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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

378905 Views

541 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7697 Views

0 replies

7 likes

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Spotify is deleting my offline tracks.

I've gone through all of the previous, similar posts already, and have tried the recommended steps including doing a clean install, and even trying a new storage location. Nothing seems to be fixing the issue. I'll select my library to download, it'l...

Regular

I've gone through all of the previous, similar posts already, and have tried the recommended steps including doing a clean install, and even trying a new storage location. Nothing seems to be fixing ...

276 Views

0 replies

0 likes

  • 276 Views
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Singles Don't Appear

When I open a page of any artist on my Android phone, only the Albums tab appears and if there are any compilation albums they appear too, but the singles are nowhere to be found. I have to either look for them in artist playlists or browse for each ...

Casual Listener

When I open a page of any artist on my Android phone, only the Albums tab appears and if there are any compilation albums they appear too, but the singles are nowhere to be found. I have to either lo...

johnnynatt

Newbie

539 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Since android nougat update issues with songs just stopping

Hi, Anyone else noticed any issues since updating to Android Nougat on a Nexus 6P?My problem is since updating to Android Nougat when I'm playing songs from my playlist they intermitently just stop playing - the app is still on my running programs wh...

Casual Listener

Hi,   Anyone else noticed any issues since updating to Android Nougat on a Nexus 6P? My problem is since updating to Android Nougat when I'm playing songs from my playlist they intermitently ...

Trevor1975

Casual Listener

24106 Views

4 replies

0 likes

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  • 4 replies
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Delete imported files from library

Hi, I started using the Spotify App just a few hours ago.I also bought premium and imported my local mp3 into the spotify app.Some moments later I deleted the local files by using the file browser.Here is the problem: Spotify still lists the songs in...

Casual Listener

Hi,   I started using the Spotify App just a few hours ago. I also bought premium and imported my local mp3 into the spotify app. Some moments later I deleted the local files by using the fi...

617 Views

0 replies

0 likes

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Radio playlist

I want to delete those that say 'playlist de radio' and i cant. I can delete all the things ive heard except those playlists. pleasee delete them

Newbie

I want to delete those that say 'playlist de radio' and i cant. I can delete all the things ive heard except those playlists. pleasee delete them

250 Views

0 replies

0 likes

  • 250 Views
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Download canzoni

Salve! È possibile scarica la musica da Spotify Premium direttamente sulla scheda sd invece che sul dispositivo in modo da ridurre il consumo di memoria interna? Grazie

Newbie

Salve! È possibile scarica la musica da Spotify Premium direttamente sulla scheda sd invece che sul dispositivo in modo da ridurre il consumo di memoria interna? Grazie

MattSuda

Spotify Star

587 Views

1 replies

0 likes

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Np storage menu

there's no storage option in my PREMIUM SPOTIFY. It music keep consume my phone memory? I used to store it on my SD card but this did not work anymore. Any Help will be great.

Casual Listener

there's no storage option in my PREMIUM SPOTIFY. It music keep consume my phone memory? I used to store it on my SD card but this did not work anymore. Any Help will be great.

Joe

Community Legend

462 Views

3 replies

0 likes

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  • 3 replies
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Listening to Spotify without Wifi

Hey! I have the Spotify app (free version) on my Samsung Galaxy s7 phone. It was playing great in my car up until 3 days ago. Now the app tells me I don't have internet connection. Or, it will start playing when I'm still connected to wifi, but then ...

Newbie

Hey! I have the Spotify app (free version) on my Samsung Galaxy s7 phone. It was playing great in my car up until 3 days ago. Now the app tells me I don't have internet connection. Or, it will start ...

MattSuda

Spotify Star

15602 Views

1 replies

0 likes

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Can't remove songs from playlist

i try to remove songs from my playlist. That's works for a moment, but some time later, all the songs back again... **bleep**? That's happened on Windows client and Android Client. Att,

Newbie

i try to remove songs from my playlist. That's works for a moment, but some time later, all the songs back again... **bleep**? That's happened on Windows client and Android Client.   Att,

cadmielp

Roadie

471 Views

1 replies

0 likes

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Spotify doesn't show my download music

Hello , everytime I turn off my phone all my download music disappears from the App leaving it only to be heard via stream .The music isn't deleted since I can still see it in the SD storage.The issue is not from the SD since this problem started hap...

Newbie

Hello , everytime I turn off my phone all my download music disappears from the App leaving it only to be heard via stream .The music isn't deleted since I can still see it in the SD storage. The is...

cadmielp

Roadie

654 Views

1 replies

0 likes

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Set Spotify as default music player

This seems to have been a problem for a long time on android and is exclusive to Spotify.https://community.spotify.com/t5/forums/v3_1/forumtopicpage/board-id/spotifyandroid/thread-id/3301/page/3Please fix!

Regular

This seems to have been a problem for a long time on android and is exclusive to Spotify. https://community.spotify.com/t5/forums/v3_1/forumtopicpage/board-id/spotifyandroid/thread-id/3301/page/3 P...

930 Views

0 replies

0 likes

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Spotify Playing On Another Device

I have spotify installed on two android phones. I'm listening on one and then randomly the other one starts playing which stops it playing on the phone I am originally listening to it on. What's going on?

Music Fan

I have spotify installed on two android phones. I'm listening on one and then randomly the other one starts playing which stops it playing on the phone I am originally listening to it on. What's goin...

Vanterax

Roadie

461 Views

1 replies

0 likes

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  • 1 replies
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Notification bar controls cropped

My notification bar menu (or whatever this thing is called) only shows 1 or 2 letters of the song and album i am listening to. Screenshot in the attachments. Is there a way to fix that? I am using a ZUK Z2 Android 7.0.

Newbie

My notification bar menu (or whatever this thing is called) only shows 1 or 2 letters of the song and album i am listening to. Screenshot in the attachments. Is there a way to fix that? I am using a ...

299 Views

0 replies

0 likes

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Shuffle is broken

I have a playlist where I keep all of my music, and when I press shuffle play, it just plays my playlist in order. I've tried clearing the cache, I've tried reinstalling it, I've tried restarting my phone, and nothing works.

Newbie

I have a playlist where I keep all of my music, and when I press shuffle play, it just plays my playlist in order. I've tried clearing the cache, I've tried reinstalling it, I've tried restarting my ...

MartinStoichkov

Community Legend

459 Views

2 replies

2 likes

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  • 2 likes

shuffle wont work

for some reason my shuffle wont work on either pc or android.i reinstalled, logged out and back in, checked if there's anything in the queue (there isnt).doesnt make a differnce if shuffle is on or off, it plays in order of how the songs are listed i...

Casual Listener

for some reason my shuffle wont work on either pc or android. i reinstalled, logged out and back in, checked if there's anything in the queue (there isnt). doesnt make a differnce if shuffle is on ...

MartinStoichkov

Community Legend

567 Views

4 replies

0 likes

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  • 4 replies
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Solved!! [Mobile][Playlists] Buttons not working since last update

Just to let you know that buttons are not working since last update. I can't add or remove songs from playlists. I keep tapping and it won't do anything. (Phone: Samsung Galaxy S7 Edge)

Visitor

Just to let you know that buttons are not working since last update. I can't add or remove songs from playlists. I keep tapping and it won't do anything. (Phone: Samsung Galaxy S7 Edge)

MartinStoichkov

Community Legend

831 Views

3 replies

0 likes

Mobile
Playlists
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I didnt get my 30 days free trial on my first month of going premium

I was shown an offer by spotify the official website, to try a 30 days free trial. I clicked, it then let me to a page where I have to pay a month to start the trial. I assume that's what it is. So I did. I payed February 21st 2017. if my trial reall...

Regular

I was shown an offer by spotify the official website, to try a 30 days free trial. I clicked, it then let me to a page where I have to pay a month to start the trial. I assume that's what it is. So I...

Cjho08

Newbie

872 Views

4 replies

0 likes

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Truncated playlist using shuffle on Chromecast

Apologies if this has been covered before. I did look, but my specs my need cleaning. I'm generally happy with Spotify shuffle, but recently, I've been finding that when I connect to Chromecast, the list changes and is replaced with a much narrower c...

Gig Goer

Apologies if this has been covered before. I did look, but my specs my need cleaning.   I'm generally happy with Spotify shuffle, but recently, I've been finding that when I connect to Ch...

Garbonzo

Casual Listener

797 Views

1 replies

2 likes

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All music undownloading.

Hi , I'm very new here and have started paying for spotify and when it works how it should I have a fantastic experience.Now my problem is I have to keep downloading over 500 songs as on my galaxy s7 edge it keeps u downloading. I've seen a few posts...

Newbie

Hi , I'm very new here and have started paying for spotify and when it works how it should I have a fantastic experience. Now my problem is I have to keep downloading over 500 songs as on my galax...

MartinStoichkov

Community Legend

344 Views

1 replies

0 likes

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  • 1 replies
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How do I remove song from ALL area's of "your library"

I deleted a few songs from "all songs" in "my Library", but they are still in there respected playlists.... at the moment I have to go through each one of my playlists and remove the song multiple times in order to totally remove it from "my library"...

Regular

I deleted a few songs from "all songs" in "my Library", but they are still in there respected playlists.... at the moment I have to go through each one of my playlists and remove the song multiple ti...

justinewin_

Roadie

386 Views

1 replies

0 likes

  • 386 Views
  • 1 replies
  • 0 likes