Announcements

Help Wizard

Step 1

NEXT STEP

PS4-846 keeps connecting to my Spotify and changing the songs!

PS4-846 keeps connecting to my Spotify and changing the songs!

I don't even own a PS4. How can disconnect devices? It won't let me. Also, is the only way to avoid this, to go completely offline, bluetooth turned off and wifi off? 

 

Thanks!

Reply
3 Replies

Hi @Spottygirl

 

You can try logging out of every device from your account page. For extra safety, you can change your password.

 

Let us know if after that, you still see the same.

 

Keep us posted!

I have tried that a few times AND I'm trying to request to change password but that's when the error message happens and says Spotify can't do it. I have it set to login from Facebook AND I have a password. I'd like to only use Facebook but I can't seem get rid of password from Spotify login!

Thanks for the info @Spottygirl,

 

Since you've created your account through Facebook, it is your Facebook password the one that you'd need to update. Then, go to https://www.facebook.com/settings click Security>Where You're Logged In > Check any unwanted activity and click 'end activity' if its from a device that you don't recognize.

 

Let us know if this helps.

Suggested posts