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Offline status on Motorola Bionic

Offline status on Motorola Bionic

help....after following the recommended step of logging out, changing my password, and logging back in, I am stuck in Offline mode on my Bionic. About to drop my Premium membership and probably Spotify altogether if I cannot get this resolved.

 

Need a permanent fix - something other than being forced to change my password.

 

Thanks !

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