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Solved! Go to Solution.
Hi @Jeremyhutton31 and welcome to the communtiy!
I'm sure we will solve your issue! I also upgraded to Spotify Family a week ago and everything works perfectly fine, so I'm sure we will make it too on your account!
You said you are already on the Family plan. So I want you to check this link first. Now you can see a few empty spaces for other family members and there should be at least one person, so that the whole family plan makes sense, if not:
You also said that "...if two of us are playing music at the same time the music keeps pausing.". I guess that's because you both logged yourself in on the same account.
How to solve it:
Official information and Help (just in case :P)
If you have any questions or is something unclear? - Just reply here.
Keep It Up!
IIJH
Hi @Jeremyhutton31 and welcome to the communtiy!
I'm sure we will solve your issue! I also upgraded to Spotify Family a week ago and everything works perfectly fine, so I'm sure we will make it too on your account!
You said you are already on the Family plan. So I want you to check this link first. Now you can see a few empty spaces for other family members and there should be at least one person, so that the whole family plan makes sense, if not:
You also said that "...if two of us are playing music at the same time the music keeps pausing.". I guess that's because you both logged yourself in on the same account.
How to solve it:
Official information and Help (just in case :P)
If you have any questions or is something unclear? - Just reply here.
Keep It Up!
IIJH
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…