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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

376221 Views

541 replies

34 likes

Account
Free
  • 376221 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7563 Views

0 replies

7 likes

  • 7563 Views
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  • 7 likes

Equalizer takes a second to start

I'm on a Google Pixel running 7.1. Basically when I click on a song, the song starts without the equalizer enabled. Then after a second, the equalizer kicks in. It's really annoying because it interrupts the beginning of every song. It doesn't do it ...

Casual Listener

I'm on a Google Pixel running 7.1. Basically when I click on a song, the song starts without the equalizer enabled. Then after a second, the equalizer kicks in. It's really annoying because it interr...

Vanterax

Roadie

759 Views

3 replies

2 likes

  • 759 Views
  • 3 replies
  • 2 likes

Solved!! where is my file actually stored?

it's on external memory on spotify settings, but it's also using my internal memory on my phone settings..

Casual Listener

it's on external memory on spotify settings, but it's also using my internal memory on my phone settings..

diardo

Casual Listener

819 Views

2 replies

0 likes

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  • 2 replies
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What is the difference between saved music and downloaded music?

This question has been asked before but it was marked as solved when someone answered that downloaded means you can listen offline, but this can not be true as I can listen to my saved music offline even when it is not downloaded. Also I have a secon...

Regular

This question has been asked before but it was marked as solved when someone answered that downloaded means you can listen offline, but this can not be true as I can listen to my saved music offline ...

Boddha

Regular

1930 Views

2 replies

0 likes

  • 1930 Views
  • 2 replies
  • 0 likes

Spofify on Vivo V5

Hi Spotify,I am using Vivo V5, within spotify apps I couldnt see equalizer on it. Also, i want spotify to appear on my lock screen? Can you fix this?

Newbie

Hi Spotify, I am using Vivo V5, within spotify apps I couldnt see equalizer on it. Also, i want spotify to appear on my lock screen? Can you fix this?

954 Views

0 replies

0 likes

  • 954 Views
  • 0 replies
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Shuffle and Repeat settings keep resetting

For the past few weeks I've noticed that my settings for Shuffle and Repeat (I always have mine set to Shuffle+Repeat All) keeps resetting on my Android device (they remain the same on my PC though). When I say reset, I mean they both get disabled so...

Newbie

For the past few weeks I've noticed that my settings for Shuffle and Repeat (I always have mine set to Shuffle+Repeat All) keeps resetting on my Android device (they remain the same on my PC though)....

m31317015

Casual Listener

3898 Views

3 replies

10 likes

lost settings
repeat
shuffle
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  • 3 replies
  • 10 likes

external card offline music disappearing

Hi Spotify,I have regular problem and even though I doubt it can be solved I am so tired of this I am trying to find answers. Already looked on forums etc. I have my offline albums on external card. When I connect my phone to PC/Mac all the offline m...

Visitor

Hi Spotify, I have regular problem and even though I doubt it can be solved I am so tired of this I am trying to find answers. Already looked on forums etc.   I have my offline albums on exte...

303 Views

0 replies

0 likes

  • 303 Views
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freezing during songs

I have Spotify premium on my android and recently it's been freezing halfway through a song. at first it was every third song or so but lately I can't get through a single song without it crapping out. I uninstalled all updates and it's still doing i...

Newbie

I have Spotify premium on my android and recently it's been freezing halfway through a song. at first it was every third song or so but lately I can't get through a single song without it crapping ou...

Jacob

Community Legend

334 Views

1 replies

0 likes

  • 334 Views
  • 1 replies
  • 0 likes

Recent update - unable to add songs to my playlists

My app was recently updated and when I click add to playlist, nothing happens and the playlists do not show up. Is there a way to go back to the older version?

Newbie

My app was recently updated and when I click add to playlist, nothing happens and the playlists do not show up. Is there a way to go back to the older version?

Joe

Community Legend

319 Views

1 replies

0 likes

  • 319 Views
  • 1 replies
  • 0 likes

Song function problems

Hi, I can't use any of the functions when i click the option buttons on the song. For example in open up the menu and try add a song to que or add it to a different playlist the option board closes. I can't change much on my phone right now so this i...

Newbie

Hi, I can't use any of the functions when i click the option buttons on the song. For example in open up the menu and try add a song to que or add it to a different playlist the option board closes. ...

Joe

Community Legend

593 Views

4 replies

0 likes

  • 593 Views
  • 4 replies
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Ads made Spotify stupid

i understand that there are supposed to be ads, but not like this;it asked me to watch a video for 30 mins of ad free music, so i did. it never said "thanks for watching", then it played two more ads, 3 songs, and another ad. stuff like this has happ...

Casual Listener

i understand that there are supposed to be ads, but not like this; it asked me to watch a video for 30 mins of ad free music, so i did. it never said "thanks for watching", then it played two more a...

CallMeMONGOOSE

Casual Listener

998 Views

2 replies

0 likes

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  • 2 replies
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Spotify sonos issues

Sonos app works just fine on android samsung s7. Spotify can not find the sonos speaker. Is there a solution for this ptoblem?

Newbie

Sonos app works just fine on android samsung s7. Spotify can not find the sonos speaker. Is there a solution for this ptoblem?

197 Views

0 replies

0 likes

  • 197 Views
  • 0 replies
  • 0 likes

Superuser Contribution can't download spotify app

Can somebody help me.I have a spotify accountbut i can't download de spotify app (saying can't download in this land)is there a way to download the app?(samsung, android, google play store)

Newbie

Can somebody help me. I have a spotify account but i can't download de spotify app (saying can't download in this land) is there a way to download the app? (samsung, android, google play store)

sharlinemae

Newbie

536 Views

2 replies

0 likes

  • 536 Views
  • 2 replies
  • 0 likes

Solved!! Won't queue songs

If I'm playing a playlist, and I want to add another song to listen to, it never adds.I have to either play the song and loose my entire playlist which I was listening to, or not play it.When I pay money for a working app and music, I would very much...

Casual Listener

If I'm playing a playlist, and I want to add another song to listen to, it never adds. I have to either play the song and loose my entire playlist which I was listening to, or not play it. When I p...

Joe

Community Legend

7379 Views

4 replies

1 likes

  • 7379 Views
  • 4 replies
  • 1 likes

Spotify opens chrom on Android only when connected to bluetooh

Hi I noticed that spotify opens chrome on Android Mobile when it is connected to car blueetooth, making it impossible to operate as chrome always popup after 1s. When the bluetooth is disconnected it is not happening.

Newbie

Hi   I noticed that spotify opens chrome on Android Mobile when it is connected to car blueetooth, making it impossible to operate as chrome always popup after 1s.   When the bluetooth ...

221 Views

0 replies

0 likes

  • 221 Views
  • 0 replies
  • 0 likes

Solved!! menus não funcionam no moto G4

Boa noite, comunidade.Estou com um problema após a atualização do menu interativo (aquele com três pontos). Após a atualização, não consigo acessar nenhum link do menu, seja adicionar a música a fila ou visitar a página do artista. No celular de uma ...

Regular

Boa noite, comunidade. Estou com um problema após a atualização do menu interativo (aquele com três pontos). Após a atualização, não consigo acessar nenhum link do menu, seja adicionar a música a fi...

Joe

Community Legend

456 Views

1 replies

0 likes

  • 456 Views
  • 1 replies
  • 0 likes

Spotify pausar

Jag har problem med att Dpotify pausas ibland efter att en låt spelas i 40 sekunder och ibland hinner jag lyssna på flera låtar innan den pausar.Gör det oavsett om jag lyssnar via bluetooth eller via sladd.

Newbie

Jag har problem med att Dpotify pausas ibland efter att en låt spelas i 40 sekunder och ibland hinner jag lyssna på flera låtar innan den pausar. Gör det oavsett om jag lyssnar via bluetooth eller v...

3863 Views

0 replies

6 likes

  • 3863 Views
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  • 6 likes

Storage ?

I set up storage in SD card but still take my intern storage ... Please help me, I don't understand why and I already clean-desinstalled and reinstalled Spotify.

Newbie

I set up storage in SD card but still take my intern storage ... Please help me, I don't understand why and I already clean-desinstalled and reinstalled Spotify.

201 Views

0 replies

0 likes

  • 201 Views
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Suggested songs

I'm extremely frustrated by the suggested songs that continue to interrupt my playlists. Very close to getting rid of spotify.

Newbie

I'm extremely frustrated by the suggested songs that continue to interrupt my playlists. Very close to getting rid of spotify.

Jacob

Community Legend

269 Views

1 replies

0 likes

  • 269 Views
  • 1 replies
  • 0 likes

Solved!! troubles in spotify for android

Good evening, community.I'm having a problem after updating the interactive menu (the one with three dots). After updating, I can not access any menu links, either adding the song to the queue or visiting the artist page. On a friend's cell phone I g...

Regular

Good evening, community. I'm having a problem after updating the interactive menu (the one with three dots). After updating, I can not access any menu links, either adding the song to the queue or v...

Jacob

Community Legend

387 Views

1 replies

0 likes

  • 387 Views
  • 1 replies
  • 0 likes