Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
118797 Views
27 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
239655 Views
153 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
600523 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
492951 Views
581 replies
42 likes
Spotify Premium won't let me sign up. When I put my card number in it says to enter the expiration date. The expiration date is entered and correct.
Spotify Premium won't let me sign up. When I put my card number in it says to enter the expiration date. The expiration date is entered and correct.
Community Legend
569 Views
2 replies
0 likes
Paid for Premium so I could download music onto my phone to use while I was camping. However 2 days in to my trip and spotify logged me out and then deleted all music I had downloaded to my phone. This has now happened 3 seperate times and am getting...
Paid for Premium so I could download music onto my phone to use while I was camping. However 2 days in to my trip and spotify logged me out and then deleted all music I had downloaded to my phone. Th...
Not applicable
442 Views
1 replies
0 likes
Every time I am listening to the radio mod or in autoplay after 3 or 4 songs it stops playing even though the play button is still active.Is there any way around it? as it is very frustrating having to click to pause and then play again every 4 songs...
Every time I am listening to the radio mod or in autoplay after 3 or 4 songs it stops playing even though the play button is still active. Is there any way around it? as it is very frustrating hav...
638 Views
0 replies
0 likes
this is just a bug report i guessi am only using spotify on my computer and on my phonei downloaded my music only to my phone and since i want it in extreme quality and my wifi isnt the best it took several days to download the 3000 songsnow after sw...
this is just a bug report i guess i am only using spotify on my computer and on my phone i downloaded my music only to my phone and since i want it in extreme quality and my wifi isnt the best it...
Community Legend
445 Views
1 replies
0 likes
I want to queue songs, but it wont work. I put it in queue but it still wont play. Bit when i play that specifc song, the song itself work. What do i do? I have updated, install and reinstalled. Logged in and logged out. Restart my phone.. Etc.
I want to queue songs, but it wont work. I put it in queue but it still wont play. Bit when i play that specifc song, the song itself work. What do i do? I have updated, install and reinstalled. Logg...
Community Legend
352 Views
1 replies
0 likes
I have a free account on Spotify. My saved songs show as downloaded songs and do occupy space on my phone. But I can't play them offline. Is it a problem or does it not matter if I delete the "downloaded"?
I have a free account on Spotify. My saved songs show as downloaded songs and do occupy space on my phone. But I can't play them offline. Is it a problem or does it not matter if I delete the "downlo...
Spotify Star
865 Views
5 replies
0 likes
Toll now i have my premium Account 4-5 years, iam now on vacation and all of sudden all my offline songs are gone. Playlists are still available and iam able to download all songs again.The green arrow disappeared, the playlist aren't even shown as s...
Toll now i have my premium Account 4-5 years, iam now on vacation and all of sudden all my offline songs are gone. Playlists are still available and iam able to download all songs again. The green a...
364 Views
0 replies
0 likes
So this is the thing, when I have an aux cable plugged to my phone and listening to music in the car for example, the music keeps pausing and the headphone symbol blinks for just a second and the music stops. You have to press play again for it to re...
So this is the thing, when I have an aux cable plugged to my phone and listening to music in the car for example, the music keeps pausing and the headphone symbol blinks for just a second and the mus...
Community Legend
7192 Views
1 replies
1 likes
Hi, Name Yaygen After dealing with the Spotify Free I decided it's time to get Premium so as of today I did. And enjoying it! I have over 100 playlist and such and working on another however... How do you disable the recommended track or suggested tr...
Hi, Name Yaygen After dealing with the Spotify Free I decided it's time to get Premium so as of today I did. And enjoying it! I have over 100 playlist and such and working on another however... How d...
Community Legend
432 Views
1 replies
0 likes
The problem is that I have added a song to a playlist and downloaded it on my phone (worked three times before) but it will not download it so I can listen to it. Why don't they make local files on phones so you don't have listen form to places
The problem is that I have added a song to a playlist and downloaded it on my phone (worked three times before) but it will not download it so I can listen to it. Why don't they make local f...
Moderator
347 Views
1 replies
0 likes
While using spotify my shuffle will not work. If I hit shuffle play it just goes to the first song and will play music like it's not on shuffle.
While using spotify my shuffle will not work. If I hit shuffle play it just goes to the first song and will play music like it's not on shuffle.
Spotify Star
1653 Views
9 replies
1 likes
Mi musica se escucha muy acelerada, casi como si fuera de esas ediciones "versión alvin y las ardillas".No se a que se deba, de pronto lo inicie y ya se escuchaba así.
Mi musica se escucha muy acelerada, casi como si fuera de esas ediciones "versión alvin y las ardillas". No se a que se deba, de pronto lo inicie y ya se escuchaba así.
Moderator
5641 Views
1 replies
0 likes
Hi, since some days ago Spotify on my Android keeps starting alone.Do you have any idea of how to solve that?Thx
Hi, since some days ago Spotify on my Android keeps starting alone. Do you have any idea of how to solve that? Thx
Moderator
428 Views
1 replies
0 likes
Hello Good Afternoon, recently I have had alot of problems with the Spotify app (Android), I'm listening my music on my Mac (spotify App, no web) and It randomly stops playing on the Mac and it starts on the phone... I belive that it has something to...
Hello Good Afternoon, recently I have had alot of problems with the Spotify app (Android), I'm listening my music on my Mac (spotify App, no web) and It randomly stops playing on the Mac and it start...
Moderator
509 Views
1 replies
0 likes
Within the last couple days, Spotify has not allowed me to play any of my downloaded songs even though they show as downloaded. Also even though I have Auto play and Gapless Playback enabled, songs require me to manually skip or change to continue to...
Within the last couple days, Spotify has not allowed me to play any of my downloaded songs even though they show as downloaded. Also even though I have Auto play and Gapless Playback enabled, songs r...
Moderator
1549 Views
1 replies
0 likes
Erstellt endlich einen richtigen Support den man kontaktieren kann und der einem beim Lösen der Probleme hilft. Das Problem liegt bestimmt nicht an meinem Gerät! Was eine blöde Ausrede! Das Problem ist sehr umfassend und lässt sich nicht eben ersuche...
Erstellt endlich einen richtigen Support den man kontaktieren kann und der einem beim Lösen der Probleme hilft. Das Problem liegt bestimmt nicht an meinem Gerät! Was eine blöde Ausrede! Das Problem i...
Spotify Star
435 Views
1 replies
0 likes
If I startet Spotify (from Android or Windows) I see my Speaker in the devicelist. If I try to connect them I see the message "connecting". After about 30 seconds this operation stops without any message and no connection.I've updated the Speaker to ...
If I startet Spotify (from Android or Windows) I see my Speaker in the devicelist. If I try to connect them I see the message "connecting". After about 30 seconds this operation stops without any mes...
Casual Listener
2065 Views
3 replies
2 likes
First of all, I want to install Spotify download key is installed in the normal way after 100% and loading ... says. And then there's no Enough storage space the application cannot be installed because you get the error. But all the other application...
First of all, I want to install Spotify download key is installed in the normal way after 100% and loading ... says. And then there's no Enough storage space the application cannot be installed becau...
404 Views
0 replies
0 likes
Since Tuesday night my spotify does not work on my pioneer head unit over USB. It wont work in offline or online mode. I am a premium subscriber. Phone: moto x android version: 4.4.2spotify version: 8.2.0.788pioneer head unit: MVH-X390BT I called Pio...
Since Tuesday night my spotify does not work on my pioneer head unit over USB. It wont work in offline or online mode. I am a premium subscriber. Phone: moto x android version: 4.4.2 ...
1115 Views
0 replies
2 likes
I clear data and my cache, then within a few hours of listening my storage numbers are approaching 400mb. How is Spotify storing song data that balloons the app so badly, easily bumping storage needs to 2 gigs+. Any way to stop this storage hogging?
I clear data and my cache, then within a few hours of listening my storage numbers are approaching 400mb. How is Spotify storing song data that balloons the app so badly, easily bumping storage needs...
Newbie
3184 Views
1 replies
0 likes
