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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 846904 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 846904 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 16132 Views
  • 3 replies
  • 0 likes
  • 16132 Views
  • 3 replies
  • 0 likes

Spotify Android app Bluetooth priority

Spotify over zealously takes priority as the default music player when playing via bluetooth.On a fresh reboot of the phone, once bt connects, and I press play, Spotify plays.I could start Poweramp, play songs, disconnect bt, come back after couple m...

  • Visitor
  • Spotify over zealously takes priority as the default music player when playing via bluetooth. On a fresh reboot of the phone, once bt connects, and I press play, Spotify plays. I could start Powera...
  • 750 Views
  • 0 replies
  • 4 likes
  • 750 Views
  • 0 replies
  • 4 likes

Solved!! Offline music

Hello, yesterday I bought Spotify premium. I downloaded my playlist, got the app on offline mode, but for some reason every single time I try to play offline, the "song not available" notification appears. But every time I go online, and disconnect m...

  • Casual Listener
  • Hello, yesterday I bought Spotify premium. I downloaded my playlist, got the app on offline mode, but for some reason every single time I try to play offline, the "song not available" notification ap...
  • Josejavierv
  • Casual Listener
  • 492 Views
  • 3 replies
  • 1 likes
  • 492 Views
  • 3 replies
  • 1 likes

Android Mini Player

Hello, i have a Xperia C5 Ultra and a weeks ago My mini player (The One that appers on The notification bar) change, it changes like The One of Google Play Music without The Cross to close the player, but that was not The problem, The problem was tha...

  • Newbie
  • Hello, i have a Xperia C5 Ultra and a weeks ago My mini player (The One that appers on The notification bar) change, it changes like The One of Google Play Music without The Cross to close the player...
  • 427 Views
  • 0 replies
  • 0 likes
  • 427 Views
  • 0 replies
  • 0 likes

Spotify wont play

Hi! My brother seems to have a problem where he cant play any song or any playlist from hos android Phone. He has uninstalled the app and reinstalled it. No difference. When he klicks them nothing happens. Help!

  • Newbie
  • Hi! My brother seems to have a problem where he cant play any song or any playlist from hos android Phone. He has uninstalled the app and reinstalled it. No difference. When he klicks them nothing ha...
  • Spyker
  • Casual Listener
  • 192 Views
  • 2 replies
  • 0 likes
  • 192 Views
  • 2 replies
  • 0 likes

Sound is somewhat low on Android app

The sound on the Spotfiy app is somewhat quieter than the sound on my music player for the same songs, and I'm confused as to why. I've tried just about anything, any help?

  • Newbie
  • The sound on the Spotfiy app is somewhat quieter than the sound on my music player for the same songs, and I'm confused as to why. I've tried just about anything, any help?
  • Joe
  • Community Legend
  • 172 Views
  • 1 replies
  • 0 likes
  • 172 Views
  • 1 replies
  • 0 likes

Solved!! Data usage question

I had spotify premium and downloaded my entire playlist of songs on to my phone. Since my premium has run out and I need to be online to listen, will it use the downloaded music when i'm online and therefore a lot less data? Or will it stream the mus...

  • Newbie
  • I had spotify premium and downloaded my entire playlist of songs on to my phone. Since my premium has run out and I need to be online to listen, will it use the downloaded music when i'm online and t...
  • Joe
  • Community Legend
  • 149 Views
  • 1 replies
  • 0 likes
  • 149 Views
  • 1 replies
  • 0 likes

Streaming problem on amazon fire

Hi all I have a lot of problem while listening to spotify with the amazon fire tv.My internet connection is good (150Mbit/s) and I never have any problems with any films. But in spotify the music often stops a few second before the end of the song an...

  • Casual Listener
  • Hi all   I have a lot of problem while listening to spotify with the amazon fire tv. My internet connection is good (150Mbit/s) and I never have any problems with any films. But in spotify th...
  • 117 Views
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  • 117 Views
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I've finally cancelled ! !

And I'd recommend you do the same. Are you like me and you have been a long time supporter of Spotify (Premium member for many years) and have grown tired of waiting for technical fixes whilst Spotify WASTE TIME by adding useless Facebook integration...

  • Regular
  • And I'd recommend you do the same.   Are you like me and you have been a long time supporter of Spotify (Premium member for many years) and have grown tired of waiting for technical fixes wh...
  • Dogtan1
  • Casual Listener
  • 549 Views
  • 5 replies
  • 2 likes
  • 549 Views
  • 5 replies
  • 2 likes

Solved!! How do I stop Spotify shuffling tracks even if i haven't clicked shuffle play?

Spotify always shuffles tracks even if I don't click the shuffle button. I just want to play album tracks in the proper order. What am I doing wrong? There don't seem to be any menu options to manage the order of play. It' s damned annoying when the ...

  • Newbie
  • Spotify always shuffles tracks even if I don't click the shuffle button. I just want to play album tracks in the proper order. What am I doing wrong?  There don't seem to be any menu options to ...
  • aluhzay
  • Newbie
  • 396 Views
  • 2 replies
  • 0 likes
  • 396 Views
  • 2 replies
  • 0 likes

Superuser Contribution Trouble downloading full albums

I just found out that one of my albums had only a couple songs from it downloaded and when I try to download the entire album it only downloads those songs and not the rest. This might have something to do with the update 6.5.0.1816 because I didn't ...

  • Casual Listener
  • I just found out that one of my albums had only a couple songs from it downloaded and when I try to download the entire album it only downloads those songs and not the rest. This might have something...
  • Sophia
  • Roadie
  • 225 Views
  • 1 replies
  • 0 likes
  • Android
    Download
    Samsung
  • 225 Views
  • 1 replies
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To much internet

I have just signed up to spotify and it has used up all my internet. How do I stop this?

  • Casual Listener
  • I have just signed up to spotify and it has used up all my internet. How do I stop this?
  • Kristybaum
  • Casual Listener
  • 219 Views
  • 4 replies
  • 0 likes
  • 219 Views
  • 4 replies
  • 0 likes

Superuser Contribution Downloaded songs on Albums won't play offline if also in a playlist

I have an issue that I don't see addressed already on the forum.When I download and play an album, any song that is already on one of my playlists will not play when I am offline. It sits at 0:00 and won't play even if I try to skip forward. Even tho...

  • Music Fan
  • I have an issue that I don't see addressed already on the forum. When I download and play an album, any song that is already on one of my playlists will not play when I am offline. It sits at 0:00 a...
  • Sophia
  • Roadie
  • 197 Views
  • 1 replies
  • 0 likes
  • 197 Views
  • 1 replies
  • 0 likes

Is there a way for upload a music from phone to Spotify?

Hi . I wanna upload a song to Spotify . I cant find a lot song in there thats why i want to upload. is there anything about it that i can do

  • Newbie
  • Hi . I wanna upload a song to Spotify . I cant find a lot song in there thats why i want to upload. is there anything about it that i can do
  • Joe
  • Community Legend
  • 192 Views
  • 1 replies
  • 0 likes
  • 192 Views
  • 1 replies
  • 0 likes

Shuffle doesn't work

I have a Samsung Galaxy Note 3,rooted with xposed installed (none of the modules I have affect or modify spotify) and running Android 5.1.1. I have always been able to use the Shuffle button with the free plan but suddenly it stopped working and I ha...

  • Newbie
  • I have a Samsung Galaxy Note 3,rooted with xposed installed (none of the modules I have affect or modify spotify) and running Android 5.1.1. I have always been able to use the Shuffle button with the...
  • Joe
  • Community Legend
  • 359 Views
  • 1 replies
  • 0 likes
  • 359 Views
  • 1 replies
  • 0 likes

Offline songs deleted and cant download them again

So I went to download a new album by a band and noticed that some of the songs from other albums had disappeared from my available offline songs. When I went to download them again I couldn't. I haven't checked to see if I lost any other artists but ...

  • Newbie
  • So I went to download a new album by a band and noticed that some of the songs from other albums had disappeared from my available offline songs. When I went to download them again I couldn't. I have...
  • Joe
  • Community Legend
  • 175 Views
  • 1 replies
  • 0 likes
  • 175 Views
  • 1 replies
  • 0 likes

Solved!! Sort Starred list by date added

Really appreciated this feature stayed with android longer than apple but alas no longer. I use the starred list to create a playlist of my very favcourite songs and often shuffle this. It's often nice to listen to stuff one has added most recently b...

  • Casual Listener
  • Really appreciated this feature stayed with android longer than apple but alas no longer.   I use the starred list to create a playlist of my very favcourite songs and often shuffle this. &nb...
  • Joe
  • Community Legend
  • 346 Views
  • 1 replies
  • 0 likes
  • 346 Views
  • 1 replies
  • 0 likes

[Android 6+]Notification bar, BT, Pausing on calls and other issues

There's been an avalanche of posts recently reporting the following issues: No notification bar Widget/notification controls not working Bluetooth controls not working Music not pausing when receiving/making calls The volume of posts across a large n...

  • Community Legend
  • There's been an avalanche of posts recently reporting the following issues: No notification bar Widget/notification controls not working Bluetooth controls not working Music not pausing whe...
  • 569 Views
  • 0 replies
  • 0 likes
  • 569 Views
  • 0 replies
  • 0 likes

Solved!! Can't click on a specific songs

Hey, Ive got a family premium for a while and everything worked fine untill a few days ago every time I click on a song a window opens(go to song radio/artist and so on) and the song itselfs doesnt play. If i want to play anything just by shuffle pla...

  • Casual Listener
  • Hey, Ive got a family premium for a while and everything worked fine untill a few days ago every time I click on a song a window opens(go to song radio/artist and so on) and the song itselfs doesnt p...
  • Joe
  • Community Legend
  • 6606 Views
  • 6 replies
  • 0 likes
  • 6606 Views
  • 6 replies
  • 0 likes

My downloaded songs won't play offline

HTC M9 - recently updated OSSpotify version - 6.5.0.1816 armV7 All the songs I had downloaded are no longer downloaded and won't play offline......I also am having trouble with my storage being full, but there is no option on spotify to select my SD ...

  • Newbie
  • HTC M9 - recently updated OS Spotify version - 6.5.0.1816 armV7   All the songs I had downloaded are no longer downloaded and won't play offline...... I also am having trouble with my storag...
  • Joe
  • Community Legend
  • 452 Views
  • 1 replies
  • 0 likes
  • 452 Views
  • 1 replies
  • 0 likes