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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

376911 Views

541 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7638 Views

0 replies

7 likes

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Syncing/downloading tracks on multiple devices

I've signed in on multiple devices. I want to be able to download specific tracks to one device rather then having them download on both devices.At the moment when I put device 1 in offline mode and download tracks on device 2, then switch device 1 i...

Casual Listener

I've signed in on multiple devices. I want to be able to download specific tracks to one device rather then having them download on both devices. At the moment when I put device 1 in offline mode an...

fredsinator

Casual Listener

13670 Views

2 replies

0 likes

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[BUG] [Android] Spotify Connect Volume Bug

Hello Spotify,I have Sonos speakers connected to my Spotify app on my Google Pixel and when I go to change the volume in the app, it defaults to zero volume and essentially mutes my Sonos speakers. Once I turn the volume up it applies, but whenever I...

Casual Listener

Hello Spotify, I have Sonos speakers connected to my Spotify app on my Google Pixel and when I go to change the volume in the app, it defaults to zero volume and essentially mutes my Sonos speakers....

408 Views

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Questions regarding downloads

New to Spotify on trial. I only need to download songs on to my phone for offline playback, not my desktop. Q1. Am I correct in saying that if I click download on a playlist on my desktop app, it stores the file to my desktops hard drive, and that me...

Newbie

New to Spotify on trial. I only need to download songs on to my phone for offline playback, not my desktop.   Q1. Am I correct in saying that if I click download on a playlist on my deskt...

Joe

Community Legend

520 Views

1 replies

0 likes

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spotify connect

is absolute garbage lately. i use 2 android devices....my phone and an old phone i use as just a player.just a few weeks ago i could be listening on the old phone hard wire connected to a speaker and be able to control things with my phone from acros...

Casual Listener

is absolute garbage lately.  i use 2 android devices....my phone and an old phone i use as just a player. just a few weeks ago i could be listening on the old phone hard wire connected to a spe...

blahhhhhh2

Casual Listener

577 Views

2 replies

0 likes

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'three dot' menu actions not working

EDIT: It turns out that the problem is that, for some reason, Spotify and Lux don't work well together any more. What's the issue? Hi. I'm running Android 7.1.1 (Nexus 6P, N4F26T). Since the most recent update, none of the options available from the ...

Casual Listener

EDIT: It turns out that the problem is that, for some reason, Spotify and Lux don't work well together any more. What's the issue?       Hi. I'm running Android 7.1.1 (Nexus 6P, N4...

heedfull

Casual Listener

1737 Views

2 replies

0 likes

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Pregunta

Hoy quise escuchar desde mi spotify de un samsung alli me propone solo escuchar de una forma aleatoria, si bien ingrese con mi Facebook no reconoce mi cuenta premiun, hay una forma de sincronizar mi cuenta de PC y la de mi telefono, cundo no estoy en...

Casual Listener

Hoy quise escuchar desde mi spotify de un samsung alli me propone solo escuchar de una forma aleatoria, si bien ingrese con mi Facebook no reconoce mi cuenta premiun, hay una forma de sincronizar mi ...

Osmapaloma-es

Newbie

744 Views

4 replies

0 likes

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Spotify Shuffle

Alright Spotify needs to fix the shuffle option ASAP. For the past week every time I shuffle my library of MULTIPLE ARTISTS and MULTIPLE GENRES the same songs always start first and some songs I never get to hear unless I go specifically select them....

Newbie

Alright Spotify needs to fix the shuffle option ASAP. For the past week every time I shuffle my library of MULTIPLE ARTISTS and MULTIPLE GENRES the same songs always start first and some songs I...

MauriceMV

Spotify Star

499 Views

1 replies

0 likes

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Solved!! Local files sync issue

I've downloaded multiple tracks in .mp3 on my dektop, adde them to my Local files and put them on a Playlist. They are now all availible via the desktop, but when I go onto my andriod phone, they all are greyed out and it says waiting to download. Bo...

Casual Listener

I've downloaded multiple tracks in .mp3 on my dektop, adde them to my Local files and put them on a Playlist. They are now all availible via the desktop, but when I go onto my andriod phone, they all...

Arheo

Casual Listener

1053 Views

2 replies

0 likes

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Huawei p8 lite sd card

Hi,I have a p8 lite and i want save my music on sd card.But in the option of Spotify, i dont have a partie "storage"..I need help ! Thanks

Newbie

Hi, I have a p8 lite and i want save my music on sd card. But in the option of Spotify, i dont have a partie "storage".. I need help ! Thanks

MattSuda

Spotify Star

3622 Views

1 replies

0 likes

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loss of tracks in playlists

so i dont know if spotify recently updated or not on android but my main playlist where i save everything before moving into set lists has now changed and any andall tracks that were not dowloaded previously have dissapeared, i mean come on if its go...

Newbie

so i dont know if spotify recently updated or not on android but my main playlist where i save everything before moving into set lists has now changed and any andall tracks that were not dowloaded pr...

326 Views

0 replies

0 likes

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Solved!! How can i switch of the playlidt radio when a playlist is ended

Always when a playlist is finished a playlist radio is started at the end of the playlist...But this includws always not downloaded songs so that my mobile traffic which is realy expensive is used...How can i switch of this?

Regular

Always when a playlist is finished a playlist radio is started at the end of the playlist... But this includws always not downloaded songs so that my mobile traffic which is realy expensive is used....

MattSuda

Spotify Star

1304 Views

4 replies

0 likes

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Reconnecting to Google Home - Volume Issues

When I leave my apartment then come back my phone connects back to my Google home perfectly and I can play music but the volume change function is broken. It always shows max volume even when that is not the case.Going to the Google Home unit and man...

Music Fan

When I leave my apartment then come back my phone connects back to my Google home perfectly and I can play music but the volume change function is broken. It always shows max volume even when that is...

482 Views

0 replies

0 likes

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Solved!! Family Premium

I just upgraded from the premium plan to the family premium plans and I'm not sure why if two of us are playing music at the same time the music keeps pausing. I thought the point of getting the family plan was , so we can play our music at the same ...

Casual Listener

I just upgraded from the premium plan to the family premium plans and I'm not sure why if two of us are playing music at the same time the music keeps pausing. I thought the point of getting the fami...

Cplante-cr

Newbie

1532 Views

3 replies

0 likes

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Solved!! Problems with Chromecast Audio and Android

Hi! I'm using the new Chromecast Audio wth two Andoid smartphones and an Android tablet. There is no problem to play an album or a playlist BUT if I want to skip a song or choose a new song from same or other playlist the music stopped. It is not pos...

Visitor

Hi!   I'm using the new Chromecast Audio wth two Andoid smartphones and an Android tablet. There is no problem to play an album or a playlist BUT if I want to skip a song or choose a new song ...

taormania

Casual Listener

31040 Views

21 replies

5 likes

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lost all my music

I just got a new phone Samsung A5 they transferred my data went to open Spotify App had to log in, so I did and all my playlists are gone. I tried the log in with ID and password when I uninstalled the app and reinstalled, it wanted credit card ect, ...

Newbie

I just got a new phone Samsung A5 they transferred my data went to open Spotify App had to log in, so I did and all my playlists are gone. I tried the log in with ID and password when I uninstalled t...

467 Views

0 replies

0 likes

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Spotify not recognised by Android Auto

Just installed Android Auto and Spotify is not appearing only Google Play and Amazon music. I read in these forums that it can be solved by reinstalling Spotify however I am unable to reinstall Spotify. It offers me the choice to Disable / Enable ins...

Regular

Just installed Android Auto and Spotify is not appearing only Google Play and Amazon music. I read in these forums that it can be solved by reinstalling Spotify however I am unable to reinstall Spoti...

423 Views

0 replies

0 likes

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[Android] Premium Account - Download failure

All of the sudden all my downloads are gone. If I redownload them, they stay downloaded but once I lock my phone they are gone. And it is not that I haven't enough storage because I have stil 15GB of storage that's free. Can someone help me?

Newbie

All of the sudden all my downloads are gone. If I redownload them, they stay downloaded but once I lock my phone they are gone. And it is not that I haven't enough storage because I have stil 15GB of...

307 Views

0 replies

0 likes

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Can't change order of songs in playlist

There must be something I'm missing. For the past 20 minutes I've been trying everything to just change the order of the songs in a playlist I've created. I long hold a song and a screen pops up without an option to move the song in any direction. I ...

Newbie

There must be something I'm missing. For the past 20 minutes I've been trying everything to just change the order of the songs in a playlist I've created. I long hold a song and a screen pops up with...

celeste7

Newbie

2062 Views

3 replies

1 likes

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Cannot reorder tracks in playlist

How do you reorder tracks in a spotify playlist? I've read other threads but I have no "Edit" option, no way to filter columns, etc as mentioned in those threads. This is a VERY basic funtionality and I want it. Thanks

Regular

How do you reorder tracks in a spotify playlist?   I've read other threads but I have no "Edit" option, no way to filter columns, etc as mentioned in those threads.   This is a VERY bas...

Borowscy

Music Fan

694 Views

2 replies

1 likes

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  • 1 likes