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Hi how come I've just paid for premium and its still saying update payment yet it's took the money out :s
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Marked as solution

Try logging out and back in again
Sometimes it can take a little while to replicate e through the servers.

Also make sure you are logging in with the same account details as the one that has been upgraded.

Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
Spotify Android Version History

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9 Replies
Marked as solution

Try logging out and back in again
Sometimes it can take a little while to replicate e through the servers.

Also make sure you are logging in with the same account details as the one that has been upgraded.

Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
Spotify Android Version History

It's not letting me do anything when I load the app other then update payment , that's all I can click on

I see you marked my post as the solution, has it now been solved? If not then iI can escalate this for you so a member of the team can look into why you aren't getting premium.

Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
Spotify Android Version History

App is not letting me enter my credit card info. It just keeps going back to the home screen when I try to enter the card expiration date

Can you try a clean install? Use the troubleshooting guide linked in my signature to get the best results.

Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
Spotify Android Version History

Thnx for your help Daniel it's sorted now I just left it over night and it works

Odd, but sometimes things do just work after being left for a bit. Glad it's sorted now!

Enjoy that premium usage

Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
Spotify Android Version History

Unistalled. Re-installed. Cleared cache. Still doesn't work. Bummer

@GCash try upgrading directly on the website: https://www.spotify.com/account/overview/

Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
Spotify Android Version History

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