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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

Viktor_k83

Casual Listener

209536 Views

137 replies

10 likes

Android
autoplay
bluetooth
  • 209536 Views
  • 137 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

558938 Views

78 replies

3 likes

  • 558938 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

461953 Views

575 replies

39 likes

Account
Free
  • 461953 Views
  • 575 replies
  • 39 likes

external card offline music disappearing

Hi Spotify,I have regular problem and even though I doubt it can be solved I am so tired of this I am trying to find answers. Already looked on forums etc. I have my offline albums on external card. When I connect my phone to PC/Mac all the offline m...

Visitor

Hi Spotify, I have regular problem and even though I doubt it can be solved I am so tired of this I am trying to find answers. Already looked on forums etc.   I have my offline albums on exte...

347 Views

0 replies

0 likes

  • 347 Views
  • 0 replies
  • 0 likes

freezing during songs

I have Spotify premium on my android and recently it's been freezing halfway through a song. at first it was every third song or so but lately I can't get through a single song without it crapping out. I uninstalled all updates and it's still doing i...

Newbie

I have Spotify premium on my android and recently it's been freezing halfway through a song. at first it was every third song or so but lately I can't get through a single song without it crapping ou...

Jacob

Community Legend

415 Views

1 replies

0 likes

  • 415 Views
  • 1 replies
  • 0 likes

Recent update - unable to add songs to my playlists

My app was recently updated and when I click add to playlist, nothing happens and the playlists do not show up. Is there a way to go back to the older version?

Newbie

My app was recently updated and when I click add to playlist, nothing happens and the playlists do not show up. Is there a way to go back to the older version?

Joe

Community Legend

382 Views

1 replies

0 likes

  • 382 Views
  • 1 replies
  • 0 likes

Song function problems

Hi, I can't use any of the functions when i click the option buttons on the song. For example in open up the menu and try add a song to que or add it to a different playlist the option board closes. I can't change much on my phone right now so this i...

Newbie

Hi, I can't use any of the functions when i click the option buttons on the song. For example in open up the menu and try add a song to que or add it to a different playlist the option board closes. ...

Joe

Community Legend

841 Views

4 replies

0 likes

  • 841 Views
  • 4 replies
  • 0 likes

Ads made Spotify stupid

i understand that there are supposed to be ads, but not like this;it asked me to watch a video for 30 mins of ad free music, so i did. it never said "thanks for watching", then it played two more ads, 3 songs, and another ad. stuff like this has happ...

Casual Listener

i understand that there are supposed to be ads, but not like this; it asked me to watch a video for 30 mins of ad free music, so i did. it never said "thanks for watching", then it played two more a...

CallMeMONGOOSE

Casual Listener

1108 Views

2 replies

0 likes

  • 1108 Views
  • 2 replies
  • 0 likes

Spotify sonos issues

Sonos app works just fine on android samsung s7. Spotify can not find the sonos speaker. Is there a solution for this ptoblem?

Newbie

Sonos app works just fine on android samsung s7. Spotify can not find the sonos speaker. Is there a solution for this ptoblem?

254 Views

0 replies

0 likes

  • 254 Views
  • 0 replies
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Superuser Contribution can't download spotify app

Can somebody help me.I have a spotify accountbut i can't download de spotify app (saying can't download in this land)is there a way to download the app?(samsung, android, google play store)

Newbie

Can somebody help me. I have a spotify account but i can't download de spotify app (saying can't download in this land) is there a way to download the app? (samsung, android, google play store)

sharlinemae

Newbie

641 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Solved!! Won't queue songs

If I'm playing a playlist, and I want to add another song to listen to, it never adds.I have to either play the song and loose my entire playlist which I was listening to, or not play it.When I pay money for a working app and music, I would very much...

Casual Listener

If I'm playing a playlist, and I want to add another song to listen to, it never adds. I have to either play the song and loose my entire playlist which I was listening to, or not play it. When I p...

Joe

Community Legend

7610 Views

4 replies

1 likes

  • 7610 Views
  • 4 replies
  • 1 likes

Spotify opens chrom on Android only when connected to bluetooh

Hi I noticed that spotify opens chrome on Android Mobile when it is connected to car blueetooth, making it impossible to operate as chrome always popup after 1s. When the bluetooth is disconnected it is not happening.

Newbie

Hi   I noticed that spotify opens chrome on Android Mobile when it is connected to car blueetooth, making it impossible to operate as chrome always popup after 1s.   When the bluetooth ...

269 Views

0 replies

0 likes

  • 269 Views
  • 0 replies
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Solved!! menus não funcionam no moto G4

Boa noite, comunidade.Estou com um problema após a atualização do menu interativo (aquele com três pontos). Após a atualização, não consigo acessar nenhum link do menu, seja adicionar a música a fila ou visitar a página do artista. No celular de uma ...

Regular

Boa noite, comunidade. Estou com um problema após a atualização do menu interativo (aquele com três pontos). Após a atualização, não consigo acessar nenhum link do menu, seja adicionar a música a fi...

Joe

Community Legend

548 Views

1 replies

0 likes

  • 548 Views
  • 1 replies
  • 0 likes

Spotify pausar

Jag har problem med att Dpotify pausas ibland efter att en låt spelas i 40 sekunder och ibland hinner jag lyssna på flera låtar innan den pausar.Gör det oavsett om jag lyssnar via bluetooth eller via sladd.

Newbie

Jag har problem med att Dpotify pausas ibland efter att en låt spelas i 40 sekunder och ibland hinner jag lyssna på flera låtar innan den pausar. Gör det oavsett om jag lyssnar via bluetooth eller v...

3953 Views

0 replies

6 likes

  • 3953 Views
  • 0 replies
  • 6 likes

Storage ?

I set up storage in SD card but still take my intern storage ... Please help me, I don't understand why and I already clean-desinstalled and reinstalled Spotify.

Newbie

I set up storage in SD card but still take my intern storage ... Please help me, I don't understand why and I already clean-desinstalled and reinstalled Spotify.

256 Views

0 replies

0 likes

  • 256 Views
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Suggested songs

I'm extremely frustrated by the suggested songs that continue to interrupt my playlists. Very close to getting rid of spotify.

Newbie

I'm extremely frustrated by the suggested songs that continue to interrupt my playlists. Very close to getting rid of spotify.

Jacob

Community Legend

336 Views

1 replies

0 likes

  • 336 Views
  • 1 replies
  • 0 likes

Solved!! troubles in spotify for android

Good evening, community.I'm having a problem after updating the interactive menu (the one with three dots). After updating, I can not access any menu links, either adding the song to the queue or visiting the artist page. On a friend's cell phone I g...

Regular

Good evening, community. I'm having a problem after updating the interactive menu (the one with three dots). After updating, I can not access any menu links, either adding the song to the queue or v...

Jacob

Community Legend

484 Views

1 replies

0 likes

  • 484 Views
  • 1 replies
  • 0 likes

Continuous play

Good afternoon - my music will not play in sequence. On some songs *not all* I have to physically get up and press the forward button. I have paid for Premium and I've been a loyal customer for years & on Galaxy S7.Please help!Thanks

Casual Listener

Good afternoon - my music will not play in sequence. On some songs *not all* I have to physically get up and press the forward button. I have paid for Premium and I've been a loyal customer for years...

flairandsquare

Casual Listener

1735 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Ayuda!!!!

No puedo regular el volumen en mi Note 3. Solo me pasa con Spotify. Con el resto de accesos con sonido de mi móvil si puedo subir y bajar, pero con Spotify solo puedo tenerlo en silencio y si subo un punto el volúmen automáticamente se escucha a tope...

Casual Listener

No puedo regular el volumen en mi Note 3. Solo me pasa con Spotify. Con el resto de accesos con sonido de mi móvil si puedo subir y bajar, pero con Spotify solo puedo tenerlo en silencio y si subo un...

346 Views

0 replies

0 likes

  • 346 Views
  • 0 replies
  • 0 likes

Song options aren't working

So I wanted to add a song to one of my playlists and clicked on the options, then I clicked add to Playlist and the option menu went away like nothing happened. So then I tried to create a new Playlist and then delete it but I had the same problem. N...

Casual Listener

So I wanted to add a song to one of my playlists and clicked on the options, then I clicked add to Playlist and the option menu went away like nothing happened. So then I tried to create a new Playli...

Joe

Community Legend

494 Views

2 replies

1 likes

  • 494 Views
  • 2 replies
  • 1 likes

Solved!! Can't add song to playlist after latest update

When listening to a song, pressing the three dots and 'Add to playlist', the menu disappears and nothing happens.Expected behavior: Getting a list of my playlists which I can press to add song the song to.Spotify version: 8.2.0.788 armV7Phone: Motoro...

Roadie

When listening to a song, pressing the three dots and 'Add to playlist', the menu disappears and nothing happens. Expected behavior: Getting a list of my playlists which I can press to add song th...

ssssaaaa

Roadie

1660 Views

4 replies

1 likes

  • 1660 Views
  • 4 replies
  • 1 likes

Unstoppable ads

It's happened a few times now, I don't mind normal ads but when the 30 second ad comes on to get 30 minutes ad free music the button to click isn't there. Has anyone else had this problem?

Newbie

It's happened a few times now, I don't mind normal ads but when the 30 second ad comes on to get 30 minutes ad free music the button to click isn't there. Has anyone else had this problem?

RolandSpencer

Gig Goer

486 Views

1 replies

0 likes

  • 486 Views
  • 1 replies
  • 0 likes

Android Auto playlist sorting

Is there any way to sort your playlists in Android Auto?

Newbie

Is there any way to sort your playlists in Android Auto?

MartinStoichkov

Community Legend

954 Views

1 replies

0 likes

  • 954 Views
  • 1 replies
  • 0 likes