Playing is not all available when away from wifi

[Trishnemma]

I was under the impression that having Spotify premium entitled you to music when away from wifi and no data. My playlist is only playing 5 out of 20 songs saved the others are being shaded out on the list when away. When I am home it plays them all just fine. I'm connected to wifi at the gym but it still won't all play songs there.

[jean3601]

Hey @Trishnemma, Welcome to the community! 🙂

Have you made the music you want to listen too offline available offline yet?

You can use this guide to help you make music available offline 🙂

I hope this helped! 🙂

[Trishnemma]

Unfortunately the offline suggestion didnt work 😞

[woodandrew90]

I never use the 'Offline' option in the general settings menu.

All you need to do is 'SAVE' the album or playlist (option just under the artwork or album/artist title)

Then push the slider just underneath that that is labelled 'Available Offline'.

[jean3601]

@Trishnemma

Could you show me what you are seeing? A screenshot would help identify what is wrong (You can use this guide to see how to take a screenshot)

[Trishnemma]

I can take the screenshot but I can't see how to share it with you

[jean3601]

@Trishnemma

You need to use the Desktop version of The website, then just add the pictures as an attachment to your post 🙂