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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

376196 Views

541 replies

34 likes

Account
Free
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7560 Views

0 replies

7 likes

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Continuous play

Good afternoon - my music will not play in sequence. On some songs *not all* I have to physically get up and press the forward button. I have paid for Premium and I've been a loyal customer for years & on Galaxy S7.Please help!Thanks

Casual Listener

Good afternoon - my music will not play in sequence. On some songs *not all* I have to physically get up and press the forward button. I have paid for Premium and I've been a loyal customer for years...

flairandsquare

Casual Listener

1519 Views

5 replies

0 likes

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Ayuda!!!!

No puedo regular el volumen en mi Note 3. Solo me pasa con Spotify. Con el resto de accesos con sonido de mi móvil si puedo subir y bajar, pero con Spotify solo puedo tenerlo en silencio y si subo un punto el volúmen automáticamente se escucha a tope...

Casual Listener

No puedo regular el volumen en mi Note 3. Solo me pasa con Spotify. Con el resto de accesos con sonido de mi móvil si puedo subir y bajar, pero con Spotify solo puedo tenerlo en silencio y si subo un...

285 Views

0 replies

0 likes

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Song options aren't working

So I wanted to add a song to one of my playlists and clicked on the options, then I clicked add to Playlist and the option menu went away like nothing happened. So then I tried to create a new Playlist and then delete it but I had the same problem. N...

Casual Listener

So I wanted to add a song to one of my playlists and clicked on the options, then I clicked add to Playlist and the option menu went away like nothing happened. So then I tried to create a new Playli...

Joe

Community Legend

364 Views

2 replies

1 likes

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  • 1 likes

Solved!! Can't add song to playlist after latest update

When listening to a song, pressing the three dots and 'Add to playlist', the menu disappears and nothing happens.Expected behavior: Getting a list of my playlists which I can press to add song the song to.Spotify version: 8.2.0.788 armV7Phone: Motoro...

Roadie

When listening to a song, pressing the three dots and 'Add to playlist', the menu disappears and nothing happens. Expected behavior: Getting a list of my playlists which I can press to add song th...

ssssaaaa

Roadie

1428 Views

4 replies

1 likes

  • 1428 Views
  • 4 replies
  • 1 likes

Unstoppable ads

It's happened a few times now, I don't mind normal ads but when the 30 second ad comes on to get 30 minutes ad free music the button to click isn't there. Has anyone else had this problem?

Newbie

It's happened a few times now, I don't mind normal ads but when the 30 second ad comes on to get 30 minutes ad free music the button to click isn't there. Has anyone else had this problem?

RolandSpencer

Gig Goer

403 Views

1 replies

0 likes

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Android Auto playlist sorting

Is there any way to sort your playlists in Android Auto?

Newbie

Is there any way to sort your playlists in Android Auto?

MartinStoichkov

Community Legend

846 Views

1 replies

0 likes

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Spotify switch back to mobile phone output when playing via SpotifyConnect and the phone is unlocked

The connection is lost when i unlock my phone via pin or fingerprint.This happens on my Denon AVR-7200WA.If this happens Severin times, I have to restart my phone and Receiver to connect again. This behavior I have for several months.It won't happen ...

Casual Listener

The connection is lost when i unlock my phone via pin or fingerprint. This happens on my Denon AVR-7200WA. If this happens Severin times, I have to restart my phone and Receiver to connect again....

488 Views

0 replies

0 likes

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Canciones no reproducibles

Hi everybody i want to know why i cant hear an artist from Korea. He appears but not his songs. Im from south América. I want to know if is something about location or is something wrong with my account. Sorry for the bad english. Thanks and kisses f...

Newbie

Hi everybody i want to know why i cant hear an artist from Korea. He appears but not his songs. Im from south América. I want to know if is something about location or is something wrong with my acco...

nojams

Newbie

642 Views

1 replies

0 likes

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Last.fm, leave me!

So, millenniums ago I downloaded last.fm, and uninstalled it shortly after, as I found it rather useless. But with last.fm removed, Spotify still gives me the notification "Last.fm Error - Wrong Username or Password."So, curiously as I am, I tap this...

Newbie

So, millenniums ago I downloaded last.fm, and uninstalled it shortly after, as I found it rather useless. But with last.fm removed, Spotify still gives me the notification "Last.fm Error - Wrong User...

791 Views

0 replies

1 likes

last.fm scrobble
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Shuffle you're drunk..... time to go home....

Shuffle you've been drunk for a long time now, time to go home.... "Spotify’s Shuffle feature is probably the most frequently criticized part of the entire service. It simply doesn’t work for many people, and it hasn’t for a long, long time. No matte...

Regular

Shuffle you've been drunk for a long time now, time to go home....   " Spotify’s Shuffle feature is probably the most frequently criticized part of the entire service. It simply doesn’t work ...

405 Views

0 replies

0 likes

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Song Menus Not Working

On the latest update (28/9/16) when I long press a song or tap the 3 dots to get the menu for the song with option such as to go to the artists page or album, add the song to up next etc. None of these options do anything, I press the option that I w...

Casual Listener

On the latest update (28/9/16) when I long press a song or tap the 3 dots to get the menu for the song with option such as to go to the artists page or album, add the song to up next etc. None of the...

slipstream42

Regular

1642 Views

3 replies

0 likes

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Problem with the new update

I have not used Spotify for a few days now, so today i discovered the update.When i try to select and song to playlist, the menu just closes and nothing happens. Anyone else have this problem or maybe a solution to this?

Newbie

I have not used Spotify for a few days now, so today i discovered the update. When i try to select and song to playlist, the menu just closes and nothing happens. Anyone else have this problem or ma...

slipstream42

Regular

3028 Views

12 replies

7 likes

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  • 12 replies
  • 7 likes

Questions about the mobile app

Hello, i got a few questions about the android spotify app.Why can the mobile version of spotify only shuffle a playlist, while on the pc i can select a specific song? this is really annoying, and on top of that, When i click on shuffle a playlist on...

Casual Listener

Hello, i got a few questions about the android spotify app. Why can the mobile version of spotify only shuffle a playlist, while on the pc i can select a specific song? this is really annoying, and ...

Jacob

Community Legend

588 Views

3 replies

0 likes

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Can't stream music, only plays downloaded songs.

I have Motorola Moto M phone. My spotify app can't stream any songs unless you download it and its happening both wifi or data. My downloaded songs works fine. Already re-installed and clear cache.

Visitor

I have Motorola Moto M phone. My spotify app can't stream any songs unless you download it and its happening both wifi or data. My downloaded songs works fine. Already re-installed and clear cache.

277 Views

0 replies

0 likes

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Logged out of spotify randomly

For weeks now i keep getting logged out and honestly im close to switching to another platform. This happens between 2-3 times every week and it can happen at any time and normally when i lose wifi. I am a premium paying customer. There is only 1 oth...

Casual Listener

For weeks now i keep getting logged out and honestly im close to switching to another platform.   This happens between 2-3 times every week and it can happen at any time and normally when i lo...

zauvier

Casual Listener

494 Views

2 replies

0 likes

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Solved!! I cannot add songs to my playlists

Hello, I use Spotify on my Android 4.4.2 and a few days ago i started having a problem to add songs to my playlists. I can listen to songs on my smartphone but I cannot add them to playlists, when i click the button nothing happens, the options just ...

Casual Listener

Hello,   I use Spotify on my Android 4.4.2 and a few days ago i started having a problem to add songs to my playlists.   I can listen to songs on my smartphone but I cannot add them to ...

eisenhorn41

Casual Listener

644 Views

5 replies

0 likes

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Solved!! Download for offline playing on data network

Hi.I use Spotify on my Android smartphone and since a long time it doesn't allow me to download my playlists when I'm not on a wifi network.There's an option in to change this setting, but doesn't change anything at all.Devs should do something about...

Music Fan

Hi. I use Spotify on my Android smartphone and since a long time it doesn't allow me to download my playlists when I'm not on a wifi network. There's an option in to change this setting, but doesn'...

novembernebel

Music Fan

553 Views

2 replies

0 likes

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Again that annoying update / download topic!

Hi,Actually I'm on a longer trip in South-America and love(d) to have my music with me - on Spotify. Well the app did an update and now... (sorry but **bleep**!) it still 'knows' my playlist - but non of the songs are status 'downloaded' though there...

Casual Listener

Hi, Actually I'm on a longer trip in South-America and love(d) to have my music with me - on Spotify. Well the app did an update and now... (sorry but **bleep**!) it still 'knows' my playlist - but ...

368 Views

0 replies

0 likes

  • 368 Views
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Music stop when phone is locked

So I've been using the app for a few months now and I just have one tiny problem.When I try to lock the screen while listening a song the app just stop the song, it just happen when it's locked and I don't think it's a ram issue since I can use other...

Newbie

So I've been using the app for a few months now and I just have one tiny problem. When I try to lock the screen while listening a song the app just stop the song, it just happen when it's locked and...

Joe

Community Legend

1327 Views

1 replies

0 likes

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  • 1 replies
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App freezes up whilst playing downloaded playlist

Your app has once again gone into whirl mode where I simply go to play a downloaded playlist, it freezes during playback and refuses to show me my playlists. I'm only asking for your app to understand its MOST BASIC FEATURE WHICH IS DOWNLOADED PLAYLI...

Roadie

Your app has once again gone into whirl mode where I simply go to play a downloaded playlist, it freezes during playback and refuses to show me my playlists.   I'm only asking for your app to ...

EarlPurple

Roadie

536 Views

2 replies

0 likes

  • 536 Views
  • 2 replies
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