Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

No songs and Playlists empty

Solved!

No songs and Playlists empty

 

Plan

Free

Country

Turkey

Device

LG G2

Operating System

Android Lollipop

 

My Question or Issue

Any playlist I click on is empty, I can't search for any songs, there is pretty much nothing on the app. I can only see a song if I open it on my computer and it shows up on my phone. Even then I can't switch to playing it on my phone it just shows the name of the song.

 

I've tried clearing cache, reinstalling, rebooting, using another connection etc.

Reply

Accepted Solutions
Marked as solution

Ok updating in case anyone finds this, the problem was that my phone was rooted and I had a hosts file to block ads. It was also blocking spotify. If you had updated your hosts file and are having this problem, try removing all occurences of "spotify" from the hosts file.

View solution in original post

1 Reply
Marked as solution

Ok updating in case anyone finds this, the problem was that my phone was rooted and I had a hosts file to block ads. It was also blocking spotify. If you had updated your hosts file and are having this problem, try removing all occurences of "spotify" from the hosts file.

Suggested posts