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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375581 Views

541 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7533 Views

0 replies

7 likes

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Spotify doesn't show my download music

Hello , everytime I turn off my phone all my download music disappears from the App leaving it only to be heard via stream .The music isn't deleted since I can still see it in the SD storage.The issue is not from the SD since this problem started hap...

Newbie

Hello , everytime I turn off my phone all my download music disappears from the App leaving it only to be heard via stream .The music isn't deleted since I can still see it in the SD storage. The is...

cadmielp

Roadie

653 Views

1 replies

0 likes

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Set Spotify as default music player

This seems to have been a problem for a long time on android and is exclusive to Spotify.https://community.spotify.com/t5/forums/v3_1/forumtopicpage/board-id/spotifyandroid/thread-id/3301/page/3Please fix!

Regular

This seems to have been a problem for a long time on android and is exclusive to Spotify. https://community.spotify.com/t5/forums/v3_1/forumtopicpage/board-id/spotifyandroid/thread-id/3301/page/3 P...

928 Views

0 replies

0 likes

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Spotify Playing On Another Device

I have spotify installed on two android phones. I'm listening on one and then randomly the other one starts playing which stops it playing on the phone I am originally listening to it on. What's going on?

Music Fan

I have spotify installed on two android phones. I'm listening on one and then randomly the other one starts playing which stops it playing on the phone I am originally listening to it on. What's goin...

Vanterax

Roadie

458 Views

1 replies

0 likes

  • 458 Views
  • 1 replies
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Notification bar controls cropped

My notification bar menu (or whatever this thing is called) only shows 1 or 2 letters of the song and album i am listening to. Screenshot in the attachments. Is there a way to fix that? I am using a ZUK Z2 Android 7.0.

Newbie

My notification bar menu (or whatever this thing is called) only shows 1 or 2 letters of the song and album i am listening to. Screenshot in the attachments. Is there a way to fix that? I am using a ...

297 Views

0 replies

0 likes

  • 297 Views
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Shuffle is broken

I have a playlist where I keep all of my music, and when I press shuffle play, it just plays my playlist in order. I've tried clearing the cache, I've tried reinstalling it, I've tried restarting my phone, and nothing works.

Newbie

I have a playlist where I keep all of my music, and when I press shuffle play, it just plays my playlist in order. I've tried clearing the cache, I've tried reinstalling it, I've tried restarting my ...

MartinStoichkov

Community Legend

459 Views

2 replies

2 likes

  • 459 Views
  • 2 replies
  • 2 likes

shuffle wont work

for some reason my shuffle wont work on either pc or android.i reinstalled, logged out and back in, checked if there's anything in the queue (there isnt).doesnt make a differnce if shuffle is on or off, it plays in order of how the songs are listed i...

Casual Listener

for some reason my shuffle wont work on either pc or android. i reinstalled, logged out and back in, checked if there's anything in the queue (there isnt). doesnt make a differnce if shuffle is on ...

MartinStoichkov

Community Legend

560 Views

4 replies

0 likes

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Solved!! [Mobile][Playlists] Buttons not working since last update

Just to let you know that buttons are not working since last update. I can't add or remove songs from playlists. I keep tapping and it won't do anything. (Phone: Samsung Galaxy S7 Edge)

Visitor

Just to let you know that buttons are not working since last update. I can't add or remove songs from playlists. I keep tapping and it won't do anything. (Phone: Samsung Galaxy S7 Edge)

MartinStoichkov

Community Legend

830 Views

3 replies

0 likes

Mobile
Playlists
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I didnt get my 30 days free trial on my first month of going premium

I was shown an offer by spotify the official website, to try a 30 days free trial. I clicked, it then let me to a page where I have to pay a month to start the trial. I assume that's what it is. So I did. I payed February 21st 2017. if my trial reall...

Regular

I was shown an offer by spotify the official website, to try a 30 days free trial. I clicked, it then let me to a page where I have to pay a month to start the trial. I assume that's what it is. So I...

Cjho08

Newbie

869 Views

4 replies

0 likes

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Truncated playlist using shuffle on Chromecast

Apologies if this has been covered before. I did look, but my specs my need cleaning. I'm generally happy with Spotify shuffle, but recently, I've been finding that when I connect to Chromecast, the list changes and is replaced with a much narrower c...

Gig Goer

Apologies if this has been covered before. I did look, but my specs my need cleaning.   I'm generally happy with Spotify shuffle, but recently, I've been finding that when I connect to Ch...

Garbonzo

Casual Listener

791 Views

1 replies

2 likes

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  • 1 replies
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All music undownloading.

Hi , I'm very new here and have started paying for spotify and when it works how it should I have a fantastic experience.Now my problem is I have to keep downloading over 500 songs as on my galaxy s7 edge it keeps u downloading. I've seen a few posts...

Newbie

Hi , I'm very new here and have started paying for spotify and when it works how it should I have a fantastic experience. Now my problem is I have to keep downloading over 500 songs as on my galax...

MartinStoichkov

Community Legend

340 Views

1 replies

0 likes

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  • 1 replies
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How do I remove song from ALL area's of "your library"

I deleted a few songs from "all songs" in "my Library", but they are still in there respected playlists.... at the moment I have to go through each one of my playlists and remove the song multiple times in order to totally remove it from "my library"...

Regular

I deleted a few songs from "all songs" in "my Library", but they are still in there respected playlists.... at the moment I have to go through each one of my playlists and remove the song multiple ti...

justinewin_

Roadie

384 Views

1 replies

0 likes

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  • 1 replies
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Can't Add Songs to Playlist?

I'm using the latest version of Spotify for Android and every time I try and add a song to one of my playlists the app simply closes the overlay for the song that comes up after pressing the ...The overlay closes as if I haven't clicked on it at all ...

Newbie

I'm using the latest version of Spotify for Android and every time I try and add a song to one of my playlists the app simply closes the overlay for the song that comes up after pressing the ... The...

Joe

Community Legend

475 Views

1 replies

0 likes

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  • 1 replies
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Not all songs in playlist

Hey, I recently created a playlist with around 200+ songs in it on my Windows PC. When I am on my PC the playlist and songs are all there. My issue is with my Android phone, when I go into the playlist on the phone there are only 17 of the 200+ songs...

Regular

Hey,   I recently created a playlist with around 200+ songs in it on my Windows PC. When I am on my PC the playlist and songs are all there.   My issue is with my Android phone, wh...

Joe

Community Legend

1314 Views

7 replies

0 likes

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Solved!! [Android] triple dot "more" menu no longer functional

I'm running Spotify version 8.1.0.785 on Android 7.1.1, updated on 3/24/17 (Friday, March 24th). The triple dot "more" menu has been updated visually to match all versions of the app (rising up from the bottom, solid black with white bold text). Unfo...

Casual Listener

I'm running Spotify version 8.1.0.785 on Android 7.1.1, updated on 3/24/17 (Friday, March 24th). The triple dot "more" menu has been updated visually to match all versions of the app (rising up from ...

DavidH7890

Regular

4482 Views

8 replies

3 likes

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  • 8 replies
  • 3 likes

Superuser Contribution PS4-846 keeps connecting to my Spotify and changing the songs!

I don't even own a PS4. How can disconnect devices? It won't let me. Also, is the only way to avoid this, to go completely offline, bluetooth turned off and wifi off? Thanks!

Regular

I don't even own a PS4. How can disconnect devices? It won't let me. Also, is the only way to avoid this, to go completely offline, bluetooth turned off and wifi off?    Thanks!

Leonardo

Roadie

1445 Views

3 replies

0 likes

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Available devices vanishing after playing Daily Mix

The Daily Mixes are awesome, but every time I play one of them my listed available devices to stream music too vanish. In my case this is my Echo. I can play music to it via bluetooth pairing, but it is no longer listed under available devices. It di...

Newbie

The Daily Mixes are awesome, but every time I play one of them my listed available devices to stream music too vanish.  In my case this is my Echo.  I can play music to it via bluetooth pai...

rbellman

Casual Listener

542 Views

3 replies

0 likes

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Can't Use My Options

Ever since I updated the app on Android, every time I view the options for a song, it won't actually perform whatever action I choose (adding to a playlist, viewing artist, etc.) Any suggestions?

Casual Listener

Ever since I updated the app on Android, every time I view the options for a song, it won't actually perform whatever action I choose (adding to a playlist, viewing artist, etc.) Any suggestions?

Joe

Community Legend

309 Views

1 replies

0 likes

  • 309 Views
  • 1 replies
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How to keep widget and remove Album art from Lock Screen

Everybody who walks by my desk sees the album art of the song I'm listening, too often inappropiate images for a work desk. People believe that's my ScreenSaverIt's not acceptable that Spotify makes the user remove also the widget if you don't want t...

Newbie

Everybody who walks by my desk sees the album art of the song I'm listening, too often inappropiate images for a work desk. People believe that's my ScreenSaver It's not acceptable that ...

889 Views

0 replies

5 likes

  • 889 Views
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  • 5 likes

Can't delete my playlist

Hi,I cant delete my playlist. I have reinstalled the app but still the same.I also got a playlist which alway say loading.Please help.Thanks

Casual Listener

Hi, I cant delete my playlist. I have reinstalled the app but still the same. I also got a playlist which alway say loading. Please help. Thanks

labelscollected

Community Legend

855 Views

7 replies

0 likes

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  • 7 replies
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How long can I be offline and still listen to playlists?

I will be out of the country, on a cruise, for a week. I use my phone for music when I work out and have the playlist I use as available offline. My phone will not have data for that whole week - will spotify still allow me to listen to my offline pl...

Newbie

I will be out of the country, on a cruise, for a week.  I use my phone for music when I work out and have the playlist I use as available offline.  My phone will not have data for that whol...

MelanieL7

Newbie

4399 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes