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Spotify crashes when opening playlist in a folder

Solved!

Spotify crashes when opening playlist in a folder

Hi,

 

the Spotify app crashes on my Android device when I try to open a playlist within a folder. The folder was created with the windows desktop app (1.0.52.725.g943b26a8).

 

This issue accured since the last update of the Android app (I guess).

 

Already reinstalled the software on my desktop and my android device. Also tried to rearrange the playlists in the folder or create new ones within the folders on my desktop. Also tried new folders with playlists. The android app just wont open the playlists within folders anymore - it'll crash after one second.

 

HINT: When I search for my playlist I can open and play it just fine. It seems to be an issue with the folder structure, not the playlist itself.

Isn't that feature supported anymore on android devices?

 

Device: Samsung SM-T110

Android Version: 4.2.2

Spotify Version: 8.2.0.788 armV7

 

Does anybody got the same issues or knows what to do about it?

Reply

Accepted Solutions
Marked as solution

I found a fix. The version I have is 8.3.0.681 which is the same version still on the play store at this time. I found a later version here. http://spotify.en.uptodown.com/android/download

I had to enable install from unknown location. This is version 8.4.0.534 and it works fine with the folders.

View solution in original post

Marked as solution

If the problem is on a tablet, it only happens in landscape mode.until it I'd fixed, 

The workaround is to open the playlist in portrait mode first

 

https://community.spotify.com/t5/Android/Spotify-crashes-when-chosing-a-playlist-in-a-folder-This-is...

View solution in original post

7 Replies

I'm having the same issue (and have had it for 2+ weeks).  I've yet to find a workaround, and reinstalling the Spotify app doesn't help.

Same here. Samsung galaxy tab s2 8.0, model # : SM-710, android 6.0.1, spotify : 8.2.0.788 armV7. Only when I open a certain folder, I might add.

Im Having the exact same problem!... Making your playlists public and searching for them seems to be the only solution... It does seem to be the latest update that is causing these issues

I'm also having the exact same problem, reinstalled and wiped the cache twice, still happening. Galaxy Tab S2.

Marked as solution

I found a fix. The version I have is 8.3.0.681 which is the same version still on the play store at this time. I found a later version here. http://spotify.en.uptodown.com/android/download

I had to enable install from unknown location. This is version 8.4.0.534 and it works fine with the folders.

Do previous versions automatically update?
Marked as solution

If the problem is on a tablet, it only happens in landscape mode.until it I'd fixed, 

The workaround is to open the playlist in portrait mode first

 

https://community.spotify.com/t5/Android/Spotify-crashes-when-chosing-a-playlist-in-a-folder-This-is...

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