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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194734 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 194734 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

536037 Views

78 replies

3 likes

  • 536037 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

439576 Views

565 replies

37 likes

Account
Free
  • 439576 Views
  • 565 replies
  • 37 likes

Solved!! where is my file actually stored?

it's on external memory on spotify settings, but it's also using my internal memory on my phone settings..

Casual Listener

it's on external memory on spotify settings, but it's also using my internal memory on my phone settings..

diardo

Casual Listener

904 Views

2 replies

0 likes

  • 904 Views
  • 2 replies
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What is the difference between saved music and downloaded music?

This question has been asked before but it was marked as solved when someone answered that downloaded means you can listen offline, but this can not be true as I can listen to my saved music offline even when it is not downloaded. Also I have a secon...

Regular

This question has been asked before but it was marked as solved when someone answered that downloaded means you can listen offline, but this can not be true as I can listen to my saved music offline ...

Boddha

Regular

2036 Views

2 replies

0 likes

  • 2036 Views
  • 2 replies
  • 0 likes

Spofify on Vivo V5

Hi Spotify,I am using Vivo V5, within spotify apps I couldnt see equalizer on it. Also, i want spotify to appear on my lock screen? Can you fix this?

Newbie

Hi Spotify, I am using Vivo V5, within spotify apps I couldnt see equalizer on it. Also, i want spotify to appear on my lock screen? Can you fix this?

997 Views

0 replies

0 likes

  • 997 Views
  • 0 replies
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Shuffle and Repeat settings keep resetting

For the past few weeks I've noticed that my settings for Shuffle and Repeat (I always have mine set to Shuffle+Repeat All) keeps resetting on my Android device (they remain the same on my PC though). When I say reset, I mean they both get disabled so...

Newbie

For the past few weeks I've noticed that my settings for Shuffle and Repeat (I always have mine set to Shuffle+Repeat All) keeps resetting on my Android device (they remain the same on my PC though)....

m31317015

Casual Listener

4028 Views

3 replies

10 likes

lost settings
repeat
shuffle
  • 4028 Views
  • 3 replies
  • 10 likes

external card offline music disappearing

Hi Spotify,I have regular problem and even though I doubt it can be solved I am so tired of this I am trying to find answers. Already looked on forums etc. I have my offline albums on external card. When I connect my phone to PC/Mac all the offline m...

Visitor

Hi Spotify, I have regular problem and even though I doubt it can be solved I am so tired of this I am trying to find answers. Already looked on forums etc.   I have my offline albums on exte...

332 Views

0 replies

0 likes

  • 332 Views
  • 0 replies
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freezing during songs

I have Spotify premium on my android and recently it's been freezing halfway through a song. at first it was every third song or so but lately I can't get through a single song without it crapping out. I uninstalled all updates and it's still doing i...

Newbie

I have Spotify premium on my android and recently it's been freezing halfway through a song. at first it was every third song or so but lately I can't get through a single song without it crapping ou...

Jacob

Community Legend

388 Views

1 replies

0 likes

  • 388 Views
  • 1 replies
  • 0 likes

Recent update - unable to add songs to my playlists

My app was recently updated and when I click add to playlist, nothing happens and the playlists do not show up. Is there a way to go back to the older version?

Newbie

My app was recently updated and when I click add to playlist, nothing happens and the playlists do not show up. Is there a way to go back to the older version?

Joe

Community Legend

353 Views

1 replies

0 likes

  • 353 Views
  • 1 replies
  • 0 likes

Song function problems

Hi, I can't use any of the functions when i click the option buttons on the song. For example in open up the menu and try add a song to que or add it to a different playlist the option board closes. I can't change much on my phone right now so this i...

Newbie

Hi, I can't use any of the functions when i click the option buttons on the song. For example in open up the menu and try add a song to que or add it to a different playlist the option board closes. ...

Joe

Community Legend

751 Views

4 replies

0 likes

  • 751 Views
  • 4 replies
  • 0 likes

Ads made Spotify stupid

i understand that there are supposed to be ads, but not like this;it asked me to watch a video for 30 mins of ad free music, so i did. it never said "thanks for watching", then it played two more ads, 3 songs, and another ad. stuff like this has happ...

Casual Listener

i understand that there are supposed to be ads, but not like this; it asked me to watch a video for 30 mins of ad free music, so i did. it never said "thanks for watching", then it played two more a...

CallMeMONGOOSE

Casual Listener

1059 Views

2 replies

0 likes

  • 1059 Views
  • 2 replies
  • 0 likes

Spotify sonos issues

Sonos app works just fine on android samsung s7. Spotify can not find the sonos speaker. Is there a solution for this ptoblem?

Newbie

Sonos app works just fine on android samsung s7. Spotify can not find the sonos speaker. Is there a solution for this ptoblem?

228 Views

0 replies

0 likes

  • 228 Views
  • 0 replies
  • 0 likes

Superuser Contribution can't download spotify app

Can somebody help me.I have a spotify accountbut i can't download de spotify app (saying can't download in this land)is there a way to download the app?(samsung, android, google play store)

Newbie

Can somebody help me. I have a spotify account but i can't download de spotify app (saying can't download in this land) is there a way to download the app? (samsung, android, google play store)

sharlinemae

Newbie

591 Views

2 replies

0 likes

  • 591 Views
  • 2 replies
  • 0 likes

Solved!! Won't queue songs

If I'm playing a playlist, and I want to add another song to listen to, it never adds.I have to either play the song and loose my entire playlist which I was listening to, or not play it.When I pay money for a working app and music, I would very much...

Casual Listener

If I'm playing a playlist, and I want to add another song to listen to, it never adds. I have to either play the song and loose my entire playlist which I was listening to, or not play it. When I p...

Joe

Community Legend

7536 Views

4 replies

1 likes

  • 7536 Views
  • 4 replies
  • 1 likes

Spotify opens chrom on Android only when connected to bluetooh

Hi I noticed that spotify opens chrome on Android Mobile when it is connected to car blueetooth, making it impossible to operate as chrome always popup after 1s. When the bluetooth is disconnected it is not happening.

Newbie

Hi   I noticed that spotify opens chrome on Android Mobile when it is connected to car blueetooth, making it impossible to operate as chrome always popup after 1s.   When the bluetooth ...

247 Views

0 replies

0 likes

  • 247 Views
  • 0 replies
  • 0 likes

Solved!! menus não funcionam no moto G4

Boa noite, comunidade.Estou com um problema após a atualização do menu interativo (aquele com três pontos). Após a atualização, não consigo acessar nenhum link do menu, seja adicionar a música a fila ou visitar a página do artista. No celular de uma ...

Regular

Boa noite, comunidade. Estou com um problema após a atualização do menu interativo (aquele com três pontos). Após a atualização, não consigo acessar nenhum link do menu, seja adicionar a música a fi...

Joe

Community Legend

513 Views

1 replies

0 likes

  • 513 Views
  • 1 replies
  • 0 likes

Spotify pausar

Jag har problem med att Dpotify pausas ibland efter att en låt spelas i 40 sekunder och ibland hinner jag lyssna på flera låtar innan den pausar.Gör det oavsett om jag lyssnar via bluetooth eller via sladd.

Newbie

Jag har problem med att Dpotify pausas ibland efter att en låt spelas i 40 sekunder och ibland hinner jag lyssna på flera låtar innan den pausar. Gör det oavsett om jag lyssnar via bluetooth eller v...

3925 Views

0 replies

6 likes

  • 3925 Views
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  • 6 likes

Storage ?

I set up storage in SD card but still take my intern storage ... Please help me, I don't understand why and I already clean-desinstalled and reinstalled Spotify.

Newbie

I set up storage in SD card but still take my intern storage ... Please help me, I don't understand why and I already clean-desinstalled and reinstalled Spotify.

236 Views

0 replies

0 likes

  • 236 Views
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Suggested songs

I'm extremely frustrated by the suggested songs that continue to interrupt my playlists. Very close to getting rid of spotify.

Newbie

I'm extremely frustrated by the suggested songs that continue to interrupt my playlists. Very close to getting rid of spotify.

Jacob

Community Legend

305 Views

1 replies

0 likes

  • 305 Views
  • 1 replies
  • 0 likes

Solved!! troubles in spotify for android

Good evening, community.I'm having a problem after updating the interactive menu (the one with three dots). After updating, I can not access any menu links, either adding the song to the queue or visiting the artist page. On a friend's cell phone I g...

Regular

Good evening, community. I'm having a problem after updating the interactive menu (the one with three dots). After updating, I can not access any menu links, either adding the song to the queue or v...

Jacob

Community Legend

446 Views

1 replies

0 likes

  • 446 Views
  • 1 replies
  • 0 likes

Continuous play

Good afternoon - my music will not play in sequence. On some songs *not all* I have to physically get up and press the forward button. I have paid for Premium and I've been a loyal customer for years & on Galaxy S7.Please help!Thanks

Casual Listener

Good afternoon - my music will not play in sequence. On some songs *not all* I have to physically get up and press the forward button. I have paid for Premium and I've been a loyal customer for years...

flairandsquare

Casual Listener

1633 Views

5 replies

0 likes

  • 1633 Views
  • 5 replies
  • 0 likes