Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
210750 Views
140 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
561087 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
463029 Views
575 replies
39 likes
While playing a song, it seems to randomly go from my computer to me music player, without any interaction.
While playing a song, it seems to randomly go from my computer to me music player, without any interaction.
Community Legend
3344 Views
8 replies
6 likes
This is really strange. After updating recently from a really old version, Spotify kept deleting certain songs and an album I had downloaded on my Huawei. After another update, the single tracks from albums I had downloaded would stay again, but Kate...
This is really strange. After updating recently from a really old version, Spotify kept deleting certain songs and an album I had downloaded on my Huawei. After another update, the single tracks from...
Casual Listener
763 Views
2 replies
0 likes
Music skips stuterd if i play it on the bluetooth in the car (at least 8 x per song) like an old diskman have tried different phones and reset the bluetooth and mobile but noting helps but if I put the number on the phone it selfs and play it, this w...
Music skips stuterd if i play it on the bluetooth in the car (at least 8 x per song) like an old diskman have tried different phones and reset the bluetooth and mobile but noting helps&nb...
305 Views
0 replies
0 likes
For months ive been dealing with spotify not continuing to the next song. 90% on the time the music stops after the songs is over. Ive played with all the settings nothing. Ive deleted the app and the data from my galaxy s7 phone. Nothing. Ive moved ...
For months ive been dealing with spotify not continuing to the next song. 90% on the time the music stops after the songs is over. Ive played with all the settings nothing. Ive deleted the app and th...
Music Fan
507 Views
1 replies
0 likes
As músicas estão baixadas mas não consigo escuta-Mas off line, mesmo a seta de download estando verde.
As músicas estão baixadas mas não consigo escuta-Mas off line, mesmo a seta de download estando verde.
419 Views
0 replies
3 likes
I used tasker to auto launch spotify when the headphines are plugged in, however when it lauches it plays audio from saved video files on phone instaeding of playing the play list. Below is the intent command I am using; System”>Send Intent• – Action...
I used tasker to auto launch spotify when the headphines are plugged in, however when it lauches it plays audio from saved video files on phone instaeding of playing the play list. Below is ...
330 Views
0 replies
0 likes
So this happened to me a few times now and it's becoming more and more of an issue. I have a playlist downloaded to my device and once in a while Spotify (spontaneously) decides my playlist shouldn't be listened to offline and unsynces(undownloads, w...
So this happened to me a few times now and it's becoming more and more of an issue. I have a playlist downloaded to my device and once in a while Spotify (spontaneously) decides my playlist shouldn't...
Casual Listener
2869 Views
2 replies
2 likes
It has happened a couple times now that my downloaded songs wont play but the files for them are still saved to my phone
It has happened a couple times now that my downloaded songs wont play but the files for them are still saved to my phone
Casual Listener
831 Views
2 replies
0 likes
I have problem after update spotify, all songs on all my playlists that I have downloaded before show no green check, and I can't play it offline. I have to re-download all of them again. I got same problem twice, first on desktop, second on my andro...
I have problem after update spotify, all songs on all my playlists that I have downloaded before show no green check, and I can't play it offline. I have to re-download all of them again. I got same ...
599 Views
0 replies
0 likes
My Xperia is set to Danish but the language on the Spotify app is running Malayan. How can I set the language to Danish in the App?
My Xperia is set to Danish but the language on the Spotify app is running Malayan. How can I set the language to Danish in the App?
Community Legend
594 Views
1 replies
0 likes
For some reason when playing music on my computer and pausing it for a longer time, it starts playing from my mobile device if spotify is turned on.
For some reason when playing music on my computer and pausing it for a longer time, it starts playing from my mobile device if spotify is turned on.
454 Views
0 replies
0 likes
HeyI have two new issues on the Samsun S8 1) When Casting to Chromecast the artist details don't always update on the lock screen so I'm unable to forward a track etc.2) Then if I go into the phone to change a track in the Spotify app, it disconnects...
Hey I have two new issues on the Samsun S8 1) When Casting to Chromecast the artist details don't always update on the lock screen so I'm unable to forward a track etc. 2) Then if I go int...
Newbie
757 Views
1 replies
0 likes
Help, my mobile (tplink neffos 5c) cannot recognize my sd card to migrate my offline mode songs. Just appears the phone memory two times.
Help, my mobile (tplink neffos 5c) cannot recognize my sd card to migrate my offline mode songs. Just appears the phone memory two times.
Spotify Star
6710 Views
1 replies
0 likes
It keeps saying I need premium in order to shuffle play. **bleep**?
It keeps saying I need premium in order to shuffle play. **bleep**?
368 Views
0 replies
0 likes
I have a question. Does shuffle have a heavier bias toward more popular songs? Or am I just imagining it? I often put Regina Spektor's page on "Shuffle All". It seems like the tracks I get most are the more 'mainstream' or the albums' flagship songs....
I have a question. Does shuffle have a heavier bias toward more popular songs? Or am I just imagining it? I often put Regina Spektor's page on "Shuffle All". It seems like the tracks I get m...
503 Views
0 replies
0 likes
Hi, well i dont if im the only one, maybe it happens with other songs to you, but in my case is with Drake, i want to hear his last album and it starts play the songs good and then stop and all spotify frozen. Im premium, in my computer the same with...
Hi, well i dont if im the only one, maybe it happens with other songs to you, but in my case is with Drake, i want to hear his last album and it starts play the songs good and then stop and all spoti...
812 Views
0 replies
1 likes
When i start the app it always signs me out,and makes me redowload my muisic, and a few minutes later it happens again.
When i start the app it always signs me out,and makes me redowload my muisic, and a few minutes later it happens again.
318 Views
0 replies
0 likes
Not sure if this is due to the size of my playlist (Current 2,773) It tends to stick to the top of the list. I found that sometimes it will be a bit more diverse if I choose a song further down the list bit maybe one out of three times. Anything I ca...
Not sure if this is due to the size of my playlist (Current 2,773) It tends to stick to the top of the list. I found that sometimes it will be a bit more diverse if I choose a song further down...
419 Views
0 replies
0 likes
Spotify deleted 400 of my 500 songs in 'songs'How can I get back my songs without search for everyone new?Please help. Thx.
Spotify deleted 400 of my 500 songs in 'songs' How can I get back my songs without search for everyone new? Please help. Thx.
Not applicable
431 Views
1 replies
0 likes
I have a Samsung j7 prime android 6.0.1 I can not enable the album cover on the lock screen as the background photo. Please solve my problem. Only the player stays, but nothing from the album as wallpaper.
I have a Samsung j7 prime android 6.0.1 I can not enable the album cover on the lock screen as the background photo. Please solve my problem. Only the player stays, but nothing from the album as wall...
Spotify Star
641 Views
3 replies
0 likes
