unsynces(undownloads, w...

Newbie

So this happened to me a few times now and it's becoming more and more of an issue. I have a playlist downloaded to my device and once in a while Spotify (spontaneously) decides my playlist shouldn't...

tvshirley44

Casual Listener

2890 Views

2 replies

2 likes

  • 2890 Views
  • 2 replies
  • 2 likes

Solved!! Wont play my downloaded songs

It has happened a couple times now that my downloaded songs wont play but the files for them are still saved to my phone

Newbie

It has happened a couple times now that my downloaded songs wont play but the files for them are still saved to my phone

AndyUrie

Casual Listener

840 Views

2 replies

0 likes

  • 840 Views
  • 2 replies
  • 0 likes

Missing downloaded songs after software update

I have problem after update spotify, all songs on all my playlists that I have downloaded before show no green check, and I can't play it offline. I have to re-download all of them again. I got same problem twice, first on desktop, second on my andro...

Newbie

I have problem after update spotify, all songs on all my playlists that I have downloaded before show no green check, and I can't play it offline. I have to re-download all of them again. I got same ...

616 Views

0 replies

0 likes

  • 616 Views
  • 0 replies
  • 0 likes

Language setting on Spotify differs from Android

My Xperia is set to Danish but the language on the Spotify app is running Malayan. How can I set the language to Danish in the App?

Newbie

My Xperia is set to Danish but the language on the Spotify app is running Malayan. How can I set the language to Danish in the App?

Joe

Community Legend

614 Views

1 replies

0 likes

  • 614 Views
  • 1 replies
  • 0 likes

Samsung Galaxy A5 spotify starts playing automatically

For some reason when playing music on my computer and pausing it for a longer time, it starts playing from my mobile device if spotify is turned on.

Newbie

For some reason when playing music on my computer and pausing it for a longer time, it starts playing from my mobile device if spotify is turned on.

469 Views

0 replies

0 likes

  • 469 Views
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  • 0 likes

Spotify on Samsung S8 not updating track on lock screen

HeyI have two new issues on the Samsun S8 1) When Casting to Chromecast the artist details don't always update on the lock screen so I'm unable to forward a track etc.2) Then if I go into the phone to change a track in the Spotify app, it disconnects...

Newbie

Hey I have two new issues on the Samsun S8   1) When Casting to Chromecast the artist details don't always update on the lock screen so I'm unable to forward a track etc. 2) Then if I go int...

richf90

Newbie

773 Views

1 replies

0 likes

  • 773 Views
  • 1 replies
  • 0 likes

Solved!! Spotify does not rocognize my sd card

Help, my mobile (tplink neffos 5c) cannot recognize my sd card to migrate my offline mode songs. Just appears the phone memory two times.

Newbie

Help, my mobile (tplink neffos 5c) cannot recognize my sd card to migrate my offline mode songs. Just appears the phone memory two times.

MattSuda

Spotify Star

6739 Views

1 replies

0 likes

  • 6739 Views
  • 1 replies
  • 0 likes

My spotify won't play songs

It keeps saying I need premium in order to shuffle play. **bleep**?

Newbie

It keeps saying I need premium in order to shuffle play. **bleep**?

381 Views

0 replies

0 likes

  • 381 Views
  • 0 replies
  • 0 likes

Artist Page Shuffle omits old albums, plays Popular 10 too often

I have a question. Does shuffle have a heavier bias toward more popular songs? Or am I just imagining it? I often put Regina Spektor's page on "Shuffle All". It seems like the tracks I get most are the more 'mainstream' or the albums' flagship songs....

Regular

I have a question. Does shuffle have a heavier bias toward more popular songs? Or am I just imagining it?   I often put Regina Spektor's page on "Shuffle All". It seems like the tracks I get m...

514 Views

0 replies

0 likes

  • 514 Views
  • 0 replies
  • 0 likes

Stop Playing music of last album of Drake(?)

Hi, well i dont if im the only one, maybe it happens with other songs to you, but in my case is with Drake, i want to hear his last album and it starts play the songs good and then stop and all spotify frozen. Im premium, in my computer the same with...

Newbie

Hi, well i dont if im the only one, maybe it happens with other songs to you, but in my case is with Drake, i want to hear his last album and it starts play the songs good and then stop and all spoti...

820 Views

0 replies

1 likes

  • 820 Views
  • 0 replies
  • 1 likes

Not working

When i start the app it always signs me out,and makes me redowload my muisic, and a few minutes later it happens again.

Newbie

When i start the app it always signs me out,and makes me redowload my muisic, and a few minutes later it happens again.

335 Views

0 replies

0 likes

  • 335 Views
  • 0 replies
  • 0 likes

Shuffle Trouble

Not sure if this is due to the size of my playlist (Current 2,773) It tends to stick to the top of the list. I found that sometimes it will be a bit more diverse if I choose a song further down the list bit maybe one out of three times. Anything I ca...

Newbie

Not sure if this is due to the size of my playlist (Current 2,773)  It tends to stick to the top of the list. I found that sometimes it will be a bit more diverse if I choose a song further down...

442 Views

0 replies

0 likes

  • 442 Views
  • 0 replies
  • 0 likes