Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
107349 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
217258 Views
140 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
571330 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
470728 Views
577 replies
40 likes
When I'm using Spotify, there are certain songs that won't play. I don't mean the gray, unplayable ones either. I'm talking about ones that simply stay at zero. I've tried reinstalling it and this doesn't help. Anyone know how to fix this?
When I'm using Spotify, there are certain songs that won't play. I don't mean the gray, unplayable ones either. I'm talking about ones that simply stay at zero. I've tried reinstalling it and this do...
Community Legend
473 Views
1 replies
0 likes
It really bothers me that the only queue option for Android is "Add to up next", because when i queue i usually wan't to queue 3-4 songs. And with add to up next, each song i add erase one another. Please make queue option for Android.. Thanks
It really bothers me that the only queue option for Android is "Add to up next", because when i queue i usually wan't to queue 3-4 songs. And with add to up next, each song i add erase one another. P...
Regular
1066 Views
3 replies
0 likes
Whenever listening to spotify it will intermittently freeze. I have to force close the app multiple times and it still doesn't always fix the problem. This is a serious problem when I'm running or listening to spotify for more than 5 minutes.
Whenever listening to spotify it will intermittently freeze. I have to force close the app multiple times and it still doesn't always fix the problem. This is a serious problem when I'm running or li...
Community Legend
652 Views
1 replies
0 likes
How can I disable the shuffle button in the android app? Shuffling is a nice feature for songs, but not for audio books...
How can I disable the shuffle button in the android app? Shuffling is a nice feature for songs, but not for audio books...
Community Legend
434 Views
1 replies
0 likes
Hello, i payed for 3 months only one dollar and its been 5 or 6 months... Will it charge me because i used a gift card... Im not sure if this is a glitch but i also am sure that i dont want a $100 bill in my mailbox! Please help me resolve this probl...
Hello, i payed for 3 months only one dollar and its been 5 or 6 months... Will it charge me because i used a gift card... Im not sure if this is a glitch but i also am sure that i dont want a $100 bi...
Community Legend
471 Views
2 replies
0 likes
HiI'm using spotify on my Moto g4 plus to stream to a LG sh6 soundbar and it is stuttering like crazy... This doesn't happen when I play the file locally. Help!
Hi I'm using spotify on my Moto g4 plus to stream to a LG sh6 soundbar and it is stuttering like crazy... This doesn't happen when I play the file locally. Help!
Community Legend
414 Views
1 replies
0 likes
Hi. I am running Spotify on an android tv box (android 5.1.1). Everything is/has been running well apart from one problem that has just started occurring.Spotify freezes up whenever an advert from "weetabix" is posted.the "advert" window appears with...
Hi. I am running Spotify on an android tv box (android 5.1.1). Everything is/has been running well apart from one problem that has just started occurring. Spotify freezes up whenever an advert from ...
317 Views
0 replies
1 likes
I am seriously sick of Spotify due to all problems after the last update on my Xperia Z5. Songs doesn't play when I hot play, I try to skip a song, nothing happens and the app itself is ridiculously slow. Sometimes it just shows a black screen for ag...
I am seriously sick of Spotify due to all problems after the last update on my Xperia Z5. Songs doesn't play when I hot play, I try to skip a song, nothing happens and the app itself is ridiculously ...
403 Views
0 replies
0 likes
Hi to everyone! Im a premium member and i have a problem with my song menu.When i try to save or add a song into a playlist the menu go away and not work and the screen return to the album cover. Anyone can help me! Thanks for the reading! Rockon!
Hi to everyone! Im a premium member and i have a problem with my song menu.When i try to save or add a song into a playlist the menu go away and not work and the screen return to the album cover. Any...
Community Legend
1094 Views
1 replies
2 likes
I'm not receiving any of my phone notifications such as text messages, emails, or phone calls when I am listening to Spotify using my earphones. Is this supposed to happen?
I'm not receiving any of my phone notifications such as text messages, emails, or phone calls when I am listening to Spotify using my earphones. Is this supposed to happen?
321 Views
0 replies
0 likes
Hey Guys,I hope someone can help. Expecially from spotify staff.First, Im using Spotify for almost 2 years and im pretty happy. It does not load sometimes and seems not to have any internet connection, but I am pretty sure you guys working on it.But ...
Hey Guys, I hope someone can help. Expecially from spotify staff. First, Im using Spotify for almost 2 years and im pretty happy. It does not load sometimes and seems not to have a...
Regular
1355 Views
7 replies
0 likes
So guys I need serious help.I have a Samsung Smart Hub T.V. and Spotify Premuim.For the last two weeks its not been showing my Playlists on the Spotify app on the T.V, it has always shown then up untill a few weeks ago. At first I thought it could ha...
So guys I need serious help. I have a Samsung Smart Hub T.V. and Spotify Premuim. For the last two weeks its not been showing my Playlists on the Spotify app on the T.V, it has always shown then up...
Newbie
1149 Views
3 replies
0 likes
Hey guys,since there is still no solution on the part of Spotify I think it is time to Open a New thread to this issue in case the old one is set to "fixed".Many others faced the exact same Problem since updating from lollipop to Marshmallow. Even pe...
Hey guys, since there is still no solution on the part of Spotify I think it is time to Open a New thread to this issue in case the old one is set to "fixed". Many others faced the exact same P...
Casual Listener
2210 Views
5 replies
5 likes
My Android device (Moto G3) randomly unmounts the SD card - which I can live with since I just have to re-mount it.The problem is that Spotify gets all crazy: it auto-selects internal storage as download location and doesn't change back even when the...
My Android device (Moto G3) randomly unmounts the SD card - which I can live with since I just have to re-mount it. The problem is that Spotify gets all crazy: it auto-selects internal storage as ...
Casual Listener
1146 Views
6 replies
1 likes
Up until yesterday I was able to play any song I wanted on my tablet device. Did something change to their agreements or terms or did I accidentally do something to my account? Please help if possible. I have an Asus tablet.
Up until yesterday I was able to play any song I wanted on my tablet device. Did something change to their agreements or terms or did I accidentally do something to my account? P...
Spotify Star
496 Views
1 replies
0 likes
SHUFFLE is entirely broken or I've found the limits of how it works.I have set up a playlist of 2900 songs that I love playing. BUT I dont to listen to them in the order I added them. I want to listen to them all in a random order, and it never to re...
SHUFFLE is entirely broken or I've found the limits of how it works. I have set up a playlist of 2900 songs that I love playing. BUT I dont to listen to them in the order I added them. I want to lis...
Community Legend
3028 Views
1 replies
4 likes
I have had spotify premium for a few years now. I recently bought a 16g sd card to save all my offline music to as my spotify data has taken up almost all my phones memory space. However on saving to sd card in my spotify settings which took a few ho...
I have had spotify premium for a few years now. I recently bought a 16g sd card to save all my offline music to as my spotify data has taken up almost all my phones memory space. However on saving to...
Moderator
413 Views
1 replies
0 likes
Cant select any option on each music menu,
Cant select any option on each music menu,
Casual Listener
507 Views
2 replies
0 likes
Merhaba. Premium aile üyeliğim var ama spotify kendiliğinden kapanıyor. En fazla 15-20 dk en az 1 dk sürüyor bu aralik. Uygulamayı kullanamıyorum. Hiçbir uyarı vs vermiyor ve yok oluyor birden.
Merhaba. Premium aile üyeliğim var ama spotify kendiliğinden kapanıyor. En fazla 15-20 dk en az 1 dk sürüyor bu aralik. Uygulamayı kullanamıyorum. Hiçbir uyarı vs vermiyor ve yok oluyor birden.
621 Views
0 replies
0 likes
Hi..I got a Honor 8 with Android 7.0, + Spotify Premium (all is well updated)Look screenshosts ... When i play music with spotify, it looks so **bleep**ty contrary to android music player ...Is there a way to fix this ?Above all, buttons hitbox is br...
Hi.. I got a Honor 8 with Android 7.0, + Spotify Premium (all is well updated) Look screenshosts ... When i play music with spotify, it looks so **bleep**ty contrary to android music player ....
Community Legend
3938 Views
8 replies
1 likes
