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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111186 Views

26 replies

3 likes

  • 111186 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

223715 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 223715 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

580898 Views

79 replies

3 likes

  • 580898 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478304 Views

577 replies

40 likes

Account
Free
  • 478304 Views
  • 577 replies
  • 40 likes

my spotify won't open

I have Spotify premium and I had to delete it and reinstall it for something unrelated but when I tried to re-download it there were problems, it would download but whenever I try to open it a message come up and says "no storage area found" even tho...

Regular

I have Spotify premium and I had to delete it and reinstall it for something unrelated but when I tried to re-download it there were problems, it would download but whenever I try to open i...

Joe

Community Legend

863 Views

7 replies

0 likes

  • 863 Views
  • 7 replies
  • 0 likes

Can't listen to songs added directly from the computer on my phone

Since not every single song is available on Spotify, I've been using my computer to download them from the internet and use them on the app. I've done that for a while but recently, it hasn't been working as it should. I can still save the song on my...

Casual Listener

Since not every single song is available on Spotify, I've been using my computer to download them from the internet and use them on the app. I've done that for a while but recently, it hasn't been wo...

Joe

Community Legend

596 Views

1 replies

0 likes

  • 596 Views
  • 1 replies
  • 0 likes

Issue with Android Auto and Spotify

I use Android Auto (connected with my car) and Spotify to listen to music. Since some of the latest updates, I get an error in Android Auto saying ("Spotify seems to be currently not working") (translated from German) and when I tap on the menu it sh...

Casual Listener

I use Android Auto (connected with my car) and Spotify to listen to music. Since some of the latest updates, I get an error in Android Auto saying ("Spotify seems to be currently not working") (trans...

nathtothep

Music Fan

730 Views

2 replies

3 likes

  • 730 Views
  • 2 replies
  • 3 likes

Spotify wont play through my car radio

I have my phone (Samsung A3) hooked up to bluetooth in my car (ford focus 2010) but it wont play spotify from my phone through the radio in my car? What can I do?

Newbie

I have my phone (Samsung A3) hooked up to bluetooth in my car (ford focus 2010) but it wont play spotify from my phone through the radio in my car? What can I do?  

394 Views

0 replies

0 likes

  • 394 Views
  • 0 replies
  • 0 likes

Solved!! Spotify not working

Playlist not loading songs & message keeps popping up about spotify premium service. I tried to reboot phone & make sure i have internet connection & wifi on but still doesnt respond. Does this mean i need to sign up for premium? I thought spotify wa...

Casual Listener

Playlist not loading songs & message keeps popping up about spotify premium service. I tried to reboot phone & make sure i have internet connection & wifi on but still doesnt respond. Doe...

MattSuda

Spotify Star

843 Views

3 replies

0 likes

  • 843 Views
  • 3 replies
  • 0 likes

Premium

I have Premium but it doesn't work every time I log in the Message about the permium pops up. Every time I go on the pop up "Test Premium 30 Days Free!" And then come the Message "This Website is not avalible. What can I do?

Visitor

I have Premium but it doesn't work every time I log in the Message about the permium pops up. Every time I go on the pop up "Test Premium 30 Days Free!" And then come the Message "This Website is not...

MattSuda

Spotify Star

364 Views

1 replies

0 likes

  • 364 Views
  • 1 replies
  • 0 likes

There is no option to cancel my free premium trial in the subscription page

I can't find any options to cancel my free trial before the trial ends. This is ridiculous. There is also no option to delete my account. I have tried contacting Spotify and so far no response.

Visitor

I can't find any options  to cancel my free trial before the trial ends. This is ridiculous. There is also no option to delete my account. I have tried contacting Spotify and so far no response....

arzhie18

Newbie

1461 Views

2 replies

0 likes

  • 1461 Views
  • 2 replies
  • 0 likes

Offline playlist not available

Hey,i recently upgrated to premium to listen to spotify while im traveling the following months. I just use spotify on my android phone.I downloaded about 700 songs. At first all worked nicely. Im in italy now without good wifi connection so i need t...

Casual Listener

Hey, i recently upgrated to premium to listen to spotify while im traveling the following months. I just use spotify on my android phone. I downloaded about 700 songs. At first all worked nicely....

Tanya-velasquez

Newbie

2500 Views

9 replies

0 likes

  • 2500 Views
  • 9 replies
  • 0 likes

Streaming to chromecast freezes after advertisement

I frequently stream music to chromecast with little or no issue. Lately after an add (usually add for wendy's), no music will follow. Add gets stuck and shows itself as repeating without any audio. I have to a total reboot on both tablet and chromeca...

Regular

I frequently stream music to chromecast with little or no issue.  Lately after an add (usually add for wendy's), no music will follow.  Add gets stuck and shows itself as repeating without ...

onemstchange

Regular

1953 Views

2 replies

1 likes

freezes
streeming
  • 1953 Views
  • 2 replies
  • 1 likes

Superuser Contribution Daily Mix Not Updating Set of Artists

For the last past months, I have changed my list of artists and genre of music and my Daily Mix seem not getting caught up with it. How could I change a certain daily mix with a new set of suggested artists? I have played Alex Clare and related artis...

Casual Listener

For the last past months, I have changed my list of artists and genre of music and my Daily Mix seem not getting caught up with it. How could I change a certain daily mix with a new set of suggested ...

kpdmusic

Casual Listener

1378 Views

4 replies

0 likes

  • 1378 Views
  • 4 replies
  • 0 likes

Random Device Switching During Playback

This doesn't happen very often, but I've had this happen about 5 times now over the last couple of months. I'll be listening to Spotify on my desktop or my surface and then it will just switch to my phone and start playing from there as if I had told...

Visitor

This doesn't happen very often, but I've had this happen about 5 times now over the last couple of months.  I'll be listening to Spotify on my desktop or my surface and then it will just switch ...

Joe

Community Legend

5027 Views

7 replies

13 likes

  • 5027 Views
  • 7 replies
  • 13 likes

Self Service | Device Management

Ok so I have gone though and made a playlist of about 350 songs. I have downloaded them and can listen offline for about 2 days. Then when I open my list again I have to download the whole playlist again. Please help!

Newbie

Ok so I have gone though and made a playlist of about 350 songs. I have downloaded them and can listen offline for about 2 days. Then when I open my list again I have to download the whole playlist a...

428 Views

0 replies

0 likes

  • 428 Views
  • 0 replies
  • 0 likes

Different Songs

Does anyone know why my girlfriend and I would have different songs and albums showing up in our Spotify? We have the exact same phone (Galaxy S5) and we are on the same Spotify version... 99% of the songs are here so it's not the biggest deal it jus...

Casual Listener

Does anyone know why my girlfriend and I would have different songs and albums showing up in our Spotify? We have the exact same phone (Galaxy S5) and we are on the same Spotify version... 99% of the...

feelikeastrangr

Community Legend

2003 Views

3 replies

0 likes

  • 2003 Views
  • 3 replies
  • 0 likes

Now need to go online in 12 hours?

So I'm about to have a trip to a place where access to spotify server will be limited, when I was trying the offline mode I discovered that I now only have 12 hours before I need to go online. Couldn't even make it through the flight.. I have tg ree ...

Casual Listener

So I'm about to have a trip to a place where access to spotify server will be limited, when I was trying the offline mode I discovered that I now only have 12 hours before I need to go online. Couldn...

533 Views

0 replies

0 likes

Offline Access
Offline availability
Premium
  • 533 Views
  • 0 replies
  • 0 likes

EQ disappear

I have a One plus 3 (also use Sony MDR-XB950BT) and at the beginning I used to have an EQ option in the Spotify settings but now is gone. What happened?

Visitor

I have a One plus 3 (also use Sony MDR-XB950BT) and at the beginning I used to have an EQ option in the Spotify settings but now is gone. What happened?

456 Views

0 replies

0 likes

  • 456 Views
  • 0 replies
  • 0 likes

Superuser Contribution problem with seeing which song is playing

how do i get to see which song is playing when the phone is turned off on samsung galaxy s5 neo

Newbie

how do i get to see which song is playing when the phone is turned off on samsung galaxy s5 neo  

ZullyB

Roadie

468 Views

1 replies

0 likes

  • 468 Views
  • 1 replies
  • 0 likes

Superuser Contribution No funcionan la función de letras Android

Tengo una tablet Samsung Galaxy Tab 7.0 y no me funciona la función de letras, tengo la última versión de Spotify y no va. A mi hermano sí. ¿Qué puedo hacer?

Newbie

Tengo una tablet Samsung Galaxy Tab 7.0 y no me funciona la función de letras, tengo la última versión de Spotify y no va. A mi hermano sí. ¿Qué puedo hacer?

ZullyB

Roadie

436 Views

1 replies

0 likes

  • 436 Views
  • 1 replies
  • 0 likes

Weird location-based playback problem

I use Spotify in four locations: on my PC at work, and on my Android phone in my car (bluetooth), at the gym by my office, and at the gym by my home. It works great everywhere EXCEPT for at the gym by my house. It doesn't matter if I try to start lis...

Newbie

I use Spotify in four locations: on my PC at work, and on my Android phone in my car (bluetooth), at the gym by my office, and at the gym by my home.   It works great everywhere EXCEPT for at ...

thibaut3

Newbie

382 Views

1 replies

0 likes

  • 382 Views
  • 1 replies
  • 0 likes

Spotify still plays songs when the app isn't running

After I clear Spotify from the list of running apps,, which closes the app, it still plays music

Visitor

After I clear Spotify from the list of running apps,, which closes the app, it still plays music

Dicko1

Newbie

2372 Views

6 replies

2 likes

  • 2372 Views
  • 6 replies
  • 2 likes

I managed to break the App

I did something that isn't particularly sound. I moved my music folder from my cellphone to the SD unit in it to open up space in the main drive. So far so good. Then I noticed that Spotify was beginning to download all the songs that were moved in t...

Newbie

I did something that isn't particularly sound. I moved my music folder from my cellphone to the SD unit in it to open up space in the main drive. So far so good. Then I noticed that Spotify was begin...

491 Views

0 replies

1 likes

  • 491 Views
  • 0 replies
  • 1 likes