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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

389689 Views

545 replies

34 likes

Account
Free
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8112 Views

0 replies

7 likes

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where are the heart and hate icons?

I've looked at so many posts around this question; all saying click the heart or hate icons - but I cannot find them! They are supposedly next to the playbar (or each side of the play bar) but they are not and my desktop version is up to date. Where/...

Newbie

I've looked at so many posts around this question; all saying click the heart or hate icons - but I cannot find them! They are supposedly next to the playbar (or each side of the play bar)  but ...

MartinStoichkov

Community Legend

400 Views

2 replies

0 likes

  • 400 Views
  • 2 replies
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Spotify Lock screen

Can you please mofify the lock screen so that it is full screen like the one on IOS ? As this will make it much nicer !!

Visitor

Can you please mofify the lock screen so that it is full screen like the one on IOS ? As this will make it much nicer !!

MartinStoichkov

Community Legend

319 Views

1 replies

0 likes

  • 319 Views
  • 1 replies
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Now I can't add songs to playlists

In my android app for a couple of days when I "Add to playlist" it does nothing. It does not even ask me what playlist I want to add the song to. My existing playlists are there. Can use them. But can't add new songs. I need help! Thanks!

Newbie

In my android app for a couple of days when I "Add to playlist" it does nothing. It does not even ask me what playlist I want to add the song to. My existing playlists are there. Can use them. But ca...

MartinStoichkov

Community Legend

297 Views

1 replies

0 likes

  • 297 Views
  • 1 replies
  • 0 likes

Solved!! Can't find samsung multiroom speakers in spotify

Hello,since yesterday i got spotify Family and i want to stream music throughout samsung m-series speakers. He does not show the devies in het app. I can stream music from tunin etc. I have reset router and redownloaded spotify app and multiroom app....

Casual Listener

Hello, since yesterday i got spotify Family and i want to stream music throughout samsung      m-series speakers. He does not show the devies in het app. I can stream  music from...

markfromspain

Newbie

1765 Views

2 replies

3 likes

  • 1765 Views
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Superuser Contribution Transfer playlist to SD card

I have a premium Spotify acciunt. I have an LGK8 Android 6.0 Software Version AS37512a SCR Version AS37512a_Cspire Mobil Network eHRPOPLEASE HELP!!! Thanks

Casual Listener

I have a premium Spotify acciunt. I have an LGK8 Android 6.0 Software Version AS37512a SCR Version AS37512a_Cspire Mobil Network eHRPO PLEASE HELP!!! Thanks

MattSuda

Spotify Star

3586 Views

5 replies

0 likes

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Issue moving musics to SD card

Hello, I have a premium spotify account on a galaxy S7 edge and when (via spotify) I move my downloads on the SD card, it stills download everything on my phone storage. I can't change anything via the phone. Help, thank you.

Newbie

Hello, I have a premium spotify account on a galaxy S7 edge and when (via spotify) I move my downloads on the SD card, it stills download everything on my phone storage. I can't change anything via t...

MattSuda

Spotify Star

813 Views

1 replies

0 likes

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  • 1 replies
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How to start from stratch on the libary

Have tried to go through the settings all delete all the music but it is not clearing all the music and having to delete by albums.

Newbie

Have tried to go through the settings all delete all the music but it is not clearing all the music and having to delete by albums.

MattSuda

Spotify Star

302 Views

1 replies

0 likes

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  • 1 replies
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Autoplay is freaking annoying and can't be turned off

In settings I have turned off autoplay, but the Android app is ignoring that so when starting an album I managed to hear one song before Spotify plays a song from a totally different album. That feature is DEFAULT....it's so freaking stupid. I hate t...

Roadie

In settings I have turned off autoplay, but the Android app is ignoring that so when starting an album I managed to hear one song before Spotify plays a song from a totally different album.   ...

AxFactor

Newbie

963 Views

1 replies

7 likes

  • 963 Views
  • 1 replies
  • 7 likes

Play Queue Disappeared

It seems like the Play Queue icon on the top right has disappeared after the last Update! Does anyone know what happened? I am able to select songs to add to 'Up Next' but the icon on the top right is gone! I have an LG G5 phone. Has anyone else had ...

Gig Goer

It seems like the Play Queue icon on the top right has disappeared after the last Update! Does anyone know what happened? I am able to select songs to add to 'Up Next' but the icon on the top right i...

Methegeek

Newbie

879 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

Screen overlay bug

I have a random slightly specific bug that I found, and although it's not a huge problem for me, it could be causing a lot of problems for others. I have the app called Twilight on my android that puts a red screen overlay when it gets later in the n...

Casual Listener

I have a random slightly specific bug that I found, and although it's not a huge problem for me, it could be causing a lot of problems for others. I have the app called Twilight on my android that pu...

1068 Views

0 replies

0 likes

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  • 0 likes

Shuffle stuck on

Using free, unsure about upgrading. For smartphone the Shuffle is on and not able to turn it off. Shuffle plays music I do not have on my playlists and do not like. For computer on desktop, Spotify is working great. For smartphone, a number of issues...

Casual Listener

Using free, unsure about upgrading. For smartphone the Shuffle is on and not able to turn it off. Shuffle plays music I do not have on my playlists and do not like. For computer on desktop, Spotify i...

MartinStoichkov

Community Legend

608 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Just up-dated and now can't add to queue

I've just up-dated Spotify and now can't add to a queue. Any suggrations appreciated!

Casual Listener

I've just up-dated Spotify and now can't add to a queue. Any suggrations appreciated!

MartinStoichkov

Community Legend

633 Views

3 replies

0 likes

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  • 3 replies
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Specific songs at specific time crashes Spotify on both my phones

I have had this problem a long time on my S5 Mini, but I just assumed it had to do with the phone. But now I have the exact same problem on my new S7.Every time I play specific songs and it gets to a specific time in the song Spotify crashes. I have ...

Newbie

I have had this problem a long time on my S5 Mini, but I just assumed it had to do with the phone. But now I have the exact same problem on my new S7. Every time I play specific songs and it gets ...

315 Views

0 replies

0 likes

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Options Menu Not doing anything

Hi! I'm trying to add a song to "Up Next". The options button (or three dots) works, but once I'm in that menu whenever I press anything, whether it's to share or add something to "Up Next", nothing happens. I've tried restarting my app, restarting m...

Casual Listener

Hi! I'm trying to add a song to "Up Next". The options button (or three dots) works, but once I'm in that menu whenever I press anything, whether it's to share or add something to "Up Next", nothing ...

desertway

Regular

928 Views

7 replies

0 likes

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  • 7 replies
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Can't add songs to a playlist

I can't add any songs to playlist. When I click the 3 dots to the right of the song, the menu comes up. But when I click add to playlist, nothing happens. Also, the other options don't work either (e.g., go to artist, go to album).

Newbie

I can't add any songs to playlist. When I click the 3 dots to the right of the song, the menu comes up. But when I click add to playlist, nothing happens. Also, the other options don't work either (e...

MartinStoichkov

Community Legend

342 Views

1 replies

0 likes

  • 342 Views
  • 1 replies
  • 0 likes

Settings Menu in Android App

Hi,I've just upgraded to Premium Spotify and have downloaded some play lists however, I can't find the settings Menu anywhere to switch to listen offline or find the songs I've downloaded. Any help would be much appreciated! Thanks

Newbie

Hi, I've just upgraded to Premium Spotify and have downloaded some play lists however, I can't find the settings Menu anywhere to switch to listen offline or find the songs I've downloaded. Any help...

sgmills

Newbie

31279 Views

4 replies

6 likes

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  • 4 replies
  • 6 likes

No notifications

Since I moved from iPhone to Nexus 6P i am not getting any notifications by push. Is there an issue. I have gone through both in app and online settings, turned them off and back on, reinstalled Spotify but it'd still not working

Casual Listener

Since I moved from iPhone to Nexus 6P i am not getting any notifications by push. Is there an issue. I have gone through both in app and online settings, turned them off and back on, reinstalled Spot...

MarkPedersen

Roadie

411 Views

2 replies

0 likes

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  • 2 replies
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Starred songs playlist

Where can I find it?

Casual Listener

Where can I find it?

MarkPedersen

Roadie

318 Views

1 replies

0 likes

  • 318 Views
  • 1 replies
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Spotify is deleting my offline tracks.

I've gone through all of the previous, similar posts already, and have tried the recommended steps including doing a clean install, and even trying a new storage location. Nothing seems to be fixing the issue. I'll select my library to download, it'l...

Regular

I've gone through all of the previous, similar posts already, and have tried the recommended steps including doing a clean install, and even trying a new storage location. Nothing seems to be fixing ...

279 Views

0 replies

0 likes

  • 279 Views
  • 0 replies
  • 0 likes