Help Wizard

Step 1


Repeating Ad?

Repeating Ad?

Hello! So I'm playing music, have been for a while, and all the sudden an ad comes on. I sit and wait through it, but anither comes in, but it's completely silent. And then that one gets done and repeats again. And again. And again. It just won't stop... I've tried deleting it and logging on again, and that works for about 5 minutes and it happens again... could it be something to do with the fact that I'm connected to my PS4? Help would be greatly appreciated.
1 Reply

Hey @masonlwork welcome to the Spotify Community. 


If you could please post the following details it will help us investigate:

  • What music was playing
  • What ad was repeating
  • Your device
  • Your device's operating system
  • The Spotify app version installed

It's also a good idea to try a clean reinstallation if you haven't already. Thank you!

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