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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

114621 Views

26 replies

4 likes

  • 114621 Views
  • 26 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

230375 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 230375 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

589532 Views

79 replies

3 likes

  • 589532 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

484498 Views

580 replies

42 likes

Account
Free
  • 484498 Views
  • 580 replies
  • 42 likes

Superuser Contribution Se elimina la música.

Hola a toda la comunidad de Spotify.Vengo a escrbir esto por que necesito de su ayuda.Lleva 3 veces que se elimina el modo offline en las playlist que tenia descargada. Me salen sin la marca de "descargadas" pero aún asi me sigue marcando el uso de l...

Newbie

Hola a toda la comunidad de Spotify. Vengo a escrbir esto por que necesito de su ayuda. Lleva 3 veces que se elimina el modo offline en las playlist que tenia descargada. Me salen sin la marca de...

MonicaM_Bogota

Roadie

389 Views

1 replies

0 likes

  • 389 Views
  • 1 replies
  • 0 likes

Superuser Contribution some songs disappeared from my library?

hello, as of this morning, i cannot see some songs in my library, for example if i saved a whole album, not all songs show up in my list but 2 of them. but when i click on the ones that dont show up they look like they are saved so they should show u...

Newbie

hello, as of this morning, i cannot see some songs in my library, for example if i saved a whole album, not all songs show up in my list but 2 of them. but when i click on the ones that dont show up ...

MonicaM_Bogota

Roadie

443 Views

1 replies

0 likes

  • 443 Views
  • 1 replies
  • 0 likes

Androit Auto

Habe android auto installiert und sehe auch den button im Display meines radios erst hat es funktioniert jetzt bekomme ich eine Fehlermeldung das spotifey nicht funktioniert aber auf meinem smartphohne spielt es denke die verbindubzum radio funktioni...

Newbie

Habe android auto installiert und sehe auch den button im Display meines radios erst hat es funktioniert jetzt bekomme ich eine Fehlermeldung das spotifey nicht funktioniert aber auf meinem smartphoh...

Vjtito2008

Newbie

652 Views

1 replies

0 likes

  • 652 Views
  • 1 replies
  • 0 likes

Songs are being randomly deleted from playlists?

Hey, so as of 30 minutes ago, over half of my songs in a playlist were randomly deteled and I know this for a fact because there were 49 songs in that playlist, but now theres only 20. What the heck happened and is there anyway to get them back? And ...

Newbie

Hey, so as of 30 minutes ago, over half of my songs in a playlist were randomly deteled and I know this for a fact because there were 49 songs in that playlist, but now theres only 20. What the heck ...

603 Views

0 replies

2 likes

  • 603 Views
  • 0 replies
  • 2 likes

Spotify lock screen

Hi, i have a Huawei Mate9 and i cant control spotify at the lock screen, HELP!

Newbie

Hi, i have a Huawei Mate9 and i cant control spotify at the lock screen, HELP!

466 Views

0 replies

0 likes

  • 466 Views
  • 0 replies
  • 0 likes

playlist keeps re-downloading

My playlist keeps re-downloading every time I open up Spotify on my phone. What's weirder is that not all of the song are there on my phone, but they are on the desktop. Everytime it re-downloads, the missing songs appear, but then a few seconds late...

Visitor

My playlist keeps re-downloading every time I open up Spotify on my phone. What's weirder is that not all of the song are there on my phone, but they are on the desktop. Everytime it re-downloads, th...

349 Views

0 replies

0 likes

  • 349 Views
  • 0 replies
  • 0 likes

Others can't view my playlist

Me and a friend were sharing playlists, but when she found mine, it was simply the name of the first song in the playlist, and that song. I've set it to private then back to public, made it collaborative, signed out and signed back in, and even remov...

Casual Listener

Me and a friend were sharing playlists, but when she found mine, it was simply the name of the first song in the playlist, and that song. I've set it to private then back to public, made it collabora...

342 Views

0 replies

0 likes

  • 342 Views
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Premium

I downloaded spotify on my new phone and every time I go to download my play list it it tells me I'm not a premium member

Casual Listener

I downloaded spotify on my new phone and every time I go to download my play list it it tells me I'm not a premium member

kejt_

Community Legend

1032 Views

5 replies

0 likes

  • 1032 Views
  • 5 replies
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Solved!! Device registers multiple times

Hello,I've got Spotify Premium and my Android Phone (Oneplus X, up to date) registers itself multiple times in a week. Because of this, it is not possible to download/store the songs on other devices or the device itself, because the cap of 3 registe...

Newbie

Hello, I've got Spotify Premium and my Android Phone (Oneplus X, up to date) registers itself multiple times in a week. Because of this, it is not possible to download/store the songs on other dev...

Joe

Community Legend

682 Views

1 replies

0 likes

  • 682 Views
  • 1 replies
  • 0 likes

Queue on Android

Hi everyone! When using the Spotify app on my Android, if I go to add a new album to the queue, the new album starts from the next track, and then once the newly added album's finished, it carries on playing the original album in the queue. Is there ...

Regular

Hi everyone!   When using the Spotify app on my Android, if I go to add a new album to the queue, the new album starts from the next track, and then once the newly added album's finished, it c...

Joe

Community Legend

1299 Views

6 replies

0 likes

  • 1299 Views
  • 6 replies
  • 0 likes

Playing songs offline

Hi, I know this has been mentioned a thousand times and I've read so many posts but nothing is working and it's so frustrating, I'm on the verge of cancelling my premium subscription. 75% of the downloaded songs won't play offline despite having the ...

Regular

Hi, I know this has been mentioned a thousand times and I've read so many posts but nothing is working and it's so frustrating, I'm on the verge of cancelling my premium subscription. 75% of the down...

Cheesetroll86

Regular

1189 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Solved!! Can't Uninstall Spotify App on Android

Hey all. I was using Spotify for a while. I decided to uninstall Spotify app from my Sony XA Ultra device but I can't. I tried to unistall on the Play Store, clicked uninstall button but it didn't completely uninstall from my device. I can only enabl...

Regular

Hey all. I was using Spotify for a while. I decided to uninstall Spotify app from my Sony XA Ultra device but I can't. I tried to unistall on the Play Store, clicked uninstall button but it didn't co...

imactavishi

Regular

57005 Views

11 replies

1 likes

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  • 11 replies
  • 1 likes

Superuser Contribution Nothing will load when i connect to the internet

I have a premium account and have some play lists for ofline use, these work fine but when i connect spotify to the internet absolutly nothing will load! I have deleted and re installed spotify restarted my phone but nothing seems to help! What could...

Newbie

I have a premium account and have some play lists for ofline use, these work fine but when i connect spotify to the internet absolutly nothing will load! I have deleted and re installed spotify resta...

antonjw

Regular

1421 Views

2 replies

2 likes

  • 1421 Views
  • 2 replies
  • 2 likes

Skip song in German Google Assistant does not work

In the english version of Google Assistant on Android you can easily say "Skip song" while playing something on spotfy and it will work as expected. When you try "next song" or the german equivalent "nöchstes Lied" in the German Version of Google Ass...

Roadie

In the english version of Google Assistant on Android you can easily say "Skip song" while playing something on spotfy and it will work as expected. When you try "next song" or the german equivalent ...

827 Views

0 replies

1 likes

  • 827 Views
  • 0 replies
  • 1 likes

after restarting phone, saved songs are gone

Hi,I store my Spotify Data on the SD card. After restarting the phone spotify cant find the location on the sd card anymore and uses the local storage. Therfore all my downloaded songs are gone. I also tried to backup the "storage" folder and copy it...

Casual Listener

Hi, I store my Spotify Data on the SD card. After restarting the phone spotify cant find the location on the sd card anymore and uses the local storage. Therfore all my downloaded songs are gone. ...

samhee

Casual Listener

715 Views

2 replies

0 likes

  • 715 Views
  • 2 replies
  • 0 likes

OK Google / Speech control does not find playlist [German]

Hello everybody,I'm sure this question has been asked before but I'm not able to find it, so here I am with my question:I'm using Android Car (german) and would like to play my playlists using ok google command. Playing artists and songs works great ...

Newbie

Hello everybody, I'm sure this question has been asked before but I'm not able to find it, so here I am with my question: I'm using Android Car (german) and would like to play my playlists using ok...

501 Views

0 replies

0 likes

  • 501 Views
  • 0 replies
  • 0 likes

Solved!! Phone restarts when I use spotify

Hello, I have this problem where my phone (samsung galaxy A5 2017) constantly crashes and restarts as soon as I start using spotify. This started after today's update. My accounts still works on my laptop though. Hoping for a quick solution

Casual Listener

Hello,  I have this problem where my phone (samsung galaxy A5 2017) constantly crashes and restarts as soon as I start using spotify. This started after today's update. My accounts still works ...

Joe

Community Legend

7490 Views

3 replies

0 likes

  • 7490 Views
  • 3 replies
  • 0 likes

Musik löscht sich immer

Zwischendurch wenn ich in meine playlist schaue dann sind alle Lieder gelöscht.Obwohl ich runterladen auf an habe ist dieses obwohl ich das nicht berührt habe wieder im Aus Modus aus welchem Grund ist das so?!?!?

Newbie

Zwischendurch wenn ich in meine playlist schaue dann sind alle Lieder gelöscht. Obwohl ich runterladen auf an habe ist dieses obwohl ich das nicht berührt habe wieder im Aus Modus aus welchem Grund ...

626 Views

0 replies

1 likes

  • 626 Views
  • 0 replies
  • 1 likes

Doesn't play next song

Hi! On my celphone spotify doesn't play the next song, doesn't matter if is a playlist o radio, I have to open the app so it starts playing. On my account in the computer it works normally. Please I already reset my celphone, uninstalled the app and ...

Casual Listener

Hi! On my celphone spotify doesn't play the next song, doesn't matter if is a playlist o radio, I have to open the app so it starts playing. On my account in the computer it works normally. Please I ...

Joe

Community Legend

1937 Views

3 replies

0 likes

  • 1937 Views
  • 3 replies
  • 0 likes

Monthly listeners count always zero

EDITED: Just discovered that the problems was weirdly gone.Hi, I don't know since when the monthly listeners count in an artist's page is always zero. I'm sure days ago it's correct with numbers displayed. The problem appears both on my phone and tab...

Casual Listener

EDITED: Just discovered that the problems was weirdly gone. Hi, I don't know since when the monthly listeners count in an artist's page is always zero. I'm sure days ago it's correct with numbers ...

1450 Views

0 replies

0 likes

  • 1450 Views
  • 0 replies
  • 0 likes