Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
107394 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
217332 Views
140 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
571442 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
470755 Views
577 replies
40 likes
hey guys, loVe the app. On my phone i got it and a couple of months ago it started taking more memory then normal. Since then it takes about 4GB witHout eaven having a downloaded playlist. Deleted the cash and nothing, reinstalled the app and still n...
hey guys, loVe the app. On my phone i got it and a couple of months ago it started taking more memory then normal. Since then it takes about 4GB witHout eaven having a downloaded playlist. Deleted th...
299 Views
0 replies
1 likes
I purchased Taylor Swift music via iTunes and transfered the music to Spotify but I can't play any of her songs. They are present in the iTunes playlist but I can't download or play. Does this have anything to do with her pulling her music? I am runn...
I purchased Taylor Swift music via iTunes and transfered the music to Spotify but I can't play any of her songs. They are present in the iTunes playlist but I can't download or play. Does this have a...
Newbie
19173 Views
21 replies
1 likes
After updating my phone to nougat software i always experience the issue that theres no sound coming out to my phone. My phone performance is in optimize(recommended) but i select the high performance the music plays however it drains a lot of my bat...
After updating my phone to nougat software i always experience the issue that theres no sound coming out to my phone. My phone performance is in optimize(recommended) but i select the high performanc...
305 Views
0 replies
0 likes
I am on a galaxy s5. Every time I use Spotify, the music pauses after every song if the phone is locked. But as soon as I get on it and pull Spotify up it resumes itself. I keep the app running just like I did with my old phone and never had trouble ...
I am on a galaxy s5. Every time I use Spotify, the music pauses after every song if the phone is locked. But as soon as I get on it and pull Spotify up it resumes itself. I keep the app running just ...
Casual Listener
888 Views
2 replies
0 likes
Hey, I am a premium user and I am having few playlists saved offline on my Nexus 4. My problem is that during the playback there is some kind of distortion / random noises / kinda scratch sounds over the tracks. I already had the data and app removed...
Hey, I am a premium user and I am having few playlists saved offline on my Nexus 4. My problem is that during the playback there is some kind of distortion / random noises / kin...
Newbie
13410 Views
12 replies
2 likes
I can't download spotify on my android phone even though i live in a country where it should be allowed
I can't download spotify on my android phone even though i live in a country where it should be allowed
Community Legend
450 Views
1 replies
0 likes
Sou usuária do Plano Familiar, após atualização do aplicativo todas as musicas que eu já havia baixado não estão mais, tenho que ouvir online ou baixar tudo novamente. Também aconteceu com outro membro do plano
Sou usuária do Plano Familiar, após atualização do aplicativo todas as musicas que eu já havia baixado não estão mais, tenho que ouvir online ou baixar tudo novamente. Também aconteceu com outro memb...
Moderator
420 Views
1 replies
0 likes
This new update took away my library and all my playlists. How do i get them back?
This new update took away my library and all my playlists. How do i get them back?
Moderator
519 Views
1 replies
0 likes
I'm on my note 5 and after only a couple songs a empty Verizon ad plays and it's stuck there until I reinstall the app
I'm on my note 5 and after only a couple songs a empty Verizon ad plays and it's stuck there until I reinstall the app
Casual Listener
436 Views
1 replies
0 likes
I have a Spotify premium account and have app installed on my iPad and iPhone. My daughter has a Kindle Fire which I recently installed the app on. I have logged in to my account on it but it can't find my playlists and saved music. Anyone know why o...
I have a Spotify premium account and have app installed on my iPad and iPhone. My daughter has a Kindle Fire which I recently installed the app on. I have logged in to my account on it but it can't f...
289 Views
0 replies
0 likes
Android user. I understand the 'queue', which gets filled with things I didn't ask for. And I have to select each and every tune and 'remove' it. That's a giant nuisance that should be fixed. WORSE : tunes get added to 'next from...', and I CANNOT se...
Android user. I understand the 'queue', which gets filled with things I didn't ask for. And I have to select each and every tune and 'remove' it. That's a giant nuisance that should be fixed. ...
Regular
677 Views
1 replies
0 likes
Another one to add to the endless list of bugs that have recently popped up with Spotify.I've been getting a last.fm login error notification for weeks now. It's always there, if I dismiss it, it instantly reappears. Before this issue started, I had ...
Another one to add to the endless list of bugs that have recently popped up with Spotify. I've been getting a last.fm login error notification for weeks now. It's always there, if I dismiss it, it i...
493 Views
0 replies
1 likes
Hey guys, Lately my mobile is randomly playing music while I did not touch my phone at all. My account is not shared with others, but I do have spotify on my laptop. But during the times those issues occured, I did not touch my spotify application at...
Hey guys, Lately my mobile is randomly playing music while I did not touch my phone at all. My account is not shared with others, but I do have spotify on my laptop. But during the times tho...
Casual Listener
30805 Views
3 replies
0 likes
I can reorganize my playlists and starred songs alphabetically on the desktop version of spotify, making it significantly easier to find a song, yet unable to do the same thing for the mobile versions of spotify. Just a little nitpick, but one that I...
I can reorganize my playlists and starred songs alphabetically on the desktop version of spotify, making it significantly easier to find a song, yet unable to do the same thing for the mobile version...
Community Legend
1620 Views
5 replies
2 likes
The app just updated and I loved it for the hour I actually had it, then it went back to the old version. After logging out and uninstalling multiple times I got it back but again for only a little bit; I still have the old version, and my sister als...
The app just updated and I loved it for the hour I actually had it, then it went back to the old version. After logging out and uninstalling multiple times I got it back but again for only a little b...
Spotify Star
424 Views
1 replies
0 likes
Spotify dont let me put it on my 52 GB SD cards....when i go to the option the button i cant click on it....
Spotify dont let me put it on my 52 GB SD cards....when i go to the option the button i cant click on it....
Spotify Star
478 Views
1 replies
0 likes
https://support.spotify.com/nz/using_spotify/troubleshooting2/save-to-sd-card/In the link above it says click storage but when I go to my settings that storage button just isn't there. Help. Version of app: Android 7.8.0.607 armV7Android 6.0.1
https://support.spotify.com/nz/using_spotify/troubleshooting2/save-to-sd-card/ In the link above it says click storage but when I go to my settings that storage button just isn't there. &nb...
Spotify Star
498 Views
1 replies
0 likes
Hello, It would be good if in the app (android so far) the play list could also be sorted by artist.Who can I share with this idea for a change? many greets
Hello, It would be good if in the app (android so far) the play list could also be sorted by artist. Who can I share with this idea for a change? many greets
Spotify Star
491 Views
1 replies
0 likes
Spotify Star
429 Views
1 replies
0 likes
after I connected my spotify account to my facebook it changed the name to my full name, I've unlinked them, but it's still the same. I'm just wondering if its possible to change back, and if so then how?
after I connected my spotify account to my facebook it changed the name to my full name, I've unlinked them, but it's still the same. I'm just wondering if its possible to change back, and if so then...
Spotify Star
526 Views
1 replies
0 likes
