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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118772 Views

27 replies

4 likes

  • 118772 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239577 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239577 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600435 Views

79 replies

3 likes

  • 600435 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492900 Views

581 replies

42 likes

Account
Free
  • 492900 Views
  • 581 replies
  • 42 likes

How do I remove song from ALL area's of "your library"

I deleted a few songs from "all songs" in "my Library", but they are still in there respected playlists.... at the moment I have to go through each one of my playlists and remove the song multiple times in order to totally remove it from "my library"...

Regular

I deleted a few songs from "all songs" in "my Library", but they are still in there respected playlists.... at the moment I have to go through each one of my playlists and remove the song multiple ti...

justinewin_

Roadie

468 Views

1 replies

0 likes

  • 468 Views
  • 1 replies
  • 0 likes

Can't Add Songs to Playlist?

I'm using the latest version of Spotify for Android and every time I try and add a song to one of my playlists the app simply closes the overlay for the song that comes up after pressing the ...The overlay closes as if I haven't clicked on it at all ...

Newbie

I'm using the latest version of Spotify for Android and every time I try and add a song to one of my playlists the app simply closes the overlay for the song that comes up after pressing the ... The...

Joe

Community Legend

590 Views

1 replies

0 likes

  • 590 Views
  • 1 replies
  • 0 likes

Not all songs in playlist

Hey, I recently created a playlist with around 200+ songs in it on my Windows PC. When I am on my PC the playlist and songs are all there. My issue is with my Android phone, when I go into the playlist on the phone there are only 17 of the 200+ songs...

Regular

Hey,   I recently created a playlist with around 200+ songs in it on my Windows PC. When I am on my PC the playlist and songs are all there.   My issue is with my Android phone, wh...

Joe

Community Legend

1586 Views

7 replies

0 likes

  • 1586 Views
  • 7 replies
  • 0 likes

Solved!! [Android] triple dot "more" menu no longer functional

I'm running Spotify version 8.1.0.785 on Android 7.1.1, updated on 3/24/17 (Friday, March 24th). The triple dot "more" menu has been updated visually to match all versions of the app (rising up from the bottom, solid black with white bold text). Unfo...

Casual Listener

I'm running Spotify version 8.1.0.785 on Android 7.1.1, updated on 3/24/17 (Friday, March 24th). The triple dot "more" menu has been updated visually to match all versions of the app (rising up from ...

DavidH7890

Regular

5282 Views

8 replies

3 likes

  • 5282 Views
  • 8 replies
  • 3 likes

Superuser Contribution PS4-846 keeps connecting to my Spotify and changing the songs!

I don't even own a PS4. How can disconnect devices? It won't let me. Also, is the only way to avoid this, to go completely offline, bluetooth turned off and wifi off? Thanks!

Regular

I don't even own a PS4. How can disconnect devices? It won't let me. Also, is the only way to avoid this, to go completely offline, bluetooth turned off and wifi off?    Thanks!

Leonardo

Roadie

1613 Views

3 replies

0 likes

  • 1613 Views
  • 3 replies
  • 0 likes

Available devices vanishing after playing Daily Mix

The Daily Mixes are awesome, but every time I play one of them my listed available devices to stream music too vanish. In my case this is my Echo. I can play music to it via bluetooth pairing, but it is no longer listed under available devices. It di...

Newbie

The Daily Mixes are awesome, but every time I play one of them my listed available devices to stream music too vanish.  In my case this is my Echo.  I can play music to it via bluetooth pai...

rbellman

Casual Listener

733 Views

3 replies

0 likes

  • 733 Views
  • 3 replies
  • 0 likes

Can't Use My Options

Ever since I updated the app on Android, every time I view the options for a song, it won't actually perform whatever action I choose (adding to a playlist, viewing artist, etc.) Any suggestions?

Casual Listener

Ever since I updated the app on Android, every time I view the options for a song, it won't actually perform whatever action I choose (adding to a playlist, viewing artist, etc.) Any suggestions?

Joe

Community Legend

424 Views

1 replies

0 likes

  • 424 Views
  • 1 replies
  • 0 likes

How to keep widget and remove Album art from Lock Screen

Everybody who walks by my desk sees the album art of the song I'm listening, too often inappropiate images for a work desk. People believe that's my ScreenSaverIt's not acceptable that Spotify makes the user remove also the widget if you don't want t...

Newbie

Everybody who walks by my desk sees the album art of the song I'm listening, too often inappropiate images for a work desk. People believe that's my ScreenSaver It's not acceptable that ...

1390 Views

0 replies

5 likes

  • 1390 Views
  • 0 replies
  • 5 likes

Can't delete my playlist

Hi,I cant delete my playlist. I have reinstalled the app but still the same.I also got a playlist which alway say loading.Please help.Thanks

Casual Listener

Hi, I cant delete my playlist. I have reinstalled the app but still the same. I also got a playlist which alway say loading. Please help. Thanks

labelscollected

Community Legend

1113 Views

7 replies

0 likes

  • 1113 Views
  • 7 replies
  • 0 likes

How long can I be offline and still listen to playlists?

I will be out of the country, on a cruise, for a week. I use my phone for music when I work out and have the playlist I use as available offline. My phone will not have data for that whole week - will spotify still allow me to listen to my offline pl...

Newbie

I will be out of the country, on a cruise, for a week.  I use my phone for music when I work out and have the playlist I use as available offline.  My phone will not have data for that whol...

MelanieL7

Newbie

4667 Views

3 replies

1 likes

  • 4667 Views
  • 3 replies
  • 1 likes

Equalizer takes a second to start

I'm on a Google Pixel running 7.1. Basically when I click on a song, the song starts without the equalizer enabled. Then after a second, the equalizer kicks in. It's really annoying because it interrupts the beginning of every song. It doesn't do it ...

Casual Listener

I'm on a Google Pixel running 7.1. Basically when I click on a song, the song starts without the equalizer enabled. Then after a second, the equalizer kicks in. It's really annoying because it interr...

Vanterax

Roadie

950 Views

3 replies

2 likes

  • 950 Views
  • 3 replies
  • 2 likes

Solved!! where is my file actually stored?

it's on external memory on spotify settings, but it's also using my internal memory on my phone settings..

Casual Listener

it's on external memory on spotify settings, but it's also using my internal memory on my phone settings..

diardo

Casual Listener

991 Views

2 replies

0 likes

  • 991 Views
  • 2 replies
  • 0 likes

What is the difference between saved music and downloaded music?

This question has been asked before but it was marked as solved when someone answered that downloaded means you can listen offline, but this can not be true as I can listen to my saved music offline even when it is not downloaded. Also I have a secon...

Regular

This question has been asked before but it was marked as solved when someone answered that downloaded means you can listen offline, but this can not be true as I can listen to my saved music offline ...

Boddha

Regular

2101 Views

2 replies

0 likes

  • 2101 Views
  • 2 replies
  • 0 likes

Spofify on Vivo V5

Hi Spotify,I am using Vivo V5, within spotify apps I couldnt see equalizer on it. Also, i want spotify to appear on my lock screen? Can you fix this?

Newbie

Hi Spotify, I am using Vivo V5, within spotify apps I couldnt see equalizer on it. Also, i want spotify to appear on my lock screen? Can you fix this?

1061 Views

0 replies

0 likes

  • 1061 Views
  • 0 replies
  • 0 likes

Shuffle and Repeat settings keep resetting

For the past few weeks I've noticed that my settings for Shuffle and Repeat (I always have mine set to Shuffle+Repeat All) keeps resetting on my Android device (they remain the same on my PC though). When I say reset, I mean they both get disabled so...

Newbie

For the past few weeks I've noticed that my settings for Shuffle and Repeat (I always have mine set to Shuffle+Repeat All) keeps resetting on my Android device (they remain the same on my PC though)....

m31317015

Casual Listener

4193 Views

3 replies

10 likes

lost settings
repeat
shuffle
  • 4193 Views
  • 3 replies
  • 10 likes

external card offline music disappearing

Hi Spotify,I have regular problem and even though I doubt it can be solved I am so tired of this I am trying to find answers. Already looked on forums etc. I have my offline albums on external card. When I connect my phone to PC/Mac all the offline m...

Visitor

Hi Spotify, I have regular problem and even though I doubt it can be solved I am so tired of this I am trying to find answers. Already looked on forums etc.   I have my offline albums on exte...

363 Views

0 replies

0 likes

  • 363 Views
  • 0 replies
  • 0 likes

freezing during songs

I have Spotify premium on my android and recently it's been freezing halfway through a song. at first it was every third song or so but lately I can't get through a single song without it crapping out. I uninstalled all updates and it's still doing i...

Newbie

I have Spotify premium on my android and recently it's been freezing halfway through a song. at first it was every third song or so but lately I can't get through a single song without it crapping ou...

Jacob

Community Legend

441 Views

1 replies

0 likes

  • 441 Views
  • 1 replies
  • 0 likes

Recent update - unable to add songs to my playlists

My app was recently updated and when I click add to playlist, nothing happens and the playlists do not show up. Is there a way to go back to the older version?

Newbie

My app was recently updated and when I click add to playlist, nothing happens and the playlists do not show up. Is there a way to go back to the older version?

Joe

Community Legend

397 Views

1 replies

0 likes

  • 397 Views
  • 1 replies
  • 0 likes

Song function problems

Hi, I can't use any of the functions when i click the option buttons on the song. For example in open up the menu and try add a song to que or add it to a different playlist the option board closes. I can't change much on my phone right now so this i...

Newbie

Hi, I can't use any of the functions when i click the option buttons on the song. For example in open up the menu and try add a song to que or add it to a different playlist the option board closes. ...

Joe

Community Legend

907 Views

4 replies

0 likes

  • 907 Views
  • 4 replies
  • 0 likes