I've just downloaded the app today by first time in my Galaxy Fame and since then I'm having problems with Search option. I know it should appear above Explore option in top left corner menu, it appears only one time after login (I did it several times) then, after searching anything, it dissappears again.
I already tried turning off and on phone, take off battery, uninstall and reinstall, checked connection, erase data and cache, and in every try Search option appears only first time y star app and then dissappears again!
I already restarted device when troubleshooting in section B. Android version 4.1.2 Account Premium Space left on your device... 1.10GB Space left on your External SD card 2.86GB Is your device rooted?I No Did you set your external SD card as storage location? No Did you manually install an older version before installing the latest version from the Play Store? No Do you have the same issue when switching between WiFi/Mobile Data (If applicable)?Yes My mobile Spotify version 22.214.171.1247 My mobile provider and country: Movistar Mexico My username: kartogu I'm logging in with Facebook login details.
This is happening to me too. If i turn the phone on the search bar appears for 4 minuets then disappears.
I have been having this problem for the last few weeks and was hoping it would work itself out.
I am paying for a premium service and expect to at least have the basic functions. unless this fault is remedied in the next week I will be canceling my membership and switching to an alternate music provider
I can't even see the Menu. It was working fine until today, but I guess the product updated itself, and now I literally have only the lower part of the application. The top part, with the menu items, search, minimize, maximize, etc. is simply gone. This is on a PC that's running Windows 10, not even a phone. I have a Premium account and would like to add a song to it. Is there ANY way to do that right now?
I have the same problem since the last update four days ago, no home or search options bar, it’s like it’s hiding behind the bottom bar showing what’s currently playing, I am on version 126.96.36.1996 in Australia.