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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Not getting notifications

Hi everyone. I am currently using the new updated version that came out and I am using an s7 phone. I am following quite a lot of artists and yet I am not recieving notifications when one of the artists I'm following releases new music. This is becom...

Casual Listener

Hi everyone. I am currently using the new updated version that came out and I am using an s7 phone. I am following quite a lot of artists and yet I am not recieving notifications when one of the arti...

MartinStoichkov

Community Legend

360 Views

1 replies

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How to add songs to an Official Spotify Playlist

Hello there, it is possible to add songs to an Official Spotify Playlist? I want to add more music, the playlist is really poor...

Newbie

Hello there, it is possible to add songs to an Official Spotify Playlist? I want to add more music, the playlist is really poor...

Joe

Community Legend

329 Views

1 replies

0 likes

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Wavves' albums

Wavvves, King of the Beach, Afraid of Heights just disappeared, what happened?

Casual Listener

Wavvves, King of the Beach, Afraid of Heights just disappeared, what happened?

furuanku

Roadie

495 Views

1 replies

0 likes

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All music does not display playlist songs

Hello there.My gf created a 900 songs playlist and i have all Of them downloaded, but none of them are displayed on All Music tab, so i need to play her playlist if i want to listen to the songs. This is sad to me because i like to shuffle all my mus...

Newbie

Hello there. My gf created a 900 songs playlist and i have all Of them downloaded, but none of them are displayed on All Music tab, so i need to play her playlist if i want to listen to the songs. T...

387 Views

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Solved!! Cant change settings like music quality etc.

I cant change the music quality settings on my Android phone. All of the settings are blacked out and cant be changed because of that. I have a premium account, but its like the premium features dont work. Anyone knows what I can do about it?

Casual Listener

I cant change the music quality settings on my Android phone. All of the settings are blacked out and cant be changed because of that. I have a premium account, but its like the premium features dont...

alpersson

Casual Listener

10676 Views

2 replies

1 likes

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Download playlist

Hi, i can not download playlist even with internet connexion but it's working if i want a music in my collection. Could someone help me please ? (I got spotify premium by the way)

Casual Listener

Hi, i can not download playlist even with internet connexion but it's working if i want a music in my collection. Could someone help me please ? (I got spotify premium by the way)

Platane

Casual Listener

863 Views

2 replies

0 likes

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Android app independently signing me out and deleteing my offline playlists

Recently my Spotify app has been acting out. Twice this week i have been signed out of the app, and after signing in I notice that none of my recently downloaded playlists are available offline. Twice. This. Week. What makes this even more irritating...

Newbie

Recently my Spotify app has been acting out. Twice this week i have been signed out of the app, and after signing in I notice that none of my recently downloaded playlists are available offline. Twic...

243 Views

0 replies

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Spotify Premium

I accidentally tapped "Free Trial" and I went on the Spotify website and checked under Subscription. It said "Spotify Premium" and it said that my pre-paid premium was going to end on 1/29/17. I'm afraid that when it ends, I'm going to get charged, e...

Casual Listener

I accidentally tapped "Free Trial" and I went on the Spotify website and checked under Subscription. It said "Spotify Premium" and it said that my pre-paid premium was going to end on 1/29/17. I'm af...

e_jamar01

Casual Listener

394 Views

2 replies

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Albums and songs not shown, even though they exist on Spotify

Hey!Yesterday my friend and I listened to one of his playlists. I really liked it and asked him to send me the link. Unfortunately around half of the songs are missing for me though he only used songs from Spotify. I can see the titles but they aren'...

Newbie

Hey! Yesterday my friend and I listened to one of his playlists. I really liked it and asked him to send me the link. Unfortunately around half of the songs are missing for me though he only used so...

Joe

Community Legend

323 Views

1 replies

0 likes

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Latest android version messes up my phone *corrected*

Spotify got an update a couple days ago. My phone also became very sluggish and unresponsive a couple days ago, but I had no clue why and wasn't aware of the new update. I even tried factory reset before I relised Spotify had had an update and it mig...

Casual Listener

Spotify got an update a couple days ago. My phone also became very sluggish and unresponsive a couple days ago, but I had no clue why and wasn't aware of the new update. I even tried factory reset be...

359 Views

0 replies

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Superuser Contribution Unable to use Spotify Connect with Hama 3100

Buongiorno,Avrei gentilmente bisogno di un aiuto in quanto nel mio locale ascolto spotify collegato al dispositivo Hama. Collego i due dispositivi al wifi e ascolto tutta la musica con premium tranquillamente. Dopo qualche tempo, a volte possono esse...

Newbie

Buongiorno, Avrei gentilmente bisogno di un aiuto in quanto nel mio locale ascolto spotify collegato al dispositivo Hama. Collego i due dispositivi al wifi e ascolto tutta la musica con premium tran...

Erika

Roadie

677 Views

1 replies

0 likes

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Playlists Won't Disappear

I have several playlists that simply will not go away. I tap to bring up the menu, and it tells me to go online, but going online changes nothing. I have tried many solutions, and simply want them gone. (All of the ones that say "loading".)

Visitor

I have several playlists that simply will not go away. I tap to bring up the menu, and it tells me to go online, but going online changes nothing. I have tried many solutions, and simply want them go...

Joe

Community Legend

295 Views

1 replies

0 likes

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French

Bonjour je n'arrive pas à me connecter sachant que je suis en abonnement avec Bouygues Telecom et que j'ai ajouté Spotify dans mes option d'abonnement pouvez-vous m'aider car je n'arrive pas à me connecter il me demande d'un compte ce que je n'ai pas

Newbie

Bonjour je n'arrive pas à me connecter sachant que je suis en abonnement avec Bouygues Telecom et que j'ai ajouté Spotify dans mes option d'abonnement pouvez-vous m'aider car je n'arrive pas à me con...

260 Views

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Add Android 7.1 Support

Hi devs,When will Spotify add support for Android 7.1, and add app shortcuts?Also, when will Spotify target Android 7.1 (API 25) in androidmanifest.xml?Specifically the lines platformBuildVersionCode="25" and

Casual Listener

Hi devs, When will Spotify add support for Android 7.1, and add app shortcuts? Also, when will Spotify target Android 7.1 (API 25) in androidmanifest.xml? Specifically the lines platformBuildVersi...

832 Views

0 replies

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Ativação de Music Quality/ Extrem

Olá tenho Premium e recebi email para ativar Music Quality/Extrem Quality só que essa cena não está ativada/ não posso ativa-lá. alguém me pode ajudar? Tenho um Android

Newbie

Olá tenho Premium e recebi email para ativar Music Quality/Extrem Quality só que essa cena não está ativada/ não posso ativa-lá. 😣 alguém me pode ajudar? Tenho um Android

itu_

Community Legend

321 Views

1 replies

0 likes

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Solved!! Log in problem - cuba

Hey,I'm in cuba and I really can't log in to my android spotify app. The log in loads ages and nothing happen. I tried different tricks out of the internet. But it nothing helped. Any ideas?Thanks a lot- i miss my music!

Casual Listener

Hey, I'm in cuba and I really can't log in to my android spotify app. The log in loads ages and nothing happen. I tried different tricks out of the internet. But it nothing helped. Any ideas? Thank...

Joe

Community Legend

11407 Views

8 replies

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Music starts, but App ist not installed

Hello, ich hope, ich can explain my problem. I have an Android 6.0. I heard Spotify music over my Yamaha Amp. There is a Spotify Function and i can choose the Amp as an extern Device. Now i have the problem, that my app starts the amp by itself and t...

Newbie

Hello,   ich hope, ich can explain my problem. I have an Android 6.0. I heard Spotify music over my Yamaha Amp. There is a Spotify Function and i can choose the Amp as an extern Device. &nbsp...

239 Views

0 replies

0 likes

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Storage setting not found

I'm on Android and for some reason, Spotify displayed a message saying they're removing all my downloaded songs. I figured I'd just redownload them but the option to select my SD card as the storage destination is gone. The entire storage tab isn't p...

Newbie

I'm on Android and for some reason, Spotify displayed a message saying they're removing all my downloaded songs. I figured I'd just redownload them but the option to select my SD card as the storage ...

Joe

Community Legend

435 Views

1 replies

0 likes

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Volume Fluctuations and random pauses

I've been getting random fluctuations in volume and pausing on android(I'm using a Samsung Galaxy Amp Prime) and it's getting ridiculous. It will go from being at normal volume to super quiet then back to normal like there's a gps giving directions. ...

Casual Listener

I've been getting random fluctuations in volume and pausing on android(I'm using a Samsung Galaxy Amp Prime) and it's getting ridiculous. It will go from being at normal volume to super quiet then ba...

furuanku

Roadie

1176 Views

3 replies

1 likes

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Impossible to free up storage/move to SD card

Device: Asus Zenfone MaxMy phone has been complaining about low storage for a while, I found out that Spotify is using around 6GB. So I try changing the storage to SD card where I have 60 GB of free space, but the app only tells me it's moving the fi...

Casual Listener

Device: Asus Zenfone Max My phone has been complaining about low storage for a while, I found out that Spotify is using around 6GB. So I try changing the storage to SD card where I have 60 GB of f...

318 Views

0 replies

0 likes

  • 318 Views
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