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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375755 Views

541 replies

34 likes

Account
Free
  • 375755 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7538 Views

0 replies

7 likes

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Downloads gone

After updating to the latest version of spotify a couple of days ago all my saved and downloaded songs were gone. Almost 2000 songs and playlists poof... I had to download everything again. Is it possible gor this to be due to the Update?? The mass s...

Casual Listener

After updating to the latest version of spotify a couple of days ago all my saved and downloaded songs were gone. Almost 2000 songs and playlists poof... I had to download everything again. Is it pos...

Agusdw

Casual Listener

4588 Views

9 replies

2 likes

  • 4588 Views
  • 9 replies
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Playing Daily Mix

So my daily mix wont play, Im pressing the play button and it reacts but no music starts.I got internet as this only affects 2-4 mix' a time.Any idea?Thanks in advance

Casual Listener

So my daily mix wont play, Im pressing the play button and it reacts but no music starts. I got internet as this only affects 2-4 mix' a time. Any idea? Thanks in advance

294 Views

0 replies

0 likes

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Sin Conexion a Internet

Desde la ultima actualizacion no puedo utilizar el spotify.Me indica que no tengo conexion a internet cuando la tengo. Ni siquiera me deja iniciar sesion ahora.Borre los datos, desinstale la aplicacion y la volvi a instalar y nada.Tengo una cuenta pr...

Newbie

Desde la ultima actualizacion no puedo utilizar el spotify. Me indica que no tengo conexion a internet cuando la tengo. Ni siquiera me deja iniciar sesion ahora. Borre los datos, desinstale la apli...

934 Views

0 replies

6 likes

  • 934 Views
  • 0 replies
  • 6 likes

si cancellano tutti i download su memoria sd

Buongiorno, ho un problema con i download su Android.Se attivo l'archiviazione su memoria SD, ogni volta che spengo il cellulare perdo tutta la music scaricata.Non riesco a trovare risposte a questo problemaGrazie a chi mi aiuta Carlo

Newbie

Buongiorno, ho un problema con i download su Android. Se attivo l'archiviazione su memoria SD, ogni volta che spengo il cellulare perdo tutta la music scaricata. Non riesco a trovare risposte a que...

375 Views

0 replies

0 likes

Memoria SD
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Songs RE DOWNLOADING!

I've searched and found this happens since 2013 or so...**bleep**ing unveliebable. Every time I open spotify on my cell phone some songs apperantly get deleted somehow and then have to be redownloaded. This happens almost every single day. One day I ...

Regular

I've searched and found this happens since 2013 or so... **bleep**ing unveliebable. Every time I open spotify on my cell phone some songs apperantly get deleted somehow and then have to be redownloa...

woodandrew90

Roadie

647 Views

2 replies

1 likes

  • 647 Views
  • 2 replies
  • 1 likes

Spotify startup agony on Android

Hi there, my Spotify regularly stops responding during startup. I see the circle rotating and oops messages when switching between main sections like Home, Browse, Search. This agony takes tens of seconds, but often several annoying minutes. It consu...

Casual Listener

Hi there, my Spotify regularly stops responding during startup. I see the circle rotating and oops messages when switching between main sections like Home, Browse, Search. This agony takes tens of se...

woodandrew90

Roadie

542 Views

1 replies

0 likes

Premium
  • 542 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android][Playlists] Make Android Auto great again

Dear community,since a while I recognized that the content of playlists are no longer displayed using Android Auto. I'm using an Samsung Galaxy S6 with Android 6.0.1.I'm very sure that it worked in the past but after an update it is not working any l...

Music Fan

Dear community, since a while I recognized that the content of playlists are no longer displayed using Android Auto. I'm using an Samsung Galaxy S6 with Android 6.0.1. I'm very sure that it wo...

rayyong825

Casual Listener

1176 Views

4 replies

2 likes

Android
Playlists
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Music started playing on phone whilst listening on Desktop

Very weird issue - music that was being listening to on the desktop computer suddenly started playing on my phone while the music on the desktop stopped playing through no involvement of mine. Was in the Spotify Desktop app and the Phone was Locked. ...

Newbie

Very weird issue - music that was being listening to on the desktop computer suddenly started playing on my phone while the music on the desktop stopped playing through no involvement of mine. Was in...

428 Views

0 replies

1 likes

  • 428 Views
  • 0 replies
  • 1 likes

Cannot log in to mobile app

So Im trying to log into the mobile app and am unable to. Ive been signed in on this phone for a long time, and have never had a facebook account connected. Or even had a facebook account. But the app wont let me sign in without connecting one. So i ...

Newbie

So Im trying to log into the mobile app and am unable to. Ive been signed in on this phone for a long time, and have never had a facebook account connected. Or even had a facebook account. But the ap...

Joe

Community Legend

398 Views

1 replies

0 likes

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  • 1 replies
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ZTE V6 Max no descarga las canciones de Spotify a mi celular

ZTE V6 Max; es incompatible con Spotify Premium? Ya he intentado guardar las canciones en la memoria interna y en la micro sd card, pero despues de haber sido descargadas, desaparecen de las listas de reproduccion. No puedo disfrutar de Spotify sin c...

Newbie

ZTE V6 Max; es incompatible con Spotify Premium? Ya he intentado guardar las canciones en la memoria interna y en la micro sd card, pero despues de haber sido descargadas, desaparecen de las listas d...

281 Views

0 replies

0 likes

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improve offline quality

hi,i'd like to improve the quality of my offline songs...my question is, if i change download quality from 96kbits to 320kbits will all already on sd-card existing offline songs also improve automaticaly quality to 320kbits? or only future downloads....

Newbie

hi, i'd like to improve the quality of my offline songs... my question is, if i change download quality from 96kbits to 320kbits will all already on sd-card existing offline songs also improve auto...

Joe

Community Legend

595 Views

2 replies

0 likes

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  • 2 replies
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Android, former apple user wants to cancel membership. How?

I want to cancel my membership, but it keeps saying to change it through Apple I.D., and I don't even have an Apple product anymore only an android. What do I do to cancel my payments?

Newbie

I want to cancel my membership, but it keeps saying to change it through Apple I.D., and I don't even have an Apple product anymore only an android. What do I do to cancel my payments?

Hubo

Community Legend

330 Views

1 replies

0 likes

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  • 1 replies
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When listening from Desktop, Spotify will switch to playing through Phone without input

So I open Spotify on my computer and start playing, then my phone will start playing the music instead as if I had hit "play through this device"I have to hit pause and play again for it to swap back to playing through my computer.

Newbie

So I open Spotify on my computer and start playing, then my phone will start playing the music instead as if I had hit "play through this device" I have to hit pause and play again for it to swap ba...

391 Views

0 replies

1 likes

  • 391 Views
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  • 1 likes

Album Section

It's possible in album section you can see only the one's you completely save? For Android devices.

Newbie

It's possible in album section you can see only the one's you completely save? For Android devices.

292 Views

0 replies

0 likes

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Distorted playback static sound

I am experiencing distorted playback & static sound on the spotfy app. My device is onkyo dp-x1 and great headphones, I am sure Its the app's problem,because when I use the onkyo player, the distorted playback & static sound disappers. Any advice on ...

Casual Listener

I am experiencing distorted playback & static sound on the spotfy app. My device is onkyo dp-x1 and great headphones, I am sure Its the app's problem,because when I use the onkyo player, the...

jaccc

Casual Listener

2450 Views

3 replies

0 likes

  • 2450 Views
  • 3 replies
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Spotify reboots smartphone

Since sometime in February, after a certain Spotify app update (sorry, I can't recall which one), my phone started crashing and rebooting when using Spotify. All goes well when suddenly the song starts stuttering and shortly after the app halts and t...

Newbie

Since sometime in February, after a certain Spotify app update (sorry, I can't recall which one), my phone started crashing and rebooting when using Spotify.   All goes well when suddenly the ...

684 Views

0 replies

1 likes

  • 684 Views
  • 0 replies
  • 1 likes

[All Platforms] Frozen

My spotify account keeps freezing on my mac and on my android phone, especially during an advertisement. I really hope someone can fix this problem. If this problem can't be fixed I am NOT going to upgrade to premium and I'm going to end up deleting ...

Newbie

My spotify account keeps freezing on my mac and on my android phone, especially during an advertisement. I really hope someone can fix this problem. If this problem can't be fixed I am NOT going to u...

414 Views

0 replies

0 likes

All Platforms
  • 414 Views
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Superuser Contribution Keeps loading

When I go into Spotify it just keeps loading and won't let me play music. I've even cleared the cache, and uninstalled and reinstalled.

Visitor

When I go into Spotify it just keeps loading and won't let me play music. I've even cleared the cache, and uninstalled and reinstalled.

ZullyB

Roadie

384 Views

1 replies

0 likes

  • 384 Views
  • 1 replies
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Superuser Contribution Offline songs

I have to repeatedly re-download my songs to listen to them offline. I have had to download them three times today. I have 587 songs i have to download and it takes forever.

Newbie

I have to repeatedly re-download my songs to listen to them offline. I have had to download them three times today. I have 587 songs i have to download and it takes forever.

ZullyB

Roadie

404 Views

1 replies

0 likes

  • 404 Views
  • 1 replies
  • 0 likes

Google cast in Android app stopped working

Same issue as other posters but for me it didnt fix itself 'after a few days'. All worked perfectly untill some days ago: Running on LG-G5 the latest version of Spotify premium; Spotify app sees my chromecast audio and video devices but cannot connec...

Casual Listener

Same issue as other posters but for me it didnt fix itself 'after a few days'. All worked perfectly untill some days ago:   Running on LG-G5 the latest version of Spotify premium; Sp...

AeroEchelon

Newbie

2157 Views

7 replies

3 likes

  • 2157 Views
  • 7 replies
  • 3 likes