Not being able to save to Sd card

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Not being able to save to Sd card

BauerTR
Casual Listener
I can 't download my songs on to my Sd card. I already don t have enough space on my phone. How can I do it? I really need some help.
3 Replies

Re: Not being able to save to Sd card

KatesHere
Community Legend

Hey there @BauerTR, welcome to the community!

 

If you want to save to storage instead of internal space on your phone, no worries! There is a step by step guide on how to switch to SD card in the support site here.

 

Hope this helps!

K

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Treat others the way you want to be treated!
K is for Kisses, Kate
I can help in english, français or ελληνικά
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Re: Not being able to save to Sd card

12140403895
Casual Listener

This option is no longer on my tablet. So many updates and now it's missing an important option.

Re: Not being able to save to Sd card

KatesHere
Community Legend

Hey again!

 

That doesn't sound right. Let's check out the following information to troubleshoot this better:

  1. The device you are using
  2. Version of Android you're on
  3. Version of Spotify client
  4. Does your SD card have at least 1GB free space?
  5. Does removing the SD card, reinstalling Spotify and re-inserting the SD card help?
  6. If you have a different SD card, can you check if that happens to it too?

If you are Android 6.0 or above, please go to Settings > Apps > Spotify > Permissions > and give Spotify ""Storage"" permission.

 

Let me know :)

K

RSJ-------------------------------------------------------------------------

Treat others the way you want to be treated!
K is for Kisses, Kate
I can help in english, français or ελληνικά
Follow me on Spotify | What is a Community Rock Star? Join us!

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