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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375831 Views

541 replies

34 likes

Account
Free
  • 375831 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7542 Views

0 replies

7 likes

  • 7542 Views
  • 0 replies
  • 7 likes

Offline playlists keep getting deleted

Spotify keeps changing my settings from using the sd-card as storage to the device storage. This deletes all of my offline playlists and I have to download them over and over again. This happens a few times a week.I use a Samsung galaxy s5.

Casual Listener

Spotify keeps changing my settings from using the sd-card as storage to the device storage. This deletes all of my offline playlists and I have to download them over and over again. This happens a fe...

Paisen

Casual Listener

456 Views

2 replies

0 likes

  • 456 Views
  • 2 replies
  • 0 likes

Solved!! Song options not working?

Ever since the new update, whenever I try to click something on the menu on the right part of a song name (adding to playlist, going to song radio, etc.) it won't let me click any. What's up with that?

Newbie

Ever since the new update, whenever I try to click something on the menu on the right part of a song name (adding to playlist, going to song radio, etc.) it won't let me click any. What's up with tha...

Jacob

Community Legend

527 Views

1 replies

0 likes

  • 527 Views
  • 1 replies
  • 0 likes

Saio do aplicativo e a musica para de tocar

Sempre que inicio uma música no Spotify e logo depois mudo de aplicativo, rapidamente a música para de tocar e isso vem fazendo com que eu não esteja utilizando muito o aplicativo mesmo tendo assinatura, como faço para resolver isso o voltar ao norma...

Newbie

Sempre que inicio uma música no Spotify e logo depois mudo de aplicativo, rapidamente a música para de tocar e isso vem fazendo com que eu não esteja utilizando muito o aplicativo mesmo tendo assinat...

1780 Views

0 replies

0 likes

  • 1780 Views
  • 0 replies
  • 0 likes

Solved!! Spotify on Smartwatch3 with lite account

Can i use spotify on my Smartwatch3 even though i dont have Premium account?

Newbie

Can i use spotify on my Smartwatch3 even though i dont have Premium account?

Joe

Community Legend

444 Views

1 replies

0 likes

  • 444 Views
  • 1 replies
  • 0 likes

S7 updated missing all songs now

Have updated s7 and all music saved to sd card are gone. All non playlist tracks/albums missing. No good

Casual Listener

Have updated s7 and all music saved to sd card are gone. All non playlist tracks/albums missing. No good

Danformer79

Casual Listener

600 Views

4 replies

0 likes

  • 600 Views
  • 4 replies
  • 0 likes

Solved!! Music doesn't stop at the end of the playlist

When I listen music with my playlist, and the repeat mode is desactivaded, spotify play other music that isn't in my playlist when this one is finish. Can you help me ?

Casual Listener

When I listen music with my playlist, and the repeat mode is desactivaded, spotify play other music that isn't in my playlist when this one is finish. Can you help me ?

Jacob

Community Legend

1119 Views

1 replies

0 likes

  • 1119 Views
  • 1 replies
  • 0 likes

Solved!! Can't Add to Playlist

I can't do anything like queueing, adding or removing from a playlist, basically anything that has to do with pressing that side button :((((

Newbie

I can't do anything like queueing, adding or removing from a playlist, basically anything that has to do with pressing that side button :((((

Joe

Community Legend

544 Views

1 replies

0 likes

  • 544 Views
  • 1 replies
  • 0 likes

How to uninstall spotify.? When i go to settings it only gives me option to enable or disable the ap

How to uninstall spotify.? When i go to settings it only gives me option to enable or disable the application.. I want to uninstall it from my Sony device which got updated to the latest version..

Newbie

How to uninstall spotify.? When i go to settings it only gives me option to enable or disable the application.. I want to uninstall it from my Sony device which got updated to the latest version..

labelscollected

Community Legend

578 Views

1 replies

0 likes

  • 578 Views
  • 1 replies
  • 0 likes

Can't queue songs on Android

Neither me, or my friends, can queue songs after the new Spotify update

Regular

Neither me, or my friends, can queue songs after the new Spotify update

Joe

Community Legend

838 Views

1 replies

0 likes

  • 838 Views
  • 1 replies
  • 0 likes

Music is constantly pausing

Every time i play music with my premium membership, my song pauses halfway through, and it does this every time i play a song

Newbie

Every time i play music with my premium membership, my song pauses halfway through, and it does this every time i play a song

Champoluc

Newbie

386 Views

2 replies

0 likes

  • 386 Views
  • 2 replies
  • 0 likes

Cubot Rainbow refusing to pair/play

Could anyone help with this? No problem for Nexus 9...?

Regular

Could anyone help with this? No problem for Nexus 9...?

justinewin_

Roadie

460 Views

3 replies

0 likes

  • 460 Views
  • 3 replies
  • 0 likes

Çok sık duraklıyor

Merhaba. Uygulama müzik dinlerken sürekli duraklama moduna geçiyor ve ben tekrar play e basmak zorunda kalıyorum. HTC 10 telefonuma başka bir uygulamadan bildirim geldiğinde Spotify pause konumuna geçiyor. Lütfen yardım.

Newbie

Merhaba. Uygulama müzik dinlerken sürekli duraklama moduna geçiyor ve ben tekrar play e basmak zorunda kalıyorum. HTC 10 telefonuma başka bir uygulamadan bildirim geldiğinde Spotify pause konumuna ge...

728 Views

0 replies

0 likes

  • 728 Views
  • 0 replies
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Songs greyed out on mobile but not on laptop???

I've just added some old CDs onto my laptop and put them into a Playlist and downloaded them. I can play them all on there just fine.However, I have tried to download them on my mobile and nearly all the songs are greyed out and I can't play them - u...

Casual Listener

I've just added some old CDs onto my laptop and put them into a Playlist and downloaded them. I can play them all on there just fine. However, I have tried to download them on my mobile and nearly...

patthechat

Casual Listener

3303 Views

2 replies

1 likes

  • 3303 Views
  • 2 replies
  • 1 likes

Spotify on tablet Huawei mediapad m3

I have a new tablet Huawei mediapad m3 and I can't skip or choose songs like in other tablet. It seems that it works like in the smartphones where with free version we can't skip or choose song.

Newbie

I have a new tablet Huawei mediapad m3 and I can't skip or choose songs like in other tablet. It seems that it works like in the smartphones where with free version we can't skip or choose song.

Joe

Community Legend

1052 Views

1 replies

0 likes

  • 1052 Views
  • 1 replies
  • 0 likes

Can't log in

i can log in with my facebook account in the smartphone that i am using right now, but i have another smartphone and when i try to log in with the same method that i used in this smartphone, i have an error.. by the way, i tried creatig a password fo...

Newbie

i can log in with my facebook account in the smartphone that i am using right now, but i have another smartphone and when i try to log in with the same method that i used in this smartphone, i have a...

281 Views

0 replies

0 likes

  • 281 Views
  • 0 replies
  • 0 likes

Downloaded songs not playing online

Every time I download songs from my one playlist, it shows the green downward arrow beside every track and the tracks play offline (Spotify on offline mode and data/wifi off). If I play them immediately after downloading. About 30mins later, none of ...

Casual Listener

Every time I download songs from my one playlist, it shows the green downward arrow beside every track and the tracks play offline (Spotify on offline mode and data/wifi off). If I play them immediat...

347 Views

0 replies

0 likes

  • 347 Views
  • 0 replies
  • 0 likes

Spotify pauses every 10 minutes

I have Spotify premium and if I'm at home or on the go whend I play my Spotify it pauses about every 10 to 13 minutes. I'm the only one who listens to music on this account and kinda getting frustrated paying for something I have to start every 10 mi...

Newbie

I have Spotify premium and if I'm at home or on the go whend I play my Spotify it pauses about every 10 to 13 minutes. I'm the only one who listens to music on this account and kinda getting frustrat...

419 Views

0 replies

0 likes

  • 419 Views
  • 0 replies
  • 0 likes

Superuser Contribution Cannot access premium features on Android

I'm a premium family subscriber. I recently changed my cellphone and I'm not able to access premium features like adjusting quality and offline mode on my Android phone. I'm logged into my correct account.

Newbie

I'm a premium family subscriber. I recently changed my cellphone and I'm not able to access premium features like adjusting quality and offline mode on my Android phone. I'm logged into my correct ac...

ZullyB

Roadie

359 Views

1 replies

0 likes

  • 359 Views
  • 1 replies
  • 0 likes

Spoyify uses data while listening online

Why is spotify using so much data . I only listen to downloaded music. I am 10 days into my billing cycle and so far it has used 100 megs. I am seriously thinking cancelling and switching to another streaming app. Does anyone else have this problem a...

Newbie

Why is spotify using so much data . I only listen to downloaded music. I am 10 days into my billing cycle and so far it has used 100 megs. I am seriously thinking cancelling and switching to another ...

Ibonsall14

Gig Goer

1615 Views

1 replies

0 likes

  • 1615 Views
  • 1 replies
  • 0 likes

Solved!! Cant add songs to playlist or share songs

Since a few days ago I can't add anything to playlist or share any songs.. the menu comes up, I hit 'add to playlist' or 'share' and nothing happens

Regular

Since a few days ago I can't add anything to playlist or share any songs.. the menu comes up, I hit 'add to playlist' or 'share' and nothing happens

Joe

Community Legend

942 Views

6 replies

0 likes

  • 942 Views
  • 6 replies
  • 0 likes