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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

377075 Views

541 replies

34 likes

Account
Free
  • 377075 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7640 Views

0 replies

7 likes

  • 7640 Views
  • 0 replies
  • 7 likes

Solved!! Downloading playlists

I'm connected to Wi-Fi and my playlists are taking hours to download. Any way I can speed it up?

Casual Listener

I'm connected to Wi-Fi and my playlists are taking hours to download. Any way I can speed it up?

Edgeberg80

Casual Listener

713 Views

4 replies

0 likes

  • 713 Views
  • 4 replies
  • 0 likes

Solved!! Phone will randomly connect to a PC named FRIENDSINT-PC

Over the last few weeks I've been having a problem where my spotify on my phone will randomly connect to another device (PC named in Subject) This will happen when I am at home, work or driving in my car. I have been to the device settings and change...

Casual Listener

Over the last few weeks I've been having a problem where my spotify on my phone will randomly connect to another device (PC named in Subject)   This will happen when I am at home, work or driv...

Kaiser_64

Casual Listener

596 Views

2 replies

0 likes

  • 596 Views
  • 2 replies
  • 0 likes

Solved!! Menu does not respond. Cannot "Add to Playlist", "Go to Artist", "Go to Album". Running Android 7.0

The corner menu that looks like three dots does not respond when I click on any of its items. The menu looks a bit different than usual, probably changed via update? I can't manage any playlists, or go to any artist.. This renders the app quite disfu...

Casual Listener

The corner menu that looks like three dots does not respond when I click on any of its items. The menu looks a bit different than usual, probably changed via update? I can't manage any playlists...

barkinginsanity

Casual Listener

1105 Views

6 replies

0 likes

  • 1105 Views
  • 6 replies
  • 0 likes

The App is stopped

I´ve a trouble with my spotify conexion in my phone because when I am listening music about 20 minutes, the app is stopped.

Newbie

I´ve a trouble with my spotify conexion in my phone because when I am listening music about 20 minutes, the app is stopped.

Joe

Community Legend

346 Views

1 replies

0 likes

  • 346 Views
  • 1 replies
  • 0 likes

Solved!! missing menus android

When choosing preference for a song, the popup menu doesn't appear when I make a choice for example add song to playlist, renaming playlist, go to album, go to artist......I have rebooted, logged out, reinstalled, clean cache and have the latest upda...

Casual Listener

When choosing preference for a song, the popup menu doesn't appear when I make a choice for example add song to playlist, renaming playlist, go to album, go to artist...... I have rebooted, logged o...

Joe

Community Legend

1318 Views

3 replies

0 likes

  • 1318 Views
  • 3 replies
  • 0 likes

Hörbücher über Android im Auto anhören

Ich möchte gerne Hörbücher/Hörspiele im Auto über mein Samsung S7 über die Autolautsprecher abspielen. Kann ich mit einem Premium-Account Hörbücher/Hörspiele so herunterladen, dass ich dann diese von vorne bis zum Ende durchhören kann? In welcher For...

Casual Listener

Ich möchte gerne Hörbücher/Hörspiele im Auto über mein Samsung S7 über die Autolautsprecher abspielen.   Kann ich mit einem Premium-Account Hörbücher/Hörspiele so herunterladen, dass ich dann ...

Tom2012Sab

Casual Listener

1238 Views

2 replies

0 likes

  • 1238 Views
  • 2 replies
  • 0 likes

Premiuma gectikten sonra yasanan donmalar

Premium uyelige gectikten sonra sanki internet baglantisi dakikada bir kesiliyormus gibi spotify uygulamam donuyor. Muzikler hizli yuklendiginden calan muzikte kopma olmuyor ancak farkli sayfaya gecemiyorum hatta bazen calan muzigi durdurrmak istedig...

Newbie

Premium uyelige gectikten sonra sanki internet baglantisi dakikada bir kesiliyormus gibi spotify uygulamam donuyor. Muzikler hizli yuklendiginden calan muzikte kopma olmuyor ancak farkli sayfaya gece...

kenderiye

Newbie

4549 Views

4 replies

13 likes

Premium.
  • 4549 Views
  • 4 replies
  • 13 likes

Downloading using cellular data

I did reinstalling the app already but the problem is still there. I cannot download using my cellular data even if the Download using Cellular Data is turned on already.

Casual Listener

I did reinstalling the app already but the problem is still there. I cannot download using my cellular data even if the Download using Cellular Data is turned on already.

Joe

Community Legend

1179 Views

6 replies

0 likes

  • 1179 Views
  • 6 replies
  • 0 likes

I try to save a disk. a message appears " there's not more space" but I have 16 gb left!

I have clicked the option "save the music in the sd card" where I have 16 gb left. But when I try to save or download a new disk ,It says I don't have space. I'm using the premium version. Help!!

Newbie

I have clicked the option "save the music in the sd card" where I have 16 gb left. But when I try to save or download a new disk ,It says I don't have space. I'm using the premium version. Help!!

Joe

Community Legend

342 Views

1 replies

0 likes

  • 342 Views
  • 1 replies
  • 0 likes

Initial "Find Artists" Screen

Hi.When my husband created his account yesterday, there was an initial screen on his Android app where he could find artists he likes, and when he selected one, 5 similar suggestions appeared neatly on screen.This way in a few minutes he selected 200...

Casual Listener

Hi. When my husband created his account yesterday, there was an initial screen on his Android app where he could find artists he likes, and when he selected one, 5 similar suggestions appeared neatl...

260 Views

0 replies

0 likes

  • 260 Views
  • 0 replies
  • 0 likes

Mal funcionamiento Spotify en Xiaomi Redmi Note 4

Hola, recientemente compre un telefono celular Xiaomi Redmi Note 4. El problema que tengo es que cada vez que comienza a sonar una canción parte sin problemas durante 1 segundo , pero luego baja el nivel del volumen y se escucha considerablemente más...

Newbie

Hola, recientemente compre un telefono celular Xiaomi Redmi Note 4. El problema que tengo es que cada vez que comienza a sonar una canción parte sin problemas durante 1 segundo , pero luego baja el n...

1341 Views

0 replies

2 likes

  • 1341 Views
  • 0 replies
  • 2 likes

Opção de armazenamento no SD Card sumiu

Não consigo achar a opção pra armazenamento no cartão SD

Newbie

Não consigo achar a opção pra armazenamento no cartão SD

934 Views

0 replies

4 likes

  • 934 Views
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  • 4 likes

Cannot find Spotify Connect devices

The latest stable version of Spotify client for Android does not see my AV receiver anymore. It can see other Spotify clients for Android though. It works fine with older versions of the client, so I think there might a bug. I have two Android device...

Casual Listener

The latest stable version of Spotify client for Android does not see my AV receiver anymore. It can see other Spotify clients for Android though.   It works fine with older versions of the cli...

daemonxy

Casual Listener

635 Views

1 replies

0 likes

  • 635 Views
  • 1 replies
  • 0 likes

Solved!! Sound quality options greyed out

Hi,the sound quality options are greyed out on my KitKat Android phone. Also, many "Playback..." options are also greyed out. I'm a premium subscriber. Any ideas?

Casual Listener

Hi, the sound quality options are greyed out on my KitKat Android phone. Also, many "Playback..." options are also greyed out.   I'm a premium subscriber.   Any ideas?

MartinStoichkov

Community Legend

4212 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Solved!! Is there a way to play mobile-local Files only

Hello We have the solution for files in Desktop that we want to sync on Mobile i nanother thread, so that is clear.As stated by alberigo07 in https://community.spotify.com/t5/Android/Play-quot-local-files-quot-on-my-mobile-device/m-p/1600656#M77072, ...

Casual Listener

Hello   We have the solution for files in Desktop that we want to sync on Mobile i nanother thread, so that is clear. As stated by alberigo07 in https://community.spotify.com/t5/And...

Nic0_

Roadie

13307 Views

1 replies

1 likes

  • 13307 Views
  • 1 replies
  • 1 likes

Can't remove songs from play queue

I downloaded the latest update today and since then I can't edit the queue at all. I can select songs, but the option to remove them is gone. I'm on the free version if it matters.

Casual Listener

I downloaded the latest update today and since then I can't edit the queue at all. I can select songs, but the option to remove them is gone. I'm on the free version if it matters. 

swisscheese62

Casual Listener

944 Views

2 replies

1 likes

  • 944 Views
  • 2 replies
  • 1 likes

Solved!! Can't change track in lockscreen

On Android 7 I can't change track within lockscreen mode. If I press next or previous track ask me to enter my lock password.

Visitor

On Android 7 I can't change track within lockscreen mode. If I press next or previous track ask me to enter my lock password.

MarkPedersen

Roadie

1476 Views

1 replies

0 likes

  • 1476 Views
  • 1 replies
  • 0 likes

Solved!! Changes Being Made to Spotify

I've noticed a large amount of feature changes in Spotify recently and would like to know if it's a glitch, bug or intentional move.My Spotify app now has no access to the Play Queue list, shuffle or repeat buttons. These were useful features when us...

Visitor

I've noticed a large amount of feature changes in Spotify recently and would like to know if it's a glitch, bug or intentional move. My Spotify app now has no access to the Play Queue list, shuffl...

Joe

Community Legend

998 Views

3 replies

0 likes

  • 998 Views
  • 3 replies
  • 0 likes

All Playlist songs

HiI have android free spotify.Why i can not play all songs of a playlist to hear only the songs / artists that directory? For example, play all songs of ROCK HARD directory containing multiple directories with the name of the artists but only some fo...

Casual Listener

Hi I have android free spotify. Why i can not play all songs of a playlist to hear only the songs / artists that directory?   For example, play all songs of ROCK HARD directory containing mu...

fabiototo

Casual Listener

581 Views

3 replies

0 likes

  • 581 Views
  • 3 replies
  • 0 likes