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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118659 Views

27 replies

4 likes

  • 118659 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239264 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239264 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600121 Views

79 replies

3 likes

  • 600121 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492674 Views

581 replies

42 likes

Account
Free
  • 492674 Views
  • 581 replies
  • 42 likes

Superuser Contribution Hola, necesito ayuda!

Buenas, Tengo un problema desde que me compre el movil BalckView e7, y es que cuando estoy tranquilamente escuchando musica y apago la pantala del movil, a los 10, 20 segundos la canción se pone en pausa y en la barra de tareas no me sale como que la...

Newbie

Buenas, Tengo un problema desde que me compre el movil BalckView e7, y es que cuando estoy tranquilamente escuchando musica y apago la pantala del movil, a los 10, 20 segundos la canción se pone en p...

ZullyB

Roadie

433 Views

1 replies

0 likes

  • 433 Views
  • 1 replies
  • 0 likes

Songs constantly deleted from SD

My phone (S7) allows for the use of an SD card so thats where I like to store all of my downloaded music, as I have a lot of it. All downloaded songs have been deleted from my phone multiple times for no apparent reason after being downloaded and wor...

Casual Listener

My phone (S7) allows for the use of an SD card so thats where I like to store all of my downloaded music, as I have a lot of it. All downloaded songs have been deleted from my phone multiple times fo...

Samiibedi

Casual Listener

1560 Views

7 replies

1 likes

  • 1560 Views
  • 7 replies
  • 1 likes

Spotify shuts down after 2-3 songs

The spotify app has been shutting down completely after 2-3 songs on my phone (lg aristo). This has only been happening for the last few days, but it's both annoying and worrying. Does anyone have any suggestions?Thank you in advance!

Casual Listener

The spotify app has been shutting down completely after 2-3 songs on my phone (lg aristo). This has only been happening for the last few days, but it's both annoying and worrying. Does anyone have an...

Olysim

Casual Listener

657 Views

2 replies

1 likes

  • 657 Views
  • 2 replies
  • 1 likes

Cant link fb on the app

Hi I recently removed my old spotify account from facebook and hooked up my current spotify account to the same facebook, only trouble is when I try to log in on the app I get an error message saying that the account is already linked to a Facebook a...

Visitor

Hi I recently removed my old spotify account from facebook and hooked up my current spotify account to the same facebook, only trouble is when I try to log in on the app I get an error message saying...

282 Views

0 replies

0 likes

  • 282 Views
  • 0 replies
  • 0 likes

Playlist radio randomly starts

I have two frustrating issues, one related to the playlist radio (which I now fiercely dislike) and one that seems like a pure glitch. I do NOT have "autoplay" turned on: 1. I usually fall asleep to a playlist. Recenty, it's starting to wake me up ag...

Regular

I have two frustrating issues, one related to the playlist radio (which I now fiercely dislike) and one that seems like a pure glitch. I do NOT have "autoplay" turned on:   1. I usually fall a...

Joe

Community Legend

833 Views

1 replies

0 likes

  • 833 Views
  • 1 replies
  • 0 likes

my spotify won't open

I have Spotify premium and I had to delete it and reinstall it for something unrelated but when I tried to re-download it there were problems, it would download but whenever I try to open it a message come up and says "no storage area found" even tho...

Regular

I have Spotify premium and I had to delete it and reinstall it for something unrelated but when I tried to re-download it there were problems, it would download but whenever I try to open i...

Joe

Community Legend

887 Views

7 replies

0 likes

  • 887 Views
  • 7 replies
  • 0 likes

Can't listen to songs added directly from the computer on my phone

Since not every single song is available on Spotify, I've been using my computer to download them from the internet and use them on the app. I've done that for a while but recently, it hasn't been working as it should. I can still save the song on my...

Casual Listener

Since not every single song is available on Spotify, I've been using my computer to download them from the internet and use them on the app. I've done that for a while but recently, it hasn't been wo...

Joe

Community Legend

611 Views

1 replies

0 likes

  • 611 Views
  • 1 replies
  • 0 likes

Issue with Android Auto and Spotify

I use Android Auto (connected with my car) and Spotify to listen to music. Since some of the latest updates, I get an error in Android Auto saying ("Spotify seems to be currently not working") (translated from German) and when I tap on the menu it sh...

Casual Listener

I use Android Auto (connected with my car) and Spotify to listen to music. Since some of the latest updates, I get an error in Android Auto saying ("Spotify seems to be currently not working") (trans...

nathtothep

Music Fan

746 Views

2 replies

3 likes

  • 746 Views
  • 2 replies
  • 3 likes

Spotify wont play through my car radio

I have my phone (Samsung A3) hooked up to bluetooth in my car (ford focus 2010) but it wont play spotify from my phone through the radio in my car? What can I do?

Newbie

I have my phone (Samsung A3) hooked up to bluetooth in my car (ford focus 2010) but it wont play spotify from my phone through the radio in my car? What can I do?  

400 Views

0 replies

0 likes

  • 400 Views
  • 0 replies
  • 0 likes

Solved!! Spotify not working

Playlist not loading songs & message keeps popping up about spotify premium service. I tried to reboot phone & make sure i have internet connection & wifi on but still doesnt respond. Does this mean i need to sign up for premium? I thought spotify wa...

Casual Listener

Playlist not loading songs & message keeps popping up about spotify premium service. I tried to reboot phone & make sure i have internet connection & wifi on but still doesnt respond. Doe...

MattSuda

Spotify Star

865 Views

3 replies

0 likes

  • 865 Views
  • 3 replies
  • 0 likes

Premium

I have Premium but it doesn't work every time I log in the Message about the permium pops up. Every time I go on the pop up "Test Premium 30 Days Free!" And then come the Message "This Website is not avalible. What can I do?

Visitor

I have Premium but it doesn't work every time I log in the Message about the permium pops up. Every time I go on the pop up "Test Premium 30 Days Free!" And then come the Message "This Website is not...

MattSuda

Spotify Star

370 Views

1 replies

0 likes

  • 370 Views
  • 1 replies
  • 0 likes

There is no option to cancel my free premium trial in the subscription page

I can't find any options to cancel my free trial before the trial ends. This is ridiculous. There is also no option to delete my account. I have tried contacting Spotify and so far no response.

Visitor

I can't find any options  to cancel my free trial before the trial ends. This is ridiculous. There is also no option to delete my account. I have tried contacting Spotify and so far no response....

arzhie18

Newbie

1475 Views

2 replies

0 likes

  • 1475 Views
  • 2 replies
  • 0 likes

Offline playlist not available

Hey,i recently upgrated to premium to listen to spotify while im traveling the following months. I just use spotify on my android phone.I downloaded about 700 songs. At first all worked nicely. Im in italy now without good wifi connection so i need t...

Casual Listener

Hey, i recently upgrated to premium to listen to spotify while im traveling the following months. I just use spotify on my android phone. I downloaded about 700 songs. At first all worked nicely....

Tanya-velasquez

Newbie

2528 Views

9 replies

0 likes

  • 2528 Views
  • 9 replies
  • 0 likes

Streaming to chromecast freezes after advertisement

I frequently stream music to chromecast with little or no issue. Lately after an add (usually add for wendy's), no music will follow. Add gets stuck and shows itself as repeating without any audio. I have to a total reboot on both tablet and chromeca...

Regular

I frequently stream music to chromecast with little or no issue.  Lately after an add (usually add for wendy's), no music will follow.  Add gets stuck and shows itself as repeating without ...

onemstchange

Regular

1967 Views

2 replies

1 likes

freezes
streeming
  • 1967 Views
  • 2 replies
  • 1 likes

Superuser Contribution Daily Mix Not Updating Set of Artists

For the last past months, I have changed my list of artists and genre of music and my Daily Mix seem not getting caught up with it. How could I change a certain daily mix with a new set of suggested artists? I have played Alex Clare and related artis...

Casual Listener

For the last past months, I have changed my list of artists and genre of music and my Daily Mix seem not getting caught up with it. How could I change a certain daily mix with a new set of suggested ...

kpdmusic

Casual Listener

1397 Views

4 replies

0 likes

  • 1397 Views
  • 4 replies
  • 0 likes

Random Device Switching During Playback

This doesn't happen very often, but I've had this happen about 5 times now over the last couple of months. I'll be listening to Spotify on my desktop or my surface and then it will just switch to my phone and start playing from there as if I had told...

Visitor

This doesn't happen very often, but I've had this happen about 5 times now over the last couple of months.  I'll be listening to Spotify on my desktop or my surface and then it will just switch ...

Joe

Community Legend

5105 Views

7 replies

13 likes

  • 5105 Views
  • 7 replies
  • 13 likes

Self Service | Device Management

Ok so I have gone though and made a playlist of about 350 songs. I have downloaded them and can listen offline for about 2 days. Then when I open my list again I have to download the whole playlist again. Please help!

Newbie

Ok so I have gone though and made a playlist of about 350 songs. I have downloaded them and can listen offline for about 2 days. Then when I open my list again I have to download the whole playlist a...

438 Views

0 replies

0 likes

  • 438 Views
  • 0 replies
  • 0 likes

Different Songs

Does anyone know why my girlfriend and I would have different songs and albums showing up in our Spotify? We have the exact same phone (Galaxy S5) and we are on the same Spotify version... 99% of the songs are here so it's not the biggest deal it jus...

Casual Listener

Does anyone know why my girlfriend and I would have different songs and albums showing up in our Spotify? We have the exact same phone (Galaxy S5) and we are on the same Spotify version... 99% of the...

feelikeastrangr

Community Legend

2020 Views

3 replies

0 likes

  • 2020 Views
  • 3 replies
  • 0 likes

Now need to go online in 12 hours?

So I'm about to have a trip to a place where access to spotify server will be limited, when I was trying the offline mode I discovered that I now only have 12 hours before I need to go online. Couldn't even make it through the flight.. I have tg ree ...

Casual Listener

So I'm about to have a trip to a place where access to spotify server will be limited, when I was trying the offline mode I discovered that I now only have 12 hours before I need to go online. Couldn...

541 Views

0 replies

0 likes

Offline Access
Offline availability
Premium
  • 541 Views
  • 0 replies
  • 0 likes

EQ disappear

I have a One plus 3 (also use Sony MDR-XB950BT) and at the beginning I used to have an EQ option in the Spotify settings but now is gone. What happened?

Visitor

I have a One plus 3 (also use Sony MDR-XB950BT) and at the beginning I used to have an EQ option in the Spotify settings but now is gone. What happened?

466 Views

0 replies

0 likes

  • 466 Views
  • 0 replies
  • 0 likes