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New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • nisafitri
  • Casual Listener
  • 28961 Views
  • 60 replies
  • 24 likes
  • 28961 Views
  • 60 replies
  • 24 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 870904 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 870904 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 24844 Views
  • 3 replies
  • 0 likes
  • 24844 Views
  • 3 replies
  • 0 likes

Cannot view my play queue

I click on the now playing at the bottom like usual, but the button to view and change the songs in the queue is gone.

  • Casual Listener
  • I click on the now playing at the bottom like usual, but the button to view and change the songs in the queue is gone.
  • Joe
  • Community Legend
  • 419 Views
  • 1 replies
  • 0 likes
  • 419 Views
  • 1 replies
  • 0 likes

Spotify forgets/don't remember last played song

HiMy app forgets last played song on normal exit (after a while) or after kill.It started happening one or two updates ago. I've already tried full uninstalling and deleting all spotify folders and files from my phone.Didn't helped and of course I ha...

  • Regular
  • Hi My app forgets last played song on normal exit (after a while) or after kill. It started happening one or two updates ago. I've already tried full uninstalling and deleting all spotify folde...
  • NickK1966
  • Casual Listener
  • 4177 Views
  • 27 replies
  • 4 likes
  • 4177 Views
  • 27 replies
  • 4 likes

[Android] About The Add-free Time Offered

It appears that any time I / we skip a song, Spotify deducts the full-length time (plus more time) of the skipped song, even if users only listened to a few seconds. I skipped three songs in two to three minutes and my add-free was gone.

  • Newbie
  • It appears that any time I / we skip a song, Spotify deducts the full-length time (plus more time) of the skipped song, even if users only listened to a few seconds. I skipped three songs in two to t...
  • 217 Views
  • 0 replies
  • 0 likes
  • 217 Views
  • 0 replies
  • 0 likes

Spotify Connect works under wife's account on all devices but not on my account.. both premium

I've started having issues recently with spotify connect. I have been unable to connect either my android phone, android tablet, or windows 10 laptop to my samsung HW-J650 soundbar. I can connect devices to each other, but not to the bar. It doesn't ...

  • Casual Listener
  • I've started having issues recently with spotify connect. I have been unable to connect either my android phone, android tablet, or windows 10 laptop to my samsung HW-J650 soundbar. I can connect dev...
  • bhutchinson1
  • Newbie
  • 1009 Views
  • 3 replies
  • 0 likes
  • Android
    Connect
    Windows 10
  • 1009 Views
  • 3 replies
  • 0 likes

Superuser Contribution No Autoplay of my Playlist with Lockscreen / Kein Autoplay unter Lockscreen

Hi, sorry for my bad English (from Germany). My Problem: My Spotify App Android with Samsung S6 is not working right.When I choose a Playlist which is not downloaded and play it,I go back to the Homescreen of my S6 or chose the lookscreen,the next tr...

  • Newbie
  • Hi,   sorry for my bad English (from Germany).   My Problem:   My Spotify App Android with Samsung S6 is not working right. When I choose a Playlist which is not downloaded and ...
  • Julian
  • Moderator
  • 453 Views
  • 1 replies
  • 0 likes
  • 453 Views
  • 1 replies
  • 0 likes

Volume is going down when starting different App

Hi everybody,I'm using the Spotify premium App on my OPO3 with Android 7.0.A few days ago Spotify started to automatically tear down the volume when starting Pokemon Go and tearing it up again when I close Pokemon Go or switch to another App.The Prob...

  • Casual Listener
  • Hi everybody, I'm using the Spotify premium App on my OPO3 with Android 7.0. A few days ago Spotify started to automatically tear down the volume when starting Pokemon Go and tearing it up again ...
  • Joe
  • Community Legend
  • 234 Views
  • 1 replies
  • 0 likes
  • 234 Views
  • 1 replies
  • 0 likes

Daily Mix

Love my Daily Mixes but at the bottom of the playlist it states that 'More songs load as you listen'. Not for me. As soon as the Daily Mix comes to the end of the visible playlist it stops and then reverts to the first track, which I have to activate...

  • Newbie
  • Love my Daily Mixes but at the bottom of the playlist it states that 'More songs load as you listen'. Not for me. As soon as the Daily Mix comes to the end of the visible playlist it stops and then r...
  • Joe
  • Community Legend
  • 393 Views
  • 1 replies
  • 1 likes
  • 393 Views
  • 1 replies
  • 1 likes

Functions with AOA 2.0 and Spotify in car

Hi everyone, which functions are suported by Spotify in connection with Android Open Accessory Protocol Version 2? I know that the basic functions (play, stop, forward(back) are supported. But what about choosing playlists or interprets from your spo...

  • Visitor
  • Hi everyone,   which functions are suported by Spotify in connection with Android Open Accessory Protocol Version 2? I know that the basic functions (play, stop, forward(back) are supported. B...
  • 1788 Views
  • 0 replies
  • 1 likes
  • 1788 Views
  • 0 replies
  • 1 likes

Google Cast problems when skipping tracks

Generaly works ok but somewhat tempremental, so a few gripes(a) When skipping tracks quickly via the phone app, audio stops on the chromecast audio (CCA).. So the two systems become out of sync. Only way seem to be able to over come is to stop the ca...

  • Casual Listener
  • Generaly works ok but somewhat tempremental, so a few gripes (a) When skipping tracks quickly via the phone app,  audio stops on the chromecast audio (CCA).. So the two systems become out of sy...
  • Johnyb62
  • Casual Listener
  • 768 Views
  • 2 replies
  • 4 likes
  • chromecast audio
  • 768 Views
  • 2 replies
  • 4 likes

When I hit shuffle it plays a different song then what is in the Playlist.

Hi,I've had this problem for about a week in a half or so. So I have multiple playlists with only one song in it. When I hit shuffle it plays a different song then what is in the Playlist. Does this to almost every playlist I have. I have done everyt...

  • Newbie
  • Hi, I've had this problem for about a week in a half or so. So I have multiple playlists with only one song in it. When I hit shuffle it plays a different song then what is in the Playlist. Does thi...
  • kelekelesiu
  • Gig Goer
  • 237 Views
  • 1 replies
  • 0 likes
  • 237 Views
  • 1 replies
  • 0 likes

Feature request: partial playlist download

Hi So this might be a strange use-case, I am open to suggestions on if I can achieve this in another way. Anyway, my regular listening/music discovery pattern is that I have one massive playlist (1500+ songs) which I listen to from the top. I add new...

  • Newbie
  • Hi   So this might be a strange use-case, I am open to suggestions on if I can achieve this in another way. Anyway, my regular listening/music discovery pattern is that I have one massive play...
  • mustafarizvi
  • Newbie
  • 1517 Views
  • 3 replies
  • 3 likes
  • 1517 Views
  • 3 replies
  • 3 likes

Superuser Contribution Local files- "Song not available" on android after changing SD card?

Hey! I'm still relatively new to spotify, but I just changed the SD card on my android, and redownloaded all of my playlists to it. However, the local files I had downloaded from before on there, all say "song not available" now. They are all availab...

  • Casual Listener
  • Hey! I'm still relatively new to spotify, but I just changed the SD card on my android, and redownloaded all of my playlists to it. However, the local files I had downloaded from before on there, all...
  • lweickert8
  • Casual Listener
  • 356 Views
  • 2 replies
  • 0 likes
  • 356 Views
  • 2 replies
  • 0 likes

Solved!! Local Files on Android

Hey there, I've been looking all around and I can't find anything that works for me on it.I'm trying to make it so I can add some of my local files on pc in my playlist and make them able to play on my phone aswel. But I'm trying everything but it ju...

  • Newbie
  • Hey there, I've been looking all around and I can't find anything that works for me on it. I'm trying to make it so I can add some of my local files on pc in my playlist and make them able to play o...
  • Joe
  • Community Legend
  • 298 Views
  • 1 replies
  • 0 likes
  • 298 Views
  • 1 replies
  • 0 likes

Premium account stops automatically

Halle Spotify members,I have Spotify premium but out of nowhere my premium is gone. It happens 2 times now. I don't want that it stops. It's strange and irritating because now I have to pay again and make again my account premium. I don't know the pr...

  • Newbie
  • Halle Spotify members, I have Spotify premium but out of nowhere my premium is gone. It happens 2 times now. I don't want that it stops. It's strange and irritating because now I have to pay again a...
  • jetx27
  • Regular
  • 226 Views
  • 1 replies
  • 0 likes
  • 226 Views
  • 1 replies
  • 0 likes

Dúvidas Sobre Funcionamento

Gostaria de saber, depois da atualização ou transição da empresa, o aplicativo vem apresentando alguns pequenos problemas quais não apresentava antes, 1° sempre quê abro o navegador em certos sites ou enquanto estou utilizando redes sociais o aplicat...

  • Regular
  • Gostaria de saber, depois da atualização ou transição da empresa, o aplicativo vem apresentando alguns pequenos problemas quais não apresentava antes, 1° sempre quê abro o navegador em certos sites o...
  • 246 Views
  • 0 replies
  • 0 likes
  • 246 Views
  • 0 replies
  • 0 likes

Songs not playing

Hey, Im not able to play any music on my spotify app on myandroid, however it works totally fine on my PC. The play button is unresponsive on my Android

  • Casual Listener
  • Hey, Im not able to play any music on my spotify app on myandroid, however it works totally fine on my PC. The play button is unresponsive on my Android
  • Joe
  • Community Legend
  • 325 Views
  • 3 replies
  • 0 likes
  • 325 Views
  • 3 replies
  • 0 likes

Superuser Contribution Canciones no disponibles

Algunas canciones que escuchaba ahora se encuentran "no disponibles" ¿por qué?

  • Newbie
  • Algunas canciones que escuchaba ahora se encuentran "no disponibles" ¿por qué?
  • Julian
  • Moderator
  • 6128 Views
  • 1 replies
  • 0 likes
  • 6128 Views
  • 1 replies
  • 0 likes

Superuser Contribution Song stops playing after a while

Hi I need helpWhen I want to listen to some songs (only a few) they stop playing after like 1.30-2 minIs there any way to fix it ?--> LG G4 AndroidI already reinstalled it but it didnt work Stefan

  • Newbie
  • Hi I need help When I want to listen to some songs (only a few) they stop playing after like 1.30-2 min Is there any way to fix it ? --> LG G4 Android I already reinstalled it but it didnt wor...
  • Julian
  • Moderator
  • 359 Views
  • 1 replies
  • 1 likes
  • 359 Views
  • 1 replies
  • 1 likes

[Android][Other] Memory problem

My phones memory goes full and spotify is more than 2.5 gb. I want to take it sd card from phone sd. But I can't. Is can be?

  • Newbie
  • My phones memory goes full and spotify is more than 2.5 gb. I want to take it sd card from phone sd. But I can't. Is can be?
  • Joe
  • Community Legend
  • 432 Views
  • 1 replies
  • 0 likes
  • Android
    Other
  • 432 Views
  • 1 replies
  • 0 likes

Superuser Contribution Download Playlist

During the period that i have used Spotify premium i have to download the same songs at least three times when i have downloaded a long time ago and when a i enter to the playlist it appears that i haven t downloaded it

  • Newbie
  • During the period that i have used Spotify premium i have to download the same songs at least three times when i have downloaded a long time ago and when a i enter to the playlist it appears that i h...
  • Julian
  • Moderator
  • 436 Views
  • 1 replies
  • 0 likes
  • 436 Views
  • 1 replies
  • 0 likes