Samsung s5 Album art isn't showing anymore!

[Datlonpls]

Hey spotify! I recently updated my s5 and now I don't have my album art anymore at the lockscreen!

Was this intended? I really enjoyed the lockscreen art! 



See? This is all that comes up, im not sure if I have to do something to turn it on or bring it back, but I really miss the feature!

[user-removed]

Hey there.

Thanks for your input.

Please re-install your Spotify, remove it and install it back. If that doesn't help, you might want to check lock screen settings - if there is album art blocked. Please note when you re-install Spotify, Offline-playlist needs to be redownloaded, if you use them.

Please check out also what I'm listening below.

Have a nice day!

Kind regards,

Jyrziu xd

[Datlonpls]

Hello!

thaanks for trying to help!

Sadly this did not fix my problem 😞

there is nothing in the lock screen settings I can see thaat disables the art either.

any ideas?

[Daniel]

Ah yes. Samsung blocked it in their latest update I'm afraid. Only way to get it back is to use a third party lock screen app as opposed to the stock Samsung one.

[Datlonpls]

But that makes no sense, my friend has a s5 too but can see his backgrounds...


oh well, thanks for trying to help.

[Daniel]

Have they applied/got the firmware update yet? If you have a search of this forum you will find many users like yourself who lost album art on the lock screen once updating the Samsung software. This is a Samsung issue (as it occurred after applying their update) and would be good for you to raise it with their customer support to see if they can bring the functionality back.