Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
375888 Views
541 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
In settings I have turned off autoplay, but the Android app is ignoring that so when starting an album I managed to hear one song before Spotify plays a song from a totally different album. That feature is DEFAULT....it's so freaking stupid. I hate t...
In settings I have turned off autoplay, but the Android app is ignoring that so when starting an album I managed to hear one song before Spotify plays a song from a totally different album. ...
Newbie
950 Views
1 replies
7 likes
It seems like the Play Queue icon on the top right has disappeared after the last Update! Does anyone know what happened? I am able to select songs to add to 'Up Next' but the icon on the top right is gone! I have an LG G5 phone. Has anyone else had ...
It seems like the Play Queue icon on the top right has disappeared after the last Update! Does anyone know what happened? I am able to select songs to add to 'Up Next' but the icon on the top right i...
Newbie
850 Views
3 replies
1 likes
I have a random slightly specific bug that I found, and although it's not a huge problem for me, it could be causing a lot of problems for others. I have the app called Twilight on my android that puts a red screen overlay when it gets later in the n...
I have a random slightly specific bug that I found, and although it's not a huge problem for me, it could be causing a lot of problems for others. I have the app called Twilight on my android that pu...
1050 Views
0 replies
0 likes
Using free, unsure about upgrading. For smartphone the Shuffle is on and not able to turn it off. Shuffle plays music I do not have on my playlists and do not like. For computer on desktop, Spotify is working great. For smartphone, a number of issues...
Using free, unsure about upgrading. For smartphone the Shuffle is on and not able to turn it off. Shuffle plays music I do not have on my playlists and do not like. For computer on desktop, Spotify i...
Community Legend
599 Views
1 replies
0 likes
I've just up-dated Spotify and now can't add to a queue. Any suggrations appreciated!
I've just up-dated Spotify and now can't add to a queue. Any suggrations appreciated!
Community Legend
620 Views
3 replies
0 likes
I have had this problem a long time on my S5 Mini, but I just assumed it had to do with the phone. But now I have the exact same problem on my new S7.Every time I play specific songs and it gets to a specific time in the song Spotify crashes. I have ...
I have had this problem a long time on my S5 Mini, but I just assumed it had to do with the phone. But now I have the exact same problem on my new S7. Every time I play specific songs and it gets ...
305 Views
0 replies
0 likes
Hi! I'm trying to add a song to "Up Next". The options button (or three dots) works, but once I'm in that menu whenever I press anything, whether it's to share or add something to "Up Next", nothing happens. I've tried restarting my app, restarting m...
Hi! I'm trying to add a song to "Up Next". The options button (or three dots) works, but once I'm in that menu whenever I press anything, whether it's to share or add something to "Up Next", nothing ...
Regular
904 Views
7 replies
0 likes
I can't add any songs to playlist. When I click the 3 dots to the right of the song, the menu comes up. But when I click add to playlist, nothing happens. Also, the other options don't work either (e.g., go to artist, go to album).
I can't add any songs to playlist. When I click the 3 dots to the right of the song, the menu comes up. But when I click add to playlist, nothing happens. Also, the other options don't work either (e...
Community Legend
333 Views
1 replies
0 likes
Hi,I've just upgraded to Premium Spotify and have downloaded some play lists however, I can't find the settings Menu anywhere to switch to listen offline or find the songs I've downloaded. Any help would be much appreciated! Thanks
Hi, I've just upgraded to Premium Spotify and have downloaded some play lists however, I can't find the settings Menu anywhere to switch to listen offline or find the songs I've downloaded. Any help...
Newbie
31130 Views
4 replies
6 likes
Since I moved from iPhone to Nexus 6P i am not getting any notifications by push. Is there an issue. I have gone through both in app and online settings, turned them off and back on, reinstalled Spotify but it'd still not working
Since I moved from iPhone to Nexus 6P i am not getting any notifications by push. Is there an issue. I have gone through both in app and online settings, turned them off and back on, reinstalled Spot...
Roadie
402 Views
2 replies
0 likes
I've gone through all of the previous, similar posts already, and have tried the recommended steps including doing a clean install, and even trying a new storage location. Nothing seems to be fixing the issue. I'll select my library to download, it'l...
I've gone through all of the previous, similar posts already, and have tried the recommended steps including doing a clean install, and even trying a new storage location. Nothing seems to be fixing ...
272 Views
0 replies
0 likes
When I open a page of any artist on my Android phone, only the Albums tab appears and if there are any compilation albums they appear too, but the singles are nowhere to be found. I have to either look for them in artist playlists or browse for each ...
When I open a page of any artist on my Android phone, only the Albums tab appears and if there are any compilation albums they appear too, but the singles are nowhere to be found. I have to either lo...
Newbie
537 Views
2 replies
0 likes
Hi, Anyone else noticed any issues since updating to Android Nougat on a Nexus 6P?My problem is since updating to Android Nougat when I'm playing songs from my playlist they intermitently just stop playing - the app is still on my running programs wh...
Hi, Anyone else noticed any issues since updating to Android Nougat on a Nexus 6P? My problem is since updating to Android Nougat when I'm playing songs from my playlist they intermitently ...
Casual Listener
24105 Views
4 replies
0 likes
Hi, I started using the Spotify App just a few hours ago.I also bought premium and imported my local mp3 into the spotify app.Some moments later I deleted the local files by using the file browser.Here is the problem: Spotify still lists the songs in...
Hi, I started using the Spotify App just a few hours ago. I also bought premium and imported my local mp3 into the spotify app. Some moments later I deleted the local files by using the fi...
615 Views
0 replies
0 likes
I want to delete those that say 'playlist de radio' and i cant. I can delete all the things ive heard except those playlists. pleasee delete them
I want to delete those that say 'playlist de radio' and i cant. I can delete all the things ive heard except those playlists. pleasee delete them
243 Views
0 replies
0 likes
Salve! È possibile scarica la musica da Spotify Premium direttamente sulla scheda sd invece che sul dispositivo in modo da ridurre il consumo di memoria interna? Grazie
Salve! È possibile scarica la musica da Spotify Premium direttamente sulla scheda sd invece che sul dispositivo in modo da ridurre il consumo di memoria interna? Grazie
Spotify Star
586 Views
1 replies
0 likes
there's no storage option in my PREMIUM SPOTIFY. It music keep consume my phone memory? I used to store it on my SD card but this did not work anymore. Any Help will be great.
there's no storage option in my PREMIUM SPOTIFY. It music keep consume my phone memory? I used to store it on my SD card but this did not work anymore. Any Help will be great.
Community Legend
458 Views
3 replies
0 likes
Hey! I have the Spotify app (free version) on my Samsung Galaxy s7 phone. It was playing great in my car up until 3 days ago. Now the app tells me I don't have internet connection. Or, it will start playing when I'm still connected to wifi, but then ...
Hey! I have the Spotify app (free version) on my Samsung Galaxy s7 phone. It was playing great in my car up until 3 days ago. Now the app tells me I don't have internet connection. Or, it will start ...
Spotify Star
15590 Views
1 replies
0 likes
i try to remove songs from my playlist. That's works for a moment, but some time later, all the songs back again... **bleep**? That's happened on Windows client and Android Client. Att,
i try to remove songs from my playlist. That's works for a moment, but some time later, all the songs back again... **bleep**? That's happened on Windows client and Android Client. Att,
Roadie
465 Views
1 replies
0 likes
