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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

390326 Views

545 replies

34 likes

Account
Free
  • 390326 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8126 Views

0 replies

7 likes

  • 8126 Views
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30 min without ads does not work

Sometimes I have this information, that I need to watch a short ad, so I can listen 30 minutes without ads. Ad it worked fine, until this week, when the H&M ad was replaced with not working ghost in the shell ad. The film does not start. After short ...

Newbie

Sometimes I have this information, that I need to watch a short ad, so I can listen 30 minutes without ads. Ad it worked fine, until this week, when the H&M ad was replaced with not working ghost...

MartinStoichkov

Community Legend

331 Views

1 replies

0 likes

  • 331 Views
  • 1 replies
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Push notifications not working (also email ones partially)

I have no idea what's wrong, I have all push notifications enabled and for the past half a year I haven't received a single one.Email notifications seem to not be working for me as well... I occasionally receive update news but not playlist updates a...

Casual Listener

I have no idea what's wrong, I have all push notifications enabled and for the past half a year I haven't received a single one. Email notifications seem to not be working for me as well... I occa...

D1vide

Casual Listener

392 Views

1 replies

1 likes

  • 392 Views
  • 1 replies
  • 1 likes

[Andriod] Thumb up and down is sticky for all next songs

I'm experiencing a bit of an odd problem with the Radio feature, more in specific the behavior of the thumb up / down buttons in the Android app. Scenario:Pick a songGo to Song RadioPlay Radio=> Music starts playingTap on the lower panel, opening the...

Casual Listener

I'm experiencing a bit of an odd problem with the Radio feature, more in specific the behavior of the thumb up / down buttons in the Android app.   Scenario: Pick a song Go to Song Radio P...

Ravefiend

Casual Listener

530 Views

2 replies

0 likes

  • 530 Views
  • 2 replies
  • 0 likes

Customization Options

Using the android app, there should be more customization options such as changing the platform color, and changing your display photo. I also would like to see an availability in seeing the individual playlist followers. It would also be nice to hav...

Music Fan

Using the android app, there should be more customization options such as changing the platform color, and changing your display photo. I also would like to see an availability in seeing the ind...

itu_

Community Legend

644 Views

1 replies

0 likes

Android
Other
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  • 1 replies
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The Chronic

I have bought DR. Dre's album the chronic on cd, downloaded it to My computer and then added it to my playlist on Spotify. I can play The songs from My computer but not from My Phone, why is that? It is the same account ..

Casual Listener

I have bought DR. Dre's album the chronic on cd, downloaded it to My computer and then added it to my playlist on Spotify. I can play The songs from My computer but not from My Phone, why is that? It...

Joe

Community Legend

819 Views

3 replies

0 likes

  • 819 Views
  • 3 replies
  • 0 likes

Spotify Menu not working

I think Spotify recently (ie in the last 3 days, at least for me) has changed the menu interface, meaning the menu you see when you press the 3 dots next to a song.Since the change has occurred, I'm having issues using the menu: it shows up, but it d...

Casual Listener

I think Spotify recently (ie in the last 3 days, at least for me) has changed the menu interface, meaning the menu you see when you press the 3 dots next to a song. Since the change has occurred, ...

Skrishna

Casual Listener

2212 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Trouble Saving Songs

Hey I don't know if this on here somewhere else or not. I am having an issue on Spotify where I can no longer save songs or add them to playlists with the pop up menu. I tried reinstalling just in case but it didn't fix the issue. Thank you for your ...

Newbie

Hey I don't know if this on here somewhere else or not. I am having an issue on Spotify where I can no longer save songs or add them to playlists with the pop up menu. I tried reinstalling just in ca...

Joe

Community Legend

311 Views

1 replies

0 likes

  • 311 Views
  • 1 replies
  • 0 likes

Certain songs do not contain album art and do not go to the next song when finished

Certain songs do not show album art (only a grey box with a disc in the middle) and once they are done playing do not advance to the next song. The only way I have found to fix this is by completely reinstalling the application. The problem is that e...

Newbie

Certain songs do not show album art (only a grey box with a disc in the middle) and once they are done playing do not advance to the next song.  The only way I have found to fix this is by compl...

289 Views

0 replies

0 likes

bug
  • 289 Views
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Searching for a song

When I try search for a song after the first or second letter it exits to my phone home screen, any ideas??

Casual Listener

When I try search for a song after the first or second letter it exits to my phone home screen, any ideas??

headey

Roadie

804 Views

4 replies

0 likes

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  • 4 replies
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No puedo seleccionar destinatario para compartir musica

Cuando pongo compartir a un destinatario y completo el campo destinatario con el nombre de usuario, no lo reconoce (aclaro que lo tengo agregado y siguiendo como amigo).Uso spoty en mi tablet galaxy tab s con Android lolipop. Ayuda por favor. Gracias...

Casual Listener

Cuando pongo compartir a un destinatario y completo el campo destinatario con el nombre de usuario, no lo reconoce (aclaro que lo tengo agregado y siguiendo como amigo). Uso spoty en mi tablet galax...

Zerodensetsu

Newbie

1496 Views

5 replies

2 likes

  • 1496 Views
  • 5 replies
  • 2 likes

galaxy s3 i9300 e SD card 64gb

Boa tarde pessoal, estou com seguinte problema: tenho um galaxy s3 i9300 que uso só pra tocar as musicas no meu carro (via bluetooth), uso ele offline e sempre baixei as musicas na memoria interna do celular e sempre funcionou perfeitamente. Recentem...

Newbie

Boa tarde pessoal, estou com seguinte problema:   tenho um galaxy s3 i9300 que uso só pra tocar as musicas no meu carro (via bluetooth), uso ele offline e sempre baixei as musicas na memoria i...

280 Views

0 replies

0 likes

  • 280 Views
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  • 0 likes

Chromecast doesn't show up when I get on wifi

Use case:I am coming home. My phone connects to my home wifi. Chromecast isn't showing up in devices.This used to work. Now I have to kill the app in Android, restart it and only then will it show my devices correctly.It baffles me how the app actual...

Music Fan

Use case: I am coming home. My phone connects to my home wifi. Chromecast isn't showing up in devices. This used to work.   Now I have to kill the app in Android, restart it and only the...

396 Views

0 replies

0 likes

  • 396 Views
  • 0 replies
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7.9 - very slow to download offline over wifi

I've never had issues before but within the last couple weeks, all of a sudden it takes 10 minutes to download an album (first world problems) when it used to take like 30 seconds.Before you ask,Same wifi connection I've always hadSame music quality ...

Casual Listener

I've never had issues before but within the last couple weeks, all of a sudden it takes 10 minutes to download an album (first world problems) when it used to take like 30 seconds. Before you ask,...

Academic

Casual Listener

723 Views

1 replies

2 likes

  • 723 Views
  • 1 replies
  • 2 likes

Selected music does not play, only unrelated suggestions

I have been frustrated many times recently when shuffle playing a range of different playlists and albums, I have not been permitted to listen to any of the actual songs I chose but instead a stream of totally unrelated songs from different genres al...

Newbie

I have been frustrated many times recently when shuffle playing a range of different playlists and albums, I have not been permitted to listen to any of the actual songs I chose but instead a stream ...

359 Views

0 replies

0 likes

  • 359 Views
  • 0 replies
  • 0 likes

Cant open downloaded songs

I've used factory settings on my phone now the problem is I can see all my old songs on my SD card but Spotify want me to download all of them again.. How can I fix this little problem? I also can't choose where do I want to save my music's

Newbie

I've used factory settings on my phone now the problem is I can see all my old songs on my SD card but Spotify want me to download all of them again.. How can I fix this little problem? I also can't ...

299 Views

0 replies

0 likes

  • 299 Views
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  • 0 likes

Spotify bug on it's storage reports wont let me nor download nor install any other apps

I've got to know a bug in spotify, where it store the offline music you download onto the SD but reports beeing used internal memory.I know and have read another article (https://community.spotify.com/t5/Android/Spotify-uses-my-internal-memory-also-i...

Newbie

I've got to know a bug in spotify, where it store the offline music you download onto the SD but reports beeing used internal memory. I know and have read another article (https://community.spotify....

311 Views

0 replies

0 likes

  • 311 Views
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Can't start radio, share, go to artist or go to album.

When i search for a song and want to go to that song's Radio. i click on the 3 dots next to it and click on *Go to song radio" but nothing happens, the menu closes and nothing, so i tried to click on *Go to Album" and still nothing. same with ALL the...

Casual Listener

When i search for a song and want to go to that song's Radio. i click on the 3 dots next to it and click on *Go to song radio" but nothing happens, the menu closes and nothing, so i tried to click on...

Thure1989

Casual Listener

888 Views

1 replies

0 likes

  • 888 Views
  • 1 replies
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Volume is too low :(

march 2017, updated spotify on android have too low volume. I'm using original motorola earphone. please add volume gain option on settings!!! I don't want to be stuck on the android volume limiter.

Visitor

march 2017, updated spotify on android have too low volume. I'm using original motorola earphone. please add volume gain option on settings!!! I don't want to be stuck on the android volume limiter.

labelscollected

Community Legend

382 Views

1 replies

1 likes

  • 382 Views
  • 1 replies
  • 1 likes

Spotify stops playing songs after 1 second, all Albums are downloaded on smartphone

Spotify stops playing songs after 1 second,all Albums are downloaded on smartphone I must a few times disable BT connection on radio or phone and it works for the next moment reinstall / new song download - nothing help Samsung S7 bluetooth connectio...

Casual Listener

Spotify stops playing songs after 1 second, all Albums are downloaded on smartphone   I must a few times disable BT connection on radio  or phone and it works for the next moment  ...

tazzharm

Casual Listener

357 Views

1 replies

0 likes

  • 357 Views
  • 1 replies
  • 0 likes