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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107340 Views

26 replies

3 likes

  • 107340 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217235 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217235 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571292 Views

79 replies

3 likes

  • 571292 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470714 Views

577 replies

40 likes

Account
Free
  • 470714 Views
  • 577 replies
  • 40 likes

app opens on my phone well listening on my PC

My phone app keeps opening its self and playing on its own. I have it running on PC, then it will open on my phone and play a different song and stop playing on my PC. Please fix this problem.

Newbie

My phone app keeps opening its self and playing on its own. I have it running on PC, then it will open on my phone and play a different song and stop playing on my PC. Please fix this problem.

Joe

Community Legend

3978 Views

6 replies

5 likes

  • 3978 Views
  • 6 replies
  • 5 likes

Saving Music to SD Card

So, I have my music set to save to the SD card in my phone, and it is on the SD card. However, it is also trying to save everything to my internal storage as well. Any suggestions?

Newbie

So, I have my music set to save to the SD card in my phone, and it is on the SD card. However, it is also trying to save everything to my internal storage as well. Any suggestions?

Joe

Community Legend

497 Views

1 replies

0 likes

  • 497 Views
  • 1 replies
  • 0 likes

Push notifications

Push notifications don't work properly. I never receive any notifications of any new album or single of artists I follow, even though I've got them activated since I created my account. What can I do? Thanks.

Newbie

Push notifications don't work properly. I never receive any notifications of any new album or single of artists I follow, even though I've got them activated since I created my account. What can I do...

MattSuda

Spotify Star

726 Views

1 replies

0 likes

  • 726 Views
  • 1 replies
  • 0 likes

Log-in Error; "You do not have a spotify account connected to your facebook account"

Hello, I recently purchased a new phone and after downloading the spotify app from the Google play store I am having issues signing in. I do not have my spotify account connected to ym Facebook account nor do I want to. However, when I try to sign in...

Newbie

Hello,    I recently purchased a new phone and after downloading the spotify app from the Google play store I am having issues signing in. I do not have my spotify account connected to ym...

Joe

Community Legend

28389 Views

8 replies

1 likes

  • 28389 Views
  • 8 replies
  • 1 likes

Solved!! Not able to delete song of a playlist

Hello,During the night, the song all summer long has been apparently removed. I can't delete it... See the screenshot bellow. Any ideas?Thanks!!Anthony

Casual Listener

Hello, During the night, the song all summer long has been apparently removed. I can't delete it... See the screenshot bellow. Any ideas? Thanks!! Anthony

Joe

Community Legend

911 Views

5 replies

0 likes

  • 911 Views
  • 5 replies
  • 0 likes

Que List for Spotify Web Player

Hello,In the latest update the Que List has been removed from the Spotify online web player. It was one of the best functions for Spotify, you really need to consider bringing it back. //GML

Newbie

Hello, In the latest update the Que List has been removed from the Spotify online web player.   It was one of the best functions for Spotify, you really need to consider bringing it back. &n...

472 Views

0 replies

0 likes

  • 472 Views
  • 0 replies
  • 0 likes

I cant my spotify player in my lock screen can Someone help

I've been trying to get the lock screen player for awhile. Can someone let me know how to do that on my s7.

Newbie

I've been trying to get the lock screen player for awhile. Can someone let me know how to do that on my s7.

491 Views

0 replies

0 likes

  • 491 Views
  • 0 replies
  • 0 likes

Songs periodically being undownloaded and other issues

Ever since I bought Spotify Premium, my Spotify account on my phone has been acting up. Once or twice a month, I get signed out of my Spotify account and have to sign in again, my songs have all been undownloaded, and my song download location has be...

Regular

Ever since I bought Spotify Premium, my Spotify account on my phone has been acting up. Once or twice a month, I get signed out of my Spotify account and have to sign in again, my songs have all...

385 Views

0 replies

0 likes

  • 385 Views
  • 0 replies
  • 0 likes

Android Auto - Only some of the playlist showing

Hi All,Searched through the forums and there seems to be some inconsitencies over how the queue should work on a large playlist. I expect the behaviour that when you are parked you should be able to see all playlists and all content inside playlists....

Music Fan

Hi All, Searched through the forums and there seems to be some inconsitencies over how the queue should work on a large playlist.   I expect the behaviour that when you are parked you should ...

477 Views

0 replies

0 likes

  • 477 Views
  • 0 replies
  • 0 likes

Solved!! No terminé de completar mi suscripción de estudiante y ya me aparecieron dos cobros pendientes en mi

Al no poder terminar en dos ocasiones mi suscripción me hicieron dos cargos. Y sigo sin servicio premium.

Newbie

Al no poder terminar en dos ocasiones mi suscripción me hicieron dos cargos. Y sigo sin servicio premium.

MattSuda

Spotify Star

637 Views

1 replies

0 likes

  • 637 Views
  • 1 replies
  • 0 likes

[Moto G4] Behind the Lyrics cards get cut off

Loving the behind the lyrics feature but long cards are getting cut off with no way to read the last one or two lines. Please make them scrollable or a smaller font.

Newbie

Loving the behind the lyrics feature but long cards are getting cut off with no way to read the last one or two lines. Please make them scrollable or a smaller font.

682 Views

0 replies

6 likes

  • 682 Views
  • 0 replies
  • 6 likes

Downloading now working.

To download music (with wifi connection) do I need to have download using cellular data on? It doesn't want to work with it off. Just don't want to chance it and use up all my data.

Newbie

To download music (with wifi connection) do I need to have download using cellular data on? It doesn't want to work with it off. Just don't want to chance it and use up all my data.

justinewin_

Roadie

421 Views

1 replies

0 likes

  • 421 Views
  • 1 replies
  • 0 likes

continuous play

my spotify stops playing after one song. Also sometimes when my screen blacks out

Newbie

my spotify stops playing after one song.  Also sometimes when my screen blacks out

475 Views

0 replies

0 likes

  • 475 Views
  • 0 replies
  • 0 likes

Superuser Contribution Buen día tengo un problema

Buenos días tengo un problema con mi spotify en mi celular no es la primera vez que sucede pero quiero expresar que no siempre tenemos la posibilidad de conectarnos a internet y volver a descargar la música que se supone ya estaba descargada, resulta...

Newbie

Buenos días tengo un problema con mi spotify en mi celular no es la primera vez que sucede pero quiero expresar que no siempre tenemos la posibilidad de conectarnos a internet y volver a descargar la...

user-removed

Not applicable

568 Views

1 replies

0 likes

  • 568 Views
  • 1 replies
  • 0 likes

Nexus 6P Sound Issues Marshmallow

I just recently purchased the Google Nexus 6P and have been having issues with the sound output for Spotify app on Android 6.0 Marshmallow. It is very quiet when the audio cable is plugged into external speakers or my car stereo. I tested the phone i...

Regular

I just recently purchased the Google Nexus 6P and have been having issues with the sound output for Spotify app on Android 6.0 Marshmallow. It is very quiet when the audio cable is plugged into exter...

robertsonj0844

Regular

2625 Views

12 replies

3 likes

  • 2625 Views
  • 12 replies
  • 3 likes

Lost playlist

I have had a free account with Spotify for about the last 8 months. During that time, I created a playlist with over 250 songs. All was well until this afternoon. I usually just have to tap on my Spotify icon, and I'm taken to the last song in my lis...

Newbie

I have had a free account with Spotify for about the last 8 months. During that time, I created a playlist with over 250 songs. All was well until this afternoon. I usually just have to tap on my Spo...

Joe

Community Legend

542 Views

1 replies

0 likes

  • 542 Views
  • 1 replies
  • 0 likes

Spotify randomly changes device when playing

While playing a song, it seems to randomly go from my computer to me music player, without any interaction.

Casual Listener

While playing a song, it seems to randomly go from my computer to me music player, without any interaction.

Joe

Community Legend

3403 Views

8 replies

6 likes

  • 3403 Views
  • 8 replies
  • 6 likes

Spotify undownloads tracks and albums (Premium)

This is really strange. After updating recently from a really old version, Spotify kept deleting certain songs and an album I had downloaded on my Huawei. After another update, the single tracks from albums I had downloaded would stay again, but Kate...

Casual Listener

This is really strange. After updating recently from a really old version, Spotify kept deleting certain songs and an album I had downloaded on my Huawei. After another update, the single tracks from...

Nordavind

Casual Listener

775 Views

2 replies

0 likes

  • 775 Views
  • 2 replies
  • 0 likes

Music skips Stutteren

Music skips stuterd if i play it on the bluetooth in the car (at least 8 x per song) like an old diskman have tried different phones and reset the bluetooth and mobile but noting helps but if I put the number on the phone it selfs and play it, this w...

Newbie

Music skips stuterd if i play it on the bluetooth in the car (at least 8 x per song) like an old diskman  have tried different phones and reset the bluetooth and mobile but noting helps&nb...

312 Views

0 replies

0 likes

  • 312 Views
  • 0 replies
  • 0 likes