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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107328 Views

26 replies

3 likes

  • 107328 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217211 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217211 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571255 Views

79 replies

3 likes

  • 571255 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470687 Views

577 replies

40 likes

Account
Free
  • 470687 Views
  • 577 replies
  • 40 likes

Song options aren't working

So I wanted to add a song to one of my playlists and clicked on the options, then I clicked add to Playlist and the option menu went away like nothing happened. So then I tried to create a new Playlist and then delete it but I had the same problem. N...

Casual Listener

So I wanted to add a song to one of my playlists and clicked on the options, then I clicked add to Playlist and the option menu went away like nothing happened. So then I tried to create a new Playli...

Joe

Community Legend

498 Views

2 replies

1 likes

  • 498 Views
  • 2 replies
  • 1 likes

Solved!! Can't add song to playlist after latest update

When listening to a song, pressing the three dots and 'Add to playlist', the menu disappears and nothing happens.Expected behavior: Getting a list of my playlists which I can press to add song the song to.Spotify version: 8.2.0.788 armV7Phone: Motoro...

Roadie

When listening to a song, pressing the three dots and 'Add to playlist', the menu disappears and nothing happens. Expected behavior: Getting a list of my playlists which I can press to add song th...

ssssaaaa

Roadie

1680 Views

4 replies

1 likes

  • 1680 Views
  • 4 replies
  • 1 likes

Unstoppable ads

It's happened a few times now, I don't mind normal ads but when the 30 second ad comes on to get 30 minutes ad free music the button to click isn't there. Has anyone else had this problem?

Newbie

It's happened a few times now, I don't mind normal ads but when the 30 second ad comes on to get 30 minutes ad free music the button to click isn't there. Has anyone else had this problem?

RolandSpencer

Gig Goer

511 Views

1 replies

0 likes

  • 511 Views
  • 1 replies
  • 0 likes

Android Auto playlist sorting

Is there any way to sort your playlists in Android Auto?

Newbie

Is there any way to sort your playlists in Android Auto?

MartinStoichkov

Community Legend

960 Views

1 replies

0 likes

  • 960 Views
  • 1 replies
  • 0 likes

Spotify switch back to mobile phone output when playing via SpotifyConnect and the phone is unlocked

The connection is lost when i unlock my phone via pin or fingerprint.This happens on my Denon AVR-7200WA.If this happens Severin times, I have to restart my phone and Receiver to connect again. This behavior I have for several months.It won't happen ...

Casual Listener

The connection is lost when i unlock my phone via pin or fingerprint. This happens on my Denon AVR-7200WA. If this happens Severin times, I have to restart my phone and Receiver to connect again....

563 Views

0 replies

0 likes

  • 563 Views
  • 0 replies
  • 0 likes

Canciones no reproducibles

Hi everybody i want to know why i cant hear an artist from Korea. He appears but not his songs. Im from south América. I want to know if is something about location or is something wrong with my account. Sorry for the bad english. Thanks and kisses f...

Newbie

Hi everybody i want to know why i cant hear an artist from Korea. He appears but not his songs. Im from south América. I want to know if is something about location or is something wrong with my acco...

nojams

Newbie

732 Views

1 replies

0 likes

  • 732 Views
  • 1 replies
  • 0 likes

Last.fm, leave me!

So, millenniums ago I downloaded last.fm, and uninstalled it shortly after, as I found it rather useless. But with last.fm removed, Spotify still gives me the notification "Last.fm Error - Wrong Username or Password."So, curiously as I am, I tap this...

Newbie

So, millenniums ago I downloaded last.fm, and uninstalled it shortly after, as I found it rather useless. But with last.fm removed, Spotify still gives me the notification "Last.fm Error - Wrong User...

889 Views

0 replies

1 likes

last.fm scrobble
  • 889 Views
  • 0 replies
  • 1 likes

Shuffle you're drunk..... time to go home....

Shuffle you've been drunk for a long time now, time to go home.... "Spotify’s Shuffle feature is probably the most frequently criticized part of the entire service. It simply doesn’t work for many people, and it hasn’t for a long, long time. No matte...

Regular

Shuffle you've been drunk for a long time now, time to go home....   " Spotify’s Shuffle feature is probably the most frequently criticized part of the entire service. It simply doesn’t work ...

458 Views

0 replies

0 likes

  • 458 Views
  • 0 replies
  • 0 likes

Song Menus Not Working

On the latest update (28/9/16) when I long press a song or tap the 3 dots to get the menu for the song with option such as to go to the artists page or album, add the song to up next etc. None of these options do anything, I press the option that I w...

Casual Listener

On the latest update (28/9/16) when I long press a song or tap the 3 dots to get the menu for the song with option such as to go to the artists page or album, add the song to up next etc. None of the...

slipstream42

Regular

1838 Views

3 replies

0 likes

  • 1838 Views
  • 3 replies
  • 0 likes

Problem with the new update

I have not used Spotify for a few days now, so today i discovered the update.When i try to select and song to playlist, the menu just closes and nothing happens. Anyone else have this problem or maybe a solution to this?

Newbie

I have not used Spotify for a few days now, so today i discovered the update. When i try to select and song to playlist, the menu just closes and nothing happens. Anyone else have this problem or ma...

slipstream42

Regular

3858 Views

12 replies

7 likes

  • 3858 Views
  • 12 replies
  • 7 likes

Questions about the mobile app

Hello, i got a few questions about the android spotify app.Why can the mobile version of spotify only shuffle a playlist, while on the pc i can select a specific song? this is really annoying, and on top of that, When i click on shuffle a playlist on...

Casual Listener

Hello, i got a few questions about the android spotify app. Why can the mobile version of spotify only shuffle a playlist, while on the pc i can select a specific song? this is really annoying, and ...

Jacob

Community Legend

759 Views

3 replies

0 likes

  • 759 Views
  • 3 replies
  • 0 likes

Can't stream music, only plays downloaded songs.

I have Motorola Moto M phone. My spotify app can't stream any songs unless you download it and its happening both wifi or data. My downloaded songs works fine. Already re-installed and clear cache.

Visitor

I have Motorola Moto M phone. My spotify app can't stream any songs unless you download it and its happening both wifi or data. My downloaded songs works fine. Already re-installed and clear cache.

322 Views

0 replies

0 likes

  • 322 Views
  • 0 replies
  • 0 likes

Logged out of spotify randomly

For weeks now i keep getting logged out and honestly im close to switching to another platform. This happens between 2-3 times every week and it can happen at any time and normally when i lose wifi. I am a premium paying customer. There is only 1 oth...

Casual Listener

For weeks now i keep getting logged out and honestly im close to switching to another platform.   This happens between 2-3 times every week and it can happen at any time and normally when i lo...

zauvier

Casual Listener

610 Views

2 replies

0 likes

  • 610 Views
  • 2 replies
  • 0 likes

Solved!! I cannot add songs to my playlists

Hello, I use Spotify on my Android 4.4.2 and a few days ago i started having a problem to add songs to my playlists. I can listen to songs on my smartphone but I cannot add them to playlists, when i click the button nothing happens, the options just ...

Casual Listener

Hello,   I use Spotify on my Android 4.4.2 and a few days ago i started having a problem to add songs to my playlists.   I can listen to songs on my smartphone but I cannot add them to ...

eisenhorn41

Casual Listener

799 Views

5 replies

0 likes

  • 799 Views
  • 5 replies
  • 0 likes

Solved!! Download for offline playing on data network

Hi.I use Spotify on my Android smartphone and since a long time it doesn't allow me to download my playlists when I'm not on a wifi network.There's an option in to change this setting, but doesn't change anything at all.Devs should do something about...

Music Fan

Hi. I use Spotify on my Android smartphone and since a long time it doesn't allow me to download my playlists when I'm not on a wifi network. There's an option in to change this setting, but doesn'...

novembernebel

Music Fan

700 Views

2 replies

0 likes

  • 700 Views
  • 2 replies
  • 0 likes

Again that annoying update / download topic!

Hi,Actually I'm on a longer trip in South-America and love(d) to have my music with me - on Spotify. Well the app did an update and now... (sorry but **bleep**!) it still 'knows' my playlist - but non of the songs are status 'downloaded' though there...

Casual Listener

Hi, Actually I'm on a longer trip in South-America and love(d) to have my music with me - on Spotify. Well the app did an update and now... (sorry but **bleep**!) it still 'knows' my playlist - but ...

424 Views

0 replies

0 likes

  • 424 Views
  • 0 replies
  • 0 likes

Music stop when phone is locked

So I've been using the app for a few months now and I just have one tiny problem.When I try to lock the screen while listening a song the app just stop the song, it just happen when it's locked and I don't think it's a ram issue since I can use other...

Newbie

So I've been using the app for a few months now and I just have one tiny problem. When I try to lock the screen while listening a song the app just stop the song, it just happen when it's locked and...

Joe

Community Legend

1460 Views

1 replies

0 likes

  • 1460 Views
  • 1 replies
  • 0 likes

App freezes up whilst playing downloaded playlist

Your app has once again gone into whirl mode where I simply go to play a downloaded playlist, it freezes during playback and refuses to show me my playlists. I'm only asking for your app to understand its MOST BASIC FEATURE WHICH IS DOWNLOADED PLAYLI...

Roadie

Your app has once again gone into whirl mode where I simply go to play a downloaded playlist, it freezes during playback and refuses to show me my playlists.   I'm only asking for your app to ...

EarlPurple

Roadie

663 Views

2 replies

0 likes

  • 663 Views
  • 2 replies
  • 0 likes

Won't save to Sd card 32gb

Hi, I know this question has been asked a lot but I've read through a lot of the posts and nothing has worked. I have a 32sd card that Spotify won't save songs to, sometimes it appears in the storage option in the library settings, most of the time i...

Regular

Hi, I know this question has been asked a lot but I've read through a lot of the posts and nothing has worked. I have a 32sd card that Spotify won't save songs to, sometimes it appears in the storage...

Cheesetroll86

Regular

743 Views

3 replies

0 likes

  • 743 Views
  • 3 replies
  • 0 likes

Spotify pausing

Hi.Currently whilst listening on my android Moto phone Spotify will randomly pause. It's at different times, sometimes it allows me to play again from the same point. Other times i will have to restart Spotify.I haven't installed any new apps to caus...

Casual Listener

Hi. Currently whilst listening on my android Moto phone Spotify will randomly pause. It's at different times, sometimes it allows me to play again from the same point. Other times i will have to res...

675 Views

0 replies

0 likes

pause
stop
  • 675 Views
  • 0 replies
  • 0 likes