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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 846894 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 846894 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 16128 Views
  • 3 replies
  • 0 likes
  • 16128 Views
  • 3 replies
  • 0 likes

Teste do premium

Eu fui cobrada o valor de 10,00. sendo que seria gratis por 30 dias, e até agora mesmo após todas as orientações não aparece a versão premium, fica pedindo dados de pagamento de novo!!! como faremos? quero ser reembolsada e pois esta bem claro a info...

  • Newbie
  • Eu fui cobrada o valor de 10,00. sendo que seria gratis por 30 dias, e até agora mesmo após todas as orientações não aparece a versão premium, fica pedindo dados de pagamento de novo!!! como faremos?...
  • mariohr
  • Newbie
  • 148 Views
  • 1 replies
  • 0 likes
  • 148 Views
  • 1 replies
  • 0 likes

Musik automatically muting mid song

Ever since I upgraded to premium (2 days ago), occasionally the Musik 'mutes' itself in the middle of a song. It does note say muted or something, it just keeps playing - without sound. To turn on the sound again I have to completely restart the Spot...

  • Casual Listener
  • Ever since I upgraded to premium (2 days ago), occasionally the Musik 'mutes' itself in the middle of a song. It does note say muted or something, it just keeps playing - without sound. To turn on th...
  • Pi31415
  • Casual Listener
  • 481 Views
  • 2 replies
  • 0 likes
  • 481 Views
  • 2 replies
  • 0 likes

Superuser Contribution Erro no daily mix

Não consigo acessar o Daily Mix. Minha versão é 1.2.5.3. Solicito verificação.

  • Casual Listener
  • Não consigo acessar o Daily Mix. Minha versão é 1.2.5.3. Solicito verificação.
  • Joe
  • Community Legend
  • 199 Views
  • 3 replies
  • 0 likes
  • 199 Views
  • 3 replies
  • 0 likes

Change Spotify from internal storage to SD card

I have a Moto X Play and I want to change the app from internal storage to SD but the app don't give me the options to do that, I've done everything, but it didn't works. Help!

  • Newbie
  • I have a Moto X Play and I want to change the app from internal storage to SD but the app don't give me the options to do that, I've done everything, but it didn't works. Help!
  • Joe
  • Community Legend
  • 198 Views
  • 2 replies
  • 0 likes
  • 198 Views
  • 2 replies
  • 0 likes

Tool rock musician

Why does it seem that tool is the only musician that isn't on Spotify we need to fix this

  • Casual Listener
  • Why does it seem that tool is the only musician that isn't on Spotify we need to fix this
  • Joe
  • Community Legend
  • 145 Views
  • 2 replies
  • 0 likes
  • 145 Views
  • 2 replies
  • 0 likes

Connect to cellular

It's telling me I have to connect to cellular to download. I can't listen to any music now. It doesn't make a difference if it's switched on or not

  • Casual Listener
  • It's telling me I have to connect to cellular to download. I can't listen to any music now. It doesn't make a difference if it's switched on or not
  • Deannareville
  • Casual Listener
  • 155 Views
  • 2 replies
  • 0 likes
  • 155 Views
  • 2 replies
  • 0 likes

Personal play count for songs

Some songs simply disappeared from my library!

  • Casual Listener
  • Some songs simply disappeared from my library!
  • Joe
  • Community Legend
  • 221 Views
  • 1 replies
  • 0 likes
  • 221 Views
  • 1 replies
  • 0 likes

Last Upadate Issues.

Hi guys, since the last update of Spotify there have been a few things out of place. Casting to a Chromecast does not work from mine or my partners phones and there is also a blank notification saying cannot connect on both phones that cannot be 'swi...

  • Newbie
  • Hi guys, since the last update of Spotify there have been a few things out of place. Casting to a Chromecast does not work from mine or my partners phones and there is also a blank notification sayin...
  • 191 Views
  • 0 replies
  • 0 likes
  • 191 Views
  • 0 replies
  • 0 likes

Solved!! Open spotify links in android app

Hi ! I'm a newbie in Spotify Premium. I've installed the android app but I don´t know how can I open web links in the app instead of web explorer. Could you help me, please? Regards.JnkPnk

  • Regular
  • Hi ! I'm a newbie in Spotify Premium. I've installed the android app but I don´t know how can I open web links in the app instead of web explorer. Could you help me, please? Regards. JnkPnk
  • julien19durand
  • Casual Listener
  • 19097 Views
  • 6 replies
  • 0 likes
  • 19097 Views
  • 6 replies
  • 0 likes

Missing some songs in my library when I look them to download them they are already saved

Over night I am missing certain songs out if my library. In some cases I saved an album and only a few songs are left. When I search for them I find they are already downloaded (only gives me an option to remove) but yet when I search my library they...

  • Newbie
  • Over night I am missing certain songs out if my library. In some cases I saved an album and only a few songs are left. When I search for them I find they are already downloaded (only gives me an opti...
  • 165 Views
  • 0 replies
  • 0 likes
  • 165 Views
  • 0 replies
  • 0 likes

sync over cellular not working

I need help. I want to use my mobile data to dowload songs. But even though I already turned on sync over cellular its still asking me to turn it on. Please help.

  • Casual Listener
  • I need help. I want to use my mobile data to dowload songs. But even though I already turned on sync over cellular its still asking me to turn it on. Please help.
  • erickblldrs
  • Newbie
  • 7015 Views
  • 4 replies
  • 0 likes
  • 7015 Views
  • 4 replies
  • 0 likes

Spotify connect Denon Avr-1300w

Hello fellow Spotifyers.I'm new to this wireless system Spotify connect after I bought myself a Denon AVR-1300W home cinema receiver.The first two weeks it worked like a charm on my brand new Huawei P9 Plus, and suddenly one day it wouldn't find my r...

  • Newbie
  • Hello fellow Spotifyers. I'm new to this wireless system Spotify connect after I bought myself a Denon AVR-1300W home cinema receiver. The first two weeks it worked like a charm on my brand new H...
  • 295 Views
  • 0 replies
  • 0 likes
  • 295 Views
  • 0 replies
  • 0 likes

all my downloaded music disappeared when my phone died

all my downloaded music (execpt the one playlist I just downloaded) just disappeared after my device died. I have a feeling it may be more htc's fault then spotify but I feel like there could be a way to detect then undo this bug?

  • Music Fan
  • all my downloaded music (execpt the one playlist I just downloaded) just disappeared after my device died. I have a feeling it may be more htc's fault then spotify but I feel like there could be a wa...
  • Blambert_
  • Newbie
  • 1515 Views
  • 5 replies
  • 0 likes
  • 1515 Views
  • 5 replies
  • 0 likes

Caitlin Rose

I can't find Caitlin Rose's The Stand In album

  • Newbie
  • I can't find Caitlin Rose's The Stand In album
  • 102 Views
  • 0 replies
  • 0 likes
  • 102 Views
  • 0 replies
  • 0 likes

Waiting to download - Android

I've searched the previous threads and haven't found anything that helps. My account is well below the 3333 download limit. I have 10Gb of free space on my phone. I've restarted my phone. I've forced signed out of all of the instances of my account. ...

  • Regular
  • I've searched the previous threads and haven't found anything that helps. My account is well below the 3333 download limit. I have 10Gb of free space on my phone. I've restarted my phone. I've forced...
  • jfonzy316
  • Regular
  • 2223 Views
  • 3 replies
  • 0 likes
  • 2223 Views
  • 3 replies
  • 0 likes

Spotify logged me out - and delete all the offline files.

Brief description of the issue: As I planned my vacation with very limited internet access. I've downloaded a lot of playlists to listen offline. But when I acctualy got there, spotify app for some reason logged me out and deleted all the files.I was...

  • Casual Listener
  • Brief description of the issue: As I planned my vacation with very limited internet access. I've downloaded a lot of playlists to listen offline. But when I acctualy got there, spotify app for some r...
  • mlong0619
  • Newbie
  • 965 Views
  • 3 replies
  • 3 likes
  • 965 Views
  • 3 replies
  • 3 likes

Can't download local files

Everything is in the title. I simply can't download my computer Local Files on my Android Spotify. Well, more precisely, I can't but just since yesterday for some reasons. I can download any "official" music easily without any problem, but the local ...

  • Casual Listener
  • Everything is in the title. I simply can't download my computer Local Files on my Android Spotify.    Well, more precisely, I can't but just since yesterday for some reasons.  I can...
  • Joe
  • Community Legend
  • 240 Views
  • 3 replies
  • 0 likes
  • 240 Views
  • 3 replies
  • 0 likes

Spotify stops playing when i change apps

When ever I go to a app that isn't Spotify on my phone it stops playing. This is happening when I open messages so it isn't because the other app is playing music.

  • Visitor
  • When ever I go to a app that isn't Spotify on my phone it stops playing. This is happening when I open messages so it isn't because the other app is playing music.
  • Joe
  • Community Legend
  • 399 Views
  • 1 replies
  • 0 likes
  • 399 Views
  • 1 replies
  • 0 likes

Podcast I was listening to disappeared

I was listening to a podcast, the global travel conspiracy only a few hours ago and now it has disappeared from my recently layed list. When I search for it I can't find it either. Does anyone know what happened?

  • Newbie
  • I was listening to a podcast, the global travel conspiracy only a few hours ago and now it has disappeared from my recently layed list. When I search for it I can't find it either. Does anyone know w...
  • 206 Views
  • 0 replies
  • 0 likes
  • 206 Views
  • 0 replies
  • 0 likes