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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 839209 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 839209 Views
  • 11 replies
  • 48 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 13590 Views
  • 1 replies
  • 0 likes
  • 13590 Views
  • 1 replies
  • 0 likes

Solved!! Display playlist total duration/length

Need a feature on android app as well as ios : displaying the total duration of a playlist. It seems to be available on the desktop version.

  • Casual Listener
  • Need a feature on android app as well as ios : displaying the total duration of a playlist. It seems to be available on the desktop version.
  • chriiistify
  • Casual Listener
  • 12543 Views
  • 1 replies
  • 0 likes
  • 12543 Views
  • 1 replies
  • 0 likes

Superuser Contribution roberto garcia loza

Mi cuenta en Spotify : Usuario :**** Clave :**** Tengo debito automatico en mi tarjeta "VISA HOME" -Perdí la tarjeta y con la denuncia de extravío fue cancelada. Intenté varias veces el pago con AMEX(Platinum) y me fue denegado por Uds. Estoy esperea...

  • Newbie
  • Mi cuenta en Spotify : Usuario :**** Clave :**** Tengo debito automatico en mi tarjeta "VISA HOME" -Perdí la tarjeta y con la denuncia de extravío fue cancelada. Intenté varias veces el pago con ...
  • EstefanyA_Bog
  • Roadie
  • 158 Views
  • 1 replies
  • 0 likes
  • 158 Views
  • 1 replies
  • 0 likes

Autoplay Not Working

I just bought a new phone (Six Mobile's ILU) and when a song ends the app isn't playing the next song unless unlock my phone and go to the app. This has made the app unusable for me because my two main uses for Spotify are to keep the tempo when I'm ...

  • Newbie
  • I just bought a new phone (Six Mobile's ILU) and when a song ends the app isn't playing the next song unless unlock my phone and go to the app. This has made the app unusable for me because my t...
  • 495 Views
  • 0 replies
  • 1 likes
  • 495 Views
  • 0 replies
  • 1 likes

PLEASE HELP ASAP!

hello all, my spotify will auto close on me every now and then when i am not connected to the internet, and sometimes even auto log me out and delete my offline data. I then have to redownload my playlist of 458 songs. I do not know if it is my phone...

  • Casual Listener
  • hello all, my spotify will auto close on me every now and then when i am not connected to the internet, and sometimes even auto log me out and delete my offline data. I then have to redownload my pla...
  • aodhokeady
  • Gig Goer
  • 355 Views
  • 5 replies
  • 0 likes
  • Help
  • 355 Views
  • 5 replies
  • 0 likes

blue banner for connect to a device doesnt dissapear any more...

Hi. I'm a bit frustrated. i have linked my spotify premium account via facebook and I'm using an android device (S7 edge) and one imac and on my PS4. when all these devices are on/working my go to device (which is the android device) even though i se...

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  • Newbie
  • Hi. I'm a bit frustrated. i have linked my spotify premium account via facebook and I'm using an android device (S7 edge) and one imac and on my PS4. when all these devices are on/working my go to de...
  • 299 Views
  • 0 replies
  • 0 likes
  • 299 Views
  • 0 replies
  • 0 likes

Chromecast cannot play some titles

Hi,if i hear music using a connected chromecast and i want to hear the podcast "Fest und Flaschig" the connection is not possible.I realy have no idea why...

  • Newbie
  • Hi, if i hear music using a connected chromecast and i want to hear the podcast "Fest und Flaschig" the connection is not possible. I realy have no idea why...
  • 109 Views
  • 0 replies
  • 1 likes
  • 109 Views
  • 0 replies
  • 1 likes

[Android][Other]

I have recently been using Spotify on a Droid Turbo 2 with the default lost screen enabled. With this lock screen swiping up allows user to see notifications or, if music is playing on most apps, control sonds with back, play/pause, and skip. This fe...

  • Newbie
  • I have recently been using Spotify on a Droid Turbo 2 with the default lost screen enabled. With this lock screen swiping up allows user to see notifications or, if music is playing on most apps, con...
  • lcolling
  • Community Legend
  • 234 Views
  • 3 replies
  • 0 likes
  • Android
    Other
  • 234 Views
  • 3 replies
  • 0 likes

Artist profiles in album info

I thinked of an idea for update that add multiple profiles of artists in the album, when there is more than 1. It will be easier to go on the other artist info page.

  • Community Legend
  • I thinked of an idea for update that add multiple profiles of artists in the album, when there is more than 1. It will be easier to go on the other artist info page.
  • 142 Views
  • 0 replies
  • 0 likes
  • 142 Views
  • 0 replies
  • 0 likes

android 4 - no reproduce playlist stand by

para versiones 4 - 4.2 - 4.3 de android desde las ultimas actualizacones las reproducciones en stand by de playlist se cortan en el sonido, aunque aparentan seguir reproducioendose, no se puede solucionar ingresando ajustes porqu e estos modelos no l...

  • Regular
  • para versiones 4 - 4.2 - 4.3 de android desde las ultimas actualizacones las reproducciones en stand by de playlist se cortan en el sonido, aunque aparentan seguir reproducioendose, no se puede soluc...
  • 156 Views
  • 0 replies
  • 0 likes
  • 156 Views
  • 0 replies
  • 0 likes

"All Songs" list will not load

I've been having this problem for years now and consistently haven't been able to find an answer. I'm connected to my strong home internet connection, the latest v of the app is installed on my tablet, nothing else is running, and I have premium. The...

  • Casual Listener
  • I've been having this problem for years now and consistently haven't been able to find an answer. I'm connected to my strong home internet connection, the latest v of the app is installed on my table...
  • 123 Views
  • 0 replies
  • 0 likes
  • 123 Views
  • 0 replies
  • 0 likes

Memory card

I just put a new memory card in my phone and when I go to my options in the app to select storage options their is none compared to last time when I had my old one it what do I doo

  • Newbie
  • I just put a new memory card in my phone and when I go to my options in the app to select storage options their is none compared to last time when I had my old one it what do I doo
  • kirashi
  • Community Legend
  • 190 Views
  • 2 replies
  • 0 likes
  • 190 Views
  • 2 replies
  • 0 likes

Browse Tab Not Working

Hi everyone..I've been a Spotify Premium listener for over 2 years and am utilizing Spotify on an LG Android/Smartphone. Problem I'm having is earlier at first I had a difficulty logging in...I did a reinstall but now since reinstalling when I go to ...

  • Roadie
  • Hi everyone..I've been a Spotify Premium listener for over 2 years and am utilizing Spotify on an LG Android/Smartphone. Problem I'm having is earlier at first I had a difficulty logging in...I did a...
  • Joe
  • Community Legend
  • 276 Views
  • 1 replies
  • 0 likes
  • 276 Views
  • 1 replies
  • 0 likes

Payments

I paid for my subscription and I received a receipt but I am still getting notices to pay. I already did.

  • Newbie
  • I paid for my subscription and I received a receipt but I am still getting notices to pay. I already did.
  • Joe
  • Community Legend
  • 119 Views
  • 1 replies
  • 0 likes
  • 119 Views
  • 1 replies
  • 0 likes

Skip button doesn't work

I have a family membership. When I login to the master account, through Facebook, on my android phone I can double click the button on my headphones and it will skip to the next track. When I login to a seperate account, on my family account, the but...

  • Newbie
  • I have a family membership.  When I login to the master account, through Facebook, on my android phone I can double click the button on my headphones and it will skip to the next track.   ...
  • 486 Views
  • 0 replies
  • 3 likes
  • 486 Views
  • 0 replies
  • 3 likes

Solved!! Black Screen on Android

Hi ! My spotify premium account used to work fine on my 4.2 Android on my Blu Life Min smartphone but suddently it would't open a and it only shows a black screen. I tried to uninstalled it and install il again and nothing ! Besides, I tried to updat...

  • Newbie
  • Hi ! My spotify premium account used to work fine on my 4.2 Android on my Blu Life Min smartphone but suddently it would't open a and it only shows a black screen. I tried to uninstalled it and insta...
  • nirwanda360
  • Music Fan
  • 15845 Views
  • 27 replies
  • 0 likes
  • 15845 Views
  • 27 replies
  • 0 likes

Changing music without prompting

When I'm listening on my phone (often hooked up to my car on Bluetooth) I pick an album and after some time the Spotify app will flicker through (like fast forwarding) a seemingly random series of Spanish songs and land on one. I've never chosen thes...

  • Newbie
  • When I'm listening on my phone (often hooked up to my car on Bluetooth) I pick an album and after some time the Spotify app will flicker through (like fast forwarding) a seemingly random series of Sp...
  • 204 Views
  • 0 replies
  • 1 likes
  • 204 Views
  • 0 replies
  • 1 likes

Song skips a few seconds whenever i switch my phone on/off or type something in Chrome.

Hey ho The problem is said in the title but sometimes it doesnt skip when i am in the Chrome Browser its unusual..Can anyone help me? (/.\)

  • Newbie
  • Hey ho  The problem is said in the title but sometimes it doesnt skip when i am in the Chrome Browser its unusual.. Can anyone help me? (/.\)
  • 98 Views
  • 0 replies
  • 0 likes
  • 98 Views
  • 0 replies
  • 0 likes

Latest version is terrible

The latest Android version is terrible.- lockscreen player is missing- cant control music from notifications on my v10 (buttons for music functions on second screen doesn't work)- no longer can control playback via bluetooth buttons on speakerIts not...

  • Roadie
  • The latest Android version is terrible. - lockscreen player is missing - cant control music from notifications on my v10 (buttons for music functions on second screen doesn't work) - no longer can...
  • Rudy079
  • Newbie
  • 268 Views
  • 1 replies
  • 1 likes
  • 268 Views
  • 1 replies
  • 1 likes

Reached maximum downloads

If I'm paying for premium why am I having maximum number of downloads reached?

  • Casual Listener
  • If I'm paying for premium why am I having maximum number of downloads reached?
  • Treelady
  • Newbie
  • 638 Views
  • 7 replies
  • 1 likes
  • 638 Views
  • 7 replies
  • 1 likes

Env: prod