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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387467 Views

545 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8041 Views

0 replies

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Questions about the mobile app

Hello, i got a few questions about the android spotify app.Why can the mobile version of spotify only shuffle a playlist, while on the pc i can select a specific song? this is really annoying, and on top of that, When i click on shuffle a playlist on...

Casual Listener

Hello, i got a few questions about the android spotify app. Why can the mobile version of spotify only shuffle a playlist, while on the pc i can select a specific song? this is really annoying, and ...

Jacob

Community Legend

593 Views

3 replies

0 likes

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Can't stream music, only plays downloaded songs.

I have Motorola Moto M phone. My spotify app can't stream any songs unless you download it and its happening both wifi or data. My downloaded songs works fine. Already re-installed and clear cache.

Visitor

I have Motorola Moto M phone. My spotify app can't stream any songs unless you download it and its happening both wifi or data. My downloaded songs works fine. Already re-installed and clear cache.

280 Views

0 replies

0 likes

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Logged out of spotify randomly

For weeks now i keep getting logged out and honestly im close to switching to another platform. This happens between 2-3 times every week and it can happen at any time and normally when i lose wifi. I am a premium paying customer. There is only 1 oth...

Casual Listener

For weeks now i keep getting logged out and honestly im close to switching to another platform.   This happens between 2-3 times every week and it can happen at any time and normally when i lo...

zauvier

Casual Listener

498 Views

2 replies

0 likes

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Solved!! I cannot add songs to my playlists

Hello, I use Spotify on my Android 4.4.2 and a few days ago i started having a problem to add songs to my playlists. I can listen to songs on my smartphone but I cannot add them to playlists, when i click the button nothing happens, the options just ...

Casual Listener

Hello,   I use Spotify on my Android 4.4.2 and a few days ago i started having a problem to add songs to my playlists.   I can listen to songs on my smartphone but I cannot add them to ...

eisenhorn41

Casual Listener

653 Views

5 replies

0 likes

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Solved!! Download for offline playing on data network

Hi.I use Spotify on my Android smartphone and since a long time it doesn't allow me to download my playlists when I'm not on a wifi network.There's an option in to change this setting, but doesn't change anything at all.Devs should do something about...

Music Fan

Hi. I use Spotify on my Android smartphone and since a long time it doesn't allow me to download my playlists when I'm not on a wifi network. There's an option in to change this setting, but doesn'...

novembernebel

Music Fan

575 Views

2 replies

0 likes

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Again that annoying update / download topic!

Hi,Actually I'm on a longer trip in South-America and love(d) to have my music with me - on Spotify. Well the app did an update and now... (sorry but **bleep**!) it still 'knows' my playlist - but non of the songs are status 'downloaded' though there...

Casual Listener

Hi, Actually I'm on a longer trip in South-America and love(d) to have my music with me - on Spotify. Well the app did an update and now... (sorry but **bleep**!) it still 'knows' my playlist - but ...

378 Views

0 replies

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Music stop when phone is locked

So I've been using the app for a few months now and I just have one tiny problem.When I try to lock the screen while listening a song the app just stop the song, it just happen when it's locked and I don't think it's a ram issue since I can use other...

Newbie

So I've been using the app for a few months now and I just have one tiny problem. When I try to lock the screen while listening a song the app just stop the song, it just happen when it's locked and...

Joe

Community Legend

1344 Views

1 replies

0 likes

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App freezes up whilst playing downloaded playlist

Your app has once again gone into whirl mode where I simply go to play a downloaded playlist, it freezes during playback and refuses to show me my playlists. I'm only asking for your app to understand its MOST BASIC FEATURE WHICH IS DOWNLOADED PLAYLI...

Roadie

Your app has once again gone into whirl mode where I simply go to play a downloaded playlist, it freezes during playback and refuses to show me my playlists.   I'm only asking for your app to ...

EarlPurple

Roadie

547 Views

2 replies

0 likes

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Won't save to Sd card 32gb

Hi, I know this question has been asked a lot but I've read through a lot of the posts and nothing has worked. I have a 32sd card that Spotify won't save songs to, sometimes it appears in the storage option in the library settings, most of the time i...

Regular

Hi, I know this question has been asked a lot but I've read through a lot of the posts and nothing has worked. I have a 32sd card that Spotify won't save songs to, sometimes it appears in the storage...

Cheesetroll86

Regular

619 Views

3 replies

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Spotify pausing

Hi.Currently whilst listening on my android Moto phone Spotify will randomly pause. It's at different times, sometimes it allows me to play again from the same point. Other times i will have to restart Spotify.I haven't installed any new apps to caus...

Casual Listener

Hi. Currently whilst listening on my android Moto phone Spotify will randomly pause. It's at different times, sometimes it allows me to play again from the same point. Other times i will have to res...

609 Views

0 replies

0 likes

pause
stop
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Spotify won't update (google play store, LG G4)

As the title says, my Spotify app on my LG G4 won't download the latest update. It's just stuck endlessly on "loading" and after a while gives an error. Tried restarting phone but it won't help. I'd rather not reinstall the app and have to download a...

Casual Listener

As the title says, my Spotify app on my LG G4 won't download the latest update. It's just stuck endlessly on "loading" and after a while gives an error. Tried restarting phone but it won't help. I'd ...

572 Views

0 replies

0 likes

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Edit playlists on android

Hey Spotify people's, I have recently become an android user after being with Apple for years. I have one gripe with the android Spotify app, why can't I edit my playlists??? I can do it on iPhone and iPad and have been able to for ages, but not on a...

Newbie

Hey Spotify people's, I have recently become an android user after being with Apple for years. I have one gripe with the android Spotify app, why can't I edit my playlists??? I can do it on iPhone an...

Specialworld

Community Legend

678 Views

1 replies

1 likes

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Playing Music Direct From SD Card

Hi,Basically I am in a bit of a mix up. I have just bought a car which isn't equipled with Bluetooth streaming but it does have an SD Card reading facility. I am just wondering if it is possible to export my Spotify music to an SD Card and then play ...

Newbie

Hi, Basically I am in a bit of a mix up. I have just bought a car which isn't equipled with Bluetooth streaming but it does have an SD Card reading facility. I am just wondering if it is possible ...

Joe

Community Legend

703 Views

1 replies

0 likes

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No music info in car

I listen to my Spotify in my car over the Bluetooth and the past few days, the songs will play, but no info shows on my heads up display in my car and I can not control the songs with my radio knobs. I can only control it with my phone. And ideas? I ...

Newbie

I listen to my Spotify in my car over the Bluetooth and the past few days, the songs will play, but no info shows on my heads up display in my car and I can not control the songs with my radio knobs....

modigma

Regular

664 Views

2 replies

1 likes

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samsung gear fit 2

Hi guys / Hola a todosI'd like to know if it's possible to download playlists, as long as you're a premium user, from a smartphone to a samsung gear fit 2, so that you can listen to them (through a bluetooth headset) if you don`t carry the smartphone...

Visitor

Hi guys / Hola a todos I'd like to know if it's possible to download playlists, as long as you're a premium user, from a smartphone to a samsung gear fit 2, so that you can listen to&...

abmarcus

Casual Listener

10442 Views

7 replies

1 likes

samsung gear fit 2
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Superuser Contribution Download library again???

I just went on the app on my phone and it said i had it on more than 3 devices so would delete all my downloads!!!! I checked online and says only 2 but should be one as only have it on my phone. Anyone else had this issue As now have to download all...

Casual Listener

I just went on the app on my phone and it said i had it on more than 3 devices so would delete all my downloads!!!! I checked online and says only 2 but should be one as only have it on my phone. Any...

Leonardo

Roadie

455 Views

1 replies

0 likes

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Superuser Contribution La música descargada se borra y quedan ciertas canciones y no me deja volver a descargar el álbum nu

Hola. Mi música descargada se borra y quedan ciertas canciones guardadas y no me da la.opcion de volver a descargar completo el álbum nuevamente. Que pasa ?

Newbie

Hola. Mi música descargada se borra y quedan ciertas canciones guardadas y no me da la.opcion de volver a descargar completo el álbum nuevamente. Que pasa ?

Leonardo

Roadie

4461 Views

1 replies

0 likes

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Superuser Contribution music quality offline mode

Hi I switch to premium so I can download and still enjoy music while offline. my problem is music quality is really not good. I even change the quality to extreme. the audio volume goes down and sometimes stutter, you guys have any solution or someon...

Newbie

Hi I switch to premium so I can download and still enjoy music while offline. my problem is music quality is really not good. I even change the quality to extreme. the audio volume goes down and some...

Leonardo

Roadie

421 Views

1 replies

0 likes

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"Your Library" > "Songs" keeps turning off the Download setting automatically

It started something like 2 to 3 weeks ago, that I open Spotify, go to "Your Library" > "Songs" and the setting to Download the musics has been automatcically turned off.So if I don't have a connection I can't hear my musics, and I have to download t...

Newbie

It started something like 2 to 3 weeks ago, that I open Spotify, go to "Your Library" > "Songs" and the setting to Download the musics has been automatcically turned off. So if I don't have a con...

Meganvanvoorst

Newbie

538 Views

2 replies

0 likes

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Superuser Contribution Can't move music to my SD Card

Hello everybody,I got a Android device in my car and want to move the music to my sd card for saving space on the device.My poblem is that at the end when I need to confirm my task i can't see the confirm or disagree butten, I can only read the text ...

Newbie

Hello everybody, I got a Android device in my car and want to move the music to my sd card for saving space on the device. My poblem is that at the end when I need to confirm my task i can't see th...

Leonardo

Roadie

645 Views

1 replies

1 likes

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  • 1 replies
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