Announcements

Having trouble seeing your Wrapped stories? To fix this, update the Spotify app to the latest version.

Find more info on our community FAQ.

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 846877 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 846877 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 16125 Views
  • 3 replies
  • 0 likes
  • 16125 Views
  • 3 replies
  • 0 likes

Superuser Contribution Bluetooth song info

Recently Spotify released some sort of update that changed the notification song controls. This seems to have screwed up the song info being transmitted to my smartwatch and now I can't seem to get artist or album info. Please fix this.

  • Newbie
  • Recently Spotify released some sort of update that changed the notification song controls. This seems to have screwed up the song info being transmitted to my smartwatch and now I can't seem to get a...
  • Sophia
  • Roadie
  • 152 Views
  • 1 replies
  • 0 likes
  • 152 Views
  • 1 replies
  • 0 likes

Solved!! Cannot login on Spotify for Android

I recently uninstalled Spotify off my Galaxy S5 as a fix for my new playlists not appearing on my phone. I tried to login to Spoitfy after I reinstalled Spotify and whether I pick login in via Facebook or with other login details I keep getting put i...

  • Newbie
  • I recently uninstalled Spotify off my Galaxy S5 as a fix for my new playlists not appearing on my phone. I tried to login to Spoitfy after I reinstalled Spotify and whether I pick login in via Facebo...
  • Joe
  • Community Legend
  • 4138 Views
  • 7 replies
  • 2 likes
  • 4138 Views
  • 7 replies
  • 2 likes

Which Version on Android

I am running the newest Version of Spotify on my Android smarphone. How Can I find out in which mode Spotify is running. Free or Premium?Thanks Thomas

  • Casual Listener
  • I am running the newest Version of Spotify on my Android smarphone. How Can I find out in which mode Spotify is running. Free or Premium? Thanks Thomas
  • evo4g63t
  • Roadie
  • 228 Views
  • 3 replies
  • 0 likes
  • 228 Views
  • 3 replies
  • 0 likes

[Android] Recent update on android phone

I am really disappointed in what the update has done with my phone app. I have a Samsung 5S (yes it's older) the exit "x" button disappeared from top right corner and sometimes I'm forced to log out to stop the player. It made my phone freeze up and ...

  • Newbie
  • I am really disappointed in what the update has done with my phone app. I have a Samsung 5S (yes it's older) the exit "x" button disappeared from top right corner and sometimes I'm forced to log out ...
  • 146 Views
  • 0 replies
  • 0 likes
  • 146 Views
  • 0 replies
  • 0 likes

Local files "waiting to download"

Hey guys, So up until about a week ago, I was donloading local song files not on spotify onto my computer and then phone, and it worked great. Then, when i downloaded two new songs and accidently hit the go offline button back. Now when i try to go o...

  • Newbie
  • Hey guys,      So up until about a week ago, I was donloading local song files not on spotify onto my computer and then phone, and it worked great. Then, when i downloaded two new son...
  • Joe
  • Community Legend
  • 303 Views
  • 1 replies
  • 0 likes
  • 303 Views
  • 1 replies
  • 0 likes

Shuffle play is considered a "premium" feature

Im using free spotify and whenever i try to press shuffle play it tells me i've discovered a premium feature. should i just delete the app and reinstall or is there something wrong with the account itself?

  • Newbie
  • Im using free spotify and whenever i try to press shuffle play it tells me i've discovered a premium feature. should i just delete the app and reinstall or is there something wrong with the account i...
  • ryikeda
  • Newbie
  • 1188 Views
  • 2 replies
  • 0 likes
  • 1188 Views
  • 2 replies
  • 0 likes

How do I minimize storageuse for Spotify?

Spotify takes upp 5,7 GB storage on my galaxy s5. I have none offline lists according to Spotify. I have tried to delete playlists anyhow but I still have 5,7 GB gone because of Spotify. Is it supposed to take this much storage? What am I doing wrong...

  • Newbie
  • Spotify takes upp 5,7 GB storage on my galaxy s5. I have none offline lists according to Spotify. I have tried to delete playlists anyhow but I still have 5,7 GB gone because of Spotify. Is it suppos...
  • kirashi
  • Community Legend
  • 20782 Views
  • 2 replies
  • 0 likes
  • 20782 Views
  • 2 replies
  • 0 likes

Previous track notification action

I should be able to restart a song tapping once on the app's notification's action bar's "previous track" button. But when the song that's playing is the first song of the playlist/album, the previous track button is locked.

  • Regular
  • I should be able to restart a song tapping once on the app's notification's action bar's "previous track" button. But when the song that's playing is the first song of the playlist/album, the previou...
  • 271 Views
  • 0 replies
  • 0 likes
  • notification bar
    previous
  • 271 Views
  • 0 replies
  • 0 likes

Solved!! Suddenly cannot play songs offline

I've been a premium member for over 2 months and have never had problems until a few days ago.Normally all of my saved songs are indicated as "downloaded" by the green arrow. One day I went into online mode to download a few more songs and suddenly t...

  • Newbie
  • I've been a premium member for over 2 months and have never had problems until a few days ago. Normally all of my saved songs are indicated as "downloaded" by the green arrow. One day I went into ...
  • iftinisrad
  • Regular
  • 348 Views
  • 1 replies
  • 0 likes
  • 348 Views
  • 1 replies
  • 0 likes

Local files dont last

On my pc I have added some local files to Spotify and added them to a couple play lists so I can play them on my phone. It all works great, I download/sync them on my phone and can listen to them..... for a while. After about 2-3 days the local files...

  • Casual Listener
  • On my pc I have added some local files to Spotify and added them to a couple play lists so I can play them on my phone. It all works great, I download/sync them on my phone and can listen to them.......
  • Badmojo420
  • Casual Listener
  • 1912 Views
  • 4 replies
  • 0 likes
  • 1912 Views
  • 4 replies
  • 0 likes

Solved!! Android Release Notes

Hello,Since in the Play Store the update information is not a very good source of information what changed or is added, where can I find it? When searching on the board or blog here I can't find much more. Even if it is a small update I would still w...

  • Casual Listener
  • Hello, Since in the Play Store the update information is not a very good source of information what changed or is added, where can I find it? When searching on the board or blog here I can't find mu...
  • clonedchicken
  • Casual Listener
  • 15724 Views
  • 5 replies
  • 6 likes
  • 15724 Views
  • 5 replies
  • 6 likes

Music Stops Playing after an Ad

Hello, I'm having an issue where after a session of ads, the music won't play anymore. Goes like this.Start MusicEverything is fine until an ad playsPlays two or three adsAbruptly stops, music bar at bottom of screen goes awayTry to start a new songA...

  • Newbie
  • Hello, I'm having an issue where after a session of ads, the music won't play anymore. Goes like this. Start Music Everything is fine until an ad plays Plays two or three ads Abruptly stops, mu...
  • 160 Views
  • 0 replies
  • 0 likes
  • 160 Views
  • 0 replies
  • 0 likes

Solved!! Android. Spotify stop (pause) play music when i do Nothing.

Please help, my Spotify make me pause or stop the music when i do Nothing on my telephon. I have Spotify premium. Thanks for help.

  • Casual Listener
  • Please help, my Spotify make me pause or stop the music when i do Nothing on my telephon. I have Spotify premium. Thanks for help.
  • John666
  • Casual Listener
  • 556 Views
  • 2 replies
  • 0 likes
  • 556 Views
  • 2 replies
  • 0 likes

[Android][Music] Ads

Hey Spotify!Here's a great idea that EVERYONE who uses Spotify will love!Stop playing 4 minutes of adds for your "Hip Hop Made Me Do It" Or "On Fleek" add, or in fact, any add, for every 2 songs I play! That's right! I listen to 6 minutes of music (o...

  • Newbie
  • Hey Spotify! Here's a great idea that EVERYONE who uses Spotify will love! Stop playing 4 minutes of adds for your "Hip Hop Made Me Do It" Or "On Fleek" add, or in fact, any add, for every 2 songs ...
  • 155 Views
  • 0 replies
  • 0 likes
  • Android
    Music
  • 155 Views
  • 0 replies
  • 0 likes

Solved!! Hoe moet ik jullie streaming Q3 t/m Q9 kwaliteit zien?

Er staat beschreven Q3 tm Q9 geloof ik. Waarbij mobiel Q3 en pc of stereo Q5 a 9 zou ontvangen. Nu is het zo dat ik op mijn Android telefoon Spotify open en zoek wat ik wil horen (wifi thuis). Dan geef ik via de mobiel aan via Spotify connect dat het...

  • Regular
  • Er staat beschreven Q3 tm Q9 geloof ik. Waarbij mobiel Q3 en pc of stereo Q5 a 9 zou ontvangen.   Nu is het zo dat ik op mijn Android telefoon Spotify open en zoek wat ik wil horen (wifi thuis...
  • Hubo
  • Spotify Star
  • 335 Views
  • 3 replies
  • 0 likes
  • 335 Views
  • 3 replies
  • 0 likes

Solved!! log in problem

I was listening to my music lastnight and when I when on to it this morning I had been logged out . So I Tried to log in again and it said my username or password was incorrect . I then changed my password and all or that and it is still coming up I'...

  • Casual Listener
  • I was listening to my music lastnight and when I when on to it this morning I had been logged out . So I Tried to log in again and it said my username or password was incorrect . I then changed my pa...
  • Joe
  • Community Legend
  • 241 Views
  • 3 replies
  • 0 likes
  • 241 Views
  • 3 replies
  • 0 likes

[Android][Other] Critical accessibility loss

Critical accessibility feedback requires a quick fixOS: AndroidSpotify version: Latest update from the google playUsing: LG G4Os version: 6.0Accessibility service: Google TalkBackMy findings summary: Content descriptive text loss for some buttons aft...

  • Newbie
  • Critical accessibility feedback requires a quick fix OS: Android Spotify version: Latest update from the google play Using: LG G4 Os version: 6.0 Accessibility service: Google TalkBack My f...
  • 389 Views
  • 0 replies
  • 0 likes
  • Android
    Other
  • 389 Views
  • 0 replies
  • 0 likes