Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • hnavia
  • Regular
  • 27909 Views
  • 59 replies
  • 23 likes
  • 27909 Views
  • 59 replies
  • 23 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 870435 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 870435 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 24753 Views
  • 3 replies
  • 0 likes
  • 24753 Views
  • 3 replies
  • 0 likes

I can't properly open Spotify in my Samsung Galaxy S5

Since last year (it's been around 3 months now), I've had problems trying to start the app in my mobile. Whenever I open it, it seems like it is loading, but then either one of these two things happen: 1. It freezes my phone having to restart it (thi...

  • Newbie
  • Since last year (it's been around 3 months now), I've had problems trying to start the app in my mobile. Whenever I open it, it seems like it is loading, but then either one of these two things happe...
  • karamilky
  • Casual Listener
  • 289 Views
  • 1 replies
  • 0 likes
  • 289 Views
  • 1 replies
  • 0 likes

Solved!! How do I delete a radio playlist on Android?

It says on a post somewhere that the Spotify team implemented the ability to delete radio stations, but I can't seem to find how. Any help would be great, thanks,

  • Visitor
  • It says on a post somewhere that the Spotify team implemented the ability to delete radio stations, but I  can't seem to find how. Any help would be great, thanks,
  • karamilky
  • Casual Listener
  • 1240 Views
  • 2 replies
  • 0 likes
  • 1240 Views
  • 2 replies
  • 0 likes

Songs skip forward 2 seconds or so every 15-20 seconds

Brief description of the issue: Songs skip forward 2 seconds or so every 15-20 secondsSteps to reproduce the issue: Any time I pair my phone with my car and try to play any music, either stored locally or streamed. Have been happily using spotify in ...

  • Casual Listener
  • Brief description of the issue: Songs skip forward 2 seconds or so every 15-20 seconds Steps to reproduce the issue:  Any time I pair my phone with my car and try to play any music, eithe...
  • 360 Views
  • 0 replies
  • 0 likes
  • 360 Views
  • 0 replies
  • 0 likes

Equalizer ERROR ruins the start of every track

Hi,As the standard listening experience on Spotify is so bland it makes boiled chicken sound like a culinary orgasm, I popped into settings and turned on the EQ functionality. Simple right? WRONG!At the start of every track, there is a huge volume sp...

  • Newbie
  • Hi, As the standard listening experience on Spotify is so bland it makes boiled chicken sound like a culinary orgasm, I popped into settings and turned on the EQ functionality. Simple right? WRONG...
  • 301 Views
  • 0 replies
  • 2 likes
  • 301 Views
  • 0 replies
  • 2 likes

Playing Next Song Wakes Adaptive Display

Not a major bug or issue, but I have noticed that on my OP3T, the adaptvie display will wake whenever a new song plays on the Spotify app? As in not me skipping, but just the next song playing. Any fix for this?

  • Newbie
  • Not a major bug or issue, but I have noticed that on my OP3T, the adaptvie display will wake whenever a new song plays on the Spotify app? As in not me skipping, but just the next song playing. ...
  • Nic0_
  • Roadie
  • 2422 Views
  • 1 replies
  • 0 likes
  • 2422 Views
  • 1 replies
  • 0 likes

Sorting

Not being able to sort a playlist manually to my specific taste bugs me. I want a playlist that I can listen to and create like a piece of art. And not being able to sort hinders this ability and makes me upset af

  • Newbie
  • Not being able to sort a playlist manually to my specific taste bugs me. I want a playlist that I can listen to and create like a piece of art. And not being able to sort hinders this ability and mak...
  • OviiiOne
  • Community Legend
  • 310 Views
  • 1 replies
  • 0 likes
  • 310 Views
  • 1 replies
  • 0 likes

Solved!! Spotify keeps logging me out and I cannot listen to my music that I have downloaded

Hello, I tried to re-install spotify app 5 times. I deleted my Facebook's account for spotify and now I am using my username and password for my spotfy. I deleted all spotify's files in my cellphone. I tried many things. Nothing worked. If I reboot m...

  • Casual Listener
  • Hello,   I tried to re-install spotify app 5 times. I deleted my Facebook's account for spotify and now I am using my username and password for my spotfy. I deleted all spotify's files in my...
  • 1jray
  • Newbie
  • 78939 Views
  • 6 replies
  • 0 likes
  • 78939 Views
  • 6 replies
  • 0 likes

Spotify Connect not working with Pioneer VSX-S520

HiI just bought this Pioneer VSX-S520 reciever, but connection fails with Spotify Connect. I see the reciever in the Spotify app, but when i click the reciever it says connnecting.... and then it stops and notthing happen.- Spotify app and reciever a...

  • Casual Listener
  • Hi I just bought this Pioneer VSX-S520 reciever, but connection fails with Spotify Connect. I see the reciever in the Spotify app, but when i click the reciever it says connnecting.... and then it s...
  • WhySoSeriousNL
  • Casual Listener
  • 1250 Views
  • 1 replies
  • 0 likes
  • 1250 Views
  • 1 replies
  • 0 likes

Superuser Contribution I have to download ALL my songs everytime

Hello,Everytime that I save a song and download it, Spotify starts downloading all my songs again. I mean, songs that was already downloaded, and Spotify downloads them as if they were songs that I just saved, but they are not! Could anybody help me?

  • Newbie
  • Hello, Everytime that I save a song and download it, Spotify starts downloading all my songs again. I mean, songs that was already downloaded, and Spotify downloads them as if they were songs that I...
  • cemremanet
  • Newbie
  • 2151 Views
  • 2 replies
  • 0 likes
  • 2151 Views
  • 2 replies
  • 0 likes

Gift card

I have a problem with my gift card if i redeem the code it says oops try later again can some one help please ?

  • Casual Listener
  • I have a problem with my gift card if i redeem the code it says oops try later again can some one help please ?
  • Joe
  • Community Legend
  • 209 Views
  • 1 replies
  • 0 likes
  • 209 Views
  • 1 replies
  • 0 likes

Thumbs up not working on radio - Stuck after first thumbs up

When listening to radio and using my Andriod to control my Spotify compatible amplifier I can thumbs up a song but after that the thumbs up appears locked for all subsequent song and I can't thumbs up or thumbs down any more.

  • Newbie
  • When listening to radio and using my Andriod to control my Spotify compatible amplifier I can thumbs up a song but after that the thumbs up appears locked for all subsequent song and I can't thumbs u...
  • Joe
  • Community Legend
  • 1741 Views
  • 5 replies
  • 4 likes
  • 1741 Views
  • 5 replies
  • 4 likes

Radio plays after playlist ends

Each time a playlist ends a related radio starts playing using my cellular data. Can I turn that off somehow? It sucks...

  • Newbie
  • Each time a playlist ends a related radio starts playing using my cellular data. Can I turn that off somehow? It sucks...
  • Joe
  • Community Legend
  • 191 Views
  • 1 replies
  • 0 likes
  • 191 Views
  • 1 replies
  • 0 likes

can't share songs to other Spotify user

I can't share songs to other spotify user from my A5 2016 ( Android 6.0.1). I can only share them via sms, email, messenger etc. When I use spotify from computer there is no problem, I can share songs to Spotify people. Few days ago I connected my ac...

  • Newbie
  • I can't share songs to other spotify user from my A5 2016 ( Android 6.0.1). I can only share them via sms, email, messenger etc.  When I use spotify from computer there is no problem, I can...
  • toasterface
  • Regular
  • 230 Views
  • 1 replies
  • 0 likes
  • 230 Views
  • 1 replies
  • 0 likes

Android closing Spotify in background

Hi all The last few versions of Spotify have not allowed me to leave the app in the background without it just closing the app mid song! No I don't have any task killers. My developer settings are set to not kill background apps. No memory optimisati...

  • Casual Listener
  • Hi all   The last few versions of Spotify have not allowed me to leave the app in the background without it just closing the app mid song! No I don't have any task killers. My developer settin...
  • bacizone
  • Music Fan
  • 3898 Views
  • 1 replies
  • 1 likes
  • 3898 Views
  • 1 replies
  • 1 likes

Solved!! How to determine if a song is already in a playlist?

Hi.Is there a way to quickly determine if a song that's playing is already in one of my playlists? For example a menu option to show playlist membership? I'd like to keep all songs in my playlists unique. I have a lot of playlists and don't always re...

  • Music Fan
  • Hi. Is there a way to quickly determine if a song that's playing is already in one of my playlists? For example a menu option to show playlist membership? I'd like to keep all songs in my playlists ...
  • bosi
  • Roadie
  • 10948 Views
  • 3 replies
  • 5 likes
  • 10948 Views
  • 3 replies
  • 5 likes

No Notifications

Hey I've had spotify for a few months now and have yet to receive any push notifications to any of my Android devices. I follow playlists that are updated regularly and it would be nice to know when new content is added. I've got push notifications t...

  • Newbie
  • Hey I've had spotify for a few months now and have yet to receive any push notifications to any of my Android devices. I follow playlists that are updated regularly and it would be nice to know when ...
  • Joe
  • Community Legend
  • 482 Views
  • 1 replies
  • 0 likes
  • 482 Views
  • 1 replies
  • 0 likes

Android Auto plays sound through the phone speakers

I just bought a Volkswagen GTI 2016 with Android auto. The phone connects to Android auto and I can press play in Android auto and the song showing on the car display starts playing from the phone speakers. Bluetooth phonecalls work over the car spea...

  • Casual Listener
  • I just bought a Volkswagen GTI 2016 with Android auto.    The phone connects to Android auto and I can press play in Android auto and the song showing on the car display starts playing fr...
  • pustekuchen2017
  • Casual Listener
  • 9676 Views
  • 8 replies
  • 0 likes
  • 9676 Views
  • 8 replies
  • 0 likes

Solved!! Skipping Track

When I startup the app and resume the last song I closed the app, it always skips the next song. And the song is available. Don't know why. Can you help solve or will it be fixed in a future update.

  • Regular
  • When I startup the app and resume the last song I closed the app, it always skips the next song. And the song is available. Don't know why. Can you help solve or will it be fixed in a future update.
  • fserdil
  • Regular
  • 783 Views
  • 3 replies
  • 3 likes
  • 783 Views
  • 3 replies
  • 3 likes

Solved!! Old Pictures.

So, I've changed facebook pic like 3-4 months ago or so, but the "discover weekly" picture is still a picture of me and my ex.. so does anyone know how to fix this?

  • Visitor
  • So, I've changed facebook pic like 3-4 months ago or so, but the "discover weekly" picture is still a picture of me and my ex.. so does anyone know how to fix this?
  • user-removed
  • Not applicable
  • 951 Views
  • 4 replies
  • 0 likes
  • 951 Views
  • 4 replies
  • 0 likes