Problems w/ saving playlists offline

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Problems w/ saving playlists offline

eduardobertoche
Newbie
Hey everyone! I'm having problems to sabe the playlists and albuns offline with the LTE. I've already changed the settings but it does not work yet... This started when i updated my Moto X Play to the Android 6.0
1 Reply

Steph_B
Roadie

Hey there! 

 

Does restarting your device - including removing the battery for 30 seconds if possible - help at all? 

 

Also, if you have an SD card on your phone, we'd recommend uninstalling the app > removing the SD card > reinstalling the app.

 

Let us know how it goes. 

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