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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Amriverosd

Visitor

397673 Views

547 replies

35 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8518 Views

0 replies

7 likes

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brennaning and going backwards

I am trying to get an old Samsung smartphone to stream from Spotify to my Brennan B2 hi-fi. There is, I think, a whole essay to be written about this. First, it takes a lot of fiddling to get the phone and the Brennan linked - paired devices need to ...

Casual Listener

I am trying to get an old Samsung smartphone to stream from Spotify to my Brennan B2 hi-fi. There is, I think, a whole essay to be written about this. First, it takes a lot of fiddling to get the pho...

517 Views

0 replies

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App não reconhecia as musicas baixadas.

Tinha baixado minhas musicas no smartphone e do o app pediu para que fossem baixadas novamente (porém ainda continuo contabilizando no armazenamento, então estavam lá). Coloquei pra baixar de novo e fui mudar a qualidade da musica e ele não me permit...

Newbie

Tinha baixado minhas musicas no smartphone e do o app pediu para que fossem baixadas novamente (porém ainda continuo contabilizando no armazenamento, então estavam lá). Coloquei pra baixar de novo e ...

276 Views

0 replies

0 likes

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反応がない

プレイリストを追加するとクリックしても反応がないです。どういう事ですか?

Newbie

プレイリストを追加するとクリックしても反応がないです。どういう事ですか?

301 Views

0 replies

0 likes

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I can´t play musics from my local files (pc) on my phone!!! pls help me!!!

I do the steps on the spotify support but i cant play the music.1: I made a download of a music on my pc.2: I put this music on a playlist in my spotify on my pc.3: I go to my phone and put to download this playlist.But the musics from my pc are blac...

Newbie

I do the steps on the spotify support but i cant play the music. 1: I made a download of a music on my pc. 2: I put this music on a playlist in my spotify on my pc. 3: I go to my phone and put to ...

260 Views

0 replies

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Can't Connect to Chromecast

Hi! I can't connect to Chromecast on Spotify. My chromecast comes up on the device list, but the name is in dark grey and nothing happens when I tap on it. It does the same thing on both my phone (Galaxy S7) and tablet (Galaxy Tab). Does anyone have ...

Newbie

Hi!   I can't connect to Chromecast on Spotify. My chromecast comes up on the device list, but the name is in dark grey and nothing happens when I tap on it. It does the same thing on both my ...

347 Views

0 replies

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Other people

Random devices keep logging onto my account and i cant seem to find the setting to change my password any help?

Casual Listener

Random devices keep logging onto my account and i cant seem to find the setting to change my password any help?

PoisonedLloyed

Casual Listener

712 Views

2 replies

0 likes

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Re: I cant play some musics

Hey dude I'm having a similar problem. I've been able to play music fine for a while then out of nowhere some songs crash the app, I have to force close the entire app and reopen I then have to skip the song before playing or else the app crashes aga...

Newbie

Hey dude I'm having a similar problem. I've been able to play music fine for a while then out of nowhere some songs crash the app, I have to force close the entire app and reopen I then have to skip ...

276 Views

0 replies

0 likes

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Bluetooth Audio Stops if app is paused.

If I pause music on spotify to make a phone call while connected to a Bluetooth headset, the headset gets no audio.If I pause spotify to play a video on my ohone, I get no audio output when connected to a bluetooth headset.I face this problem on my M...

Casual Listener

If I pause music on spotify to make a phone call while connected to a Bluetooth headset, the headset gets no audio. If I pause spotify to play a video on my ohone, I get no audio output when connect...

Sudhansh

Casual Listener

1779 Views

2 replies

6 likes

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Problem

Hello, on my Daily Mix I clicked by mistake, that I don't want to listen to a song again, is there any possibility to turn in back?

Newbie

Hello, on my Daily Mix I clicked by mistake, that I don't want to listen to a song again, is there any possibility to turn in back?

dinomight

Spotify Star

488 Views

2 replies

0 likes

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Offline mode doesn't work

I am owner of a "family" premium account, every time I try to download an album or playlist on my microsd on samsung s4 when I come in offline mode the app doesn't play the songs, even if there is a green sign next the tracks, then when I restart the...

Casual Listener

I am owner of a "family" premium account, every time I try to download an album or playlist on my microsd on samsung s4 when I come in offline mode the app doesn't play the songs, even if there is a ...

Robert_W

Community Legend

569 Views

3 replies

0 likes

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Spotify randomly logs out and uninstalls all offline music?

I have a lot of music; all of which I download for offline play and store onto my SD card. Very frequently (at least once a week) I go to open Spotify and find that my account has logged itself out. When I log back in, all of my offline music is now ...

Casual Listener

I have a lot of music; all of which I download for offline play and store onto my SD card. Very frequently (at least once a week) I go to open Spotify and find that my account has logged itself out. ...

Lowereds15

Newbie

593 Views

3 replies

0 likes

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Meu plano plano Premium não está funcionando

Eu assinei o plano família enquanto ainda estava nos 7 dias Free agora o meu tempo Free acabou e o aplicativo não reconhece que assinei o plano família

Newbie

Eu assinei o plano família enquanto ainda estava nos 7 dias Free agora o meu tempo Free acabou e o aplicativo não reconhece que assinei o plano família

383 Views

0 replies

1 likes

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Solved!! Menu changed out of no where

The menu when I long press or click the three dot icon next to a song, has changed out of nowhere. Previously most if not all the options in it could fit in one page, but now I have to scroll down to find the "add to queue", and sometimes it doesn't ...

Casual Listener

The menu when I long press or click the three dot icon next to a song, has changed out of nowhere. Previously most if not all the options in it could fit in one page, but now I have to scroll down to...

lawlcatcorp

Casual Listener

1256 Views

5 replies

0 likes

menu
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Playing Bug

When I pause into a track, it cannot be paused and it's continous even on background and my playlist dosen't play anything! Please fix this.

Newbie

When I pause into a track, it cannot be paused and it's continous even on background and my playlist dosen't play anything! Please fix this.

283 Views

0 replies

0 likes

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Premium problem on spotify app ?

Hi guys, i am facing some problems when i am using the Spotify app recently. My songs are downloading at a super slow speed even though i have high speed internet connection. I tried deleting the app and reinstaling, log out and log in & clearing fil...

Newbie

Hi guys, i am facing some problems when i am using the Spotify app recently. My songs are downloading at a super slow speed even though i have high speed internet connection. I tried deleting the app...

265 Views

0 replies

0 likes

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Solved!! Up next

after updating, it seems that the "add to up next" is not working. cant add song to play queue. do you all experienced it? 8.0.0.805 version.

Regular

after updating, it seems that the "add to up next" is not working. cant add song to play queue. do you all experienced it? 8.0.0.805 version.

Joe

Community Legend

904 Views

4 replies

0 likes

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I thought i had canceled my premium account but i am still being charged

I talked to a representative and she was able to verify that my premium account was no longer activated as on January of this year but I was just charged yesterday?

Newbie

I talked to a representative and she was able to verify that my premium account was no longer activated as on January of this year but I was just charged yesterday?

Joe

Community Legend

454 Views

1 replies

0 likes

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Solved!! Widget Becomes Inactive on Android After Closing App

Is this the correct behavior? If I restart my LG G5, the Spotify widget will be active without the app being open. After opening and closing the app, the widget becomes inactive. Slacker keeps their widget active all the time, even after shutting dow...

Regular

Is this the correct behavior?  If I restart my LG G5, the Spotify widget will be active without the app being open.  After opening and closing the app, the widget becomes inactive.   ...

Joe

Community Legend

3103 Views

3 replies

1 likes

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Android app

Hey, I have some issues with the Spotify app on my android device. I have deleted and redownload the app many times and cleared the data information. What happen is when I tap to run the app the screen turns black and goes back to the main home scree...

Newbie

Hey, I have some issues with the Spotify app on my android device. I have deleted and redownload the app many times and cleared the data information. What happen is when I tap to run the app the scre...

251 Views

0 replies

0 likes

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