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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115199 Views

27 replies

4 likes

  • 115199 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231603 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231603 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

591047 Views

79 replies

3 likes

  • 591047 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485560 Views

580 replies

42 likes

Account
Free
  • 485560 Views
  • 580 replies
  • 42 likes

Issue moving musics to SD card

Hello, I have a premium spotify account on a galaxy S7 edge and when (via spotify) I move my downloads on the SD card, it stills download everything on my phone storage. I can't change anything via the phone. Help, thank you.

Newbie

Hello, I have a premium spotify account on a galaxy S7 edge and when (via spotify) I move my downloads on the SD card, it stills download everything on my phone storage. I can't change anything via t...

MattSuda

Spotify Star

942 Views

1 replies

0 likes

  • 942 Views
  • 1 replies
  • 0 likes

How to start from stratch on the libary

Have tried to go through the settings all delete all the music but it is not clearing all the music and having to delete by albums.

Newbie

Have tried to go through the settings all delete all the music but it is not clearing all the music and having to delete by albums.

MattSuda

Spotify Star

400 Views

1 replies

0 likes

  • 400 Views
  • 1 replies
  • 0 likes

Autoplay is freaking annoying and can't be turned off

In settings I have turned off autoplay, but the Android app is ignoring that so when starting an album I managed to hear one song before Spotify plays a song from a totally different album. That feature is DEFAULT....it's so freaking stupid. I hate t...

Roadie

In settings I have turned off autoplay, but the Android app is ignoring that so when starting an album I managed to hear one song before Spotify plays a song from a totally different album.   ...

AxFactor

Newbie

1079 Views

1 replies

7 likes

  • 1079 Views
  • 1 replies
  • 7 likes

Play Queue Disappeared

It seems like the Play Queue icon on the top right has disappeared after the last Update! Does anyone know what happened? I am able to select songs to add to 'Up Next' but the icon on the top right is gone! I have an LG G5 phone. Has anyone else had ...

Gig Goer

It seems like the Play Queue icon on the top right has disappeared after the last Update! Does anyone know what happened? I am able to select songs to add to 'Up Next' but the icon on the top right i...

Methegeek

Newbie

1083 Views

3 replies

1 likes

  • 1083 Views
  • 3 replies
  • 1 likes

Screen overlay bug

I have a random slightly specific bug that I found, and although it's not a huge problem for me, it could be causing a lot of problems for others. I have the app called Twilight on my android that puts a red screen overlay when it gets later in the n...

Casual Listener

I have a random slightly specific bug that I found, and although it's not a huge problem for me, it could be causing a lot of problems for others. I have the app called Twilight on my android that pu...

1210 Views

0 replies

0 likes

  • 1210 Views
  • 0 replies
  • 0 likes

Shuffle stuck on

Using free, unsure about upgrading. For smartphone the Shuffle is on and not able to turn it off. Shuffle plays music I do not have on my playlists and do not like. For computer on desktop, Spotify is working great. For smartphone, a number of issues...

Casual Listener

Using free, unsure about upgrading. For smartphone the Shuffle is on and not able to turn it off. Shuffle plays music I do not have on my playlists and do not like. For computer on desktop, Spotify i...

MartinStoichkov

Community Legend

699 Views

1 replies

0 likes

  • 699 Views
  • 1 replies
  • 0 likes

Just up-dated and now can't add to queue

I've just up-dated Spotify and now can't add to a queue. Any suggrations appreciated!

Casual Listener

I've just up-dated Spotify and now can't add to a queue. Any suggrations appreciated!

MartinStoichkov

Community Legend

756 Views

3 replies

0 likes

  • 756 Views
  • 3 replies
  • 0 likes

Specific songs at specific time crashes Spotify on both my phones

I have had this problem a long time on my S5 Mini, but I just assumed it had to do with the phone. But now I have the exact same problem on my new S7.Every time I play specific songs and it gets to a specific time in the song Spotify crashes. I have ...

Newbie

I have had this problem a long time on my S5 Mini, but I just assumed it had to do with the phone. But now I have the exact same problem on my new S7. Every time I play specific songs and it gets ...

353 Views

0 replies

0 likes

  • 353 Views
  • 0 replies
  • 0 likes

Options Menu Not doing anything

Hi! I'm trying to add a song to "Up Next". The options button (or three dots) works, but once I'm in that menu whenever I press anything, whether it's to share or add something to "Up Next", nothing happens. I've tried restarting my app, restarting m...

Casual Listener

Hi! I'm trying to add a song to "Up Next". The options button (or three dots) works, but once I'm in that menu whenever I press anything, whether it's to share or add something to "Up Next", nothing ...

desertway

Regular

1206 Views

7 replies

0 likes

  • 1206 Views
  • 7 replies
  • 0 likes

Can't add songs to a playlist

I can't add any songs to playlist. When I click the 3 dots to the right of the song, the menu comes up. But when I click add to playlist, nothing happens. Also, the other options don't work either (e.g., go to artist, go to album).

Newbie

I can't add any songs to playlist. When I click the 3 dots to the right of the song, the menu comes up. But when I click add to playlist, nothing happens. Also, the other options don't work either (e...

MartinStoichkov

Community Legend

408 Views

1 replies

0 likes

  • 408 Views
  • 1 replies
  • 0 likes

Settings Menu in Android App

Hi,I've just upgraded to Premium Spotify and have downloaded some play lists however, I can't find the settings Menu anywhere to switch to listen offline or find the songs I've downloaded. Any help would be much appreciated! Thanks

Newbie

Hi, I've just upgraded to Premium Spotify and have downloaded some play lists however, I can't find the settings Menu anywhere to switch to listen offline or find the songs I've downloaded. Any help...

sgmills

Newbie

32141 Views

4 replies

6 likes

  • 32141 Views
  • 4 replies
  • 6 likes

No notifications

Since I moved from iPhone to Nexus 6P i am not getting any notifications by push. Is there an issue. I have gone through both in app and online settings, turned them off and back on, reinstalled Spotify but it'd still not working

Casual Listener

Since I moved from iPhone to Nexus 6P i am not getting any notifications by push. Is there an issue. I have gone through both in app and online settings, turned them off and back on, reinstalled Spot...

MarkPedersen

Roadie

540 Views

2 replies

0 likes

  • 540 Views
  • 2 replies
  • 0 likes

Starred songs playlist

Where can I find it?

Casual Listener

Where can I find it?

MarkPedersen

Roadie

397 Views

1 replies

0 likes

  • 397 Views
  • 1 replies
  • 0 likes

Spotify is deleting my offline tracks.

I've gone through all of the previous, similar posts already, and have tried the recommended steps including doing a clean install, and even trying a new storage location. Nothing seems to be fixing the issue. I'll select my library to download, it'l...

Regular

I've gone through all of the previous, similar posts already, and have tried the recommended steps including doing a clean install, and even trying a new storage location. Nothing seems to be fixing ...

338 Views

0 replies

0 likes

  • 338 Views
  • 0 replies
  • 0 likes

Singles Don't Appear

When I open a page of any artist on my Android phone, only the Albums tab appears and if there are any compilation albums they appear too, but the singles are nowhere to be found. I have to either look for them in artist playlists or browse for each ...

Casual Listener

When I open a page of any artist on my Android phone, only the Albums tab appears and if there are any compilation albums they appear too, but the singles are nowhere to be found. I have to either lo...

johnnynatt

Newbie

701 Views

2 replies

0 likes

  • 701 Views
  • 2 replies
  • 0 likes

Solved!! Since android nougat update issues with songs just stopping

Hi, Anyone else noticed any issues since updating to Android Nougat on a Nexus 6P?My problem is since updating to Android Nougat when I'm playing songs from my playlist they intermitently just stop playing - the app is still on my running programs wh...

Casual Listener

Hi,   Anyone else noticed any issues since updating to Android Nougat on a Nexus 6P? My problem is since updating to Android Nougat when I'm playing songs from my playlist they intermitently ...

Trevor1975

Casual Listener

24350 Views

4 replies

0 likes

  • 24350 Views
  • 4 replies
  • 0 likes

Delete imported files from library

Hi, I started using the Spotify App just a few hours ago.I also bought premium and imported my local mp3 into the spotify app.Some moments later I deleted the local files by using the file browser.Here is the problem: Spotify still lists the songs in...

Casual Listener

Hi,   I started using the Spotify App just a few hours ago. I also bought premium and imported my local mp3 into the spotify app. Some moments later I deleted the local files by using the fi...

718 Views

0 replies

0 likes

  • 718 Views
  • 0 replies
  • 0 likes

Radio playlist

I want to delete those that say 'playlist de radio' and i cant. I can delete all the things ive heard except those playlists. pleasee delete them

Newbie

I want to delete those that say 'playlist de radio' and i cant. I can delete all the things ive heard except those playlists. pleasee delete them

319 Views

0 replies

0 likes

  • 319 Views
  • 0 replies
  • 0 likes

Download canzoni

Salve! È possibile scarica la musica da Spotify Premium direttamente sulla scheda sd invece che sul dispositivo in modo da ridurre il consumo di memoria interna? Grazie

Newbie

Salve! È possibile scarica la musica da Spotify Premium direttamente sulla scheda sd invece che sul dispositivo in modo da ridurre il consumo di memoria interna? Grazie

MattSuda

Spotify Star

714 Views

1 replies

0 likes

  • 714 Views
  • 1 replies
  • 0 likes

Np storage menu

there's no storage option in my PREMIUM SPOTIFY. It music keep consume my phone memory? I used to store it on my SD card but this did not work anymore. Any Help will be great.

Casual Listener

there's no storage option in my PREMIUM SPOTIFY. It music keep consume my phone memory? I used to store it on my SD card but this did not work anymore. Any Help will be great.

Joe

Community Legend

621 Views

3 replies

0 likes

  • 621 Views
  • 3 replies
  • 0 likes