Play "local files" on my mobile device

[AeroZ]

Hi @miatimson!

Have you flipped the "Download" switch for that playlist in your Android app? The playlist shows as empty because you haven't downloaded/synced the songs from your computer to your Android and you have disabled "Show unplayable songs" in your Android app.

Hope this helps 🙂

[Kespeare]

If you've tried all these 'solutions' and still can't access/play your local files despite physically seeing them in-app:

1. turn on your iPhone hotspot and link your computer to it.

2. search your computer files for the music you want (put it into a single file if you have more than a single album you want synched up)

3. copy this album (which is probably in the iTunes file within your music folder) and paste it OUTSIDE of the iTunes file in the general 'Music' program file

The songs should start to synch immediately. They at least did for me, after I spent an hour fumbling around trying and failing with all the aformentioned solutions in this thread. Hope this works for you, too! 🙂

[Smarre]

This was the exaxt solution to the issue 😄

[Katerina · Accepted solution]

Hey there folks,

Thanks for posting about this here in the Community!

If you're having troubles seeing and streaming local files from your mobile device, we'd first recommend making sure of the following:

• Log out and back in your Spotify account on each device.
• You're logged in to the same account on both your desktop and your mobile or tablet.
• The Spotify app is not set to Offine on either device.
• Both your desktop and mobile devices are connected on the same network connection.
• If you're on an iOS device, make sure you've gone to Settings  > Local Files and switched on Local audio files. You'll also need to allow Spotify to find devices in the prompt that shows.
• The file types of your local files are supported by Spotify. You can find more info here.
• In order to download local files to your mobile device, you'll need to have a Premium subscription. Find out how to check your subscription status.
• There’s enough free space on the device’s memory (we recommend at least 1GB).
• You have the latest version of the Spotify app installed (on both devices).
• Your devices' firmware is up-to-date. 
• You can only download music and podcasts to a maximum of 5 separate devices for a maximum of 10,000 songs per device.
• In your router settings, check that UPnP (Universal Plug and Play) is enabled.
• Windows shows your network as private and not public.
• Spotify is set as an exception in any firewall or internet security program. 

If none of these do the trick, you can create a mobile hotspot on your mobile and connect your PC to this hotspot via wifi. Syncing the local files should then work.

If you're still having troubles, don't hesitate to let us know by starting a new thread in the related Help Board. We'll be happy to lend a hand.

Have a lovely day 🙂