Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118204 Views

27 replies

4 likes

  • 118204 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

238020 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 238020 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598932 Views

79 replies

3 likes

  • 598932 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

491458 Views

581 replies

42 likes

Account
Free
  • 491458 Views
  • 581 replies
  • 42 likes

Spotify Shuffle

Alright Spotify needs to fix the shuffle option ASAP. For the past week every time I shuffle my library of MULTIPLE ARTISTS and MULTIPLE GENRES the same songs always start first and some songs I never get to hear unless I go specifically select them....

Newbie

Alright Spotify needs to fix the shuffle option ASAP. For the past week every time I shuffle my library of MULTIPLE ARTISTS and MULTIPLE GENRES the same songs always start first and some songs I...

MauriceMV

Spotify Star

612 Views

1 replies

0 likes

  • 612 Views
  • 1 replies
  • 0 likes

Solved!! Local files sync issue

I've downloaded multiple tracks in .mp3 on my dektop, adde them to my Local files and put them on a Playlist. They are now all availible via the desktop, but when I go onto my andriod phone, they all are greyed out and it says waiting to download. Bo...

Casual Listener

I've downloaded multiple tracks in .mp3 on my dektop, adde them to my Local files and put them on a Playlist. They are now all availible via the desktop, but when I go onto my andriod phone, they all...

Arheo

Casual Listener

1248 Views

2 replies

0 likes

  • 1248 Views
  • 2 replies
  • 0 likes

Huawei p8 lite sd card

Hi,I have a p8 lite and i want save my music on sd card.But in the option of Spotify, i dont have a partie "storage"..I need help ! Thanks

Newbie

Hi, I have a p8 lite and i want save my music on sd card. But in the option of Spotify, i dont have a partie "storage".. I need help ! Thanks

MattSuda

Spotify Star

3748 Views

1 replies

0 likes

  • 3748 Views
  • 1 replies
  • 0 likes

loss of tracks in playlists

so i dont know if spotify recently updated or not on android but my main playlist where i save everything before moving into set lists has now changed and any andall tracks that were not dowloaded previously have dissapeared, i mean come on if its go...

Newbie

so i dont know if spotify recently updated or not on android but my main playlist where i save everything before moving into set lists has now changed and any andall tracks that were not dowloaded pr...

374 Views

0 replies

0 likes

  • 374 Views
  • 0 replies
  • 0 likes

Solved!! How can i switch of the playlidt radio when a playlist is ended

Always when a playlist is finished a playlist radio is started at the end of the playlist...But this includws always not downloaded songs so that my mobile traffic which is realy expensive is used...How can i switch of this?

Regular

Always when a playlist is finished a playlist radio is started at the end of the playlist... But this includws always not downloaded songs so that my mobile traffic which is realy expensive is used....

MattSuda

Spotify Star

1526 Views

4 replies

0 likes

  • 1526 Views
  • 4 replies
  • 0 likes

Reconnecting to Google Home - Volume Issues

When I leave my apartment then come back my phone connects back to my Google home perfectly and I can play music but the volume change function is broken. It always shows max volume even when that is not the case.Going to the Google Home unit and man...

Music Fan

When I leave my apartment then come back my phone connects back to my Google home perfectly and I can play music but the volume change function is broken. It always shows max volume even when that is...

558 Views

0 replies

0 likes

  • 558 Views
  • 0 replies
  • 0 likes

Solved!! Family Premium

I just upgraded from the premium plan to the family premium plans and I'm not sure why if two of us are playing music at the same time the music keeps pausing. I thought the point of getting the family plan was , so we can play our music at the same ...

Casual Listener

I just upgraded from the premium plan to the family premium plans and I'm not sure why if two of us are playing music at the same time the music keeps pausing. I thought the point of getting the fami...

Cplante-cr

Newbie

1787 Views

3 replies

0 likes

  • 1787 Views
  • 3 replies
  • 0 likes

Solved!! Problems with Chromecast Audio and Android

Hi! I'm using the new Chromecast Audio wth two Andoid smartphones and an Android tablet. There is no problem to play an album or a playlist BUT if I want to skip a song or choose a new song from same or other playlist the music stopped. It is not pos...

Visitor

Hi!   I'm using the new Chromecast Audio wth two Andoid smartphones and an Android tablet. There is no problem to play an album or a playlist BUT if I want to skip a song or choose a new song ...

taormania

Casual Listener

32480 Views

21 replies

5 likes

  • 32480 Views
  • 21 replies
  • 5 likes

lost all my music

I just got a new phone Samsung A5 they transferred my data went to open Spotify App had to log in, so I did and all my playlists are gone. I tried the log in with ID and password when I uninstalled the app and reinstalled, it wanted credit card ect, ...

Newbie

I just got a new phone Samsung A5 they transferred my data went to open Spotify App had to log in, so I did and all my playlists are gone. I tried the log in with ID and password when I uninstalled t...

525 Views

0 replies

0 likes

  • 525 Views
  • 0 replies
  • 0 likes

Spotify not recognised by Android Auto

Just installed Android Auto and Spotify is not appearing only Google Play and Amazon music. I read in these forums that it can be solved by reinstalling Spotify however I am unable to reinstall Spotify. It offers me the choice to Disable / Enable ins...

Regular

Just installed Android Auto and Spotify is not appearing only Google Play and Amazon music. I read in these forums that it can be solved by reinstalling Spotify however I am unable to reinstall Spoti...

510 Views

0 replies

0 likes

  • 510 Views
  • 0 replies
  • 0 likes

[Android] Premium Account - Download failure

All of the sudden all my downloads are gone. If I redownload them, they stay downloaded but once I lock my phone they are gone. And it is not that I haven't enough storage because I have stil 15GB of storage that's free. Can someone help me?

Newbie

All of the sudden all my downloads are gone. If I redownload them, they stay downloaded but once I lock my phone they are gone. And it is not that I haven't enough storage because I have stil 15GB of...

370 Views

0 replies

0 likes

  • 370 Views
  • 0 replies
  • 0 likes

Can't change order of songs in playlist

There must be something I'm missing. For the past 20 minutes I've been trying everything to just change the order of the songs in a playlist I've created. I long hold a song and a screen pops up without an option to move the song in any direction. I ...

Newbie

There must be something I'm missing. For the past 20 minutes I've been trying everything to just change the order of the songs in a playlist I've created. I long hold a song and a screen pops up with...

celeste7

Newbie

2202 Views

3 replies

1 likes

  • 2202 Views
  • 3 replies
  • 1 likes

Cannot reorder tracks in playlist

How do you reorder tracks in a spotify playlist? I've read other threads but I have no "Edit" option, no way to filter columns, etc as mentioned in those threads. This is a VERY basic funtionality and I want it. Thanks

Regular

How do you reorder tracks in a spotify playlist?   I've read other threads but I have no "Edit" option, no way to filter columns, etc as mentioned in those threads.   This is a VERY bas...

Borowscy

Music Fan

939 Views

2 replies

1 likes

  • 939 Views
  • 2 replies
  • 1 likes

Unplayable Songs

I'm pretty upset right now. I'm a Premium user but there are certain songs that I am still unable to play to. I've read some forums & followed the solutions but it didn't seemed to work for me i.e clean reinstallation on Android. I can't do that on m...

Casual Listener

I'm pretty upset right now. I'm a Premium user but there are certain songs that I am still unable to play to. I've read some forums & followed the solutions but it didn't seemed to work for me i....

fncat

Casual Listener

1408 Views

2 replies

0 likes

  • 1408 Views
  • 2 replies
  • 0 likes

Prevent Sleep Mode and Settings

Hi all, Two quick questions. I'm using Spotify radio on mobile and it gets frustrating that my phone goes into sleep mode when Spotify is playing. I'd like to find a way to prevent this so I hoped to find a setting. Which brings up another point -- t...

Newbie

Hi all,   Two quick questions.  I'm using Spotify radio on mobile and it gets frustrating that my phone goes into sleep mode when Spotify is playing.  I'd like to find a way to pre...

Kulmandu

Casual Listener

31012 Views

6 replies

0 likes

  • 31012 Views
  • 6 replies
  • 0 likes

Spotify on Nougat problems

Hello world! Spotifys Album Art on the lockscreen dont work *like the googleMusic one*There is just a little buggy Title widgets. Im using a Huawei p9 with Nougat on it *newest version* EVA-L09C432B383

Regular

Hello world!  Spotifys Album Art on the lockscreen dont work *like the googleMusic one* There is just a little buggy Title widgets.     Im using a Huawei p9 with Nougat on it *new...

637 Views

0 replies

0 likes

  • 637 Views
  • 0 replies
  • 0 likes

Sick of Spotify redownloading songs I already have downloaded!

Hi all. This is an issue that seems to be happening/happened to a lot of people. Most times, I don't realise it hasn't downloaded my songs until i'm away from home. I can't use mobile data as I don't have much. If Spotify doesn't fix this issue by th...

Casual Listener

Hi all. This is an issue that seems to be happening/happened to a lot of people. Most times, I don't realise it hasn't downloaded my songs until i'm away from home. I can't use mobile data as I don't...

345 Views

0 replies

0 likes

  • 345 Views
  • 0 replies
  • 0 likes

Why is Spotify trying to log into an old iphone?

I have an android but anytime I'm listening via the Spotify app it tries to log into 'iPhone'. I no longer have an iPhone. It stops playing continuously and gives me an error message (see attachment).I have changed from fb login to setting a Spotify ...

Casual Listener

I have an android but anytime I'm listening via the Spotify app it tries to log into 'iPhone'. I no longer have an iPhone. It stops playing continuously and gives me an error message (see attachment)...

287 Views

0 replies

0 likes

  • 287 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify crashes when chosing a playlist in a folder. This is only happening on my android tablet

This is Only happening on my Android tablet and not on my Android phone...and it has Always worked before

Casual Listener

This is Only happening on my Android tablet and not on my Android phone...and it has Always worked before

KentSvensson

Casual Listener

1007 Views

4 replies

0 likes

  • 1007 Views
  • 4 replies
  • 0 likes