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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118792 Views

27 replies

4 likes

  • 118792 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239626 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239626 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600509 Views

79 replies

3 likes

  • 600509 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492940 Views

581 replies

42 likes

Account
Free
  • 492940 Views
  • 581 replies
  • 42 likes

Fila de musica não funciona

Olá, pessoal. Após a última atualização, houve alteração nos menus de funcionalidades das músicas, o que afetou na adição de música a fila de reprodução. Utilizo o moto G4. Gostaria de saber se é só no meu ou é um bug do sistema.

Regular

Olá, pessoal. Após a última atualização, houve alteração nos menus de funcionalidades das músicas, o que afetou na adição de música a fila de reprodução. Utilizo o moto G4. Gostaria de saber se é só ...

luizsep

Newbie

1359 Views

1 replies

1 likes

  • 1359 Views
  • 1 replies
  • 1 likes

How to choose song second while blocked screen

I almost droped my phone and accidentaly went into song timeline mode while the phone was locked. I can't do that again. Help , pls, i need this.

Newbie

I almost droped my phone and accidentaly went into song timeline mode while the phone was locked. I can't do that again. Help , pls, i need this.

user-removed

Not applicable

420 Views

1 replies

0 likes

  • 420 Views
  • 1 replies
  • 0 likes

where are the heart and hate icons?

I've looked at so many posts around this question; all saying click the heart or hate icons - but I cannot find them! They are supposedly next to the playbar (or each side of the play bar) but they are not and my desktop version is up to date. Where/...

Newbie

I've looked at so many posts around this question; all saying click the heart or hate icons - but I cannot find them! They are supposedly next to the playbar (or each side of the play bar)  but ...

MartinStoichkov

Community Legend

524 Views

2 replies

0 likes

  • 524 Views
  • 2 replies
  • 0 likes

Spotify Lock screen

Can you please mofify the lock screen so that it is full screen like the one on IOS ? As this will make it much nicer !!

Visitor

Can you please mofify the lock screen so that it is full screen like the one on IOS ? As this will make it much nicer !!

MartinStoichkov

Community Legend

417 Views

1 replies

0 likes

  • 417 Views
  • 1 replies
  • 0 likes

Now I can't add songs to playlists

In my android app for a couple of days when I "Add to playlist" it does nothing. It does not even ask me what playlist I want to add the song to. My existing playlists are there. Can use them. But can't add new songs. I need help! Thanks!

Newbie

In my android app for a couple of days when I "Add to playlist" it does nothing. It does not even ask me what playlist I want to add the song to. My existing playlists are there. Can use them. But ca...

MartinStoichkov

Community Legend

364 Views

1 replies

0 likes

  • 364 Views
  • 1 replies
  • 0 likes

Solved!! Can't find samsung multiroom speakers in spotify

Hello,since yesterday i got spotify Family and i want to stream music throughout samsung m-series speakers. He does not show the devies in het app. I can stream music from tunin etc. I have reset router and redownloaded spotify app and multiroom app....

Casual Listener

Hello, since yesterday i got spotify Family and i want to stream music throughout samsung      m-series speakers. He does not show the devies in het app. I can stream  music from...

markfromspain

Newbie

1929 Views

2 replies

3 likes

  • 1929 Views
  • 2 replies
  • 3 likes

Superuser Contribution Transfer playlist to SD card

I have a premium Spotify acciunt. I have an LGK8 Android 6.0 Software Version AS37512a SCR Version AS37512a_Cspire Mobil Network eHRPOPLEASE HELP!!! Thanks

Casual Listener

I have a premium Spotify acciunt. I have an LGK8 Android 6.0 Software Version AS37512a SCR Version AS37512a_Cspire Mobil Network eHRPO PLEASE HELP!!! Thanks

MattSuda

Spotify Star

3863 Views

5 replies

0 likes

  • 3863 Views
  • 5 replies
  • 0 likes

Issue moving musics to SD card

Hello, I have a premium spotify account on a galaxy S7 edge and when (via spotify) I move my downloads on the SD card, it stills download everything on my phone storage. I can't change anything via the phone. Help, thank you.

Newbie

Hello, I have a premium spotify account on a galaxy S7 edge and when (via spotify) I move my downloads on the SD card, it stills download everything on my phone storage. I can't change anything via t...

MattSuda

Spotify Star

953 Views

1 replies

0 likes

  • 953 Views
  • 1 replies
  • 0 likes

How to start from stratch on the libary

Have tried to go through the settings all delete all the music but it is not clearing all the music and having to delete by albums.

Newbie

Have tried to go through the settings all delete all the music but it is not clearing all the music and having to delete by albums.

MattSuda

Spotify Star

407 Views

1 replies

0 likes

  • 407 Views
  • 1 replies
  • 0 likes

Autoplay is freaking annoying and can't be turned off

In settings I have turned off autoplay, but the Android app is ignoring that so when starting an album I managed to hear one song before Spotify plays a song from a totally different album. That feature is DEFAULT....it's so freaking stupid. I hate t...

Roadie

In settings I have turned off autoplay, but the Android app is ignoring that so when starting an album I managed to hear one song before Spotify plays a song from a totally different album.   ...

AxFactor

Newbie

1089 Views

1 replies

7 likes

  • 1089 Views
  • 1 replies
  • 7 likes

Play Queue Disappeared

It seems like the Play Queue icon on the top right has disappeared after the last Update! Does anyone know what happened? I am able to select songs to add to 'Up Next' but the icon on the top right is gone! I have an LG G5 phone. Has anyone else had ...

Gig Goer

It seems like the Play Queue icon on the top right has disappeared after the last Update! Does anyone know what happened? I am able to select songs to add to 'Up Next' but the icon on the top right i...

Methegeek

Newbie

1105 Views

3 replies

1 likes

  • 1105 Views
  • 3 replies
  • 1 likes

Screen overlay bug

I have a random slightly specific bug that I found, and although it's not a huge problem for me, it could be causing a lot of problems for others. I have the app called Twilight on my android that puts a red screen overlay when it gets later in the n...

Casual Listener

I have a random slightly specific bug that I found, and although it's not a huge problem for me, it could be causing a lot of problems for others. I have the app called Twilight on my android that pu...

1222 Views

0 replies

0 likes

  • 1222 Views
  • 0 replies
  • 0 likes

Shuffle stuck on

Using free, unsure about upgrading. For smartphone the Shuffle is on and not able to turn it off. Shuffle plays music I do not have on my playlists and do not like. For computer on desktop, Spotify is working great. For smartphone, a number of issues...

Casual Listener

Using free, unsure about upgrading. For smartphone the Shuffle is on and not able to turn it off. Shuffle plays music I do not have on my playlists and do not like. For computer on desktop, Spotify i...

MartinStoichkov

Community Legend

710 Views

1 replies

0 likes

  • 710 Views
  • 1 replies
  • 0 likes

Just up-dated and now can't add to queue

I've just up-dated Spotify and now can't add to a queue. Any suggrations appreciated!

Casual Listener

I've just up-dated Spotify and now can't add to a queue. Any suggrations appreciated!

MartinStoichkov

Community Legend

775 Views

3 replies

0 likes

  • 775 Views
  • 3 replies
  • 0 likes

Specific songs at specific time crashes Spotify on both my phones

I have had this problem a long time on my S5 Mini, but I just assumed it had to do with the phone. But now I have the exact same problem on my new S7.Every time I play specific songs and it gets to a specific time in the song Spotify crashes. I have ...

Newbie

I have had this problem a long time on my S5 Mini, but I just assumed it had to do with the phone. But now I have the exact same problem on my new S7. Every time I play specific songs and it gets ...

362 Views

0 replies

0 likes

  • 362 Views
  • 0 replies
  • 0 likes

Options Menu Not doing anything

Hi! I'm trying to add a song to "Up Next". The options button (or three dots) works, but once I'm in that menu whenever I press anything, whether it's to share or add something to "Up Next", nothing happens. I've tried restarting my app, restarting m...

Casual Listener

Hi! I'm trying to add a song to "Up Next". The options button (or three dots) works, but once I'm in that menu whenever I press anything, whether it's to share or add something to "Up Next", nothing ...

desertway

Regular

1244 Views

7 replies

0 likes

  • 1244 Views
  • 7 replies
  • 0 likes

Can't add songs to a playlist

I can't add any songs to playlist. When I click the 3 dots to the right of the song, the menu comes up. But when I click add to playlist, nothing happens. Also, the other options don't work either (e.g., go to artist, go to album).

Newbie

I can't add any songs to playlist. When I click the 3 dots to the right of the song, the menu comes up. But when I click add to playlist, nothing happens. Also, the other options don't work either (e...

MartinStoichkov

Community Legend

413 Views

1 replies

0 likes

  • 413 Views
  • 1 replies
  • 0 likes

Settings Menu in Android App

Hi,I've just upgraded to Premium Spotify and have downloaded some play lists however, I can't find the settings Menu anywhere to switch to listen offline or find the songs I've downloaded. Any help would be much appreciated! Thanks

Newbie

Hi, I've just upgraded to Premium Spotify and have downloaded some play lists however, I can't find the settings Menu anywhere to switch to listen offline or find the songs I've downloaded. Any help...

sgmills

Newbie

32163 Views

4 replies

6 likes

  • 32163 Views
  • 4 replies
  • 6 likes

No notifications

Since I moved from iPhone to Nexus 6P i am not getting any notifications by push. Is there an issue. I have gone through both in app and online settings, turned them off and back on, reinstalled Spotify but it'd still not working

Casual Listener

Since I moved from iPhone to Nexus 6P i am not getting any notifications by push. Is there an issue. I have gone through both in app and online settings, turned them off and back on, reinstalled Spot...

MarkPedersen

Roadie

559 Views

2 replies

0 likes

  • 559 Views
  • 2 replies
  • 0 likes