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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

392512 Views

545 replies

35 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8259 Views

0 replies

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Solved!! Can't log in

When I try to log in on my phone app with my email and password It says there is no Facebook account associated with my spotify account but I didn't use the log in with Facebook option. I can log in on the internet but not on my app.

Newbie

When I try to log in on my phone app with my email and password It says there is no Facebook account associated with my spotify account but I didn't use the log in with Facebook option. I can log in ...

Joe

Community Legend

565 Views

1 replies

0 likes

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My spotify is saying its being used on more than 3 devices

My spotify won't let me download my music anymore because it's saying I've downloaded on more than 3 devices yet I don't have it on three devices I've tried deleting and re-installing but that hasn't worked what's can I do? It's a long playlist and I...

Newbie

My spotify won't let me download my music anymore because it's saying I've downloaded on more than 3 devices yet I don't have it on three devices I've tried deleting and re-installing but that hasn't...

Hubo

Community Legend

360 Views

1 replies

0 likes

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Spotify internet connection

I just got Spotify after not being on for a while and it won't let me buy premium. at first when I tried to buy it it said my exp date wasn't right when I'd put it like 04/20 it said you need to put a month and now it won't let me buy it because ever...

Newbie

I just got Spotify after not being on for a while and it won't let me buy premium. at first when I tried to buy it it said my exp date wasn't right when I'd put it like 04/20 it said you need to put ...

383 Views

0 replies

0 likes

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Spotify intercepts headset play/pause button on Android

Spotify, even when force closed, intercepts the play/pause button from my headset. For example, if the last time I was listening to spotify was 3 days ago and I've restarted my phone in the meantime, and now I'm watching Hulu and hit the play button ...

Casual Listener

Spotify, even when force closed, intercepts the play/pause button from my headset. For example, if the last time I was listening to spotify was 3 days ago and I've restarted my phone in the meantime,...

521 Views

0 replies

0 likes

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Downloading songs to offline list not possible

There is always a notification that says I do not have enough space even if I delete almost my entire library.. I habe a stable wifi connection, enough space on both, my phone and my sd card and my phone is the only device I am using spotify on.. pls...

Casual Listener

There is always a notification that says I do not have enough space even if I delete almost my entire library.. I habe a stable wifi connection, enough space on both, my phone and my sd card and my p...

MarkPedersen

Roadie

1019 Views

3 replies

0 likes

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Solved!! Definition of Explicit

I know questions about songs with explicit lyrics have been posted many times. I'm on the side of listening to songs the way the artist meant without censorship and I never paid much attention. I figured it was black and white. Censored or not. Expli...

Music Fan

I know questions about songs with explicit lyrics have been posted many times. I'm on the side of listening to songs the way the artist meant without censorship and I never paid much attention. ...

Joe

Community Legend

62747 Views

4 replies

0 likes

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Solved!! I can't delete a playlist

- navigate to the playlist list- Press the 3 dots to the right- select delete playlistNothing happens. Screen goes back to the list of playlists and the list I tried to delete is still there.I tried uninstalling Spotify and then restarted the phone a...

Casual Listener

- navigate to the playlist list - Press the 3 dots to the right - select delete playlist Nothing happens. Screen goes back to the list of playlists and the list I tried to delete is still there. ...

tok829

Casual Listener

4619 Views

2 replies

0 likes

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Android 7 No Lockscreen Notifications for Spotify

Have a Samsung S7 edge which just got pushed an update to Android 7 (verizon) and now the lockscreen does not work for spotify. You need to unlock then it shows up in the notifications. Worked fine on Android 6. Please fix this, went through all the ...

Newbie

Have a Samsung S7 edge which just got pushed an update to Android 7 (verizon) and now the lockscreen does not work for spotify. You need to unlock then it shows up in the notifications. Worked fine o...

452 Views

0 replies

0 likes

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subfolder

hi,can anyone tell me if it's possible to organise my playlists into sub folders at the moment I have 94 playlists but one of the ones I constantly update is towards the bottom if I get sub folders I can arrange into artists / genre etcthis is for an...

Casual Listener

hi, can anyone tell me if it's possible to organise my playlists into sub folders at the moment I have 94 playlists but one of the ones I constantly update is towards the bottom if I get sub folde...

ritchie2yk

Casual Listener

891 Views

2 replies

0 likes

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Viewing friends/followers activity through spotify app?

Is it possible to view what friends and followers are listening to through the spotify app on Samsung S7?

Newbie

Is it possible to view what friends and followers are listening to through the spotify app on Samsung S7?

271 Views

0 replies

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mobile app play next and search

Sometimes it is impossible to add a song to the "play next" due to poor internet connection eventhough the full play list is available in offline mode. To bypass this issue I have to turn off mobile data for my cellphone (also makes me unable to play...

Newbie

Sometimes it is impossible to add a song to the "play next" due to poor internet connection eventhough the full play list is available in offline mode. To bypass this issue I have to turn off mobile ...

317 Views

0 replies

0 likes

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Solved!! Songs won't play

When I'm using Spotify, there are certain songs that won't play. I don't mean the gray, unplayable ones either. I'm talking about ones that simply stay at zero. I've tried reinstalling it and this doesn't help. Anyone know how to fix this?

Newbie

When I'm using Spotify, there are certain songs that won't play. I don't mean the gray, unplayable ones either. I'm talking about ones that simply stay at zero. I've tried reinstalling it and this do...

Joe

Community Legend

378 Views

1 replies

0 likes

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Why can't android users queue songs ?

It really bothers me that the only queue option for Android is "Add to up next", because when i queue i usually wan't to queue 3-4 songs. And with add to up next, each song i add erase one another. Please make queue option for Android.. Thanks

Newbie

It really bothers me that the only queue option for Android is "Add to up next", because when i queue i usually wan't to queue 3-4 songs. And with add to up next, each song i add erase one another. P...

CTS_AE

Regular

946 Views

3 replies

0 likes

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Spotify freezing

Whenever listening to spotify it will intermittently freeze. I have to force close the app multiple times and it still doesn't always fix the problem. This is a serious problem when I'm running or listening to spotify for more than 5 minutes.

Newbie

Whenever listening to spotify it will intermittently freeze. I have to force close the app multiple times and it still doesn't always fix the problem. This is a serious problem when I'm running or li...

Jacob

Community Legend

548 Views

1 replies

0 likes

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Can't disable shuffle function

How can I disable the shuffle button in the android app? Shuffling is a nice feature for songs, but not for audio books...

Newbie

How can I disable the shuffle button in the android app? Shuffling is a nice feature for songs, but not for audio books...

Jacob

Community Legend

371 Views

1 replies

0 likes

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I payed $1 for 3 months and its been 5 or 6 months

Hello, i payed for 3 months only one dollar and its been 5 or 6 months... Will it charge me because i used a gift card... Im not sure if this is a glitch but i also am sure that i dont want a $100 bill in my mailbox! Please help me resolve this probl...

Newbie

Hello, i payed for 3 months only one dollar and its been 5 or 6 months... Will it charge me because i used a gift card... Im not sure if this is a glitch but i also am sure that i dont want a $100 bi...

Robert_W

Community Legend

400 Views

2 replies

0 likes

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LG sh6 stuttering

HiI'm using spotify on my Moto g4 plus to stream to a LG sh6 soundbar and it is stuttering like crazy... This doesn't happen when I play the file locally. Help!

Newbie

Hi I'm using spotify on my Moto g4 plus to stream to a LG sh6 soundbar and it is stuttering like crazy... This doesn't happen when I play the file locally. Help!

Joe

Community Legend

353 Views

1 replies

0 likes

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Specific advert freezes spotify

Hi. I am running Spotify on an android tv box (android 5.1.1). Everything is/has been running well apart from one problem that has just started occurring.Spotify freezes up whenever an advert from "weetabix" is posted.the "advert" window appears with...

Newbie

Hi. I am running Spotify on an android tv box (android 5.1.1). Everything is/has been running well apart from one problem that has just started occurring. Spotify freezes up whenever an advert from ...

270 Views

0 replies

1 likes

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Serious issue on Xperia Z5!

I am seriously sick of Spotify due to all problems after the last update on my Xperia Z5. Songs doesn't play when I hot play, I try to skip a song, nothing happens and the app itself is ridiculously slow. Sometimes it just shows a black screen for ag...

Casual Listener

I am seriously sick of Spotify due to all problems after the last update on my Xperia Z5. Songs doesn't play when I hot play, I try to skip a song, nothing happens and the app itself is ridiculously ...

345 Views

0 replies

0 likes

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Song menu not work

Hi to everyone! Im a premium member and i have a problem with my song menu.When i try to save or add a song into a playlist the menu go away and not work and the screen return to the album cover. Anyone can help me! Thanks for the reading! Rockon!

Casual Listener

Hi to everyone! Im a premium member and i have a problem with my song menu.When i try to save or add a song into a playlist the menu go away and not work and the screen return to the album cover. Any...

Jacob

Community Legend

962 Views

1 replies

2 likes

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