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Hi,
from a couple of days spotify won't stop playing music when an incoming call arrives.
So I hear both call and music that is very annoying
I have to close the application manually.
Anyone have the same problem and have an idea how to fix it ?
Thank you so much
Solved! Go to Solution.
Hi,
I think I solved the problem. At least for me. I went into application manager, opened up spotify and checked if permissions were enabled. They all were. I turned off all permissions and then exited app manager. I then went back in and re-enabled all permissions. For some reason this resets permissions and everything works. Spotify now pauses with phone calls, allows me to skip and pause songs in my car and open the widget on my phone. Hope this helps.
Bill
Guys! Try this! I was fighting with this issue on my Oneplus One with Marshmallow 6.0 (CM13) for a long time and I was almost switching to Google Play cause of this.
1. Go to "Battery" > "Battery optimization"
2. Select "All apps"
3. Find "Spotify" and select "Don't optimize"
I am not sure whether this issue is Android Dose related or also present in fixable like this in previous versions like Lollipop, but this fixed the issue on Marshmallow for me! I am astonished that no Spotify Support has provided this solution.
Credit goes to XDA-Devs!
I had the same problem with my Nexus 5 running CM13. Once I granted the Spotify app permissions for phone and storage (Settings > Apps > Configure apps (gear at the top) > App permissions) it started working again. After granting those permissions I had to (force) stop the app. With this fix the notification widget also came back.
For all the CM users: Make sure you grant the needed permissions also in the CM permissions (data privacy/Privacy Gurad).
I have also had this issue the past 2 weeks maybe? Its incredibly frustrating. Spotify also freezes, and randomly stops my music stream. Its almost consistant usually after 5-10 songs. I am using a Galaxy Note 4 with all the lastest updates for the OS and spotify.
This is happening to me as well. I hope they come up with a fix - I love Spotify so much... I pay the fee to avoid issues! 😞 I have a NOTE 5
@12152986548 wrote:I have also had this issue the past 2 weeks maybe? Its incredibly frustrating. Spotify also freezes, and randomly stops my music stream. Its almost consistant usually after 5-10 songs. I am using a Galaxy Note 4 with all the lastest updates for the OS and spotify.
I am having this issue still of music not stopping when I make a call or while a call is accepted. I have tried a clean install but still having the same issue. I am on Galaxy S6 running 5.1.1
Samsung Galaxy S5
Android 5.0
Spotify 4.1.0.868
Windows 7 Pro x64
Spotify 1.0.18.60
I've been having several issues for the last few days. The music randomly stops playing, it keeps playing after I answer a call and it even starts playing the next song if I pause and answer the call. Today I was playing music on my computer, but when my phone rang the music was paused and after ending the call was continued on my phone.
I have tried doing a fresh install (deleting all files, cache, app, even cleaning up the folders using a file manager) and removing all devices before reinstalling Spotify on my phone. Problems persist.