Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
202475 Views
135 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
547266 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
455153 Views
571 replies
38 likes
Since a few days ago I can't add anything to playlist or share any songs.. the menu comes up, I hit 'add to playlist' or 'share' and nothing happens
Since a few days ago I can't add anything to playlist or share any songs.. the menu comes up, I hit 'add to playlist' or 'share' and nothing happens
Community Legend
1114 Views
6 replies
0 likes
When I connect to my Chromecast, all of the other devices on my Wi-Fi network will show a notification about connecting to Chromecast. I'm using Android 4.4.4, and the device is a Motorola Droid Maxx. The two phone's that are doing this are a Samsung...
When I connect to my Chromecast, all of the other devices on my Wi-Fi network will show a notification about connecting to Chromecast. I'm using Android 4.4.4, and the device is a Motorola Droid Maxx...
403 Views
0 replies
0 likes
Does anyone else have the problem with the app where the next song doesn't start playing until you open up the app on your phone again? This is super frustrating! Help!
Does anyone else have the problem with the app where the next song doesn't start playing until you open up the app on your phone again? This is super frustrating! Help!
Community Legend
677 Views
3 replies
0 likes
I have been using spotify for a while now. I keep all my songs downloaded so I can access them anytime.Today however, while looping a single song that had already been downloaded ages ago, for some reason I got a download error, saying i had my songs...
I have been using spotify for a while now. I keep all my songs downloaded so I can access them anytime. Today however, while looping a single song that had already been downloaded ages ago, for so...
342 Views
0 replies
0 likes
How do I turn off and log out of my android app? I read that from the main page I should select menu from the upper right and then select settings and then logout. I have not found any of these. Is the page with “Home” at the top the main page? I hav...
How do I turn off and log out of my android app? I read that from the main page I should select menu from the upper right and then select settings and then logout. I have not found any of th...
662 Views
0 replies
0 likes
I recently got invited to a family premium link by my sister. I've been trying to put in our address in several ways for the past few days and I still have been unsuccessful in signing in.. I've also approached her about the way she put in the addres...
I recently got invited to a family premium link by my sister. I've been trying to put in our address in several ways for the past few days and I still have been unsuccessful in signing in.. I've also...
Casual Listener
482 Views
2 replies
0 likes
I was trying to download some music but I can't. It says "Go to settings to download using cellular". I check the settings and turned on the "download using cellular" but same thing happened. What should I do?
I was trying to download some music but I can't. It says "Go to settings to download using cellular". I check the settings and turned on the "download using cellular" but same thing happened. What sh...
Community Legend
500 Views
1 replies
0 likes
I tried the new version of spotify to android 4. It seemed good at first but now i only get a totally blank screen and i can't play any music at all. I have a google nexus. I don't know what the problem is. Any idea??
I tried the new version of spotify to android 4. It seemed good at first but now i only get a totally blank screen and i can't play any music at all. I have a google nexus. I don't know what the prob...
Community Legend
66535 Views
206 replies
4 likes
i have premium and my spotify app on my mobile (moto e3) updated recently and since then when i search for something i can only see 8 or so playlists when i click see all playlists but i know there are more than what show up because i can see them if...
i have premium and my spotify app on my mobile (moto e3) updated recently and since then when i search for something i can only see 8 or so playlists when i click see all playlists but i know there a...
407 Views
0 replies
0 likes
Hey guy's i read all the pages of the same topic but i have tried all the steps even downloading manually the apk Preview version that worked but it is empty and old..buggy.. is there any real replies of spotify?cause this is an issue that i can see ...
Hey guy's i read all the pages of the same topic but i have tried all the steps even downloading manually the apk Preview version that worked but it is empty and old..buggy.. is there any re...
409 Views
0 replies
0 likes
So i'm new to Spotify premium and having this problem where i downloaded music files from my PC through Spotify software on PC and it says only 45 song is playable and other 105 song is greyed out and said unplayable/unavailable. **bleep** is this bu...
So i'm new to Spotify premium and having this problem where i downloaded music files from my PC through Spotify software on PC and it says only 45 song is playable and other 105 song is greyed out an...
Community Legend
814 Views
1 replies
0 likes
this happens mostly on android but just happened in my PC desktop player. sometimes i am able to play 2-3 songs but somehow every time i listen to spotify, the song cuts out and some random Thai (i think) music comes on. strange random artists i've n...
this happens mostly on android but just happened in my PC desktop player. sometimes i am able to play 2-3 songs but somehow every time i listen to spotify, the song cuts out and some random Tha...
Casual Listener
47608 Views
2 replies
3 likes
When I try to log in on my phone app with my email and password It says there is no Facebook account associated with my spotify account but I didn't use the log in with Facebook option. I can log in on the internet but not on my app.
When I try to log in on my phone app with my email and password It says there is no Facebook account associated with my spotify account but I didn't use the log in with Facebook option. I can log in ...
Community Legend
623 Views
1 replies
0 likes
My spotify won't let me download my music anymore because it's saying I've downloaded on more than 3 devices yet I don't have it on three devices I've tried deleting and re-installing but that hasn't worked what's can I do? It's a long playlist and I...
My spotify won't let me download my music anymore because it's saying I've downloaded on more than 3 devices yet I don't have it on three devices I've tried deleting and re-installing but that hasn't...
Community Legend
396 Views
1 replies
0 likes
I just got Spotify after not being on for a while and it won't let me buy premium. at first when I tried to buy it it said my exp date wasn't right when I'd put it like 04/20 it said you need to put a month and now it won't let me buy it because ever...
I just got Spotify after not being on for a while and it won't let me buy premium. at first when I tried to buy it it said my exp date wasn't right when I'd put it like 04/20 it said you need to put ...
411 Views
0 replies
0 likes
Spotify, even when force closed, intercepts the play/pause button from my headset. For example, if the last time I was listening to spotify was 3 days ago and I've restarted my phone in the meantime, and now I'm watching Hulu and hit the play button ...
Spotify, even when force closed, intercepts the play/pause button from my headset. For example, if the last time I was listening to spotify was 3 days ago and I've restarted my phone in the meantime,...
550 Views
0 replies
0 likes
There is always a notification that says I do not have enough space even if I delete almost my entire library.. I habe a stable wifi connection, enough space on both, my phone and my sd card and my phone is the only device I am using spotify on.. pls...
There is always a notification that says I do not have enough space even if I delete almost my entire library.. I habe a stable wifi connection, enough space on both, my phone and my sd card and my p...
Roadie
1112 Views
3 replies
0 likes
I know questions about songs with explicit lyrics have been posted many times. I'm on the side of listening to songs the way the artist meant without censorship and I never paid much attention. I figured it was black and white. Censored or not. Expli...
I know questions about songs with explicit lyrics have been posted many times. I'm on the side of listening to songs the way the artist meant without censorship and I never paid much attention. ...
Community Legend
63437 Views
4 replies
0 likes
- navigate to the playlist list- Press the 3 dots to the right- select delete playlistNothing happens. Screen goes back to the list of playlists and the list I tried to delete is still there.I tried uninstalling Spotify and then restarted the phone a...
- navigate to the playlist list - Press the 3 dots to the right - select delete playlist Nothing happens. Screen goes back to the list of playlists and the list I tried to delete is still there. ...
Casual Listener
4710 Views
2 replies
0 likes
Have a Samsung S7 edge which just got pushed an update to Android 7 (verizon) and now the lockscreen does not work for spotify. You need to unlock then it shows up in the notifications. Worked fine on Android 6. Please fix this, went through all the ...
Have a Samsung S7 edge which just got pushed an update to Android 7 (verizon) and now the lockscreen does not work for spotify. You need to unlock then it shows up in the notifications. Worked fine o...
484 Views
0 replies
0 likes
