Playback isn't paused when answering calls [Android]

[pozlu0]

Hi,
from a couple of days spotify won't stop playing music when an incoming call arrives.
So I hear both call and music that is very annoying
I have to close the application manually.
Anyone have the same problem and have an idea how to fix it ?
Thank you so much

[Daniel]

Odd. Can you try a clean install using the guide linked in my signature?

[Daniel]

Also what phone and android version are you on?

[Paschen81]

Daniel I too have been having this problem too. App reset does not work. I did a search on the problem and seems alot of phones have the problem. I'm on a LG G3. But I also saw ppl using S4 through S6 and even the new V10 have the issue. It's a problem. You can't hear the caller until you are able to back out of the phone app reload Spotify hit pause then profusely apologize to the caller for not being able to hear them. It's worse when your phone is system synced to your car... Trying to get out of the phone and into Spotify by voice commands is practically impossible... I usually have to hang up on the caller exit Spotify and then call the caller back and again apologize for hanging up on them. Not good when it's a business call.

[12152986548]

I have also had this issue the past 2 weeks maybe?  Its incredibly frustrating.  Spotify also freezes, and randomly stops my music stream.  Its almost consistant usually after 5-10 songs.  I am using a Galaxy Note 4 with all the lastest updates for the OS and spotify.  

[SHELYONS]

This is happening to me as well.  I hope they come up with a fix - I love Spotify so much... I pay the fee to avoid issues! 😞  I have a NOTE 5

---

@12152986548 wrote:

I have also had this issue the past 2 weeks maybe?  Its incredibly frustrating.  Spotify also freezes, and randomly stops my music stream.  Its almost consistant usually after 5-10 songs.  I am using a Galaxy Note 4 with all the lastest updates for the OS and spotify.  

---

[jakemarsh7]

Same here, music won't stop playing when i make a phone call or remove headphones. This only started recently, I have version 4.1.0.868. Has been happening on two different devices, galaxy s5, then upgraded to an LG g4, still having the problem

[SlowT1]

I am having this issue still of music not stopping when I make a call or while a call is accepted. I have tried a clean install but still having the same issue. I am on Galaxy S6 running 5.1.1

[tezzla]

Samsung Galaxy S5

Android 5.0

Spotify 4.1.0.868

Windows 7 Pro x64

Spotify 1.0.18.60

I've been having several issues for the last few days. The music randomly stops playing, it keeps playing after I answer a call and it even starts playing the next song if I pause and answer the call. Today I was playing music on my computer, but when my phone rang the music was paused and after ending the call was continued on my phone.

I have tried doing a fresh install (deleting all files, cache, app, even cleaning up the folders using a file manager) and removing all devices before reinstalling Spotify on my phone. Problems persist.

[khorclcl]

Having same issue.
Galaxy note 5
Running on android 5.1.1
Latest spotify version
Another issue I have is when I unplug my headphone the music will continue playing as well.