Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
111152 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
223665 Views
144 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
580825 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
478273 Views
577 replies
40 likes
Hello, is there an easy function to put all your downloaded Playlist songs to the "Songs" folder? There is this "+" function you have to activate for every individual song. That is **bleep** of work. Is it possible to extend this feature for the whol...
Hello, is there an easy function to put all your downloaded Playlist songs to the "Songs" folder? There is this "+" function you have to activate for every individual song. That is **bleep** of work....
Casual Listener
546 Views
2 replies
0 likes
Hello Spotify. In the past few weeks, I've encountered a problem where Spotify randomly deletes a few downloaded songs off the device. To clarify, the download was deleted off the device, but the song remained saved in the library. Today, my entire l...
Hello Spotify. In the past few weeks, I've encountered a problem where Spotify randomly deletes a few downloaded songs off the device. To clarify, the download was deleted off the devi...
344 Views
0 replies
0 likes
Spotify on my iPhone works fine with Apple's headphones with remote and mic—you can use it to play/pause music, control volume, and skips songs. Spotify on Android doesn't work with them—all I can do is play/pause musc. You can't skip or control volu...
Spotify on my iPhone works fine with Apple's headphones with remote and mic—you can use it to play/pause music, control volume, and skips songs. Spotify on Android doesn't work with t...
Casual Listener
3829 Views
3 replies
2 likes
I've got my SD Card set as storage for my songs and it's more than enough space left. Still my downloaded songs are getting randomly deleted. Do you guys have any suggestions what to do?
I've got my SD Card set as storage for my songs and it's more than enough space left. Still my downloaded songs are getting randomly deleted. Do you guys have any suggestions what to do? 🙂
577 Views
0 replies
1 likes
The latest update seems to have removed the option for podcasts, which wasn't a nice surprise as I was getting into the car this morning!I'm using an Xperia Z1 compact, running Android 5.1.1, app version 8.4.0.539 armV7.
The latest update seems to have removed the option for podcasts, which wasn't a nice surprise as I was getting into the car this morning! I'm using an Xperia Z1 compact, running Android 5.1.1, app v...
Casual Listener
1382 Views
1 replies
1 likes
My phone app keeps opening its self and playing on its own. I have it running on PC, then it will open on my phone and play a different song and stop playing on my PC. Please fix this problem.
My phone app keeps opening its self and playing on its own. I have it running on PC, then it will open on my phone and play a different song and stop playing on my PC. Please fix this problem.
Community Legend
3989 Views
6 replies
5 likes
So, I have my music set to save to the SD card in my phone, and it is on the SD card. However, it is also trying to save everything to my internal storage as well. Any suggestions?
So, I have my music set to save to the SD card in my phone, and it is on the SD card. However, it is also trying to save everything to my internal storage as well. Any suggestions?
Community Legend
501 Views
1 replies
0 likes
Push notifications don't work properly. I never receive any notifications of any new album or single of artists I follow, even though I've got them activated since I created my account. What can I do? Thanks.
Push notifications don't work properly. I never receive any notifications of any new album or single of artists I follow, even though I've got them activated since I created my account. What can I do...
Spotify Star
737 Views
1 replies
0 likes
Hello, I recently purchased a new phone and after downloading the spotify app from the Google play store I am having issues signing in. I do not have my spotify account connected to ym Facebook account nor do I want to. However, when I try to sign in...
Hello, I recently purchased a new phone and after downloading the spotify app from the Google play store I am having issues signing in. I do not have my spotify account connected to ym...
Community Legend
28465 Views
8 replies
1 likes
Hello,During the night, the song all summer long has been apparently removed. I can't delete it... See the screenshot bellow. Any ideas?Thanks!!Anthony
Hello, During the night, the song all summer long has been apparently removed. I can't delete it... See the screenshot bellow. Any ideas? Thanks!! Anthony
Community Legend
918 Views
5 replies
0 likes
Upgraded on cell not getting premium on other devices
Upgraded on cell not getting premium on other devices
Spotify Star
355 Views
1 replies
0 likes
Hello,In the latest update the Que List has been removed from the Spotify online web player. It was one of the best functions for Spotify, you really need to consider bringing it back. //GML
Hello, In the latest update the Que List has been removed from the Spotify online web player. It was one of the best functions for Spotify, you really need to consider bringing it back. &n...
478 Views
0 replies
0 likes
I've been trying to get the lock screen player for awhile. Can someone let me know how to do that on my s7.
I've been trying to get the lock screen player for awhile. Can someone let me know how to do that on my s7.
496 Views
0 replies
0 likes
Ever since I bought Spotify Premium, my Spotify account on my phone has been acting up. Once or twice a month, I get signed out of my Spotify account and have to sign in again, my songs have all been undownloaded, and my song download location has be...
Ever since I bought Spotify Premium, my Spotify account on my phone has been acting up. Once or twice a month, I get signed out of my Spotify account and have to sign in again, my songs have all...
387 Views
0 replies
0 likes
Hi All,Searched through the forums and there seems to be some inconsitencies over how the queue should work on a large playlist. I expect the behaviour that when you are parked you should be able to see all playlists and all content inside playlists....
Hi All, Searched through the forums and there seems to be some inconsitencies over how the queue should work on a large playlist. I expect the behaviour that when you are parked you should ...
479 Views
0 replies
0 likes
Al no poder terminar en dos ocasiones mi suscripción me hicieron dos cargos. Y sigo sin servicio premium.
Al no poder terminar en dos ocasiones mi suscripción me hicieron dos cargos. Y sigo sin servicio premium.
Spotify Star
642 Views
1 replies
0 likes
Loving the behind the lyrics feature but long cards are getting cut off with no way to read the last one or two lines. Please make them scrollable or a smaller font.
Loving the behind the lyrics feature but long cards are getting cut off with no way to read the last one or two lines. Please make them scrollable or a smaller font.
685 Views
0 replies
6 likes
To download music (with wifi connection) do I need to have download using cellular data on? It doesn't want to work with it off. Just don't want to chance it and use up all my data.
To download music (with wifi connection) do I need to have download using cellular data on? It doesn't want to work with it off. Just don't want to chance it and use up all my data.
Roadie
429 Views
1 replies
0 likes
my spotify stops playing after one song. Also sometimes when my screen blacks out
my spotify stops playing after one song. Also sometimes when my screen blacks out
483 Views
0 replies
0 likes
Buenos días tengo un problema con mi spotify en mi celular no es la primera vez que sucede pero quiero expresar que no siempre tenemos la posibilidad de conectarnos a internet y volver a descargar la música que se supone ya estaba descargada, resulta...
Buenos días tengo un problema con mi spotify en mi celular no es la primera vez que sucede pero quiero expresar que no siempre tenemos la posibilidad de conectarnos a internet y volver a descargar la...
Not applicable
571 Views
1 replies
0 likes
