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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375399 Views

541 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7522 Views

0 replies

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Notification at top of my samsung

Hi all, My spotify notification at the top of my samsung A5 wont go away. I used to just swipe it and it went when I had finished listening but this is not happening now. This means that it keeps playing when in my pocket and also whenever I listen t...

Newbie

Hi all,   My  spotify notification at the top of my samsung A5 wont go away. I used to just swipe it and it went when I had finished listening but this is not happening now.   This...

338 Views

0 replies

0 likes

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Start Playlist about widget button in my home screen

Hello,I would like to start playing a special playlist with a widget button in my home screen of my smartphone. Can you help me please?

Newbie

Hello, I would like to start playing a special playlist with a widget button in my home screen of my smartphone. Can you help me please? 😀

310 Views

0 replies

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Spotify app randomly disconnecting when not used, making me lose my synced playlists

Hello, I have a rooted LG G3 (LG-D855) using CyanogenMod version 12.1-20151026-NIGHTLY-d855, and used to live in France where I had no issues at all with spotify on my phone. But since I came to New Zealand 4 months ago (and had to change my payment ...

Casual Listener

Hello,   I have a rooted LG G3 (LG-D855) using CyanogenMod version 12.1-20151026-NIGHTLY-d855, and used to live in France where I had no issues at all with spotify on my phone. But since I cam...

369 Views

0 replies

0 likes

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Bug when music started

Hello, SpotifyI have a Galaxy Note 4, official Google Play App. This newtest version have one critical bug. When i want song, click music dont play. Stay in 0:00 and nothing after i click pause/play again bugs still here.. When a click to music line....

Newbie

Hello, Spotify I have a Galaxy Note 4, official Google Play App. This newtest version have one critical bug. When i want song, click music dont play. Stay in 0:00 and nothing after i click pause/pla...

264 Views

0 replies

0 likes

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Unable to control volume when Android screen off/locked

Until recently I was able to control Spotify Connect volume from my phone (Chromecast Audio) but this no longer works. I have to unlock the phone and enter the Spotify app in order to control volume!Is this a bug? Will this feature be returning?

Regular

Until recently I was able to control Spotify Connect volume from my phone (Chromecast Audio) but this no longer works. I have to unlock the phone and enter the Spotify app in order to control volume!...

cericthered

Casual Listener

2519 Views

5 replies

3 likes

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Spotify stops playing in desktop/laptop and starts in my android device

Hello there.I use my Spotify account in 3 devices, desktop (home); laptop (work), both Windows, and my cellphone (Galaxy S7 Edge). Never had this problem before with my old LG G3.And just as the title says, while I'm listening something during at wor...

Newbie

Hello there. I use my Spotify account in 3 devices, desktop (home); laptop (work), both Windows, and my cellphone (Galaxy S7 Edge). Never had this problem before with my old LG G3. And just as the ...

391 Views

0 replies

1 likes

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Superuser Contribution Strange songs appearing on my play list

Something really weird is happening. I suspect its when I go to a certain same location, but haven't verified. I suddenly have a strange song of artist that I did not choose or a song I would never listen to (it's vietamese, not that i have anything ...

Newbie

Something really weird is happening. I suspect its when I go to a certain same location, but haven't verified. I suddenly have a strange song of artist that I did not choose or a song I would never l...

Leonardo

Roadie

3046 Views

1 replies

0 likes

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Superuser Contribution I cant download any song

I can't download any, songThe spotify app download the first 3 songs and it just stuck in one song it just doesn't move

Newbie

I can't download any, song The spotify app download the first 3 songs and it just stuck in one song it just doesn't move

Leonardo

Roadie

329 Views

1 replies

0 likes

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Device Available Issues

Is anyone else having issues with the newest spotify updating seeing all the devices available? In the past, I have been able to see the other devices that are logged on. Now, is there distance limitation for devices outside a certain range? You used...

Newbie

Is anyone else having issues with the newest spotify updating seeing all the devices available? In the past, I have been able to see the other devices that are logged on. Now, is there distance limit...

kirashi

Community Legend

2817 Views

2 replies

0 likes

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Equalizer for Android

I continue to read arguments about the equalizer for Apple devices, but recently I bought an android and can not find it anymore. Before it was easily found in the settings. is the equalizer not available for Android?

Newbie

I continue to read arguments about the equalizer for Apple devices, but recently I bought an android and can not find it anymore. Before it was easily found in the settings. is the equalizer not avai...

Joe

Community Legend

387 Views

1 replies

0 likes

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Spotify extremely slow via wifi

My Spotify using wi-fi connection is extremely slow although I have fastest line available in Germany. Frontend is almost not loading and downloads are extremely slow.4g is ok.

Casual Listener

My Spotify using wi-fi connection is extremely slow although I have fastest line available in Germany. Frontend is almost not loading and downloads are extremely slow. 4g is ok.

Hubo

Community Legend

3422 Views

5 replies

2 likes

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Waiting and waiting and waiting. (iTunes sync with iOS/Mac Spotify)

For the past week, I've tried every single solution offered up online - both within this forum and elsewhere (resetting wifi, reinstalling Spotify, restarting computer, etc.) - in regards to Spotify desktop not syncing any my local files with the Spo...

Casual Listener

For the past week, I've tried every single solution offered up online - both within this forum and elsewhere (resetting wifi, reinstalling Spotify, restarting computer, etc.) - in regards to Spotify ...

matbaxt

Casual Listener

473 Views

3 replies

0 likes

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Problem with Long (Many Tracks) Album

On very long, multi-CD album (e.g. "Complete Road Trips", Grateful Dead, 388 tracks) if you play a track well into the album (> 127?), the next track played is not the next, but always the first. Also, if while playing such a track, the up-arrow at l...

Newbie

On very long, multi-CD album (e.g. "Complete Road Trips", Grateful Dead, 388 tracks) if you play a track well into the album (> 127?), the next track played is not the next, but always the first. ...

282 Views

0 replies

0 likes

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4.5G conection problem

Anyone is having a problem while searching for a song through an operator while using data (3G/4G) I've been having this issue for a month and still don't know why obviously I'm connected to the internet and all the apps work just fine

Regular

Anyone is having a problem while searching for a song through an operator while using data (3G/4G) I've been having this issue for a month and still don't know why obviously I'm connected to the inte...

Joe

Community Legend

1063 Views

8 replies

0 likes

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Superuser Contribution Spotify Connect streaming issues

Hi All,I have a Yamaha RX-V475 AV Receiver that I am having a heap of buffering issues. I have Cable internet so the speeds are good. Pandora works fine, Apple Music works fine, amps firmware is up to date. Spotify cannot get through a song without a...

Newbie

Hi All, I have a Yamaha RX-V475 AV Receiver that I am having a heap of buffering issues. I have Cable internet so the speeds are good. Pandora works fine, Apple Music works fine, amps firmware is ...

Juandroid38

Newbie

547 Views

2 replies

0 likes

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Superuser Contribution Tarda mucho en cargar la aplicación en mi android

Se traba regularmente y tengo que esperar de 10 a 20 minutos para que la aplicación cargue. No responde correctamente

Newbie

Se traba regularmente y tengo que esperar de 10 a 20 minutos para que la aplicación cargue. No responde correctamente

Romulito

Newbie

6672 Views

3 replies

3 likes

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Connect to a Device Android

My Onkyo 838 is no longer displaying the name allocated in the connect to a device menu. Also when closing out of the spotify app the music stops playing on the Onkyo 838 that wont display its name anymore.What could be causing this problem, I use a ...

Regular

My Onkyo 838 is no longer displaying the name allocated in the connect to a device menu. Also when closing out of the spotify app the music stops playing on the Onkyo 838 that wont display its name a...

Tom

Community Legend

651 Views

4 replies

0 likes

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DOWNLOADING USING CELLULAR

I can't download songs,even though the download using cellular is on.When i download songs or play list it says go to setting to download using cellular.

Casual Listener

I can't download songs,even though the download using cellular is on.When i download songs or play list it says  go to setting to download using cellular.

Tom

Community Legend

3007 Views

3 replies

0 likes

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Wrong Last.fm username or password

I used to enable Last.fm scrobbling on Spotify Android app. Because it does not scrobble songs that I listened to offline, I started using Last.fm Android app for scrobbling. To avoid double scrobbling, I wanted to disable it on Spotify app and logge...

Newbie

I used to enable Last.fm scrobbling on Spotify Android app. Because it does not scrobble songs that I listened to offline, I started using Last.fm Android app for scrobbling. To avoid double scrobbli...

gruftify

Casual Listener

839 Views

3 replies

2 likes

  • 839 Views
  • 3 replies
  • 2 likes