Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Playback isn't paused when answering calls [Android]

Solved!

Playback isn't paused when answering calls [Android]

Hi,
from a couple of days spotify won't stop playing music when an incoming call arrives.
So I hear both call and music that is very annoying
I have to close the application manually.
Anyone have the same problem and have an idea how to fix it ?
Thank you so much

Reply
164 Replies

same here on Huawei P9

Here's the solultion I used:

 

Start using Google Play music.  Now none of my phones or devices have any issues with playing music.  Works great, try it out!

I did the same thing! Google music ftw. Their tech support replies and tries to resolve issues instead of just pointing at a "solution" on page one of a several page thread.

 I have the same problem but for Facebook Messenger. The audio pauses when I initially starts the call, but then the music is starting again after a few seconds into the call. Very frustrating when trying to make a call in a car. Please find a solution to this problem as soon as possible.

I must say I haven't had the problem in some time, maybe owing to an upgrade.

Suggested posts