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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118665 Views

27 replies

4 likes

  • 118665 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239279 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239279 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600128 Views

79 replies

3 likes

  • 600128 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492679 Views

581 replies

42 likes

Account
Free
  • 492679 Views
  • 581 replies
  • 42 likes

Superuser Contribution Downloaded songs showing as not downloaded

Hi,I downloaded a bunch of songs yesterday. They were all playing perfectly while my mobile data was off yesterday. Today when I opened Spotify, only ONE of the song shows as downloaded. All the rest it shows to download again. It's insane!I am on a ...

Newbie

Hi, I downloaded a bunch of songs yesterday. They were all playing perfectly while my mobile data was off yesterday. Today when I opened Spotify, only ONE of the song shows as downloaded. All the re...

stemeta

Regular

30038 Views

4 replies

4 likes

  • 30038 Views
  • 4 replies
  • 4 likes

No internet connection on multiple devices

On 2 devices - 1 connected to just wifi, and another connected to Verizon LTE and wifi, both cannot connect to Spotify Online. My saved tracks play, but I cannot search or play non-saved tracks.

Newbie

On 2 devices - 1 connected to just wifi, and another connected to Verizon LTE and wifi, both cannot connect to Spotify Online. My saved tracks play, but I cannot search or play non-saved tracks.&nbsp...

MattSuda

Spotify Star

713 Views

1 replies

0 likes

connection
  • 713 Views
  • 1 replies
  • 0 likes

Superuser Contribution Liking song from Daily Mix doesnt work if not on Spotify app

Hello,When I'm playing from my daily mix on Spotify, whilst open on the app, and I hear a song I like, I can press the heart button and it adds it to my songs automatically so I can listen to it later. However, if I go on another app, eg Google Chrom...

Casual Listener

Hello, When I'm playing from my daily mix on Spotify, whilst open on the app, and I hear a song I like, I can press the heart button and it adds it to my songs automatically so I can listen to it la...

Tomproberts

Casual Listener

662 Views

2 replies

0 likes

  • 662 Views
  • 2 replies
  • 0 likes

Spotify Sperrbildschirm

Wenn ich über Spotify Musik höre und mein Smartphone Bildschirm sperre, muss ich kein Passwort oder Fingerabdruck eingeben um es wieder zu entsperren, obwohl dies normalerweise erforderlich wäre. Kann mir jemand bei dem Problem helfen ?

Casual Listener

Wenn ich über Spotify Musik höre und mein Smartphone Bildschirm sperre, muss ich kein Passwort oder Fingerabdruck eingeben um es wieder zu entsperren, obwohl dies normalerweise erforderlich wäre. Kan...

1368 Views

0 replies

0 likes

  • 1368 Views
  • 0 replies
  • 0 likes

Solved!! Music undownloads itself?

For some reason it seems if I got online after being offline or I close the app out the. Open it again all the music in my library just isn't downloaded anymore and then I have to download it again I have had to download my entire library twice today

Newbie

For some reason it seems if I got online after being offline or I close the app out the. Open it again all the music in my library just isn't downloaded anymore and then I have to download it again I...

Lonely_egg

Newbie

1378 Views

2 replies

1 likes

  • 1378 Views
  • 2 replies
  • 1 likes

Compartir via twitter

Buen dia Estoy intentando compartir la cancion que escucho a traves de la opcion de compartir dentro de su app de android. Al momento de pulsar el boton de compartir, aparece una leyenda que muestra que no sera posible compartir. Busco la manera de d...

Casual Listener

Buen dia   Estoy intentando compartir la cancion que escucho a traves de la opcion de compartir dentro de su app de android.   Al momento de pulsar el boton de compartir, aparece una le...

ruizek

Casual Listener

1096 Views

2 replies

0 likes

Account
  • 1096 Views
  • 2 replies
  • 0 likes

Phone starts playing music randomly

Hi i'll be listening to music on my Desktop and for what seems no reason my phone, which i may not have even touched in 30 minutes to an hour, the music on my desktop will stop and my phone will start playing it at the exact spot it stopped on my PC....

Newbie

Hi i'll be listening to music  on my Desktop and for what seems no reason my phone, which i may not have even touched in 30 minutes to an hour, the music on my desktop will stop and my phone wil...

Joe

Community Legend

1980 Views

1 replies

0 likes

  • 1980 Views
  • 1 replies
  • 0 likes

music on my androide gets paused

since the last update of spotify the music on my cell phone get paused with no aparent reason. I triend to uninstal and re instal the app, restarted the cell phone and nothing works. Please help!

Casual Listener

since the last update of spotify the music on my cell phone get paused with no aparent reason. I triend to uninstal and re instal the app, restarted the cell phone and nothing works. Please help!&nbs...

Joe

Community Legend

1277 Views

9 replies

0 likes

  • 1277 Views
  • 9 replies
  • 0 likes

Streaming quality no other choice but automatic only

Hi, I'd like to increase the sound quality in my Android Spotify application (I can do it on desktop aplication in Preferences menu - switching on the option "streaming in high quality"). Unfortunately, the only available option in Android app is aut...

Newbie

Hi,   I'd like to increase the sound quality in my Android Spotify application (I can do it on desktop aplication in Preferences menu - switching on the option "streaming in high quality"). Un...

Joe

Community Legend

545 Views

1 replies

0 likes

  • 545 Views
  • 1 replies
  • 0 likes

Solved!! Library - Artist song list not loading

Hey. Seems since last update on my Galaxy S7 I can no longer use the Artist view in My Library. Whenever I select an artist, it seems to try to load my saved songs, but I just end up with an empty list.Everything else appears to work great and loads ...

Casual Listener

Hey. Seems since last update on my Galaxy S7 I can no longer use the Artist view in My Library. Whenever I select an artist, it seems to try to load my saved songs, but I just end up with an empty li...

Thelonepimp711

Newbie

843 Views

2 replies

0 likes

  • 843 Views
  • 2 replies
  • 0 likes

8.4.0.539 regressed Share UI

Spotify Android 8.4.0.539 released Tuesday May 2, 2017 represents a regression in UI for sharing to Facebook / Twitter / etc.As https://support.spotify.com/us/using_spotify/share_music/sharing-music/ notes, one could previously select / deselect chan...

Regular

Spotify Android 8.4.0.539 released Tuesday May 2, 2017 represents a regression in UI for sharing to Facebook / Twitter / etc. As https://support.spotify.com/us/using_spotify/share_music/sharing-mu...

383 Views

0 replies

0 likes

  • 383 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Glitches

I have two glitches with the app to report:1. Sometimes music plays even when the app is closed. Also, the notification that I get at the top of my screen whenever I'm listening to a song sometimes doesn't even show up (this only happens when music i...

Casual Listener

I have two glitches with the app to report: 1. Sometimes music plays even when the app is closed. Also, the notification that I get at the top of my screen whenever I'm listening to a song sometimes...

Steampunksum

Roadie

7591 Views

6 replies

0 likes

  • 7591 Views
  • 6 replies
  • 0 likes

Spotify doesn's start

I have a moto G4 , when i wanna used the app it does not start. It Freeze starting or does not connect to internet.

Newbie

I have a moto G4 , when i wanna used the app it does not start. It Freeze starting or does not connect to internet.

375 Views

0 replies

0 likes

  • 375 Views
  • 0 replies
  • 0 likes

Spotify autostarting

Why does Spotify starts itself out of the blue, many times a day? Why does it insist on playing random electronic music, which I hate? It got so common Spotify even made me a pure eletronic Daily Mix, and I have no words to describe how much I hate t...

Newbie

Why does Spotify starts itself out of the blue, many times a day? Why does it insist on playing random electronic music, which I hate? It got so common Spotify even made me a pure eletronic Daily Mix...

636 Views

0 replies

0 likes

  • 636 Views
  • 0 replies
  • 0 likes

Android Notification interrupting music

Getting rid of Sirrus radio for my car and instead want to use Spotify. Everytime I get an email, text or any phone notificaton my music fades, and phone notification happens - disrupting the music as well as lowering the volume of music when it does...

Newbie

Getting rid of Sirrus radio for my car and instead want to use Spotify.   Everytime I get an email, text or any phone notificaton my music fades, and phone notification happens - disrupting the...

510 Views

0 replies

1 likes

  • 510 Views
  • 0 replies
  • 1 likes

Superuser Contribution Spotify "undownloads" songs from time to time

I saved a lot of songs but sometimes they get "undownloaded" then I have to wait until all the song are "redownloaded". Why does this happen?

Newbie

I saved a lot of songs but sometimes they get "undownloaded" then I have to wait until all the song are "redownloaded". Why does this happen?

ZullyB

Roadie

463 Views

1 replies

0 likes

  • 463 Views
  • 1 replies
  • 0 likes

Spotify, please fix your app to stop the spontaneous removal of all my music downloads

I am begging you, please, as a loyal user for years and an enthusiastic one at that. I love your service, I have recommended and introduced it to many friends, family, and coworkers. But I am going to have to switch to Google Music or something else ...

Newbie

I am begging you, please, as a loyal user for years and an enthusiastic one at that. I love your service, I have recommended and introduced it to many friends, family, and coworkers. But I am going t...

Tom

Community Legend

509 Views

1 replies

0 likes

  • 509 Views
  • 1 replies
  • 0 likes

Behind the Lyrics shows after disabled it

Hi! I'm one of those who things that Behind the lyrics is not as good as Spotify thougt it will be. I just want lyrics not the story behind it (but that's other topic) The thing here is that I disabled this feature but is still showing up behind the ...

Newbie

Hi!   I'm one of those who things that Behind the lyrics is not as good as Spotify thougt it will be. I just want lyrics not the story behind it (but that's other topic)   The thing her...

Tom

Community Legend

421 Views

1 replies

0 likes

  • 421 Views
  • 1 replies
  • 0 likes

Superuser Contribution 30 minutes of ad-free music not working

Every time the 30 minutes of of ad free music commercial comes on where you have 30 seconds to click to watch a video, there is nothing to click to watch it, leading to more commercials.

Casual Listener

Every time the 30 minutes of of ad free music commercial comes on where you have 30 seconds to click to watch a video, there is nothing to click to watch it, leading to more commercials.

Cheriefaye2008

Newbie

872 Views

3 replies

1 likes

  • 872 Views
  • 3 replies
  • 1 likes