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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375362 Views

541 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7519 Views

0 replies

7 likes

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Solved!! Cant add songs to playlist or share songs

Since a few days ago I can't add anything to playlist or share any songs.. the menu comes up, I hit 'add to playlist' or 'share' and nothing happens

Regular

Since a few days ago I can't add anything to playlist or share any songs.. the menu comes up, I hit 'add to playlist' or 'share' and nothing happens

Joe

Community Legend

941 Views

6 replies

0 likes

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Chromecast bug

When I connect to my Chromecast, all of the other devices on my Wi-Fi network will show a notification about connecting to Chromecast. I'm using Android 4.4.4, and the device is a Motorola Droid Maxx. The two phone's that are doing this are a Samsung...

Newbie

When I connect to my Chromecast, all of the other devices on my Wi-Fi network will show a notification about connecting to Chromecast. I'm using Android 4.4.4, and the device is a Motorola Droid Maxx...

350 Views

0 replies

0 likes

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New song doesn't start until app is "Open"

Does anyone else have the problem with the app where the next song doesn't start playing until you open up the app on your phone again? This is super frustrating! Help!

Newbie

Does anyone else have the problem with the app where the next song doesn't start playing until you open up the app on your phone again? This is super frustrating! Help!

Joe

Community Legend

619 Views

3 replies

0 likes

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  • 3 replies
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Download Error

I have been using spotify for a while now. I keep all my songs downloaded so I can access them anytime.Today however, while looping a single song that had already been downloaded ages ago, for some reason I got a download error, saying i had my songs...

Music Fan

I have been using spotify for a while now. I keep all my songs downloaded so I can access them anytime. Today however, while looping a single song that had already been downloaded ages ago, for so...

286 Views

0 replies

0 likes

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Turn off and log out of the android app.

How do I turn off and log out of my android app? I read that from the main page I should select menu from the upper right and then select settings and then logout. I have not found any of these. Is the page with “Home” at the top the main page? I hav...

Casual Listener

How do I turn off and log out of my android app?   I read that from the main page I should select menu from the upper right and then select settings and then logout. I have not found any of th...

576 Views

0 replies

0 likes

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family premium subscription.

I recently got invited to a family premium link by my sister. I've been trying to put in our address in several ways for the past few days and I still have been unsuccessful in signing in.. I've also approached her about the way she put in the addres...

Casual Listener

I recently got invited to a family premium link by my sister. I've been trying to put in our address in several ways for the past few days and I still have been unsuccessful in signing in.. I've also...

Zoeronto

Casual Listener

399 Views

2 replies

0 likes

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Settings

I was trying to download some music but I can't. It says "Go to settings to download using cellular". I check the settings and turned on the "download using cellular" but same thing happened. What should I do?

Newbie

I was trying to download some music but I can't. It says "Go to settings to download using cellular". I check the settings and turned on the "download using cellular" but same thing happened. What sh...

Joe

Community Legend

415 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Blank screen on new spotify version

I tried the new version of spotify to android 4. It seemed good at first but now i only get a totally blank screen and i can't play any music at all. I have a google nexus. I don't know what the problem is. Any idea??

Newbie

I tried the new version of spotify to android 4. It seemed good at first but now i only get a totally blank screen and i can't play any music at all. I have a google nexus. I don't know what the prob...

Joe

Community Legend

59237 Views

206 replies

4 likes

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  • 206 replies
  • 4 likes

can't scroll through all playlists when i search on a mobile

i have premium and my spotify app on my mobile (moto e3) updated recently and since then when i search for something i can only see 8 or so playlists when i click see all playlists but i know there are more than what show up because i can see them if...

Newbie

i have premium and my spotify app on my mobile (moto e3) updated recently and since then when i search for something i can only see 8 or so playlists when i click see all playlists but i know there a...

336 Views

0 replies

0 likes

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Android Moto G black screen

Hey guy's i read all the pages of the same topic but i have tried all the steps even downloading manually the apk Preview version that worked but it is empty and old..buggy.. is there any real replies of spotify?cause this is an issue that i can see ...

Casual Listener

Hey guy's i read all the pages of the same topic but i have tried all the steps even downloading manually the apk Preview version that worked but it is empty and old..buggy..   is there any re...

355 Views

0 replies

0 likes

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spotify not playing the song's from the PC

So i'm new to Spotify premium and having this problem where i downloaded music files from my PC through Spotify software on PC and it says only 45 song is playable and other 105 song is greyed out and said unplayable/unavailable. **bleep** is this bu...

Newbie

So i'm new to Spotify premium and having this problem where i downloaded music files from my PC through Spotify software on PC and it says only 45 song is playable and other 105 song is greyed out an...

Joe

Community Legend

709 Views

1 replies

0 likes

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Solved!! songs keep changing in the middle of the song!

this happens mostly on android but just happened in my PC desktop player. sometimes i am able to play 2-3 songs but somehow every time i listen to spotify, the song cuts out and some random Thai (i think) music comes on. strange random artists i've n...

Casual Listener

this happens mostly on android but just happened in my PC desktop player.  sometimes i am able to play 2-3 songs but somehow every time i listen to spotify, the song cuts out and some random Tha...

jeffc632

Casual Listener

47485 Views

2 replies

3 likes

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Solved!! Can't log in

When I try to log in on my phone app with my email and password It says there is no Facebook account associated with my spotify account but I didn't use the log in with Facebook option. I can log in on the internet but not on my app.

Newbie

When I try to log in on my phone app with my email and password It says there is no Facebook account associated with my spotify account but I didn't use the log in with Facebook option. I can log in ...

Joe

Community Legend

546 Views

1 replies

0 likes

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  • 1 replies
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My spotify is saying its being used on more than 3 devices

My spotify won't let me download my music anymore because it's saying I've downloaded on more than 3 devices yet I don't have it on three devices I've tried deleting and re-installing but that hasn't worked what's can I do? It's a long playlist and I...

Newbie

My spotify won't let me download my music anymore because it's saying I've downloaded on more than 3 devices yet I don't have it on three devices I've tried deleting and re-installing but that hasn't...

Hubo

Community Legend

357 Views

1 replies

0 likes

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Spotify internet connection

I just got Spotify after not being on for a while and it won't let me buy premium. at first when I tried to buy it it said my exp date wasn't right when I'd put it like 04/20 it said you need to put a month and now it won't let me buy it because ever...

Newbie

I just got Spotify after not being on for a while and it won't let me buy premium. at first when I tried to buy it it said my exp date wasn't right when I'd put it like 04/20 it said you need to put ...

380 Views

0 replies

0 likes

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Spotify intercepts headset play/pause button on Android

Spotify, even when force closed, intercepts the play/pause button from my headset. For example, if the last time I was listening to spotify was 3 days ago and I've restarted my phone in the meantime, and now I'm watching Hulu and hit the play button ...

Casual Listener

Spotify, even when force closed, intercepts the play/pause button from my headset. For example, if the last time I was listening to spotify was 3 days ago and I've restarted my phone in the meantime,...

508 Views

0 replies

0 likes

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Downloading songs to offline list not possible

There is always a notification that says I do not have enough space even if I delete almost my entire library.. I habe a stable wifi connection, enough space on both, my phone and my sd card and my phone is the only device I am using spotify on.. pls...

Casual Listener

There is always a notification that says I do not have enough space even if I delete almost my entire library.. I habe a stable wifi connection, enough space on both, my phone and my sd card and my p...

MarkPedersen

Roadie

1012 Views

3 replies

0 likes

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Solved!! Definition of Explicit

I know questions about songs with explicit lyrics have been posted many times. I'm on the side of listening to songs the way the artist meant without censorship and I never paid much attention. I figured it was black and white. Censored or not. Expli...

Music Fan

I know questions about songs with explicit lyrics have been posted many times. I'm on the side of listening to songs the way the artist meant without censorship and I never paid much attention. ...

Joe

Community Legend

62553 Views

4 replies

0 likes

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Solved!! I can't delete a playlist

- navigate to the playlist list- Press the 3 dots to the right- select delete playlistNothing happens. Screen goes back to the list of playlists and the list I tried to delete is still there.I tried uninstalling Spotify and then restarted the phone a...

Casual Listener

- navigate to the playlist list - Press the 3 dots to the right - select delete playlist Nothing happens. Screen goes back to the list of playlists and the list I tried to delete is still there. ...

tok829

Casual Listener

4602 Views

2 replies

0 likes

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Android 7 No Lockscreen Notifications for Spotify

Have a Samsung S7 edge which just got pushed an update to Android 7 (verizon) and now the lockscreen does not work for spotify. You need to unlock then it shows up in the notifications. Worked fine on Android 6. Please fix this, went through all the ...

Newbie

Have a Samsung S7 edge which just got pushed an update to Android 7 (verizon) and now the lockscreen does not work for spotify. You need to unlock then it shows up in the notifications. Worked fine o...

441 Views

0 replies

0 likes

  • 441 Views
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