Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
107339 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
217228 Views
140 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
571284 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
470700 Views
577 replies
40 likes
For months ive been dealing with spotify not continuing to the next song. 90% on the time the music stops after the songs is over. Ive played with all the settings nothing. Ive deleted the app and the data from my galaxy s7 phone. Nothing. Ive moved ...
For months ive been dealing with spotify not continuing to the next song. 90% on the time the music stops after the songs is over. Ive played with all the settings nothing. Ive deleted the app and th...
Music Fan
511 Views
1 replies
0 likes
As músicas estão baixadas mas não consigo escuta-Mas off line, mesmo a seta de download estando verde.
As músicas estão baixadas mas não consigo escuta-Mas off line, mesmo a seta de download estando verde.
425 Views
0 replies
3 likes
I used tasker to auto launch spotify when the headphines are plugged in, however when it lauches it plays audio from saved video files on phone instaeding of playing the play list. Below is the intent command I am using; System”>Send Intent• – Action...
I used tasker to auto launch spotify when the headphines are plugged in, however when it lauches it plays audio from saved video files on phone instaeding of playing the play list. Below is ...
338 Views
0 replies
0 likes
So this happened to me a few times now and it's becoming more and more of an issue. I have a playlist downloaded to my device and once in a while Spotify (spontaneously) decides my playlist shouldn't be listened to offline and unsynces(undownloads, w...
So this happened to me a few times now and it's becoming more and more of an issue. I have a playlist downloaded to my device and once in a while Spotify (spontaneously) decides my playlist shouldn't...
Casual Listener
2887 Views
2 replies
2 likes
It has happened a couple times now that my downloaded songs wont play but the files for them are still saved to my phone
It has happened a couple times now that my downloaded songs wont play but the files for them are still saved to my phone
Casual Listener
836 Views
2 replies
0 likes
I have problem after update spotify, all songs on all my playlists that I have downloaded before show no green check, and I can't play it offline. I have to re-download all of them again. I got same problem twice, first on desktop, second on my andro...
I have problem after update spotify, all songs on all my playlists that I have downloaded before show no green check, and I can't play it offline. I have to re-download all of them again. I got same ...
605 Views
0 replies
0 likes
My Xperia is set to Danish but the language on the Spotify app is running Malayan. How can I set the language to Danish in the App?
My Xperia is set to Danish but the language on the Spotify app is running Malayan. How can I set the language to Danish in the App?
Community Legend
602 Views
1 replies
0 likes
For some reason when playing music on my computer and pausing it for a longer time, it starts playing from my mobile device if spotify is turned on.
For some reason when playing music on my computer and pausing it for a longer time, it starts playing from my mobile device if spotify is turned on.
463 Views
0 replies
0 likes
HeyI have two new issues on the Samsun S8 1) When Casting to Chromecast the artist details don't always update on the lock screen so I'm unable to forward a track etc.2) Then if I go into the phone to change a track in the Spotify app, it disconnects...
Hey I have two new issues on the Samsun S8 1) When Casting to Chromecast the artist details don't always update on the lock screen so I'm unable to forward a track etc. 2) Then if I go int...
Newbie
764 Views
1 replies
0 likes
Help, my mobile (tplink neffos 5c) cannot recognize my sd card to migrate my offline mode songs. Just appears the phone memory two times.
Help, my mobile (tplink neffos 5c) cannot recognize my sd card to migrate my offline mode songs. Just appears the phone memory two times.
Spotify Star
6729 Views
1 replies
0 likes
It keeps saying I need premium in order to shuffle play. **bleep**?
It keeps saying I need premium in order to shuffle play. **bleep**?
376 Views
0 replies
0 likes
I have a question. Does shuffle have a heavier bias toward more popular songs? Or am I just imagining it? I often put Regina Spektor's page on "Shuffle All". It seems like the tracks I get most are the more 'mainstream' or the albums' flagship songs....
I have a question. Does shuffle have a heavier bias toward more popular songs? Or am I just imagining it? I often put Regina Spektor's page on "Shuffle All". It seems like the tracks I get m...
508 Views
0 replies
0 likes
Hi, well i dont if im the only one, maybe it happens with other songs to you, but in my case is with Drake, i want to hear his last album and it starts play the songs good and then stop and all spotify frozen. Im premium, in my computer the same with...
Hi, well i dont if im the only one, maybe it happens with other songs to you, but in my case is with Drake, i want to hear his last album and it starts play the songs good and then stop and all spoti...
818 Views
0 replies
1 likes
When i start the app it always signs me out,and makes me redowload my muisic, and a few minutes later it happens again.
When i start the app it always signs me out,and makes me redowload my muisic, and a few minutes later it happens again.
327 Views
0 replies
0 likes
Not sure if this is due to the size of my playlist (Current 2,773) It tends to stick to the top of the list. I found that sometimes it will be a bit more diverse if I choose a song further down the list bit maybe one out of three times. Anything I ca...
Not sure if this is due to the size of my playlist (Current 2,773) It tends to stick to the top of the list. I found that sometimes it will be a bit more diverse if I choose a song further down...
434 Views
0 replies
0 likes
Spotify deleted 400 of my 500 songs in 'songs'How can I get back my songs without search for everyone new?Please help. Thx.
Spotify deleted 400 of my 500 songs in 'songs' How can I get back my songs without search for everyone new? Please help. Thx.
Not applicable
440 Views
1 replies
0 likes
I have a Samsung j7 prime android 6.0.1 I can not enable the album cover on the lock screen as the background photo. Please solve my problem. Only the player stays, but nothing from the album as wallpaper.
I have a Samsung j7 prime android 6.0.1 I can not enable the album cover on the lock screen as the background photo. Please solve my problem. Only the player stays, but nothing from the album as wall...
Spotify Star
664 Views
3 replies
0 likes
Hello guysI have a One Plus 3T with Android 7.1.1 and when I want to add a number to my Saved Numbers with the Add shortcut in Recommend Numbers, the whole list refreshes with new music. I think that I just discovered a bug. Can anyone help me?
Hello guys I have a One Plus 3T with Android 7.1.1 and when I want to add a number to my Saved Numbers with the Add shortcut in Recommend Numbers, the whole list refreshes with new music. I think th...
Not applicable
419 Views
1 replies
0 likes
Alguem com problemas na reprodução de músicas, pois o meu no momento se encontra com uns estalos enquanto a musica toca.Aconteceu isso depois que atualizou para última versão.Alguem com solução??
Alguem com problemas na reprodução de músicas, pois o meu no momento se encontra com uns estalos enquanto a musica toca. Aconteceu isso depois que atualizou para última versão. Alguem com solução??
625 Views
0 replies
1 likes
When I attempt to play a playlist or album one or a couple of the songs will play correctly, then all when the next song should play it jumps randomly to a different playlist, album, or genre completely. I have uninstalled and reinstalled the app, re...
When I attempt to play a playlist or album one or a couple of the songs will play correctly, then all when the next song should play it jumps randomly to a different playlist, album, or genre complet...
Not applicable
547 Views
1 replies
0 likes
