Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6722 Views

0 replies

7 likes

  • 6722 Views
  • 0 replies
  • 7 likes

Spotify offline random songs don't play

As the title says, I'm having a problem with the offline not playing random songs. I am a premium user. All songs have been downloaded and most of them just play, but every so often a song won't play. It remains at 0:00 and no sound is heard. However...

Newbie

As the title says, I'm having a problem with the offline not playing random songs. I am a premium user. All songs have been downloaded and most of them just play, but every so often a song won't play...

830 Views

0 replies

0 likes

  • 830 Views
  • 0 replies
  • 0 likes

I can not see playback in progress without internet connection

Hello Friends of the Spotify Community,I have the following issue, when I start my Spotify somewhere without an Internet connection (for example underground train or some location without GSM / 3G / 4G signal). Sopotify does not show me the playback ...

Casual Listener

Hello Friends of the Spotify Community, I have the following issue, when I start my Spotify somewhere without an Internet connection (for example underground train or some location without GSM / 3G ...

1194 Views

0 replies

0 likes

Bar
cue
Status
  • 1194 Views
  • 0 replies
  • 0 likes

App doesn't stream on 4G

Spotify works with WiFi but will not stream or search for new songs with only mobile data activated. All other apps works and the signal is strong. Offline mode is not activated and I have unlimited data usage. All other settings seems okay. I've had...

Newbie

Spotify works with WiFi but will not stream or search for new songs with only mobile data activated. All other apps works and the signal is strong. Offline mode is not activated and I have unlimited ...

1045 Views

0 replies

0 likes

  • 1045 Views
  • 0 replies
  • 0 likes

Set Spotify as default Audio Application

Hi Folks, is there a way to set Sportify as my default Android Audio Player?Every Time i connect to my Car-BT-Audio System or my Audio Headset, the wrong application starts. GreetsDerLonG

Casual Listener

Hi Folks,   is there a way to set Sportify as my default Android Audio Player? Every Time i connect to my Car-BT-Audio System or my Audio Headset, the wrong application starts.   Greet...

DerLonG

Casual Listener

1975 Views

2 replies

0 likes

  • 1975 Views
  • 2 replies
  • 0 likes

Solved!! Downloaded music

Hi all Does anyone know if there's a way to display only downloaded music on the Android app? This would be a very usefull feature if now... Cheers, Paul

Casual Listener

Hi all   Does anyone know if there's a way to display only downloaded music on the Android app? This would be a very usefull feature if now...   Cheers, Paul

Blanardo

Casual Listener

543 Views

2 replies

0 likes

  • 543 Views
  • 2 replies
  • 0 likes

Superuser Contribution samsung galaxy s7

Spotify no longer lets me play any songs on my playlists on my phone. I have rebooted my phone, uninstalled spotify and re- installes it, etc. nothing works.

Casual Listener

Spotify no longer lets me play any songs on my playlists on my phone.  I have rebooted my phone, uninstalled spotify and re- installes it, etc. nothing works.

Joe

Community Legend

781 Views

4 replies

0 likes

  • 781 Views
  • 4 replies
  • 0 likes

Solved!! Premium Issue

Hi Spotify,I subcribed on your premium promo P129.00 for 3 months. The payment was successful with order ID "1448111903019". Pleave view screenshot: Why are you charging me another bill to renew my premium subscription? For all I know i'm subscribed ...

Casual Listener

Hi Spotify, I subcribed on your premium promo P129.00 for 3 months. The payment was successful with order ID "1448111903019". Pleave view screenshot:   Why are you charging me an...

ljaramilla

Casual Listener

1095 Views

2 replies

0 likes

PC
Premium help
Premium Marketing
  • 1095 Views
  • 2 replies
  • 0 likes

Offline songs don't play fully in offline mode

I added a few songs to my playlist. Downloaded the playlist but some of the songs do not fully play. When I chose the song it does not load but if I move a head it starts playing but then stops again midway through. I have an LG G4 This is really fru...

Newbie

I added a few songs to my playlist. Downloaded the playlist but some of the songs do not fully play. When I chose the song it does not load but if I move a head it starts playing but then stops again...

lewih86

Regular

468 Views

1 replies

0 likes

  • 468 Views
  • 1 replies
  • 0 likes

Superuser Contribution NO Variety on Discover channel

There is absolutely no variety on my discover each week. I listen to a wide variety of music throughout the week, but every Monday my Discover channel reloads with 100's of indie songs only. Please help

Casual Listener

There is absolutely no variety on my discover each week. I listen to a wide variety of music throughout the week, but every Monday my Discover channel reloads with 100's of indie songs only. Please h...

Erika

Roadie

609 Views

5 replies

0 likes

  • 609 Views
  • 5 replies
  • 0 likes

Just keeps Crashing.

I've got Spotify Premium at the moment and I've had nothing but trouble with logging in. Bascially if by some miracle I am logged in and listening to my music the app just automatically logs me out. Doesn't matter how much I try I can't log back in. ...

Newbie

I've got Spotify Premium at the moment and I've had nothing but trouble with logging in. Bascially if by some miracle I am logged in and listening to my music the app just automatically logs me out. ...

225 Views

0 replies

0 likes

  • 225 Views
  • 0 replies
  • 0 likes

Can only play songs by selecting 'shuffle songs'

I recently unsubscribed from my premium account and use Spotify free now. The desktop app works properly but my phone app doesn't let me play songs. They are all greyed out and when I try playing songs by selecting 'Shuffle' I cannot rewind the song ...

Newbie

I recently unsubscribed from my premium account and use Spotify free now. The desktop app works properly but my phone app doesn't let me play songs. They are all greyed out and when I try playing son...

ErikG

Roadie

384 Views

1 replies

0 likes

  • 384 Views
  • 1 replies
  • 0 likes

Spotify skips and stops randomly when phone is moved

I've only noticed this problem when walking around with headphones on whilst using Spotify on my phone but it seems to occur whilst streaming as well as with offline playlists. Once every few minutes, the app will either spontaneously pause whichever...

Newbie

I've only noticed this problem when walking around with headphones on whilst using Spotify on my phone but it seems to occur whilst streaming as well as with offline playlists. Once every few minutes...

Joe

Community Legend

3995 Views

1 replies

0 likes

  • 3995 Views
  • 1 replies
  • 0 likes

Superuser Contribution smart tv philips

hola como va? tengo una cuenta premium, mi consulta es la siguiente, en el celular funciona perfecto, pero en la tv descargue la app, igrese usando mi cuenta premium, sin embargo no me aparecen las canciones escuchadas recientementes, el motor de bus...

Newbie

hola como va? tengo una cuenta premium, mi consulta es la siguiente, en el celular funciona perfecto, pero en la tv descargue la app, igrese usando mi cuenta premium, sin embargo no me aparecen las c...

Erika

Roadie

371 Views

1 replies

0 likes

  • 371 Views
  • 1 replies
  • 0 likes

Stop automatic playing of recommended music with Premium

I have a Spotify premium account, and I often download whole music albums for offline listening when I'm driving. Recently, after the whole album I've downloaded has finished playing, recommended songs will start automatically playing that I haven't ...

Casual Listener

I have a Spotify premium account, and I often download whole music albums for offline listening when I'm driving. Recently, after the whole album I've downloaded has finished playing, recommende...

poperalover

Casual Listener

2551 Views

4 replies

1 likes

  • 2551 Views
  • 4 replies
  • 1 likes

Keyboard microphone icon missing all keyboards

For some reason my microphone icon hs diseappeared from all keyboards only in spotify. Tried reinstalling app and deleting app info. In all other applications microphone is visible in all keyboards.

Regular

For some reason my microphone icon hs diseappeared from all keyboards only in spotify.  Tried reinstalling app and deleting app info.  In all other applications microphone is visible in all...

Mikelectrick1

Newbie

11844 Views

38 replies

11 likes

  • 11844 Views
  • 38 replies
  • 11 likes

Solved!!Superuser Contribution Sound stops after 1 second

When i play a song the sound stops after 1 second, when i click on a other timestep the sound comes backs for 1 second. The sound stops but the apps still shows playing. I already deleted cache, reinstalled the app en rebooted my phone (in different ...

Casual Listener

When i play a song the sound stops after 1 second, when i click on a other timestep the sound comes backs for 1 second. The sound stops but the apps still shows playing.   I already deleted ca...

sarahfelldown

Gig Goer

17958 Views

7 replies

0 likes

  • 17958 Views
  • 7 replies
  • 0 likes

Lost all downloaded music on Android device (and albums on laptop)

I have a Sony Experia Z5, and it had tons of downloaded "available off line" music on it... Now it has NONE!... The green arrown to indicate it's had been downloaded isn't even there any more (I know sometimes it's greyd out). There is absolutely no ...

Regular

I have a Sony Experia Z5, and it had tons of downloaded "available off line" music on it...   Now it has NONE!... The green arrown to indicate it's had been downloaded isn't even there any mor...

lewih86

Regular

843 Views

3 replies

0 likes

  • 843 Views
  • 3 replies
  • 0 likes

Data Used Even Though Songs are Saved

Hello,I was very frustrated today to notice that even though I have download using cellular off and was only playing the songs from my library (which are all saved/downloaded to my device) Spotify used 165mb+ of data on a 40 min drive.Two questions, ...

Casual Listener

Hello, I was very frustrated today to notice that even though I have download using cellular off and was only playing the songs from my library (which are all saved/downloaded to my device) Spotif...

voicelex

Casual Listener

1296 Views

2 replies

0 likes

  • 1296 Views
  • 2 replies
  • 0 likes

Solved!! Songs can't be played

There are certain songs in my playlist that I can't play, for example A sky full of stars (coldplay). If I want to listen to this song it does play (everything seems to be fine) but there is no sound. I can play other songs in my playlist but some so...

Casual Listener

There are certain songs in my playlist that I can't play, for example A sky full of stars (coldplay). If I want to listen to this song it does play (everything seems to be fine) but there is no sound...

Eikenlaan

Casual Listener

1471 Views

4 replies

0 likes

  • 1471 Views
  • 4 replies
  • 0 likes