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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

Viktor_k83

Casual Listener

209571 Views

137 replies

10 likes

Android
autoplay
bluetooth
  • 209571 Views
  • 137 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

558998 Views

78 replies

3 likes

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  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

461977 Views

575 replies

39 likes

Account
Free
  • 461977 Views
  • 575 replies
  • 39 likes

Spotify lock screen

Hi, i have a Huawei Mate9 and i cant control spotify at the lock screen, HELP!

Newbie

Hi, i have a Huawei Mate9 and i cant control spotify at the lock screen, HELP!

450 Views

0 replies

0 likes

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playlist keeps re-downloading

My playlist keeps re-downloading every time I open up Spotify on my phone. What's weirder is that not all of the song are there on my phone, but they are on the desktop. Everytime it re-downloads, the missing songs appear, but then a few seconds late...

Visitor

My playlist keeps re-downloading every time I open up Spotify on my phone. What's weirder is that not all of the song are there on my phone, but they are on the desktop. Everytime it re-downloads, th...

336 Views

0 replies

0 likes

  • 336 Views
  • 0 replies
  • 0 likes

Others can't view my playlist

Me and a friend were sharing playlists, but when she found mine, it was simply the name of the first song in the playlist, and that song. I've set it to private then back to public, made it collaborative, signed out and signed back in, and even remov...

Casual Listener

Me and a friend were sharing playlists, but when she found mine, it was simply the name of the first song in the playlist, and that song. I've set it to private then back to public, made it collabora...

334 Views

0 replies

0 likes

  • 334 Views
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  • 0 likes

Premium

I downloaded spotify on my new phone and every time I go to download my play list it it tells me I'm not a premium member

Casual Listener

I downloaded spotify on my new phone and every time I go to download my play list it it tells me I'm not a premium member

kejt_

Community Legend

986 Views

5 replies

0 likes

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  • 5 replies
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Solved!! Device registers multiple times

Hello,I've got Spotify Premium and my Android Phone (Oneplus X, up to date) registers itself multiple times in a week. Because of this, it is not possible to download/store the songs on other devices or the device itself, because the cap of 3 registe...

Newbie

Hello, I've got Spotify Premium and my Android Phone (Oneplus X, up to date) registers itself multiple times in a week. Because of this, it is not possible to download/store the songs on other dev...

Joe

Community Legend

662 Views

1 replies

0 likes

  • 662 Views
  • 1 replies
  • 0 likes

Queue on Android

Hi everyone! When using the Spotify app on my Android, if I go to add a new album to the queue, the new album starts from the next track, and then once the newly added album's finished, it carries on playing the original album in the queue. Is there ...

Regular

Hi everyone!   When using the Spotify app on my Android, if I go to add a new album to the queue, the new album starts from the next track, and then once the newly added album's finished, it c...

Joe

Community Legend

1235 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Playing songs offline

Hi, I know this has been mentioned a thousand times and I've read so many posts but nothing is working and it's so frustrating, I'm on the verge of cancelling my premium subscription. 75% of the downloaded songs won't play offline despite having the ...

Regular

Hi, I know this has been mentioned a thousand times and I've read so many posts but nothing is working and it's so frustrating, I'm on the verge of cancelling my premium subscription. 75% of the down...

Cheesetroll86

Regular

1138 Views

6 replies

0 likes

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  • 6 replies
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Solved!! Can't Uninstall Spotify App on Android

Hey all. I was using Spotify for a while. I decided to uninstall Spotify app from my Sony XA Ultra device but I can't. I tried to unistall on the Play Store, clicked uninstall button but it didn't completely uninstall from my device. I can only enabl...

Regular

Hey all. I was using Spotify for a while. I decided to uninstall Spotify app from my Sony XA Ultra device but I can't. I tried to unistall on the Play Store, clicked uninstall button but it didn't co...

imactavishi

Regular

56631 Views

11 replies

1 likes

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  • 11 replies
  • 1 likes

Superuser Contribution Nothing will load when i connect to the internet

I have a premium account and have some play lists for ofline use, these work fine but when i connect spotify to the internet absolutly nothing will load! I have deleted and re installed spotify restarted my phone but nothing seems to help! What could...

Newbie

I have a premium account and have some play lists for ofline use, these work fine but when i connect spotify to the internet absolutly nothing will load! I have deleted and re installed spotify resta...

antonjw

Regular

1403 Views

2 replies

2 likes

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  • 2 replies
  • 2 likes

Skip song in German Google Assistant does not work

In the english version of Google Assistant on Android you can easily say "Skip song" while playing something on spotfy and it will work as expected. When you try "next song" or the german equivalent "nöchstes Lied" in the German Version of Google Ass...

Roadie

In the english version of Google Assistant on Android you can easily say "Skip song" while playing something on spotfy and it will work as expected. When you try "next song" or the german equivalent ...

816 Views

0 replies

1 likes

  • 816 Views
  • 0 replies
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after restarting phone, saved songs are gone

Hi,I store my Spotify Data on the SD card. After restarting the phone spotify cant find the location on the sd card anymore and uses the local storage. Therfore all my downloaded songs are gone. I also tried to backup the "storage" folder and copy it...

Casual Listener

Hi, I store my Spotify Data on the SD card. After restarting the phone spotify cant find the location on the sd card anymore and uses the local storage. Therfore all my downloaded songs are gone. ...

samhee

Casual Listener

704 Views

2 replies

0 likes

  • 704 Views
  • 2 replies
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OK Google / Speech control does not find playlist [German]

Hello everybody,I'm sure this question has been asked before but I'm not able to find it, so here I am with my question:I'm using Android Car (german) and would like to play my playlists using ok google command. Playing artists and songs works great ...

Newbie

Hello everybody, I'm sure this question has been asked before but I'm not able to find it, so here I am with my question: I'm using Android Car (german) and would like to play my playlists using ok...

487 Views

0 replies

0 likes

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Solved!! Phone restarts when I use spotify

Hello, I have this problem where my phone (samsung galaxy A5 2017) constantly crashes and restarts as soon as I start using spotify. This started after today's update. My accounts still works on my laptop though. Hoping for a quick solution

Casual Listener

Hello,  I have this problem where my phone (samsung galaxy A5 2017) constantly crashes and restarts as soon as I start using spotify. This started after today's update. My accounts still works ...

Joe

Community Legend

7467 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Musik löscht sich immer

Zwischendurch wenn ich in meine playlist schaue dann sind alle Lieder gelöscht.Obwohl ich runterladen auf an habe ist dieses obwohl ich das nicht berührt habe wieder im Aus Modus aus welchem Grund ist das so?!?!?

Newbie

Zwischendurch wenn ich in meine playlist schaue dann sind alle Lieder gelöscht. Obwohl ich runterladen auf an habe ist dieses obwohl ich das nicht berührt habe wieder im Aus Modus aus welchem Grund ...

621 Views

0 replies

1 likes

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  • 1 likes

Doesn't play next song

Hi! On my celphone spotify doesn't play the next song, doesn't matter if is a playlist o radio, I have to open the app so it starts playing. On my account in the computer it works normally. Please I already reset my celphone, uninstalled the app and ...

Casual Listener

Hi! On my celphone spotify doesn't play the next song, doesn't matter if is a playlist o radio, I have to open the app so it starts playing. On my account in the computer it works normally. Please I ...

Joe

Community Legend

1921 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Monthly listeners count always zero

EDITED: Just discovered that the problems was weirdly gone.Hi, I don't know since when the monthly listeners count in an artist's page is always zero. I'm sure days ago it's correct with numbers displayed. The problem appears both on my phone and tab...

Casual Listener

EDITED: Just discovered that the problems was weirdly gone. Hi, I don't know since when the monthly listeners count in an artist's page is always zero. I'm sure days ago it's correct with numbers ...

1438 Views

0 replies

0 likes

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"My songs" is gone

Has this feature been removed from mobile? I can't find it, and I'd like to have access to playlists and songs I have saved on mobile again.

Casual Listener

Has this feature been removed from mobile? I can't find it, and I'd like to have access to playlists and songs I have saved on mobile again.

kcruff99

Newbie

740 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Cant download local files onto my android phone

i have the latest android spotify version and desktop version. both of them are connected to the same wifi and my android phone is connected to the spotify desktop version. and still spotify wont download my local files onto my android phone. help pl...

Casual Listener

i have the latest android spotify version and desktop version. both of them are connected to the same wifi and my android phone is connected to the spotify desktop version. and still spotify wont dow...

Joe

Community Legend

569 Views

2 replies

0 likes

  • 569 Views
  • 2 replies
  • 0 likes

Solved!! Menu doesnt work

When i press and hold the title of a song and the menu with the que option, add to playlist, go to artist and so on-menu pops up i cant click on anything. If i do the menu just closes and nothing more happens. This has been a problem since i updated ...

Casual Listener

When i press and hold the title of a song and the menu with the que option, add to playlist, go to artist and so on-menu pops up i cant click on anything. If i do the menu just closes and nothing mor...

jensdeb

Casual Listener

672 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution Play Next option gone

A recent update on my android version of the Spotify app has removed the play next option. Adding to queue is still an option but does not seem to work either. Please resolve.

Visitor

A recent update on my android version of the Spotify app has removed the play next option. Adding to queue is still an option but does not seem to work either. Please resolve.

Joe

Community Legend

3822 Views

5 replies

3 likes

  • 3822 Views
  • 5 replies
  • 3 likes